Tim was very awesome in helping us get the mattress set that we wanted, he went above and beyond on his service to us. We could not be any happier to have had him as our representative. He was definition of excellence customer service. Thank you Tim.
I have never had a person to take the time for us. He took his time and helped us in every way possible.he was respectful and showed the difference in the mattresses. The price is right and u get a guarantee. I would recommend Mr. Mattress .u can not beat them
Great prices and excellent service. Huge selection of high quality mattresses to choose from. We went to 3 places before going here. Mr Mattress had exactly what we were looking for & had the best prices with inventory in stock. Several other places didn’t have any inventory and was going to have to order them. Tim at the Prattville location was wonderful. He is very knowledgeable and made our mattress buying experience so easy and enjoyable. We even got a free mattress pad, a set of sheets & 2 memory foam cooling gel pillows with our purchase. This is definitely the place to go if you are looking to buy a mattress 😃
First stop looking for a mattress and we made our purchase from there! Tim was extremely helpful and went above and beyond to help us. I definitely recommend going to see him if you’re on a mattress hunt!
I had an excellent experience at Mr. Mattress. I really was only window shopping, but after trying out about 5 different mattresses, ended up buying a whole newbed at what I thought was a very reasonable price. MrTim was very knowledgeable and patient and made sure I understood everything. I highly recommend MrMattress!
My aunt and uncle were moving into town and needed New mattresses. Tim was incredibly nice and easy to work with, and took the time to show them all the options that they had for what they wanted in their new house. They ended up with a split king on an adjustable base, and a king size mattress and frame for their second bedroom. The prices were very reasonable and the service was excellent. They are looking forward to the delivery of their new bedding so that they can get a nice, restful sleep in their new home. I would gladly recommend Mr. mattress to anyone looking for new bedding!
Our salesman Tim was excellent. Answered all our questions and was very helpful
Hands down the easiest process of purchasing any product at an in store facility in my life. We had a guy named Tim that was more than willing to help us from the moment we walked in the door. He gladly answered all of our questions & was a very cheerful person to be around. If you are looking for a high quality mattress & top notch customer service I highly suggest you buy from Tim in Prattville, Alabama. 10 out of 10 will definitely be back when we get ready to purchase another mattress for our home.
Tim was an excellent person to work with. I bought a box spring and mattress, while I was working with Tim I inquired about set for my master bedroom, he took his time to explain all options. He was not pushy, which I like. Needless to say I returned the next day and made the purchase. I highly recommend Tim at Mr. Mattress in Prattville.
Tim was great in prattville store. He was customer friendly and very helpful. He didn’t try to push me into buying anything He was helpful in answering questions about any mattress I tried. Will definitely do business with him again
I highly recommend Mr. Mattress. I had many questions concerning a new mattress. All questions were answered and I was able to make a great choice. The mattress that I purchased was in stock, which made me very happy.
After shopping around at other stores first, we were able to find the perfect mattress at Mr.Mattress. Our salesman Tim was very knowledgeable, friendly and helpful!
Tim was great! He helped us find the perfect product to meet our needs. Friendly and helpful. We will shop there again and shop there first!
Had a great experience with Tim. He presented us with good information on the products without high pressure. Also like the fact that the mattress we chose was in stock.
Tim was so nice and pleasant to work with! He did a great job helping me!Just bought another mattress from Tim. He made this purchase easy as well! I highly recommend him if you need a new mattress!
Awesome place. Tim was very knowledgeable and friendly. We bought 2 beds! Now thats good salesmanship. Thanks Tim
Tim Cauthen did a great job assisting with our mattress purchase! He was friendly, knowledgeable, not pushy and very professional. He helped us make an informed decision. If you’re in the market for a mattress, I would highly recommend Tim Cauthen at Mr. Mattress Superstore in Prattville!
Thank you, Tim for the most wonderful experience in buying our new mattress. You are the best salesman that Ive ran across in years. Thank you for everything.
I highly recommend this Mr. Mattress location. I had to get 3 mattresses last minute and Tim was wonderful to work with! Go see him, he will take care of you!
Mr.Tim was so helpful he greet me from the time I enter the store. He walked with me to every mattress that I laid on he was so patient explaining everything I need to know about it. Thank you so much Mr.Tim you made my visit everything.
Dreaded having to look for new mattress. We spent a day going from place to place and our last stop was the Mr. Mattress store in Prattville. Tim answered all of our questions with patience. It can be confusing with all of the different types/ brands, but he broke it down where it was easy. We are so glad we saved the best for last when looking that day!
Best time I have ever had buying a important item. Tim is so nice and the best sales person ever. Wish I could have people like Tim everywhere I go.Thank you Tim! Great experience Mary Beth McHenry
Tim is absolutely amazing. Made me feel like family. Smooth, simple buying process. Can’t love enough! 💕
Tim Cauthen was excellent to work with. I was able to find a great mattress and the prices were competitive with local stores. Very pleased with the customer service provided.
Tim was absolutely amazing!!! Hes very knowledgeable and helpful towards our needs.We are looking forward to a better nights sleep
Tim was awesome. He didn’t try to oversell us and was a pleasure to deal with. I highly recommend Mr. Mattress in Prattville, AL.
Tim is Absolutely Amazing!!! He was very knowledgeable and attentive to our needs!!!Thanks Tim!!We are looking forward to a better nightsleep
Tim (Manager) at the Prattville, Al location was super helpful and allowed us to take our time, tell him what we were really looking for in a mattress.
Tim was incredibly helpful. We were in out and with a mattress in 10 minutes! He made shopping hassle free and so easy!
I highly recommend visiting the Prattville location and speaking with Mr. Cauthen. He was very helpful and friendly from the start to the end of our purchase. He was very knowledgeable about all the brand names products and had something for all budgets.
Stopped in to look at mattress today with my CRAZY 2 year old (should have left him at daycare 😉!) Tim was such big help and knew so much about all the mattresses.. gave him my price range and he found me a great mattress and it will be delivered on the day I need it.. The biggest thing for me as a Mom, he didn’t get annoyed or angry that my toddler was being a toddler! 😂 Would definitely recommend 10 stars!!
Tim was awesome. Got us what we needed for a great price!
I am a 32 year Army veteran.Today I took my mother shopping for a new bed. We made Mr Mattress in Prattville our second stop. Tim Cauthern was a total professional and answered all our questions and best of all was not pushy.We left there and looked at 4 more locations in Prattville and Montgomery before returning to Mr Mattress to purchase mom new bed. They had the best service and prices. It included a mattress cover, sheets and pillows. We also got a military discount. They have the bed in stock and can deliver it next Tuesday. (The only negative thing was when I found out Tim was a alumna and Hugh Bama Fan)😊🙂lol, but you can’t have everything. If your shopping for a new bed, stop by and give Mr Mattress in Prattville a look.Bill
Tim was very helpful today! We were in and out super quickly with his help.
We had the best buying experience here! Tim is so friendly and knowledgeable - not pushy at all! Their prices are exceptional and they have a great selection! I will definitely recommend them to anyone I know who is in the market for a new mattress!
Mr. Tim was very helpful and informative on all of the mattresses that’s in his store and he answered every question I had. He is very good at listening to your needs and pointing you in the right direction. I would recommend Mr. Mattress to all that are in need of a new mattress.
We did our homework prior to mattress shopping so we would have insight on different types of mattresses available. After going to several other mattress stores we decided to visit Mr. Mattress. We discussed what type mattress we were looking for with Tim, the sales person.. He was very thorough and patient in helping us select our new mattress. His professionalism and customer service skills were greatly appreciated.
The salesman was very helpful and knowledgeable about all mattresses in the store. It was a pleasure shopping there and I highly recommend Mr. Mattress.
Tim gave us excellent service.We will shop with him again excellent serviceMy family and I recommend if you are looking for a good priceExcellent service shop MR. Mattress prattville AlAsk for Tim
Excellent service and prices. NO pressure sales here. Our salesman, Tim, was wonderful. We knew what we were looking for heading in and he took us right to it. He did not try to upsell us to something we werent interested in at all. While our visit was quick, he was very professional, knowledgeable and efficient. I highly recommend this place if you need a new mattress!
OMG - What Service!!!! Thanks to Tim and the Delivery Team for an OUTSTANDING job. Mr. Mattress please take care of your Teams! We appreciate you so much.
Huge selection, friendly and knowledgeable staff helped us make an informed decision. Thank you Tim for the excellent service.
He was very knowledgeable about all the beds in the store and stands out about warranty and wearability of the mattresses !! Hands down I’d buy again from Mr.Mattress
The staff were very helpful and friendly. The choice and quality of the products was very good. I would definitely shop there again.
Visited this location last week, browsing for a new bed and comparing prices as well. The store manager, Tim, delivered a most impressive reminder of what excellence in customer service stands for. Tim’s expert knowledge of the products by far exceeds anyone’s expectations. Tim used layman’s terms and demonstrated the diverse functions of the bed and mattress in a very easy way to understand. Bought the Ergo Extend and Tempurpedic mattress, Tim also set me up with pillows, sheets and free delivery and disposal of old bed. I highly recommend this store to anyone. Thank you Tim for your zeal and for showing me what customer service truly should be.
Excellent service described the mattresses and helped arrange delivery
No pressure sale. Was willing to work to get us what we needed with a short turn around time.
Tim was extremely knowledgeable and made purchasing a new mattress such a breeze.
Absolutely the best place to shop for your mattress!!! Highly recommend.
Tim was our salesman and he was very nice made the sale go very easy,great job
Quick and easy!Free delivery.Very comfortable selection with good flat prices.10 year warranty.
We had an excellent experience shopping for a mattress today. The salesman was wonderfully helpful, knowledgeable, and patient with us as we tried out every mattress in the store.
The sales associate was very knowledgeable of the different types of mattresses. He listened to me and made recommendations based on my needs. They had the mattress I chose in stock to be delivered in 4 business days.
Easiest purchase EVER. I went in, told the super nice guy what I needed and walked out with 2 twin mattresses in less that 10 mins. It was at the exact price point I needed and didn’t have to waste time worrying about price, I told him my budget and he had the items! I got the quality I needed, the price point I wanted and most of all I got it done all in under 10 mins! Time is money! Great job, I will recommend to ANYONE in the market for a mattress!
The salesman was very helpful. He was polite and helped us to get same day delivery. I will visit and use this store again.
Tim was very professional, and knowledgeable!
Go see TIM! He’s incredibly knowledgeable and he made what can be an overwhelming mattress purchase SO easy!
Wonderful place! Awesome, friendly, helpful manager!
Very friendly staff. Helped us get exactly what we needed
Very good experience and great prices!
Tim was very knowledgeable and helpful. Great experience.
Tim was a great guy and that had what we needed in stock.
Customer service was great and the store had a good selection to try!
Tim made our mattress buying experience very pleasant and hassle free.
The salesman was very helpful and friendly. He did not pressure us towards one bed but answered all our questions
Tim Cauthen the manager of Mr.Mattress in Prattville Alabama store was very patient and knowledgeable of helping me choose the best mattress for what I need. I end up getting the TempurPedic mattress. I will definitely recommend anybody that needs a new mattress to my buddy Tim Cauthen, he is a good guy. Lyndon Kibanoff
It was great experience, and I will be returning.
Our salesperson, Tim Cauthen, was very knowledgeable about his products and could answer all our questions.
Very professional and polite will recommend to others
Wonderful customer service....very professional and knowledgeable.
Tim was very helpful, knowledgeable, personable, and patient.
Outstanding Service!
You my boy Tim!
Top notch!
Great customer service!!!!!