Janica was so helpful and amazing! She made finding a car less dreadful and super easy. I wasn’t planning on leaving with a car that day but, she helped me find the perfect match that worked with my budget and I couldn’t pass it up. She also helped me get my monthly payments as low as possible. I’m so happy with my car and would definitely go back in the future! The Manager was super nice as well and went above and beyond to ensure that my car was in the best shape before leaving the lot! So grateful that I went to drivetime on capital that day! Love this place and my new car!
Decent selection of vehicles. Just know that the down payment youre approved for, more than likely, wont be the down payment needed for the vehicle youre looking at. Seems like they throw a low down payment approval option to get you in the door.
I have never had the experience I had at a car dealership like I had at this one. Amber was truly the BEST! She made sure that we drove out of there in something we wanted! If i could have given her 10 stars best believe I would!!!
We will never buy another car from these people. We bought a one owner 2019 with 40,000 miles on it. You would think it would be a great deal for $24,000. What a lemon We got. Already had to be worked on 3 times. No recourse what so ever. Salesman told us the extended warranty would cover certain things that it would not cover. My opinion and recommendation would be dont go anywhere near this dealership for a car. Lets see if they post this.
Keith was a big help. Very enthusiastic put me in a great ride and worked with me on my down payment. Great place to shop for a ride with less than good credit.
Janice Cooper at the Capital Blvd location in Raleigh NC rolled out the red carpet for me with her impeccable customer service and awesome transaction. She explained every step in detail and was extremely professional. I was blessed with the vehicle I so desired and a very comfortable monthly payment. Also the package came with an awesome warranty. Drive time is All of that and then some. They are the Bomb.com.
The salesperson was helpful and patient with me. The car looked great, test drive was smooth. Had the car less than two months, took it in for an oil change, the battery was tested I was adviced to get a new one. The air and cabin filter was dirty. Wow, please take advantage of the 30day warranty. Have your vehicle checked out throughly. I thought it would come with new filters, battery, etc...lesson learned.
Janica was super friendly and very thorough. We went over the best options for me and i came out with a car! 10/10 I would definitely ask for her if you’re interested in getting a car!
I finally was able to come in today and worked with Janica. She was the absolute best. The hard work was done from the virtual application since I had no means to get to the dealership but I was able to test drive a few cars available, picked the car of my choice and was able to roll off the lot today. Now I can get back on the road in peace. Thank you so much!
My current situation:Purchased car on 4/9/21. 5/4/21 i had to put in shop for new TRANSMISSON. On 8/23/21 i had to put back in the shop for new ENGINE. I still do not have my car back, today is 10/14/21. Hopefully it will be done by the end of this week. Warranty covers up to $300, which is maybe 5 days with most rentals. I have been without my car since 8/23. I have had to uber everywhere and beg for rides, so humiliating. I have missed so many days from work, as my commute is about 50 mins one way, that Im uncomfortable. This jas caused alot of stress in my life. I have called a few times, have never gotten a chance to speak to a manager due to phone continuing to ring without being answered. I was so proud driving the car off the lot, as i THOUGHT it was the best car Ive ever had, turned out to be the worst!! Hoping when i finally get it back i can have it for at least the next 6 months without another major problem smh. I sincerely regret choosing drive time.
Keith was a very helpful young man he explained everything in detail for me. Very well mannered also, I would recommend anyone to come see Keith at drive time auto sales
Great experience! Just purchased my first car and had the best help from Keith! He was very helpful and considerate.
KEITH saved my life!! He jumped over all the hurdles that I came with and got me into my new car with a smile. Great company, even greater guy. Thanks KEITH!!!
Keith was an awesome salesman, funny too..he made my experience a great one. Im happy to drive off the lot with my new car..if your looking for a great car and time you must contact Keith.Thanks Keith I really appreciate the experience..Will highly recommend
Serena Strickland greeted me at the door. Now being 60 years old, Im sure makes you aware that Ive purchased a few vehicles in my time. So, when I tell you this has been the easiest vehicle purchase in my ENTIRE LIFETIME, you should realize thats quite a hurdle to overcome. But Serena and Drivetime did it with ease!!! Thanks a million, Serena!! This Serena is to car buying what the famous Serena is to tennis!!!
Keith Booker was real nice and I would tell others about him really nice and polite sales man
I had the pleasure of working with Janica. Unfortunately, my first day there she was not able to help me, but she set me up with someone who was very helpful in starting my purchasing process. The deal was closed by Janica a few days later and I had a wonderful experience working with her. She is very professional, friendly, and helpful. She will definitely do all she can to make sure you get the car you want.A huge thank you to her for all of her help during this process. I am very happy with my purchase.-Aisha
Keith was very helpful with my first time even thinking about a car I appreciate all that he did
Kieth Booker did an amazing job, with helping me get into my new car. I will definitely recommend people to him!
Chad was AWESOME! Got me into just want I wanted, my car note is affordable and I couldnt have ask for anything more. Getting approved is easy. If you want something nice I would suggest to bring in at least 2000.
Keith was absolutely awesome in helping my son with his vehicle, very polite,professional and comforting. Id definitely go back to see him.
I had am awesome experience with Keith at the dealership. He was knowledge and patient. Thanks.
Visited DriveTime with my wife, and Serena was our salesperson. Her customer service was beyond awesome as she went above and beyond to put us in the vehicle of our choosing. There was absolutely no pressure, and they have a slew of cars from which to choose which come with their Drivecare package, or warranty. We both recommend DriveTime, and highly recommend Selena!
Please see Keith!! He is the best and will get you rolling. He can make it happen by all means.
Dominique Phillips was absolutely amazing! He was awesome to work with. Always got back with me and walked me thru each step. He was extremely thorough and made sure I was getting exactly what I wanted and not what he wanted me to have to make a sale~! Will always use DriveTime and Dominique for all my car purchasing needs for me and my family :)
At a most stressful point in life - I did not believe I would be able to (at the least) drive off a car lot with a piece of a vehicle. Keith contacted me via my online inquiry and I must say - this guy is nothing short of amazing! I had been giving the office a lil difficulty as I wanted to assure them that I didn’t want to drive an hour away just to be told something different and or turned around! I showed up still kind of skeptical but this gentleman is heaven sent!! He assured me I’d be fine and not only am I leaving in just a short couple hours but I’m leaving in a car that I am absolutely in love with! Customer service was amazing! Everything he promised- he came through!! Open, honest and very knowledgeable. Oh - did I mention- when I got back from the test drive - he had found the cheapest insurance around for me! I highly recommend - this the reason I’m writing such a detailed review! They have a customer for life in me!!!! Bless!
Keith was very helpful and informative during my visit. Thank you for helping me into my new car
Wonderful service from Keith!! He was very patient especially with dealing with my 3 year old!! Will definitely recommend this location AND this salesman to anyone!!
Mike Is The One Who You Need To Come See! He Was Very Pleasant. He Absolutely K ow What He Is Doing And He Does His Job very Well. His Personality Is Out This World. Thank You So Much Mike For Helping Me!!
Keith Booker was amazing!!! Definitely recommend Keith at DriveTime if you’re looking for a vehicle!
Our person that was helping us buy a car. Was extremely helpful and did everything that she could to get us in a car. She was amazing thank you Amber
Keith was outstanding. He worked with our financial situation and came out with a better car than what we were looking at. Thank you Keith.
He was very helpful and got me in what I wanted and Im very excited couldnt ask for better
Serena Strickland was amazing in the help of the car buying process. Everytime you think of buying a car, you are constantly reminded of how hard all the paperwork can be but Serena kept it calm and easy. She walked through everything with us and didn’t make it difficult to understand. I enjoyed the experience, she definitely was the most helpful!
Serena was an absolute pleasure to work with! She made sure I was comfortable with my down payment and monthly payment! She is definitely customer centric! I would recommend her to anyone stopping by to purchase a vehicle! Hopefully I’ll be purchasing again and I will be asking for Serena!
The sales person was awesome Keith booker is highly recommended he was very helpful and straight forward with all the details. And also answered all questions that we had.
Serena Strickland, was very patient with me and my wife, it was our very first time there and she made us feel at home. We were in and out in no time and very happy when we left with the vehicle of our choice. We recommend her to anyone that is trying to buy a vehicle.
I went to drive time not expecting to leave with a car but to just figure out my options but working with Serena she made me feel comfortable and was very helpful through the whole process! And I went home with what I wanted! I highly recommend her to anyone!
Serena Strickland was very helpful. Long story short my daughter wrecked her car and I live 4 hrs away. We had literally been all over raliegh trying to find her a car. We pulled in to drive time and left with a very nice dependable car. She took all my worries away.
Great customer service. I was able to exactly what I wanted. Thanks to Keith!
My best car buying experience ever. Keith was the best ever.
Keith Booker was awesome! GREAT Experience! Great car!!
Staff was very professional, love my new vehicle.
Keith Booker helped me find a great deal and an awesome car... Ask for Keith and he will get you in a car.
Janica was very friendly and answered all of my questions and walked me through the process of buying a car. It really was a great experience! I would recommend!!
Serena Strickland,Great Sale Advisor, she was very patient. Great customer service, I had a hard time deciding but she took her time with me. Serena, talks very very fast, but assisted me through my doubt and worries. I’m very confident with my the choice. 🙏🏼
Our first experience with drive time and we were in and out very quickly! Keith Booker is very knowledgeable, quick and efficient. This was the first car buying experience that wasnt painful. We would highly recommend Keith and drive time.
I really appreciate the manager and his staff. They made me feel welcomed and I will promote Drive Time to everybody. Thank You So Much.
Serena Strickland was amazing. She took her time to get everything done. She was very helpful and I will definitely sends my family and friends to her for a car
Serena Strickland made the process very smooth. Everyone that comes here has clearly had some sort of financial hardship. Serena never made me feel any different than a normal money spending individua . She was knowledgeable and extremely friendly!
Keith was very willing to help and take his time waiting for me to choose from what car I wanted and was very helpful walking me through the process
I had an amazing experience, they worked with me even though I had less than average credit, and my salesperson, Janica Cooper, was fantastic! She was knowledgeable, honest, and super nice about everything. Couldn’t have asked for a better car buying experience!
Keith was such a great help and explained everything as best as possible!!
The sales guy was very friendly and knowledgeable. I would recommend anyone to him. Thanks for your help
Michael D helped me purchase my vehicle and he was very friendly and courteous! He was extremely professional and made my experience at drive time very wonderful!
My mom and I came in and Janica helped us out. She was very helpful and thorough with helping. She was nice and made us feel like she actually cared about our needs.
Keith, was awesome & very helpful with my first car buying process!!
Sat in this place for over 3 hours to find a good car... The right car and my man Keith was able to take his time and get is in the right vehicle! Keith was positive, patient, and very informational throughout the whole process! Will be returning here and speaking with Keith when we come looking for another vehicle.
Bought a car and a month after it broke down, the engine broke down and I’ve been waiting three weeks for this car to get fix. Is been a hassle not having a car to get to work every time I call they said I have to wait for the transmission to arrive. Do not bother going to this dealer, bad experience.
So I bought a 2013 Ford Fusion from drive time on capital blvd in Raleigh NC. Ive had nothing but problems with the car since I bought it. 2 mos after I bought it the brakes go out and Im stuck paying 250.00 out of pocket as silver rock refused to help calling it normal wear and tear. Next the drive axle falls out of the car... now at 5 mos. Another 100.00 out of pocket. Now the transmission is going out and of course I have to take it into another shop and be without a car for another 2 weeks....and pay another deductible for repairs to transmission... and of course make my payments doesntmatter i dont have a car to drive.....LONG STORY SHORT.... DONT BUY A CAR FROM DRIVE TIME.
Keith was awesome, he helped me get into an awesome vehicle. Come to Drivetime Raleigh, he will hook you up.
Keith was the best. Was approved within minutes, definitely will be coming back .
Keith Booker made this a very pleasurable experience.
Serena Stickland was very nice,understanding of what i wanted... She made it her business to make sure I was happy with purchase today.. I will recommend DriveTime to my family and friends.
The customer service was amazing! I made an appointment and drove home the same day! I recommend highly!!
Keith and Mikey were amazing! There was some confusion in the beginning as far as the process goes, but keith was VERY professional and in the end I got more than I wanted and I am so pleased with their customer service.If you have questions just ask and they will work with you.I absolutely recommend them. Will update in 3 months!
Keith booker is the best in Raleigh nc....he will give you a great deal....thxs keith
I had a good experience at drive time with Keith Booker. He was very helpful and informative. Thank you Keith
Janica Cooper is great she helped me find a car that fit me and my budget she listened to everything that I said I was looking for in a car. She didn’t try to put me in something that I didn’t want she is not a pushy salesperson. She treats you with respect and listens so if you are in the market for a new car please stop by Drivetime on Capital Blvd and ask for her. I highly recommend her to anyone she is very knowledgeable.
Keith Booker was excellent and WE really appreciate his customer service!! We would love to recommend DriveTime to our friends and family!!! Thanks Keith🤗🤗🤗Tammy n Dyneisha
Keith was very easy going and helpful!
Keith byfat best service Ive had with dealing with a car. Give this man a raise
Keith Booker was a very informative and smart person to deal with made are car Buying Experience very enjoyable would recommend coming in a seeing what he could do for you
Keith Booker gave us great service great people skills great at answering questions about the different services and policies I definitely recommend him anytime I go to drive time. Continue to keep up the great word and god bless.
Mike was awesome. Very skilled, and personable. I love 💘 my 2017 jeep.
Keith was very helpful. That guy has great customer service..👍🏾❤️
Serena was awesome! The best Sales Manager I’ve ever encountered with! I highly Recommend coming by and asking for Serena!❤️
Keith was very professional and he helped me with the process of getting a great car with low mileage inside my price range....Thanks so much !!
Keith Booker made my car buying experience seamless. He is very knowledgeable and made sure I made the best purchase to suit my needs economically and logistics. No pressure just smooth sailing with Keith. I recommend him for anyone in the market for a car.
I had such a good experience with Keith at Drivetime! He was experienced, efficient, and got me in a quality car right away!
Keith was patient and help me get into a good vehicle. He made sure I was happy and understood everything.
Keith was was amazing and very helpful. He took the time and extra steps to getting me what I wanted! I’m very impressed.
Keith was very helpful and professional. Gained a happy customer
Serena went through ALL options I had. I felt like I was buying a car from a friend. She pulled up options, went over down payments, monthly payments, mileage and features that were important to me.
I was lied to by this dealership, be careful about how they run your credit their light hit are heavy and three year to clean off your credit. I have called about it and was given the run around til no resolve. I have proof to all whom want to see, protect yourself ask of them to let you know first if and when to run it, the fella never asked and although I mention the results he was more intrested in getting the sell then the client and again I have paper work and recorded line.
No. The place is gross and not a real car dealership. Walked in to the place on whim...walked out pretty quickly.
Amber and the staff at drive are very friendly, professional, and will make sure that youre happy with your purchase!!
Keith and Donte were very helpful . I came looking for something particular but still ended up with what I wanted. I would definitely recommend.
Im extremely satisfied.Janice Cooper was great, she helped me with all of my car buying needs. Thanks so much !!!
Keith was AMAZING! So nice & SUPER helpful! He made me feel pretty good about purchasing my FIRST car!
Keith Booker is the one to go to the process was very smooth/ fast and he helped out a lot.
Awesome customer service from our rep Keith. He gave us great and thorough knowledge of the vehicles we were interested in to help us with narrowing down our decision. Very satisfied with what we picked! Will definitely recommend friends and family and possibly be back to do further business in the future.
Serena I appreciate your help in helping me purchase my new vehicle. Thank you soooo much
I got a car from there, the very next day the car broke down . Took it for an inspection and come to find out the car had a gas leak, the wires of the car were chewed and destroyed and on top of that the car had an animal in it . They lied about there inspection reports. And when I decided to return the car, the manager and all the other employees had nasty attitudes.They were rude and ignorant and disrespectful. They lied and cheated me out of my money . THIS PLACE IS A SCAM, DO NOT GO HERE. WASTE OF TIME .
Ms. Serena Strickland was amazing and made sue I left satisfied..would be recommended more future buyers to her
Keith Booker was amazing and very knowledgeable. I’m so grateful for his help. I love my new car and appreciate all the help after being turned down repeatedly.
If they ask me one more time to verify my income, which I have provided and once questioned If the salary was correct im gonna lose it. Dont buy on the weekend service is horrible because of the finance company they are using. Hour number 4, and they have no snacks.
Keith was very awesome..He was so patient with me ..please go see him you will not be disappointed and you will leave with a car
Drivetime the dealer that help you get in a vehicle and good customer service . sale manger Serena Strickland life saver. Come see her if you need help . off capital blvd. She help me thanks. She is A1.