Wonderful buying experience. Been recommending Westgate Mitsubishi to anyone thats asked.The salesman Daniel & the General Manager Paul were exceptional. Paul made sure he kept in touch w regular updates. Both were pleasant, knowledgeable, & made me feel comfortable buying a new car. I trust these guys-- if I could buy two cars, I would, thats how much Ive enjoyed my buying process.

We took our daughter in for a purchase of a 2019 Mitsubishi Mirage G4 with only 105 miles on it. We got a great deal. We loved the low pressure sales staff. Antoine was wonderful to work with. A very smooth transition. The management took the time to address our needs very professionally. A really wonderful staff with absolutely no badgering.

I had a smooth, easy car buying experience!! I was greeted politely at the door by Andrew (my salesman) when I walked in the facility. I highly recommend that you visit Westgate Mitsubishi! They were able to put me in the vehicle that I wanted with ease! I was amazed at how quickly everything took place! I will definitely be going back to this dealership the next time I plan to purchase a vehicle!!

Just bought another car at Westgate this time we used WestGate Mitsubish and I could not be Happier. From the time we walked in to the time we walked out was nothing short of Great service. Go over and see these folks if you want a great experience. Thank you so much.Chris

Great car buying experience. Sales rep Antonio P. was very friendly and helpful. No over the top pushiness that makes you want to leave right away. Answered all questions thoroughly. Robert B. in Financing was quick and effective. Made what is normally tedious into an awesome experience. Great place to buy a car!

Robert and Andrew made my experience smooth and worth while. Im young and just starting out to buy my new car and they were very helpful with getting my payment as low as possible and tending to all of my needs. I recommend speaking to Robert he was financially helpful and a great attitude and having Andrew walk you through the process. They were awesome!! Best car dealership I’ve been to.

First time getting my vehicle serviced here since I just moved to the area recently. When I arrived it was somewhat sketchy but I ignored it. Talking with the service member, I checked in and handed him the keys. After about 30 minutes or so, my vehicle was ready and I paid the bill. As I got home, I checked the vehicle and immediately noticed parts missing. I called the service team and all I was told was sorry and if I would like a discount. I asked the gentleman to please locate the missing parts and I will come by the next day. After waiting an hour for a call back, I called management and they didn’t do anything about it. 2 hours later, I finally got a call saying the parts were found and to come by in the afternoon the next day to have them put back on. This was definitely my worse experience I’ve had at a dealership. Moral of the story, make sure to check you’re vehicle before you leave to make sure nothing is missing or vandalized.

The service manager is awesome and always takes care of what I need.

Yeah buddy! Love the new car! Easy dealer to deal with.

Had an appointment at 12 noon got there early at 11 was immediately greeted and welcomed. Antonio was my sales person ad he did a fantastic job with helping me purchase a 2022 outlander he got me the best deal and made me feel comfortable! The finance guy was also very welcoming and I feel like he went out his way to get me the best deal possible! Would definitely recommend them to anyone!

Rafael and the team at Mitsubishi off of Capital Blvd are the hidden gems of dealerships! They made my first car buying experience a pleasant and low stress one. Would recommend 13/13

Awesome sales guys! Didn’t have a lot of cars with low miles for my daughter ! I dislike how the sales people have to stand in the sun other dealers have places for staff to stand instead of being out in inclement weather. Looks bad on owners to have them out standing with no over head like dogs ! Running around helping customers and grabbing vehicles is a task I couldn’t imagine just standing in the heat or rain. I worked in the industry in the 90s it should be more progress by now! They didn’t have free water either. However the gentlemen at the door standing to assist and that greets have great energy! Again professional sales staff! Would of purchase but didn’t see what I was looking for went to CarMax and got treated rudely !

My service advisor, Nazeer, did what he said he would do. That is SO important! Many Thanks!

Have had a good buying experience overall, and I will say the Finance Manager has been great to work with. I did have some issues after I bought the car. The car only had 19K miles on it but about two weeks after I bought it I had to resurface the brake rotors and replace the brake pads... something that only needs to happen at least to 30k miles. I told the Finance Manager about this in our email chain about my tag change and he said hed let the GM know. Never heard from the GM. Look, Im not looking for a whole conversation but an apology that they sold me a car that immediately needed work would be nice. Ive also not heard about my tags, and cant get a state inspection from my home state without a new registration card. Its been almost a month and they still dont have my title. When I reached out I was never responded to.m.

We have some amazing vehicles in the lot And a great staff! We will go above and beyond!

Donna was very efficient and helpful. We brought my Infiniti G37 in, she beat every other price I was offered, and she quickly made an offer. Once we accepted her offer, she quickly got the paperwork done and we were finished. The whole process only took about 15 minutes. We appreciate her professional attitude and her efficiency.

Come on down to WestGate Mitsubishi to get your new vehicle today. We have an amazing sales staff and a great team of managers. Just stop on by and we will work for you.

I have known Nic Farrington for decades and you won’t find a more trustworthy, dedicated, friendly fair and knowledgeable salesman. He made my experience easy and painless! I couldn’t be happier ….

I received a fair value for the car that I sold to Westgate Mitsubishi which was in line with the instant cash offer I received thru Kelley Blue Book. Working with Donna was a delight. She has a great sense of humor and she was also transparent in her business dealings.

Antwon and Antonio were such a great help and I’m satisfied with my help please ask for them two they’ll get you the best rate possibleGod bless all

I bought this car less than two years ago and was told that I would receive free oil changes, a loaner or ride, and it would be clean when we returned. That happened on first visit only. On second visit I was told dealership had changed and none of that was in effect any longer. I stopped going and would not have come back ever except the part that broke was completely covered by the warranty. I had to keep calling the adviser for updates, he called me only once. The inability to coordinate the new part with the new keys went on for days before someone could figure it out. Also my phone cord was missing when the car was returned to me. I would never recommend anyone to use Westgate and have told anyone who asks me what happened and how I feel. I am now going to trade the car in and find something else.

LAST DAY OF THE MONTH HAVE A GREAT SELECTION STOP BY AND CHECK THE WESTGATE TEAM OUT FOR SOME EXCELLENT CUSTOMER SERVICE AND HELP IN GETTING A VEHICLE YOU WILL LOVE💯!!

Antonio Payton is awesome!!!!! He went above and beyond! Best car buying experience ever. My daughter purchased her first car today and she loves it! Great customer service! I would definitely buy another vehicle from Antonio!!!

On a Wed. afternoon when I called Westgate Mitsb.the dealer where I bought this brand new car from, to report my car would not run, transmission indicator light came on, they informed me the shop was too busy to take my car & could possibly get me in for service the following week. My car was/is still under manufact.warranty,this was an emergency,they offered no alternate dates or car rental etc & were not at all accommodating.Since this was an emergency, I had 2 local auto repair shops look at my car,both gave same diagnosis,that my recent transmission problem was due to a Mits.defect,however Westgate Mitsb. failed to diagnose any problem,literally drove my car for over 40 miles(?} while in their possession which seems excessive,kept my car for 3 days,I had to call for any information, did not offer & was actually informed they had no cars available for me to borrow while they were trying to diagnose a manufacturer problem.this was very disappointing as I was told upon purchasing the car brand new that I would be a top priority,valued customer in the Westgate Mitsb.shop. I am hoping the same problem does not occur while I am far away as I often travel.I am dissatisfied with the attempt to solve my problem instead of being transferred to a few different managers at Westgate. during my initial encounter.On a good note,I was pleased Nazier gladly accepted my request to bring my car to me days later. He also performed an oil change when he noticed I was almost due for one. Although not a big issue, it would have been nice to have been given,at least felt like, a valued customer service,all of my previous car dealers where I purchased cars from always returned my car with a fresh wash when in the service shop & provided excellent customer service upon request promptly. Unfortunately,I certainly did not feel like a valued customer at all & am a bit concerned no diagnosis was given by the service dept.

The sales staff and leadership here still believe in integrity and customer satisfaction. Paul and Robert went out of their way to do the right thing and have earned not only my business, but my respect. The associates are personable and compassionate as well. Highly recommend. I love my new car.

AMAZING ENVIRONMENT AND CUSTOMER SERVICE!! I have always been bombarded and given a fake smile and pushed into buying a vehicle BUT NOT HERE! Dawson was AMAZING, extremely personable, real and honest, and straightforward. He helped me find what i was looking for and how to make the process fast and easy, he didnt have to persuade me, i trusted him with what he was showing me because of how real he was with me from the very beginning. Rob made the checkout process straightforward and easy and fast as well. The people they have working here made me feel like i was home, was not overwhelming what so ever. ABSOLUTLEY will be back!!

Come see us at Westgate Mitsubishi! We have plenty of inventory and we appreciate the opportunity to earn your business!

Jordan was great from the time I called him two weeks ago until I got my key made and oil change he made my experience fantastic and I will definitely be back because of his wonderful customer service and going above and beyond from start to finish thank you Jordan

I bought a jetta from this dealership. While they were friendly enough, within 100 miles the car engine light turned on. The heat wasnt working and the thermostat was broken. I gave them the car and they returned it without even checking if the heat worked. Within 3 days the car engine light turned on again. They took it for 10 days and no one checked if the heat worked, which it did not. There is no lemon law for NC and now Im stuck with this broken car. The loaners they gave me (which I had to fight for) reeked of smoke and had no gas and were dirty. The management team is quick to speak poorly about the service team and sales team, letting me know they arent the sharpest tool in the shed and that their service team isnt Mitsubishi certified. It shows how cheap management is, and they were the same with me. They want me to pay for fixing their broken car. They offered to exchange the car for me, however when asking about a few of the options, two of them were in the shop getting fixed! I drove one which again was poorly kept and smelled of cigarettes. This place does not respect their customers, wont call you back even if they say they will. Avoid this place.

So, I went hear the other day and was greeted by a sales person named Raphael. We looked over a few vehicles and he was very knowledgeable about the Kia Eclipse Cross. I was able to take it home and test drive it, put it on the highway see about you know the get-up-and-go. Great mileage, great price. When I brought the car back I was greeted by Paul. I will be back, on my quest to find the perfect vehicle just for me!

I arrived at the dealership just browsing really and I was greeted by Dawson. Very polite and knowledgeable about each and every car I asked him about. Not once did he ever act like I was asking too many questions or that I was irritating him. I had been to several car lots but this dealership was where I made my purchase. Antonio shadowed Dawson to help if he had any questions bc it was his first car sale. If you’re looking for knowledgeable and professional salesman along with reliable, reasonable price vehicles, then I advise you to shop here!!

This is my third and last mitsubishi nothing but performance issues and bad customer aervice

Donna was awesome when they purchased a used vehicle from us! She was knowledgeable, patient, on time for all appointments and kept her word on everything related to this deal! Thanks for everything! Smooth process!

I just want to say ever person I talked to their are amazing and will have you laughing. Mr. Paul the general manager is awesome. My husband and I purchased a car somewhere else last year and it failed us so Mr. Paul helped us get into a brand new car with no problems. Thank you WestGate family.

So we came in to look at a 2018 Jeep Wrangler and the sales person was very nice and tried to be helpful, but when it comes to the sales manager and the general manager they were condescending to us the customer. They did not want to hear what I had to say about the vehicle. I had the original window sticker in my hand and the general manager told me it was a 50,000 dollar Jeep when it was new but the window sticker told me it was a $23,995 before the 6,400 dollars worth of tires and rims were added. Which were 37 tires. There was also about 2,000 dollars worth of accessories added. All this was added when it was new. The window sticker was total price of $34,080.00 brand new. So when they told me they did not need our business for me to go buy somewhere else I took their advice and we will not spend our money with them. You can see the original window sticker in the picture below. Hope this helps others.

Was there briefly before they closed. Very considerate to see me near closing. A very good experience. I liked Jack. The wait was brief. Would visit again.

This place is so friendly and helpful. This was my first experience buying a car off the lot. They made it so easy and smooth. My credit isn’t the best right now and they still got me a car that I wanted within my budget. Rafareal is really sweet and helpful, & the other staff there as well.

They were very attentive to what I needed. No hassles, no headaches. Antonio was the best! Go there and ask for him, I know he will take care of you.!

Excellent service, did both front and rear brake rotors and drive belt within hour and half. Superb Mitsubishi mechanics

Antonio Payton is the man!! Great service.. you want good car come see him 🙏🏾

Incompetency would be a compliment. They dodge calls, and when you ask a specific question on what you are looking for, they will transfer you to different departments that has nothing to do with the question you asked. Now I understand why they are closing down.

Antonio, Eric, and Robert were all so awesome! They were super nice and are absolutely 100% the “go the extra mile” type of people!! They made me so glad I chose this dealership to come to.

I enjoyed working with Kate Hurd at WestGate Mitsubishi. I felt she was very honest and transparent. With other dealers, I had to ask for transparency but Kate was able to provide me with an upfront price and a detailed explanation of the out of the door cost. She did not hassle me or pressure me. She provided me with her cell phone number and she was extremely responsive. She kept me updated on the car we were looking at. I appreciate her honesty and I would recommend her to anyone, family or friend. Great dealership, and a great saleswoman! Be sure to ask for Kate Hurd!

Donna was an absolute pleasure to work with. She made the process of buying my truck seamless. She was quick to communicate, very cordial and never took the smile off of her face. 10/10 would recommend!

I made my first car purchase today thanks to everyone here! Every person who assisted me was very resourceful, informative and beyond kind to me.

I had a brief, but pleasant experience with Kate Hurd. Although I didnt qualify at the time,she answered all of my questions and even gave me some advice to help me in the future. Kates exceptional customer service gives me comfort knowing that when I go in to buy a vehicle I will be treated fairly. Thank you Kate for showing compassion and taking the time out of your busy day to help a customer whom you knew wouldnt be purchasing anything right away. I will be seeing you guys soon.

This dealership has amazing customer service and they treat you like family! They genuinely care about what vehicle best fits your needs and they’re very knowledgeable about each vehicle! I went to 3 dealerships total.. found my dream car thanks to them! Raphael helped me throughly throughout the entire process. Everyone was kind and personable.. even the kind gentleman I signed the final papers with! I would 10/10 recommend this dealership!

Donna was fantastic to work with! Not pushy, but very attentive. Great communication throughout the purchase of our Pilot.

My expereince at WestGate Mitsubishi was incrdedible. I was greeted by Antwon, who was extremely polite and friendly, and helped make the sales process easy. The environment of the dealership was laid back, with a no-pressure buying experience. I worked with Robert in the finance department, and he was honest, friendly, and provided the best finance experiences ever. I had the opportunity to meet Mr. Paul, who is friendly, and truly cares about the needs of his customers. If you are in the market for a new vehicle, I highly reccomend WestGate Mitsubishi. You will not be dissapointed.

Dont judge a dealership and their staff on how they treat you before you make the purchase.Judge them on how well they treat you after the purchase.Raphael has done an exceptional job at ensuring all of my questions were answered and that things I needed to get done were done promptly.

The experience of purchasing our new 2019 Subaru Ascent was excellent! Paul and Erik made sure we had all the information we wanted and need to make the decision to purchase remotely from Norfolk, VA without a test drive! They wee also able to deliver the vehicle to us so we didnt have to make the drive with our infant, which was tremendously appreciated. Both Paul and Erik did an a fantastic job of walking me through each step, providing me with options on how to provide the necessary information they needed, explained every detail and answered every question I had with friendliness and professionalism. They both made the experience the best we have had so far when purchasing a vehicle. We will definitely see what they have to offer when its time to purchase a vehicle in the future.

Nasser was very helpful and friendly. Im very pleased with the customer service at theMitsubishi aWestgate. I will recommend this place to anyone to bring the car for service. Nasser hes an asset to you company. Thanks so much!Izzie

I came in to test drive a car. They handed me the keys without any fuss, and they didnt try to pressure me into buying before I had made my final decision. Very positive experience.

Was looking for a reliable car, went to this Dealer and ended up buying not just one car, but 2: The SERVICE MR. JACQUES provided me with was OUTSTANDING. HE was very PROFESSIONAL AND KNOWLEDGEABLE about his Job and the Cars he was offering me. ALSO MR. SAM who later I found out was a SALES MANAGER; was very helpful. HE worked with me and went above and beyong to provide me the QUALITY SERVICE I deserve. I WILL DEFINITELY recommend this Dealer to fullfil anybodys expectation on buying a CAR..JUST ANOTHER HAPPY CUSTOMER,, keep up the UNIQUE, OUTSTANDING, PROFESSIONAL SERVICE you provided me guys.. A GREAT CUSTOMER SERVICE ALWAYS MAKES THE DIFFERENCE,,,

I wanted to thank you for what has been the best car buying experience Ive ever had...... and since the first car I bought was in 1968, thats saying something !! All of the people with whom I interacted ( (Kate, Rafael, Erik and Robert) were fantastic ! Over the years, the car buying experience at a dealership, when measure in terms of its anticipated glee, has become an ordeal that ranks right up there with a multiple-root-canal visit to the dentist, so it was with considerable apprehension that I approached Westgate Mitsubishi. I shouldnt have been concerned at all, as it turns out. What I found there was a talented sales team unlike any other Id encountered in the past. Their willingness to listen, coupled with their patience in answering our concerns and questions, is what earned them my business. I have no hesitation in recommending Westgate Mitsubishi. Well done !!

Awesome experience. Bought my first car from here which also happened to be my dream car. They did everything they could to work with me on getting the best deal.

Best car buying experience ever! So easy, from sales pro Rod, to Carl in finance, done in 2 1/2 hours from setting foot on the dealership, to driving home in my new car.Rod was very knowledgeable and, made it fun, fast and professional, and got a great deal WITHOUT the typicalHigh pressure tactics. I definitely recommend doing business with them, and will likely repeat in the future, thanks!

The sales and finance team were very helpful! They worked with me and were very professional in my experience. Rod was the specific salesperson who i worked with throughout my buying experience. He was a very personable guy who didn’t treat me as a way to make commission but as a normal guy who just wanted to buy the right car. My initial visit to the dealership was for maintenance on the car i owned prior to making a new purchase. Hannah was the service advisor i worked with and she did an amazing job in helping me throughout the whole process! She stayed in touch to let me know what was going on with my car and kept me up to date with whatever i needed to know. This dealership unfortunately loses some points and also loses my future business for any service visits due to the lead mechanic/service manager. I felt there was truly no attempt on fixing my car and if there was an attempt then it was one of the poorest attempts at fixing a car that I’ve ever seen. I hate that one person can make the rest of this great team look bad because the rest of my experience with everyone else was really great. I hope WestGate is able to realize how much better they can be if a more knowledgeable person is running that shop.

Just purchased my 2013 Passat from Westgate Mitsubishi Raleigh and I couldnt be happier. I dealt with Paul and Antwon and couldnt they were awesome. I chose the car from the website, drove it, loved it and bought it. Couldnt have been happier. Would definitely refer them to family and friends.

The sales staff here was very pleasant. Our salesperson was Rod Blackwell. He really listened to what our needs were and quickly found the perfect first car for our daughter! The car was immaculately kept, priced right, and the transaction was smooth throughout. All we had to do was return for the pickup. He is awesome to work with.

Purchased our car through Jesse White and had a great experience. Was not the typical pushy salesman and we ended up getting a great deal on a car. Jesse was very knowledgeable and understanding of our needs. We came here because my parents had a great experience and recommended to us - glad we did. Thanks Jesse! We also had a good experience with the finance person. It was simple, quick, and we felt he was truly giving us a good deal. We searched online and in person for weeks and were not willing (or able) to settle on something that wasnt right. Highly recommend.

I recently brought my mitsubishi in for scheduled maintenance. Ive previously frequented this service department and was generally pleased with the level of service. However, I was shocked at my experience on my most recent visit. Upon arrival I was greeted by the service advisor. I informed him which service I needed and asked him to confirm the cost of that service. He seemed confused about what I was asking and did not know the difference between a CVT and manual transmission. We spoke to another service advisor about the cost and that advisor was able to provide the answer.The was the first time Ive seen either of these advisors and I believe they are new. My concern is how someone thought the first guy was qualified for this job. If they are hiring people who dont know the difference between a CVT, auto, or manual transmission, I would be highly concerned about the service technicians they may be hiring as well. Long story short I think management is cutting corners in the wrong places. I chose to cancel my appointment rather than expose my vehicle to incompetence. Regrettably, Ill have to find a new service shop.

Amazing experience!!! Rifuel and the manager was very helpful and help me find the exact car I was looking for. Thank y’all again!

It was a great experience with Donna at Westgate Mitsubishi. Highly recommend the dealership to others.

Donna did a good job getting paper work done for selling my vehicle . Good customer service .

Great service.. and they know how to negotiate.

Paul and Rafael were the two that I primarily dealt with and they were absolutely fantastic with helping me out. I had just started a total loss claim from only days before and they worked with me through the entire process to ensure I could stay in the car that I wanted! I highly recommend them from personal experience!The rest of the team that I would occasionally be able to chat with were also extremely friendly and extremely helpful! Definitely keep this group in mind when shopping for your next car! They go over and beyond to help which is great when dealing with the stress of shopping for a car!

Very comfortable atmosphere, they keep you updated on whats going on while you wait.

Great people to do buisness with.

The best oil change

I went with my husband to get his car serviced and I have never experienced such horrendous customer care by the service department, more specifically the service advisor Hannah. She refused to communicate with us about the issues going on with the car and the status. I have been to many service departments to get my vehicles serviced but so far this was my worst experience. The rest of the service team provided me and my husband with quality customer care, professionalism and communication!

Just bought a car from. Westgate. My salesperson was Rod. He was absolutely wonderful and very patient while I was waiting for some legal paperwork to be completed. He held the car I wanted and checked w/ me to see how things were coming along. He was honest, professional & very courteous/personable. He was a great person to work w/. Dealership was very clean & open. Finance person was very nice also. Loved my experience there.

The experience I received at WestGate Mitsubishi was Excellent! I recently purchased a 2018 Hyundai Tucson and my sale rep was Rafael Alvarado. He did an amazing job of walking me through each step of the car buying process and explained everything thoroughly. Everyone was nice and helpful. They made it a fast but also smooth process from the time I first stepped on the lot to test drive to the time I drove off in my new Tucson.

I couldn’t be more happy with my purchase! Rafael was great!!! Rafael was attentive to my concerns and any questions I had, he was straight forward and honest, he is not the annoying pushy type salesman that you usually deal with at most dealerships. Robert in financing was awesome too, he was very thorough, knowledgeable and was soooo patient with me when I had to bring daughter, he spoke with her and helped entertain her a little so I could concentrate on paperwork. Overall I was in and out in under an hour, they didn’t keep me there all day as any other dealership would have done. Everyone was very professional and took proper precautions with this covid stuff going on. I would highly recommend Westgate to anyone! Great job guys and thank you for helping me with buying my first major vehicle purchase

I rarely ever post reviews, but this time, I felt like it was my duty. I purchased a used truck from them for $52,000. I quickly found out that the sunroof had a terrible leak, the DPF had a crack and the passenger door doesn’t always latch - creating a huge safety concern.I contacted them to get my issues resolved and they continuously prolonged a resolution. To add insult to injury, I found the vehicle I traded in listed on their website for over 20% more than what they gave me... so much for best offer pricing.They could have earned the business of a loyal customer - instead, they are getting a complaint to the better business bureau.

This dealership went the extra mile to get me approved. I will be back if I need another vehicle. Very easy to deal with no pressure in buying. Everyone is awesome thx for your help. 2016 hyundai veloster rally edition

My experience today at Westgate was an A. Every one was very helpful and friendly.

I worked with Donna on a deal for my used vehicle. Everything about the experience was seamless, professional, open, and honest. The price given before driving and examining my vehicle was consistent with the final sale price and consistent with fair market value. I was in and out in 45 minutes with no tricks or surprises.I could not have asked for a better experience in selling my vehicle.

Great experience from A-Z. Jack my sales rep was Genuinely Friendly, informative and responsive. After a good 2 hour test drive all the Greater Raleigh area, I was most Definitely interested in the 2015 GMC Terrain but had a few questions and concerns regarding a few things that needed to be buttoned up before I committed. No problem, they were on it. They said the car was ready for my approval. I approved and bought the car. Their finance team worked with me and gave me the best possible plan/options. They detailed it, handed me the keys and I drove off into the sunset. Well oiled team, I recommend you check them out.

Rod was great in helping us make the “deal” on our 2016 Yukon!! They actually had put the wrong amount for our trade in our paperwork in error, and we didn’t notice. It was short $600, and they probably could have never said a word when they found it but they took the time to let us know, and they fixed it before we ever left!! Great group!

Was I’m working with Jack and let me tell you he was AMAZING. He went above and beyond to get me into a vehicle that was perfect for me and my growing family. I ran into some issues in the beginning but he didn’t give up he took his time looked into alternative options and when it was all said and done I was rolling off the lot in my brand new Outlander. I could ask for a better sale professional, he took his time explaining the numbers and my options and was there to give me that push of positivity when I was getting discouraged. Would recommend to friends, family, strangers and all. I can honestly say from start to finish my experience was amazing I’d give 10 stars if I could.

Be prepared for additional expenses a year after purchasing a car with tinted windows due to unscrupulous inspection practices. When I reached out to their customer service regarding what could be done to make it right, I was told just peel off the tint. Well, obviously, (thats not a trivial task) but thats like saying the radio doesnt work, so just remove the knobs. When I asked again, I was told nothing would be done.When the car failed inspection, I told the inspector I was surprised because Id bought it that way. He said, Yeah, some dealers just push them through because they dont want to deal with it. Westgate is the worst about it. This was BEFORE I told him Id bought the car from Westgate. As I was leaving, I heard him walk back into the inspection area and tell the other inspectors, He bought it from Westgate...So, from moderately satisfied customer to someone who will never spend another dime at a Westgate dealership due to being intentionally misled about a vehicles legality to operate in NC, and a couple hundred dollars to make it right.

Stopped by to get a key cut and programmed with Nazeer at the Service Department, all I can say it was amazing and prompt, great customer service and very professional. Definitely will continue doing business with WestGate Mitsubishi.

The team was friendly, professional, and very easy to work with. I got an outstanding used truck for a great price. Thanks again.

Rod Blackwell did a great job getting us the best deal he could. He was a pleasure to work with, as were all the staff we encountered. We had been looking for a car from several differenct dealers and Rod came across with the best deal. Thank You!

This is a good place to have our car fixed and very accessible to us. However, I just dont like the fact that every time we come in you are pressuring us to give you a 10. What is the point of giving you feedback when we cannot even be honest with you. If we are satisfied with your service then we are going to give you a 10. If not, then we wont. Why tell me that If you give us a 9 its still considered bad because its not a 10. That is not how we evaluate. WE give our own scores, not you dictating us what to put. I will still give you a 4 because I am satisfied with the service you provide for my car.

I have always been very impressed and completely satisfied with the customer service I have received at WestGate. This time, however, I left feeling rather disappointed. One of the perks that influenced my decision to purchase a vehicle from them was the promise of FREE oil changes for the life of my new car. Another was the car wash and cleaning it got every time I took it in for any type of service. When I went in Saturday, I was informed that the oil changes are no longer free. A tire rotation must be purchased in order to get the free oil change now. That is NOT free. Also on Saturday, when my car was brought back around after service, it was still dirty and in bad need of vacuuming. The service was still great, but I am really disappointed in the changes.

This was my first time at this location to get vehicle serviced. I had an appointment at 8am. I pulled in around 7:55 am. A young lady came out and looked at me. I said good morning Im here to get car serviced and Im not sure what services need to be done because I just started driving this car. She leaves come back and ask me the same question about what services I need. I advised her to go look in the computer this is the only place the car has been serviced at. Not a very friendly young lady. Im use to my service advisors being friendly and not grouchy like this young lady. I will look at another location or trade this car in and go back to my Chevy people. Dont know the young lady name.

The service department and the parts department were extremely nice! They also got my car serviced and fixed relatively quickly even though my car is over 25 years old, and its extremely difficult to get parts. Always answered all of my questions kindly and patiently, especially Paulino.

We just bought a great Toyota Camry from an awesome guy, Rod Blackwell @ Westgate Mitsubishi in Raleigh. Rod, you are the most chill car salesman ever Thank you so much for your professionalism, knowledge, and fun personality. This was absolutely the best auto purchase experience we have ever had. I will most definitely be sharing this experience with family and friends.

My experience was Awesome! I was greeted at the door and helped right away by a Beautiful young lady (salesperson) who was very knowledgeable about the car that I wanted to look at. With the help of the finance department, we closed the deal that same night.

MY MAN IN THE PARTS DEPARTMENT IS CRUSHING IT.

Wonderful experience! Great customer service by Donna! She was amazing to work with selling my vehicle, and she was very professional. I would recommend her and this company to anyone!

Our car buying experience here was beyond exceptional! Rod our Salesman was the most likeable and professional person you could have! His sense of humor made our experience comfortable. And it was Rod, Who made dealing with a dealership...Exciting! Paul the GM is so very nice and made the deal go smoothly. His demeanor is far from a high pressure typical GM. He told us exactly what we needed to get the deal done. After the deal was complete, We went into the finance office with Robert. This man really knows his stuff! He made the experience of signing paperwork fun! We walked out with a brand new (upgraded) Outlander Sport...We are beyond happy with WestGate Mitsubishi!

I had a great experience selling them my car. Donna contacted me via my Craigslist ad and made an offer. She was wonderful and easy to work with. I definitely recommend working with Westgate Mitsubishi if youre selling your car.

Great customer service! I would like thank to Trey, Alexis, and Joey for all their help! Treys personality made feel comfortable enough to ask additional questions about my vehicle other than the reason I was there. Thank the three of you again!

I REALLY ENJOYED THE OUTSTANDING JOB MR. ROD HELPING ME PURCHASING MY MITSUBISHI OUTLANDER. HE WAS VERY HELPFUL, KNOWLEDGEABLE AND PROFESSIONAL. I WOULD TRULY RECOMMEND HIS SERVICE TO OTHER CUSTOMERS. THANK YOU VERY MUCH SIR.

Jack was absolutely amazing and made this whole experience a breeze! The office kept my little guy occupied with pop corn while we closed on the new car! They even ordered us new windshield whippers for the car because they was a little worn & filled our tank up & re detailed the car as we was leaving! It was an awesome experience and when I buy our new family vehicle next year that’s the first place I’ll go & I hope to get Jack again! Love his spirit, he was truly a genuine guy!

Every time that I go into WestGate Mitsubishi theres someone in the service department that always come out to greets me which is AWESOME! I had a problem with my tire it was taken care off in November 2019. Recently, my car didnt start called Mitsubishi WestGate spoke with young lady in services who helps every time. She scheduled me in to test my battery. Technician tested battery which and it was not 40 minutes I was done and out.Thank you,WestGate Mitsubishi

Awful experience! I saw a vehicle online I was interested in. Test drove it and ready to buy. The truck had been sitting on the lot for 6 months. It also only had one key fob and it was chipped. I made an offer and asked for 2 functioning key fobs. No deal! Their counter offer...I could pay full price for the truck and get a $400 key fob or buy the truck less than $400 asking price and purchase my own key fob replacement. No thanks! I was dealing with the “General Manager” Sam. I ended up purchasing a vehicle through a different dealer. Curious as to who would buy this truck, I kept an eye on it. About a week after I made my offer, which was declined, the truck was reduced to an amount LESS than my offer!