The manager, Matt at Carpet Plus was wonderful in handling the flooring construction in a professional and timely manner. I was very pleased and satisfied with his customer service. The floor turns out to be incredibly beautiful. I strongly recommend Carpet Plus! Thank you so much, Matt!

Terrific experience. I made a long distance move and with Terrys help I was able to select and have installed new flooring in a very tight schedule. The floor is beautiful and Terry and his crew were great to work with. Thank you!!!

Glad I gave my business to these guys. Owner is a cool guy, and their prices are good. I am done with S&G, their prices are too high and shady business practices. Thanks Carpets plus.

Excellent customer service from start to finish! Great leadership Terry!

Worlds best jingle in the 80s as I still have your phone number memorized from the commercials

Too-notch customer service, plenty of options in our desired carpet type, no-hassle measurements and straightforward cost estimates & scheduling. Thanks a lot for making recarpeting so easy.

My wife and I went here because we were recommended from family and friends. They didnt try to pressure us to buy something that we didnt want. They let us take home samples so that we could try the flooring out in all the rooms that we wanted to change out the flooring. They gave great recommendations for different types of flooring. They up and honest about pricing before we made our decision. Everything was decently priced. When it came time for the flooring to actually be put in, they gave us a decent window of time. They were able to get us started in a short time. The person that came out did a great job. He was professional and courteous. He was able to finish 4 rooms and a hallway in 2 and a half days. We will definitely go back to them if we decide to change out more flooring.

They walked us through all of the steps. We knew exactly what we were going to get and how much we were going to pay form the beginning. The prices were comparable to all the other flooring places in the area.There were no surprises. We got to take samples home to see which floor actually worked with our house. When they came to install the flooring, they were experienced and friendly. They did everything in the timely manner that they said that they would. They left the house as clean as possible. They made to cover anything that could possibly get dirt or sawdust on.I would definitely go back there if we decided to put more flooring in the house. Great job and thanks for everything.

Super awesome staff and efficient. Big shout-out to Matt. The wife and I came by and Matt answered all of our questions. Things get scary when you dont know an answer but Matt was level-headed and put our concerns to rest. We ended up getting PureSPC Max vinyl and it looks b-e-a-u-tiful after the install. Oh, and thank you to Melissa for handling some of the paperwork.Keep up the great work guys!

Great customer service and good prices. Love the carpet. Owner came back to store on a friday evening to cut a piece for me. Could not say enough good things about this store.

Friendly with great customer service! Best prices in town too.

I dont usually do reviews but Terry was so helpful and great to work with, that I had to tell the world! There was no pressure to buy and no smoke and mirrors like we were feeling at some of the other stores. We did quite a bit of price shopping when we started out and hands down they had the best deal. We ended up ordering something new but what is great about this place is they have great options, stocked and ready for immediate installation. The installation crew was professional and did a great job! I highly recommend Carpets Plus!

Disclaimer: UNDER NEW MANAGEMENTMy boyfriend and I went to Carpets Plus to replace the carpet in our home for laminate flooring. We met Gary, the previous owner, who was very accommodating and came to our house on 3 different occasions to give us a quote. We went ahead and signed the contract. We had our floors installed over a 3 day period by a crew of 3 men. We opted to pay for them to move large furniture, we were responsible for moving all small items out of the way. We didnt leave a lot of furniture for them to move, but they managed to damage almost everything they did move.There was a 1ft. tear on our master bedroom sheet. We had to go buy new sheets to sleep on! Several 6 inch gashes into our wood shelf, the shelf is now damaged and we had to get rid of it. Multiple dings on the walls which we just had painted. Our painter had to go back and do touch-ups for us and painted over the spots. I could go on, but I think I made my point.We had tried contacting Gary via text and calling him leaving him multiple voicemails to get back to us regarding payment but didnt get any response.The new owner, Terry, calls my boyfriend claiming we made no attempt to contact him and essentially accusing us of trying to get out of paying. He became very hostile on the phone when it was explained to him that we have been trying to get in contact with Gary, the only person weve had to deal with this entire time. How were we to know that they changed management?We had taken pictures of all the damages, and just asked that we were not charged the furniture fee which was approximately $400 given the damages and expenses. We were spending over $6k for the flooring so we did not think it was too much to ask for.In store, the pictures were shown to Terry, and he claims they are just pictures they dont prove anything, accusing we made them up, and became very hostile again towards my boyfriend, yelling at him in the store with other customers around.Very unprofessional and poor customer service, by far the worst weve ever dealt with.

Great price & wonderful installation crew

Terry made our experience at carpets plus a great one. The staff is very professional and a huge amount of inventory. Will recommend to family and friends.

Great prices and friendly service and A1 quality on the installation

Great service and friendly staff

Terry is great guy and very. Helpful

Large selection, great customer service. 👌🏼👌🏼

Huge inventory staff is great to work with

Very pleasant.

Perfect service