Our Jacuzzi Spa got carefully delivered and timely installed today. Chris recommended our spa and few days later it was our backyard. Everything runs like new and budget friendly. Chris & his team were amazing. Very friendly, certainly knowledgeable and prompt response. Highly recommended spa for health & therapeutic benefits. Give Chris of NorCal Spa a call, you wouldn’t regret it.
Awesome company with great spas at really affordable prices. Chris is very helpful, knowledgeable and an incredibly nice guy. Fast responses, quick delivery and he got my hot tub set up exactly where I wanted it. He even walked me through all the setup and was available for all my follow up questions. Already recommended them to several friends.
What an amazing experience! To think I almost spent 3x as much money on a new spa, when I got a refurbished one for 1/3 of the price! It came with a new motherboard, new pillows, stairs, cover and butler to lift. Plus Chris replaced a cracked side panel and all new components inside that had aged. The tub was polished and a video sent from both the showroom and how to operate it once I got it. He again followed up with all my questions regardingchemicals, which he also gave me, Delivered timely and sent directions for my electrian. In taking my first tub this week, I am overjoyed at how well it worked. My body thanks you! I would happily recommend to anyone who wants to invest in their well being. Thanks a million!Julie
Purchased a Jacuzzi tub from Chris last winter, great tub and a great price. Everyone is very professional and communication is great, best to text Chris. We had a small issue with the tub recently and Chris was quick to reply and get us the part needed, within a few days the tub was running great! Thanks NorCal Spas!!
Chris was fantastic. We have had questions and issues and he has been prompt with his response and help. I would recommend anyone interested in buying a spa. You’ll spend less and have the BEST Company backing them.
Short answer- Chris is a great guy who sells high quality hot tubs at a fair price. He delivers it where you want it, walks you through the ins and outs of the tub and always replies to texts. Hot tubs are on back order 16-45 weeks out almost everywhere for the foreseeable future. Don’t waste your time looking anywhere else, Chris is your guy.Longer answer- My wife and I bought our first house earlier this year and I was exited to buy a hot tub for us and our two kids right away. I started researching tubs online and found that they were all 16-45 weeks out. So I visited a couple local dealers and found out the same thing. 16-45 weeks out and they cost $15K-30K+. So I visited a few local refurbished dealers. They each had a few tubs from $5K-15K that were 10-20+ years old pieces of junk that they did an ok job refurbishing. Then I stumbled across NorCal Spas. They had tubs that were only a few years old that had been perfectly maintained and refurbished. I reached out to them and Chris replied right away. He was super helpful and easy to talk to and delivered it to the spot I wanted in my yard within a week. He walked me through the tub and the chemical process and has been easy to get ahold of for a couple q’s since then. I recommended him to a friend of mine a couple weeks ago and he did an awesome job for him as well so I decided to come on here and write my first review ever to help him out because he deserves it and so do you. Don’t bother looking anywhere else, Chris is your guy.
Awesome customer service and tips. Very knowledgeable, helpful and experienced on hot tub. Highly recommended!!!
We needed to remove our spa to make room for our in ground pool. I texted Chris and even though he was on vacation he responded. He was on time, professional and gave me a fair price for our spa. I would highly recommend Chris and NorCal Spas.
Chris and NorCal Spas is amazing! We were looking for our first spa, with specific footprint. Chris offered a budget friendly tub, looks and works like new. Great communication, friendly and very helpful. Highly recommend!
LOVE our spa! It is in excellent conditioned and clean. Chris and his team are SO nice, did an awesome job delivering and setting up and helping us learn how to care for and use the spa, I highly recommend this business!!
Just want to say... Chris and Nor Cal Spas is the place to purchase your hot tub! We were able to pick one of the refurbished tubs in his shop and have it delivered within 4 days! (New tubs were 5-6 months out at retail stores). We did have an issue however, Chris was very quick to respond and the tub has been working great! Very professional and service is top notch!!UPDATE: So had a small issue, contacted Chris and had the problem resolved within a few days, again great service and communication! Still a 5 STAR rating!Thanks Chris,
After moving into our new home, our spa stopped working almost right away. Wanting a budget friendly option without skimping on quality, we stumbled upon NorCal Spas. We had a very specific footprint we needed to fill and Chris and his team were nothing but helpful. Chris was easy to work with, quick to respond to questions and provided a high quality option at a fraction of the price of a brand new unit. We would highly recommend using NorCal spas if you are looking to purchase your very first spa or replace an old one you have sitting around!
Chris and NorCal spas were truly amazing. They delivered a beautiful spa, walked me through every step of use and were incredibly quick to respond to all of my “new spa owner” questions. I couldn’t be happier with both the product they delivered and the service!!
My wife and I were looking to buy a hot tub. NorCal spas was recommended to me by a family member. After meeting with Chris and purchasing our new Hot tub, we know we went to the right place!! Chris is a straight forward, honest, and fair businessman. If youre looking for the right place to get a great deal on a hot tub, I highly recommend talking to Chris at NorCal spas.Thank you again for always getting back to me right away and the above and beyond service youve provided!
I wanted to leave a review which I never do unless I am extremely satisfied or the opposite of satisfied . I wanted to thank Chris for the outstanding deal on an amazing jacuzzi brand spa . The whole process was quick and easy . His workers that brought the spa KRIS and the other guy were polite, friendly and hard working . They loaded up my old spa and hauled it away too. I feel I got the top of the line spa ( on it’s amazing like a deep tissue massage ) for a great deal . It’s refirbished but you’d never know . I’ve already been recommending them to all my friends . Save yourself 50 percent and buy refurbished. I got a 30 day warranty and lifetime at cost parts from Chris . Thanks guys !! One Satisfied customer
100000 ☆z Great Work 👍:) KILLER SPAZ
I never leave reviews because I am too busy, but I am making the time to leave a review for NorCal Spas because I am so impressed by Chris consultative approach, knowledge and overall customer service.I had A LOT of questions and almost bought a new spa (I had to buy a plug and play and was concerned that it would not get hot enough, didnt understand the electrical source was correct....etc. etc). Chris was so patient and knowledgeable and answered all of questions so that I felt comfortable and educated about my purchase. On delivery day Chris and his team brought the spa through our very narrow gate and installed it at my house on time, with no difficulty and before I knew it was enjoying my amazing spa.I am so glad that I went this direction - so much better to have a high quality rebuilt hot springs spa than a cheaper new spa. The spa is hot, the jets work great and I would recommend NorCal Spas 100% for their high quality work and products, service and why not support a local honest business that is working so hard? My friends who have gone with different approaches are all jealous of my spa - it was a GREAT decision. Five stars for sure!
LETS BE CLEAR, There are a million Hot Tub Spa stores out there, The reason I bought here is because of the service! The guys here are absolutely amazing! Hands down! And I had a small issue with my tub(That my kids caused, not Norcals fault) and they walked me through and helped me the whole way even after purchase.... HIGHLY RECOMMEND! HANDS DOWN...
Really enjoyed dealing with Chris from Norcal Spas. He got us a great spa at an fantastic price. The delivery was exactly on time and he even took our old spa away for us. We love our new refurbished Hot Springs Sovereign. He even followed up immediately when I had questions. His team were considerate and efficient. We are very pleased with our spa.
Chris sold us a spa a on 6-15-20.The experience was great as he has kept his word on delivery and set up. He and his staff showed up after we purchased the spa and put it exactly where we wanted it. It was a no hassle sale and we are super pleased with our purchase. We did visit a few other spa dealers prior to finding Norcal Spas but Chris was honest with us and we could tell. Chris ordered some new pillows for the spa but the virus has them on back order. Chris has promised to send them as soon as he receives them. We are super grateful we did our business with Norcal & will be doing more in the future. We highly recommend them if you are in the market for a spa. Robert & Ruth Lane
Amazing experience! Chris was super easy to work with and personable. I found a gorgeous hot tub that was extremely affordable compared to other places. I’d highly recommend!
Highly recommended.The owner Chris was very helpful and informative. Great spa. Great deal!! Very happy customer. Also delivered our spa within days!!! Thank you again. Sounds silly but my dream came true with this hot lil tub of heaven.
Chris and his crew went above and beyond to work with us! He even came out to Reno for free to help us fix an issue we were having. Turns out it wasn’t even an issue with the spa, but the way our electrician wired things at our home. He fixed the wiring for free and got everything running perfectly in minutes! You won’t find anyone else willing to do that free of charge. Excellent customer service, beautiful spa, and good prices. Choose NorCal!
Just a phone call.....no problem....
Highly recommend NorCal. Courteous & professional crew. Great job!
Chris and his team are top notch! His customer service and knowledge exceeded our expectations and he saved us thousands of dollars! Do not hesitate to shop with these guys!
So I found Norcal spas on Craig’s list and at first I was skeptical. They are the real deal. Chris and his guys were AWESOME! I live in Reno and they brought this spa from Sacramento and did delivery and set up included in the price. Try find that in Reno. Kris was super responsive and basically any issue I had he took care of. I highly recommend Norcalspas.
I found Chris on Craigslist and also fb market. I had the best experience dealing with Chris and him helping me find the perfect hot tub. I didn’t even have to travel the 1 1/2 hours to see his inventory because I told him what I wanted and he sent me 2 choices of exactly what I wanted with videos of him showing that it worked beautifully. They delivered it to my home and 5 months later I am still enjoying my hottub! It looks brand new and works perfectly. I am recommending him to everyone I know that wants a hottub. Why buy brand new, which my friend did and paid $11,000 for, basically, the same hot tub I got for more than half that price delivered! Very trustworthy and responsive to all my questions. No regrets!
Fantastic price on a spa. Regrettably, customer service after the purchase was an epic fail so be prepared to be on your own.
Great spa, great price, great customer service!
Great customer service. We really love our spa.
John was very helpful