Sometimes the best things are right in our own neighborhood. I found Sleepfirst to be one of those not well known gems. My wife and I searched for a mattress for weeks at quite a few retailers. They offer a range of quality mattresses from low budget to high and also have clearance items.Jyllian was very helpful giving us insight and helping find the mattress we liked. Her patience and helpful insight found the perfect set for us. Never trying to push something on us that we couldnt afford or didnt want but rather gave us plenty of space and time.Id like to thank her again fir her help.
Jyllian was very respectful and informative and personable to talk to! She gave us a better deal than up the street on our Kingstown Hybrid. Highly recommend!
I must say Jyll helped my son & I and made us feel totally comfortable trying out the mattresses in the store! She is totally relatable and I hope she feels just as amazing as she should!
Just purchased my first mattress ever here as an adult and Jyll from the Rancho Cordova store was amazing in helping me find one that was around my budget and was actually really nice! She went above and beyond in making sure I was getting it for as low as possible. She was super friendly and clearly wasnt just trying to sell something but to make a connection with the local community and if I ever need anything else bed-wise Im coming back here for it. My roommates also got a bed here and the service is amazing! Definitely recommend it to everyone looking for a mattress :)
Jewel at Rancho (jyu@Rancho) was outstanding! She was busy balancing three sets of customers at once, gave us basic info, took our questions, worked up an order while we ran other errands—,then came through with unexpected solutions! A family coming from overseeing in two weeks had no bed worries!
Jill was great! Kind and knowledgeable. Got a great bed too :)
Chuck was very kind and helpful. Go see chuck! He will point you in the right direction
I loved my experience here at this location. First off Kim H. is a total vibe! I highly recommend to go to her because she will get you right. I came in tonight and right off the bat her energy was so real and pleasant. She was so patient and knew how to accommodate exactly what I was looking for. I can tell she is a like a expert mattress queen. I’m so happy with my purchase today and I appreciate her so much for her services. Buy your mattress here! You guys will not be disappointed. :) Thank you Kim you are wonderful and always keep that beautiful soul of yours forever like that.
Jyll made our mattress buying experience a very positive experience!! She was knowlegeable and very professional!! 5 stars all the way!!
Great service! Jyll helped my mom and I find the perfect mattress for her. I had previously bought a Tempur-Pedic mattress from Sleep First a couple of years ago and went back to purchase another mattress for my mom. Jyll was helpful and answered all of our questions. We felt very satisfied with our purchase.
I had a fantastic experience at your Rancho Cordova store! I will recommend you to anyone that I hear of looking for a new bed. Sean was great and went way beyond what was expected of him, and because of him, Sleep First will always be the first place that I stop at next time Im in the market for a new bed! Actually when I got home maintenance was in my apartment doing some repairs and the repairman is shopping for a new mattress and base. He will be going by your Rancho Cordova store to talk to Sean when he gets off work. Its nice to know that there are still places you can go when making a major purchase and not feel like you have to double check every ( i ) to make sure its dotted and read every word of the fine print to make sure that your not being screwed over with hidden charges snuck in. So thank you to Sleep First and a very big THANK YOU to Sean for getting me a great deal on my new mattress! Im so very happy that I went there, and excited about my new bed.
Jlly was awesome game me a great down on my kingsdown
Had an amazing first time buying a mattress. Fernando was very educational and patient with us. We ended up buying a mattress that was completely different than the one we thought we would like. Fast delivery too! We have had the mattress for about a week and a half now and we love it! We will be coming back in the future. Thanks Fernando!
My friend and I received superb service from Kim Hamilton at the sleep first location in Rancho Cordova. She was so sweet, helpful, & knowledgeable. She immediately greeted us with a smile & her exceptional customer service had us leaving with one. Thank you Kim!
My fiancé and I came in looking for a mattress but not knowing exactly what we wanted or were looking for. Kim was patient with us while looking and was so knowledgeable when asking her a thousand questions. We are so happy and excited about our purchase and the customer service that we received. Highly recommend this place and working with Kim!
Very nice people. Kim (the manager)understood what we wanted in a bed and how much we wanted to spend. She gave us so many options on what would be good for us. In the future i would go back and tell others if they are needing a new mattress to go there. Very happy we decided to get a new king bed from them
Jyll at the Rancho Cordova store has great customer service! She listened to what I needed and gave me a great deal on my purchase.
Great place! They provide great customer service and are willing to not only educate you on every product but negotiate. They are competitive and it is very beneficial to consult them when buying your mattress.My Fiance and I were taking a trip after buying our mattress when we noticed this place, it had just opened up and once we came in we received unsurpassed customer service and great deals.They will follow up and assure every moment of the process is smooth for you. This is great and creates a worry free atmosphere when dealing with them.Best Choice in the Sacramento area !
Great experience at Sleep First in Rancho. I was in and out in about 20 min and the service was great. James was very helpful and answered all my questions. I was able to get the exact Nectar mattress I had seen online, give it a test lay, and get it for less than if I had bought online- with all the same guarantees. Very happy with this place.
My wife and I have been debating about upgrading to a king from a queen for quite awhile and now that she’s pregnant we felt like it was a must. X was there to take care of us, he greeted us right when we walked in. He was super knowledgeable and personable which made the decision process so much easier. We gave him a price range and we found the perfect bed and adjustable frame and felt no pressure from upselling or anything like that at all. Thank you X! Can’t wait for the bed to come in!
Sleep first was great! They were very helpful and when there was a snag in our order they handled it quickly and efficiently. The delivery guys were great too. Very polite, quick and friendly. 😊
Jyll was very knowledgable and this store has first class selection and service. very bright, highly recommended.
We had such a lovely experience purchasing our Tempur-Pedic from here. The staff was friendly and very helpful. The buying process was very easy as well.
Was very friendly and helpful. I am pleased with my purchase and will recommend Sleep First to my family and friends
Bought a box from Jill, who is very knowledgeable, and gave me a great deal. Looking forward to coming back and talking to her about an adjustable frame!
Sleep First Mattress in Rancho Cordova is a great place! Kim was amazing! She answered all of our questions and helped us find the perfect bed.
I always look at reviews before I go to a new place.I Googled this location.On April 21st I went in and found a very nice and friendly lady named Kim H.She was very.helpful.I was in there for about half an hour.I did get a new bed.Thank you Kim for your help I really do appreciate it.
Jyll at the Rancho Cordova location was wonderful. She was knowledgeable, honest, personable, and she made this a painless and all around pleasant experience. I went in expecting to make a purchase, and she never made me feel pressured and wasn’t pushy in any way. 10/10 would recommend this location and her services. Thanks for everything!
I started off spending time researching mattresses online, then I popped into Macys and JCP, then I randomly stopped by Sleep First in Rancho Cordova and immediately knew I was going to buy my mattress there. Selection was perfect, Kim, the sales girl, was very knowledgeable, and friendly, and made the entire experience pleasurable! The 1 year price guarantee, that matches, plus 20%, is unheard of these days!Add to that, the fact that you can exchange the mattress if you made the wrong choice is too good to pass! Bought the mattress and am a customer for life... if you buy your mattress anywhere else, you are just silly and dont know whats best!
Kim was very nice and treated us like family. She was honest about prices and helped with choosing a bed that would fit our needs.
Kim was very kind and helpful. She found us the right mattress for our needs and made us smile while doing so. Our experience was great and she made us feel very important by dropping everything she was doing to help us. We will definitely be coming back to to replace our other mattresses at home. The showroom was very clean and looked well maintained and even had a little basketball hoop for our two little ones to play while we shopped around. Mahalo Sleep First and Kim!
Jyll was great! She was very patient and knowledgeable helping find my brother the perfect mattress with his mobility issues. Highly recommend.
I came in with my wife, just browsing for an upgrade to our older mattress. This was the first mattress store we stopped at that afternoon.Kim approach us, as soon as we entered the store and kindly offered to help show us a variety of mattresses. We really only anticipated to be window shopping, but Kim was such a great sales person, not pushy at all and super transparent, we ended up spending $2,700 on a new mattress.
Excellent service, and wonderful help from all the staff. Prices were great too
Kim was very professional & and she helped us find the perfect mattress for our new place!
Not alot of pressure like other stores weve experienced and salesperson that helped us out alot! Liked this store. Good experience. Bought a Cal King
Great Costumer service. Quick Delivery.
Kim was very kind and helpful when purchasing my new bed! I was in there a while trying to find the perfect fit and she was patient and helpful the whole time!
Great experience lots of help i would highly recommend them
I love my mattresses they saved my sleep thank you
My sales representative was Kim. She was totally amazing: friendly and personable and very patient as it took me a long time to decide! She explained all the different types of mattresses, adjustable frames and financing options. In the end I felt very confident in my purchase because she had given me so much information that I could make a wise decision. I can’t wait to get my new bed!
We received outstanding and extremely patient service at the very end of the day. The store was closing and I was indecisive but Kim went above and beyond to make sure we were satisfied and that every detail was right. Thank you for a great set of mattresses for my home and have a wonderfully prosperous and restful new year!!!!
Well to keep it real the beds Are nice but some are too much for what they are asking for. But overall its good place to get your bed maybe 😎😃
My sales associate Kim was extremely helpful and very patient while giving us plenty of information to make our decision. Very happy with our chiice and excited to get our new mattress
Great experience! We had visited a couple of other stores and could not find a mattress suitable. Kim H. was friendly, no pressure, and showed us different mattresses in our price range. It was a fun experience, she worked with our budget, and we found the perfect mattress. Thank you, Kim!
I enjoyed kims kind and professional persona . She was very helpful in choosing my bed and what would meet my need in choosing the right bed. Her patience and understanding of her clients is very appreciative . It was easy to make a decision and have her orchestrate the purchase. The only thing that was disappointing was that I was quoted one price then changed my payment for my deposit. At fist I was approve for $750.00 then we had to resubmit the application due to a deposit needed to be added in . The finance gave me lesser amount to be finance of $500.00. It was very disappointing and still leave me with questions how could that happen approved then change to a lesser amount.
Our experience at Sleep First Mattress was so pleasant. We found what we wanted right away and because of the sales person named Patrick who above and beyond to help make sure we got the product that we wanted to get in the timeframe we needed and because of him I would recommend Sleep First mattress in Rancho Cordova and Roseville
I just spent the last month looking for a new mattress and was getting sick and tired of all the high prices and sales pitches from the different vendors. I finally walked into Sleep First and I was immediately impressed by the quality of beds but most importantly there is a young man that works there named James who spent over 2 hours helping me find the right bed. He never rushed me and wasnt trying too push the highest price bed on me from the start. He also explained the ins and outs of the industry. If your in Sacramento region looking for bed go to sleep first in Rancho and talk to James. Super cool guy and amazing selection of beds.
1st time customer/review 19/11 specifically for Black Friday sale printed ad received US Mail earlier in week--looking for $250 mattress that was included at top of ad in section that touted free box spring, free delivery, and no sales tax.Another group walked into store same time for same reason. While the store was well lit, clean, presentable and the representative nice, both groups were sorely disappointed walking out when salesman insisted the free box/del/tax did not apply to that mattress even though both groups produced a different printed version of the same proclaimed sale.
Was in need of a bed and somehow stumbled in here and definitely glad I did. They have a great selection of beds to choose from and the staff is extremely helpful. They care about finding you the right bed and I really appreciated that. Even slept on the bed I purchased for 10 minutes while I was there! Thanks Xavier!
Just bought a bed here. My husband and I had a great experience. Tara was our saleswomen and she was awesome.
I wasn’t expecting to make a purchase the day I entered this business; but KIM was so warming, welcoming and informative I felt like this was the only place I would get an honest review of a great mattress. She’s a true gem! Go by and check her out
Great bed selection, prices and customer service!!.. First time in bought my bed, couldnt resist, knew I was in good hands.
They have great selection of brands with best deals available in the town. Just purchased my new King set, really excited. If you want a great deal go see Kawal he is your guy.
Went to Sleep First to check out what they have to offer. James was patient and worked with me to find the right bed that would suite my need and comfort. He went out of his way to make sure I was happy with my choice and even at the end when changed my mind after the paperwork was done, it didn’t phase him. He went back and redid the paperwork again without any hesitation and worked with me and the contractors to fit my schedule for the delivery. Thanks, James!
Dont normally write reviews but I was inspired simply from the customer service I received from Xavier. Not only was he knowledgeable, he was extremely patient. His customer service really is unmatched and if your looking for a bed then go look for Xavier!
James was very knowledgeable about all the different types of mattress styles they have to offer. Wonderful sale, wonderful merchandise and outstanding knowledgable salesperson. We found the best fit mattress for our sleep needs. Great experience!
I came in for the nectar mattress after leaving mattress firm. I looked at the purple and this mattress felt so much better. Robert is knowledgeable in what I needed and helped me with getting my mattress today!
Kawal helped us find our perfect mattress and was very knowledgeable and patient with us while we decided what we wanted. He was very helpful and explained all mattress features thoroughly and efficiently. Found the perfect mattress within our budget!
Great deal on a matress
It was an enjoyable visit. The salesperson was both professional and friendly. I purchased a bed and base from her.
Three Sales person was very helpful and nice. It was easy to choose a mattress.
Kim was very helpful and and her customer service was exceptional!
Alex helped us find a bed. He walked us through the process of deciding what bed was best for us for our desired softness and finances. This was definitely a pleasant experience
Kim was very helpful.
Best Matress place in Sacramento! Robert was the best salesman, very good at his job but my husbands easy.
The service was wonderful. Alex helped us choose the correct firmness for my hisband and I and gave us a great deal on it! Our mattress was delivered on time and wothout any problems. They even put down a carpet outside the door and offered to wear covers on their shoes. Thank you so much for the great customer service.
I had the luck of being helped by a top salesman. I walked in there with a budget and walked out barely paying anything over it (and thats only because I wanted the mattress with a little extra memory foam). He really let me pick his brain about all my mattress questions from the ones in the store to ones I looked at online. Had Jarett not been the one there to help I dont think I would have walked out the store with a purchase or the bargain I got. The delivery men were great and my mattress arrived in perfect condition. Plus my mattress, glideaway with temptec, is so damn comfortable. I sleep through the night again.
I brought a mattress here today and Josh was great. He was very informative. If youre planning on buy a mattress you should check this place out.
Alex helped me choose a mattress during their grand opening.Amazing customer service, very knowledgeable, and great deals. I would recommend to anyone!
James was very helpful. He helped me find the perfect mattress. I’m happy with my purchase.
Kawal was very welcoming and friendly from the moment we stepped inside the store. He knows a lot about their products and he is not just trying to sell you the most expensive item in their store, but help us decide which mattress is the best fit for us.
Toni was great! I walked in thinking Id just look around. Toni heard me out and worked with me to get me into a mattress that met my needs.
Well I was heading to becks for a mattress and decided to checkout this store because it’s close to my house, I’m glad I did great customer service great prices very clean store! Excellent
James at the Rancho Cordova store was so helpful and knowledgeable it was the easiest process for a purchase I have hadI have been shopping for a mattress for 4 months and have not made a decision because of lack of help or serviceIf u need a mattress go to sleep first Rancho Cordova. They are awesomeLiz H
I needed a mattress asap and Robert made it happen with a great deal and i am looking forward to a great noghts sleep. I highly recommend this place.
Awesome store with great deals! Super friendly and helpful staff, I was helped by both Robert and Kawal and they were great. Just purchased a Tempur-Pedic and I am so excited!
Robert is very well informed and did an excellent job helping me pick out the best mattress for my guest room.
Kawal and Robert made everything quick and easy when purchasing my new mattress! I got a great deal working with them!
I bought a mattress on February 17th. The process of buying the mattress, box spring, and frame was fairly easy and smooth - hence the five star review I left a few weeks ago (I also got a free pillow thrown in for writing the review when I bought everything).What hasnt been easy, is the delivery. I was told I was to be given free delivery on the 28th of February. I received a call on the 21st of February stating that my mattress was ready for pickup. I called back and told them that I had been told I was given free delivery. The person I spoke to apologized and said that he would figure it out. Within the next two days, he reached out to me and said that he had spoken to the warehouse and put it on the list for delivery.I gave them my hours of availability for delivery, and all seemed well. The day before I was supposed to have it delivered, I was told that I needed to be at work half an hour earlier than usual. I called and told the gentleman (James, I believe) who picked up the phone that I was calling to let them know of my slight change of schedule. He interrupted me, stating that they cant guarantee a specific time for delivery - his tone was curt and rude. I told him I understand that, but that I would be leaving a half an hour earlier than the time I stated and that no one would be home. He changed his tone, and said that he would figure it out and get back to me.A few days passed, with no response back from Sleep First. I called and asked about the delivery situation again. A man answered who was very polite and apologetic about the situation (I cant remember his name unfortunately) and said that he would reach out to the warehouse and I should hear back within a day.A day passed.. and I heard nothing. I called again, and the same polite gentleman answered. He apologized profusely, and asked me to confirm my hours of availability for delivery. I did, and he said that he would figure something out.A few days passed.. and I heard nothing. Yesterday, I got a phone call stating that my delivery time was between 3:30 and 6:00. I told the man on the phone that I got off work at 6:00 and would not be home until roughly 6:15/6:20. He said okay, and that he would reach out to the warehouse to see if they could manage that.Today I received a call at 3:20 - I was at work and unable to answer. As it turns out, it was the delivery team trying to delivery my mattress (when I have specified, more than once, that I leave my home at 1:00 and am not home until after 6:00).I called Sleep First this evening to check on the delivery situation, and the man who answered said that the delivery team tried to deliver it to me today. I told him about my available time frame, and that I was at work (as I had stated multiple times that I would be). He is going to reach out to the warehouse and try to get it delivered to me within my time frame at some point next week.It is Thursday; on Saturday it will be three weeks since I bought the mattress. I was initially incredibly impressed with the store - the price, the in-store experience, and the man who sold it to me was great. I also got a free pillow for a good review, as it was their grand opening. But unfortunately my impression of Sleep First has tanked. It has been almost three weeks, and their communication with me and each other/the warehouse is little to none, and I am still waiting on a mattress that I paid for.Overall, I would skip the hassle and go elsewhere.
Alex helped us pick out the perfect mattress and the accessories we needed. Definitely happy is was our first stop in this process.
Mr. Kawal Pawar was very helpful and allowed the testing of the different Tempurpedic mattresses. Informative and no-pressure presentations. Would not hesitate to recommend this store and store rep.
Great! So good with the delivery. Very friendly staff. Enjoyed the whole process
Super helpful and knowledgeable staff. Took their time to answer all of our questions, listened to our needs, and no pressure sales.
We went to check out Sleep first the other day to get some price estimates on Adjustable beds. Store manager Kawal was very knowledgeable about all the questions we had, he took his time explaining to us all of the benefits of different kinds of mattress brands and Adjustable bases. They had some of the most popular recommended brands like Tempurpedic, Stearns&Foster, Sealy Posturepedic, Nectar etc. We felt very comfortable purchasing our new mattress set with One full year to try it! Can’t beat that, Highly recommended!
They did a great job explaining to me how each bed is different and that helped me select the right one.
James was knowledgeable and shared information without any hard sell tactics which my husband and I really appreciated.
Alex made the experience great. Didnt feel pressured and happy with my purchase
... James, is outstanding sale person ... my wife Sandy thinks he was awesome, he showed us how important mattresses are when selecting the right mattress for us ... thanks James ... keep up the great work ...Richard and Sandy Jones
We purchased 2 beds and both James and Alex were very helpful and professional.
James has excellent customer service skills and is very knowledgeable in the different types of mattresses that is specific to your needs.
Service was super quick and painless. James was a ton of help and got me hooked up with exactly what I needed.
JARETT WAS THE MAN AT THE RANCHO CORDOVA STORE!!!! He got me e veryting I needed and more when I needed a matress in pinch that day!!! GIVE THAT MAN A RAISE!!!
Had a great experience the store manager was really helpful
Awesome staff, great prices and clean store. Got a great deal on a mattress, couldn’t be happier with the experience.
James and Xavier gave us a great deal on a great bed for our son. Go check them out!
James was great spent the time we needed to decide on our mattress
Very intelligent on knowing what the mattress are and very nice i had a great experience
Helpful and affordable
James was very helpful and easy to work with