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Heritage Auto Sales & Service
401 Morgantown Rd, Reading, PA 19611, United States
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Heritage Auto Sales & Service
Comments
Ka
Review №1

Really like this place, but you need a lot of money down to get a decent used car. It offers other automotive services

Ma
Review №2

Honest business. Great service. Nice people. What more do you need?

Co
Review №3

We have been coming here for 7+ years, and I cannot recommend them enough!Another great experience this last visit.Thank you for being honest, affordable, convenient, keeping your customers informed, and willing to work with your customers.11 out of 10!

Se
Review №4

My go to place to get my vehicles fixed. Everytime I walk in this shop, Im greeted with happy faces.

Ru
Review №5

Just had these guys do custom pinstripes on my Ram truck ......... Great Job, thanks. Rudy, Reading Pa

wa
Review №6

These are people that only did I purchase a GREAT truck from they also work on all three of my vehicles. I trust them with everything vehicular. Wayne H.

Bo
Review №7

Second time purchasing a vehicle from them, I truly appreciate their service and assistance, very reliable company and employees.

Is
Review №8

None of the employees, including the woman running the front desk wear a mask. Multiple customers indoors without masks. They even have a sign on the door encouraging people to not wear a mask at the peak of COVID-19. If they truly valued their customers, they would wear masks and follow the mandates put out by the governor, and not make political statements.

Ni
Review №9

I‘ve had emergencies with my car and they have always gone above and beyond to help me get safely back on the road. It’s rare that you find such honest and friendly people under one roof. They treat you like family and the service is always professional quality.

Me
Review №10

Very kind and reasonable prices wont find no one else better and more welcoming. Highly recommended.

Ja
Review №11

Never been here, but felt the need to give it 5 stars to offset Karen who gave it only one for the owner not wearing a mask. On a side note, now that i know the owner is like that i plan to make reservations to go as soon as possible

St
Review №12

Very pleased with the service I will go back

Ja
Review №13

Great experience here with Daryl. Honest business. Good bodywork here as well !

An
Review №14

Awesome great service .

Wi
Review №15

Very professional, affordable and fast.

Is
Review №16

I have never had a more thorough inspection in my cars life. They went through all the details with me, Joy was wonderful! They even fixed a problem with my car that every other mechanic avoided. I feel very safe to drive my car for the next year!

Do
Review №17

Heritage Auto Sales is one of the best kept secrets in Reading. If youre looking for good old fashioned quality workmanship at an affordable price, you NEED to go here. The people who work here actually have a brain, experience, and common sense. And Joy, the young lady at the counter, is exactly that.

Er
Review №18

Outstanding service and second to none on quality of work. Heritage Auto Sales never fails to keep their consumers informed and educated on the work they are doing. I cannot stress enough how wonderful their communication is beginning to end. Their work speaks for itself.

Bi
Review №19

Always fair and call when they find problems before working on them so no surprises...😁

Mi
Review №20

Body shop worker gave me the run-around on when the body work on my car would be done. Failed to put my inspection sticker on my car after they inspected it. Was told I could finally pick it up, but a part they said they ordered didnt come in yet, and they would give me a call when it did. I paid the bill out of pocket in the mean time. Waited a week and no call. So I called them and found out they lied since the call never went in for the needed part for my car. Man told me that there would be a charge for the part after I already paid the bill. Took my estimate paper to the shop and showed him I had already paid for the part. He had me bring my car in the next day at 1:00 pm. I was told for the 3rd time that the needed part for my car was ordered. Showed up at 1 and the man said I was lucky, that the part came in 5 minutes ago. After all the Bull I had to put up with to get this body work finished, I have to say that I will never go back there again. Maybe if my insurance company was paying the bill and was involved with the work done on my car instead of me paying out of pocket, I would have been treated a lot better than I was.

Wa
Review №21

If your looking for a great used car or a great mechanic, Heritage is the place to go. Great people to deal with, honest, courteous, and professional.

Ro
Review №22

We have been using Heritage for about 18 years. Their service is amazing and we are more than thrilled with them. Last weekend our vehicle left us sit and Heritage came to our house, picked up our car and left a courtesy vehicle for us. They completed the work the next day and we were able to pick it up. We highly recommend their services! Thank you Heritage for many years of happy service and we look forward to many more!

Kr
Review №23

Extremely friendly staff! They know their customers and are always helpful whenever you call or visit.

jo
Review №24

I usually will not do a negative review, but this is awful. In July, I went here for an oil change, so of course they try to upsell me with everything and anything they can think of, which is fine. Business, BUT after I declined all but the oil change they claimed the oil pan bolt was stripped?? Confusing because my car never leaked oil, I park in the same place daily. OK whatever, I pay the extra $7 or whatever and now the same bolt they had to fix and replace is leaking oil all over my floor. Just awful to treat a customer this way.

Q
Review №25

Very friendly. Free towing for members. Fast reliable service. A bit pricey though

Te
Review №26

Always friendly and do a great job

Ke
Review №27

Been having my car faithfully serviced at Heritage Auto Sales for years and Im never disappointed in their service! They get the job done. 👏

Ma
Review №28

Amazing staff and service! HIGHLY recommend!

Ra
Review №29

Great customer service. They dont try to screw you on their prices on repair work.

Ge
Review №30

These guys have become my go to garage after another place jacked up my suzuki. Seriously they are amazing and even though i need a little more work on my car. Ill be going back. They listened to my issues and explained everything to me answering questions i had. Even kept in touch with me every few days to let me know what was up.Even if i leave reading, i will come back to have them check up on things.

Ja
Review №31

Friendly people, prompt service and quality work at fair prices

Ma
Review №32

Very helpful!

Mi
Review №33

So grateful for your extra mile support! Blessed with my interactions there.

Em
Review №34

I was overall disappointed with my experience here. I called the facility two days ago to inquire about the full synthetic oil change that Heritage offers on Groupon for 30 dollars. This seemed like a great deal for the price. The representative on the phone told me it would take only an hour, and I would just need to show them the Groupon upon arrival. I did just such, and then waited a whole two hours in their waiting room for my car to be finished. When I presented the Groupon, they claimed they were unaware that I planned to use a Groupon, or that I had requested synthetic oil. They did take the car back and claimed to have switched the oil out for the synthetic oil, but Im not sure that I trust that they did. I will not be returning to this facility in the future and would not reccomend it based on my experiences today.

La
Review №35

I bought a car here and never had any problems. Wonderful staff

Br
Review №36

Its a great place to work. I like the family atmosphere. They really care about their employees and customers.

Ke
Review №37

Honest friendly and fair. Ive been going here for about 10 years. Good people.

Ke
Review №38

Appreciate the staff here. The attention to detail and personal service was excellent.The service was what was expected.

Bi
Review №39

Honest trust worthy. full service garage. There family owned, an will make you feel like family to.

Pa
Review №40

Great service and attention to my questions!!! Truly appreciate everyones hard work! Thank you! Pauline Smither

St
Review №41

I always get very good service from Heritage.

an
Review №42

I am highly disappointed I was Given a certain price when I checked out with Ben he never told me that they were charging me additional $300. I will never use heritage automotive again I have had numerous issues with Ben he is a sneaky conniving person ialways trying to pad his co

Wa
Review №43

Service is always spot on! The staff is friendly and always plesent..

Ha
Review №44

Great service friendly knowledge

Wi
Review №45

They service my Mini

Da
Review №46

Awesome staff

Th
Review №47

Cool

Hi
Review №48

They sell good prices and help you even if you dont have credit they are tremendous people

Information
33 Photos
48 Comments
4.2 Rating
  • Address:401 Morgantown Rd, Reading, PA 19611, United States
  • Site:https://heritageautoservice.com/
  • Phone:+1 610-396-9262
Categories
  • Auto body shop
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car repair and maintenance
  • Mechanic
  • Oil change service
  • Used car dealer
  • Wheel alignment service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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