DIY repair from 2 tornados, about 5 hail storms (2 very bad ones), and a winter storm. I bought a $100 bag of goodies from this Home Depot. They are well stocked right now, but prices are high. Im not staying in Dallas, so I try to patch up damages from these storms my best. Home Depot is good! Selection of some items is very limited. Our 51 year old house in Dallas has scars from years of bad storms, surgery leaves scars, broken hearts leave scars. I was standing near the door during some bad storms, I could hear the wood in the attic creaking. I could hear sirens in the background. I could feel large hailstones pelting the roof. The sky turned from blue to ebony in only a few minutes. The storm passed and the outside looked like a bomb went off.

Love the Home Depot on Coit Rd, Plano! Usually fully stocked!Full Reno...soon on market!

Super service!9-21 update:We visited the Garden Shop today to buy plant pottery. I was repotting my indoor plants getting ready for the Fall.Home Depot had reasonable selection of pottery, considering the time of the year.

I had come to hate Home Depot years ago, switched my business to Lowes where it seemed the merchandise was of higher quality, and you could at least find somebody to help you when you had a question. Well, the tables have seemed to have turned. Over the past year, Ive found Home Depot employees to be unbelievably helpful, and in many cases downright kind. This has been my consistent experience all over the country. In the meantime, Lowes has seemed to have cut back on available employees considerably, and a lot of them dont seem to be happy if and when you can find one to talk to...

During these rolling blackouts and no firewood to be found - I knew Home Depot had all kinds of wood, so I checked them out: thankfully their stocked shelves and team came through with wood that we could burn safely in the fireplace to keep us warm. Really appreciate yall! 🙏🏼

Nice flowers for memorial day. friendly staff. Was hoping for more practical advice on a project vs what I got.

The employees were friendly and helpful and had what I needed, I was in and out in a flash.

The best customer service from Charles and Christine in the paint department. They both went above and beyond to assist me even providing information that I wasnt aware. I really appreciate them both especially Charles you are a rare gem in the service industry. Thank you so much!!

I met a gentleman who works there (and whose name I forgot to ask) who knew exactly where everything I was looking for could be found. Amazing guy! Hes a keeper!!!!

The nursery section here is a bit smaller than other locations. The store is well organized and staff was friendly. Its a typical Home Depot, nothing mind blowing but dependable.

This is an update. I want to apologize for my first review, actually Home Depot have nothing to do with the low quality of the product I bought, it was the brand that I first purchased in 2014 and was impressed back then so when I needed a new fan, I decided to go with the same brand. Unfortunately, the brand is a total trash now and waste of money which I confused with Home Depot service which deserves a 5 Stars as indicated.Just in case you wonder what brand, it Lasko!

Great company. Needed to return a gas powered hedge trimmer and they took it back with no issues. Trimmer was good product but it didnt meet my needs.

With regard to checkout lines and wait time, the Richardson Coit Rd location is consistently short on both counts

The best Home Depot in the entire DFW area. They offer the best customer experience. Everyone is very knowledgeable and friendly, and they always seem to have a little better selection than the other stores.

Can always find house repairing needs.

Customer service is one of the best in the industry. Employees are very helpful and friendly. Prices are so so though.

The very first time I came to the storeI was looking for an item that they have on their website and the website gave a location but the item was not in that location. Since the first time I had this issue Ive gone back a couple times and I usually look the item up on the website even if Ive already found it just to see if its in the right location and it isnt usually. This place is a warehouse, how the heck do they know what their inventory is if the stuff isnt in the correct location? This is an easily fixable problem, the people are still very nice, the location is great, and its clean, so Im still giving it three stars but Im baffled by how hard it is to find items.

Im sure its sufficient, just Ive been to better stores. But oddly organized.

I called and the automated answering service is beyond frustrating. After finally being able to get someone to answer the phone, I needed transferring to the garden center. No one answered then the phone just hung up. I called back and the ridiculous answering system sent me to truck rental when I said product availability. The young man that answered could not understand that I needed the garden center. I asked him for the garden center and asked him if they were busy, understaffed or both, and he said he didnt understand. Home Depot used to have excellent customer service. It is somewhere i avoid now and will not be there anytime soon, nor recommend it to anyone

Russell in the paint department was such a great help. Solved a real problem for me.

Staff is always helpful and greet you when you come in. You dont have to spend time trying to locate something they help you get what you need.

Pretty much our second home while moving and settling in to new home.

Home Depot always have the right product that I needed for my home. The best thing about this store is they have ♿ entrance and a huge wide parking for ♿. Loved shopping here every single time I went. And the staff are always nice and helpful.

Great place to get everything you need for a house. Good people.

Basically live here, my daughter says I cheat on my family with Home Depot since Im there so much, haha

I have been renting machines from Home Depot locations all over the DFW. I had the unpleasant experience of dealing with an employee that did not know their policies. I handed him my ID that was issued in Dallas Texas but is a Mexican passport. He looks at it, rolls his eyes then point at the sign and says “we don’t take this here read the sign” the sign says “we only take valid I.D’s” never did it say it had to be a U.S ID. I kept telling him that no other Home Depot location has given me this hard of a time to rent a machine and they have all taken my I.D. He proceeded by saying “well sorry I’m not taking it here”. I left and have never been back to another Home Depot store. I felt discriminated against and talked down on. Train your EMPLOYEES ON CUSTOMER SERVICE SKILLS AND MAKE SURE THEY KNOW THEIR POLICIES.

What more can I say its home depot. This is my store

Great service from the rental department!

This location has a good selection of tools.

Ordered a blind online, received the text at 6:35 pm and drove up there to find out curbside closed at 6. Called the store line and sweet Bertha went above and beyond and brought it out to me anyways. Thank you Bertha you made my evening ! You’re an asset to this store.

The first home improvement store to resemble a warehouse. This is a good business for pros and homeowners to find tools and items to repair/update your castle.to get your home in top condition.

Went at lunchtime. There were a lot of pros there. This store always seems to be stocked up.

The employee that helped me was well informed about the product I was looking for. He helped me find a few items, which greatly cut down on the time I needed to spend in the store.

Awful customer service over the phone. Every time I asked a question they hung up on me. Seems like they don’t want to help at all

I went to pick up an online order. It worked like a clock. Very helpful employees. I have been going to this HD for years and I have never been disappointed. Of

Too often it is nearly IMPOSSIBLE to find an employee to help you. For example, today I had to flag down 3 employees, the first two of which paged for someone else to help me but nobody came, the third said he couldn’t help me but then reluctantly did help. I needed more of an item from an upper shelf, so it wasn’t advice that I was looking for which would most certainly be more difficult to find.Come on, Home Depot, you can do better. Please.

Big store. Wide selection. Fair pricing. Plenty of helpful staff.

I bought a Whirlpool washer online. And if the say they will deliver from 8 to 12, expect they will be at your place at 8am. The unit is already unboxed and ready for them to install. It only took them around 20 mins from the time they rang my doorbell to running a test run on my washer.

Great found what I was looking for with the help of friendly knowledgeable customer service person

Bought a product online that was shipped to the store for store pickup. I needed the tool for a next day job. I got it home opened it and it was damaged. It still worked but was damaged to where it would effect the life of the product. Called the next day explained the situation to a “manager”. I believe it was a Chris. He told me they would order one and when it was in stock I could come get it in exchange for the damaged one. He said it would arrive the 19th. Never heard anything. Called on the 24th and no one had any idea what I was taking about. Got transferred and hung up on 3 times before finally getting through to a manager. He said I have to buy a new one and return the old one. I told him I didn’t have the money to pay for another one. He transferred me and I got hung up again.

The lady that made my key was super friendly and very helpful.

As the name suggest Home Depot have all the hardware and packing things for your home.They have a huge collection of all necessary items. The staffs are very helpful and they helped me to find my item without any trouble.

Although they had plenty of shelf space for it, they were entirely out of the inside cleaner I was looking for; the enzyme spray to dissolve dog poo has to be ordered online and sent to the store; they had no bottoms for the terra cotta pots I got; and the only tool chests they carry in the store are either made of plastic or giant. Looks like Home Depot is more interested in being an online store than my go-to store when I need something that day. Next time I need something quick, this wont be the store I go to.

A good experience of home depot. Nice surroundings and place to shop.

Ive been in this place twice and both times someone asked if he could help me in the lightbulb section. It couldve been the same guy, but he just was so pleasant pushing his cart and helping people. Yes he was an employee 😄. Oh and I like the music they play, bought more bulbs than needed.

Great selection, can’t beat the prices!

Find what you need when you need it. Just wish each store had the same floor layout...but thats just cause Im lazy and dont like to search lol.

Find people that know what a tools is

Kayla in the paint department has a bad attitude, you can tell she generally hates the public and has no business trying to mix paint for anyone .. wont be returning to this store again

My mom lost her card holder and the staff was very sweet and helpful. Personal thanks to Marlene but there were other associates who were very kind as well. Thanks !

Excellent customer service through order pick up. Jack helped me load, situate, and tie down a large order I picked up for delivery. Thank you for being so helpful and kind.

Friendly staff, very knowledgeable. I was getting some stuff for our new apartment and they had everything we needed.

It would seem that the cashiers at the lumber check out dont know what they are doing. I stood in one line for nearly 10 minutes before switching lanes, only to stand there for 5 more minutes. I finally just moved my cart to the side and left. Ill just skip this location from now on.

Love this place! Associates are very helpful!

This is a great store. However, someone made a big mistake ordering their sanitizing wipes. At first I was upset there werent any until an associate told me they had the wrong size buckets in the stand.

This is the only place that has respirators. Note the date is March 26th 2020. I just got mine. If youve been looking for a respirator, this is the only place that has it in stock. Ive been to Three location in Arlington, Mansfield and Euless. Those location are suppose to have it but they are just out of stock.

Jonathan in the Garden Center deserves a raise. I had interest in a quirky product and everyone else gave up on assisting me until Jonathan came along. He put in a lot of effort to get me the product I needed. All five of these stars go to Jonathan.

Got keys made, picked up some needed items. In and out, easy peasy

I will go ahead and give them 5 stars even though I didnt get what I wanted

Great customer service and ask the employee for a discount because the tag was in the wrong spot and received it.

Of youre like me dont go after payday youll have too many shiny new tools you use 1 time, but if you need it odds are they got it

Good store well stocked

Great local store. Everything is always stocked. Truck rental was also a breeze.

Staff is always friendly and helpful. Most of the time what I need is in stock.Not thrilled to see associates stocking on the sales floorwith their masks pulled down onto their chin. I get it (because I work retail) and it sucks to lift, sweat and move with a mask on, but given there is still a pandemic, keep it on while indoors (in public) please.

I bought weed and feed at Home Depot. After fertilizing my yard I noticed small print which said not to use on St Augustine grass. There was no signage in the store about the application of the fertilizer and nobody to provide assistance. This is the most popular grass in the area. Because of Home Depot, my lawn may now die!

Jeff in the Paint department was amazing! He was able to walk me through step by step for my big DIY project. He clearly explained the products and was so easy to talk to. Very knowledgeable!

Best 👍 ever seen plants. Roses are so beautiful ❤️❤️❤️.

Home Depot is falling back into their old routine if you need help forget it

I used the app to find what I needed and it allowed me to text the locations of each item which made the trip a breeze. The self-checkout was user friendly and I avoided the line. Social distancing and sanitizing were very obviously being upheld. Overall, a great experience

One of my favorite Home Depot’s to shop at.

Worst phone sale experience ever!!! Over a hour on the phone back and forth jumping through hoops for these people just to have my guy leave and go to another Home Depot and get the phone sale done in under 3 minutes with the same information ....absolutely ridiculous. Maybe they need better training??

Home Depot is the best. Awesome staff at this location 👍

Didnt have any of the organic pesticides on site that were listed as in stock. I ended up going somewhere else.

Good choice of electrical parts and fast checkout

In and out quick and easy. Went at right time.

Jonathan in the lumber dept. was the only one willing to communicate and help me get my lumber, this store needs better customer service training. Only reason I gave a 5 star was because Jonathan really helped me out.

This is my neighborhood location, the curbside pickup has been really great! The only reason I don’t give it a five star is, because when they answer the phone, they are consistently rude and perturbed to be answering the phone. Part of the curbside process is to call inside. Customers as myself are following the instructions. Perhaps selecting a friendly associate to answer the phones would be best. Once you get passed the phone call, the rest of the process is great. The associates who bring out your items have always been kind and professional.

Home depot continues to have the items Im looking for over all the other guys.

Good customer service i wanted a heater out of stock in all store home depot

Excelent prices

Solid location, friendly and helpful.

Had been looking for a shower seat for an in law and had no luck, but never would have though this location would come through with what we needed. Needless to say, I saved an hour trip to Lewisville when I found out home depot had what I needed

I love it,when I ask were. Is and, I am derected to the Right place merci..

Went to purchase fence stain without alot of knowledge of what I was doing. I received the best service from Russell in the paint dept. Helped me make the best decision for what we were doing and the best value for supplies. Highly recommend!

Always easy to find what youre looking for.

Great place to shop for your home.

Had to bring back blinds ordered due to broken piece, customer service was excellent!!!

They had no electricity when I went, the store was closed, it was a waste of my time

Great service, friendly environment.

A product I started using a years ago and needed to be replaced with on an end cap today so yay me. Commercial brand 6 in LED replacement with 5 setting. The best.

Need to improve inventory tracking,said had 11 breakers when i got to store had none,drove across town for nothing

Quick easy well stocked friendly staff

Helpful and nice employees, it has rental section and you can rent for 15-25 bucks for 4 hours. I got impact driver from there.

Curbside delivery. Great

Awesome service

Tool rental is so easy at this Home Depot location.

Great staff very helpful

Good service, good selection

The tool rental department was throughout and helped me through the penske truck process quickly. There was minor door dents on the truck prior to leaving the store. Took a quick walk through lumber and building materials looked great very clean while I was waiting for the truck to be brought around.

Hi, stop by and get the job done.