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Classic BMW Collision Center
408 Bishop Ave, Richardson, TX 75081, United States
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Classic BMW Collision Center
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Ga
Review №1

My experience at Classic BMWs collision center was amazing! Peter Madsen and Derek Dickerson were instrumental in ensuring my needs were met and questions answered. My car was involved in a minor incident where an 18-wheeler launched a tie-down strap onto my car, damaging my bumper and fender. I took my car in to Classic BMWs Collision Center for an estimate and dropped it off for repairs a day later. When I got my car back, my entire front bumper and driver side fender looked as if they were brand new!I would not take my car anywhere else for collision or body repairs!

Br
Review №2

Never bring your BMW anywhere else. My X4 M40i was involved in a little fender bender with a lesser car that was totaled. Derek Dickerson was professional, courteous and communicated frequently as to the costs and status of then repairs. Over $25K in front end repairs and the car is as good as new.

Pe
Review №3

Best collision repair service ever, no joke. Derek was thorough and contacted me regularly to keep me updated on my vehicle. repair was perfect. thank you very much!

Ch
Review №4

Larry Jackson and David Williams at Classic BMW collision are second to none when it comes to getting your BMW repaired after a wreck. I had my 2019 M4 for a whole 3 weeks when I was hit on the side. Knowing how high tech and complicated German engineering is, there was no other place that came to mind when it came time to decide on a repair facility. Classic BMWs attention to detail, friendliness and communication are what will keep me coming back!

Ba
Review №5

Classic BMW Collision is the Best! Derek Dickerson is the man, if you want your repairs done right! I would recommend Classic BMW Collision, and Derek Dickerson, to anybody who wants the repair done right!Communication was Excellent! I was kept up to date the entire time!

De
Review №6

David Williams at Classic BMW Collision Repair Center in Richardson is AMAZING! Great customer service is so hard to come by these day. My clear coat on my BMW was coming off on the bumpers. David had the bumpers painted and followed up with me daily on the progress of the car.I was thinking about trading the car in as it looked horrible. I will now when it’s time, buy another BMW because of David.Very professional and great follow up.I recommend David and his team if you need work done.

Ra
Review №7

I had a great experience and my car looked just like new again once Derek Dickerson and his team completed my car. Great job guys!

Be
Review №8

Pay attention to details, great work on my vehicle....Customer friendly and very professional in approach. I trust my repairs to Classic Collision Repair.

An
Review №9

Derek Dickerson is a good honest person that I can rely on for all my BMW body repairs. I appreciate your time and effort looking after me.

Ke
Review №10

Derek Dickerson and his team do amazing work at this place. I would recommend them to anyone.

Sa
Review №11

I brought my car here twice and Derek Dickerson was the one who took great care of me on both occasions. I will bring my car back here again if I ever need too.

Ja
Review №12

Following a front end collision on my birthday, I took my car straight to Classic BMW Collision Center in Richardson. My estimator, Alayna Laudermilk took the reins and handled everything to my complete satisfaction. The body work & finish was perfection itself. Restored it so well that I bet you cant pick it out!

Al
Review №13

Randy Smith knows how to take care of his clients! I came in a couple weeks back with some drivers side damage to my 3 Series and it came out looking BRAND NEW. I cannot say how pleased I was with the entire experience and support staff at Classic BMW Collision. Responsive, dealt with insurance and treated me in a professional manner. I feel like Family there. Hopefully I will not have to return anytime soon, but if I have to in the future, they are on the top of my list!

We
Review №14

I had my X3 repaired here after collision. My service manager, Bill Clarke, was very courteous and professional throughout the repairs. He worked with insurance on my behalf, communicated with me weekly on the progress, and acted as our advisor to guard us through the process. I would definitely recommend this place for BMW body work.

Al
Review №15

If you are in need of quality automotive collision repair then I highly recommend using Classic BMW Collision Center. When you go please ask for Larry Jackson.Larry provided timely and relevant communication to me through the entire process. Larry also worked with the Insurance representative to assure that the repairs needed were reviewed and approved by the insurance company so that the completed work was accurate and complete.Allison Curry

Co
Review №16

Have always brought all my BMWs to this collision center and on my most recent visit, it wasnt accident related. Randy Smith has been my contact person. Though I believe he didnt have to, he went out of his way to make me a satisfied on my most recent visit.Very much appreciate their level of customer service.

Ch
Review №17

Derek Dickerson was great at informing me every step of the way. I really do appreciate his help and information he provided me on getting my BMW repaired the proper and correct way.

Da
Review №18

This particular collision center is the best place to get your BMW issues fixed. The attender Larry Jackson did a great job

As
Review №19

Larry Jackson and the Collision Center are absolutely wonderful! They made my experience so easy and made sure I understood every step of the process. They were always friendly, prompt to respond and did an amazing job on my car. If I could give them 10 stars I would - highly recommend!!

Mi
Review №20

Amazing service at the collision center handled by Mr Larry Jackson when I brought my car in. Id recommend him for any kind of services.

Cy
Review №21

Derek Dickerson took great care of me here. He battled with the insurance company that tried to do it cheaply and cut corners. He made sure to make insurance fix it the correct way. I feel safe knowing that it was fixed the way BMW intended it to be.

Ja
Review №22

Best experience at a body shop ever thanks to Alayna. She explained the entire process and made it so easy to deal with the insurance.

Yo
Review №23

We had to have body work done after a vendor bender and Alayna was incredibly courteous and professional!

Al
Review №24

Larry Jackson helped me through the process of repairing my 2019 M3. He was helpful, professional and have a nice way of relating to customers. I recommend him for every repair at the BMW Collision Center

So
Review №25

On getting to the collision center in 2019 I was referred to Mr Larry Jackson, he really did a good job on my BMW X6 and his customer relation skills is top notch

Br
Review №26

I read other comments from others about good communication from Randy Smith. That was not my experience. Other than an initial call I never received any status update without calling myself. Even after talking to the collision center director that promised updates going forward every other day I still had to follow up myself to get any information. When I called for an update so I could inform my rental company of plans while randy was out for a week no one knew of the status and had to call me back after they researched. There was miscommunication about my rental car being extended and covered by my insurance which wasn’t at all the case. Took multiple calls to get that clarified. Empathy is very much lacking and it’s obviously just another job for them. No one offered any apology for lack of communication. All I heard is well it’s a big job. They didn’t get the issue was about lack of and poor communication. End result was good but very much offset by communication and caring about customers.

Li
Review №27

When I arrived, Randy Smith greeted me with a smile (he’s not bad on the eyes either) and said he would get everything thing taken care of and not to worry. When I came back to pick up my car, I was pleasantly surprised it was done on time and looked like new. Thank you Classic BMW and Randy Smith for a job well done!

Ca
Review №28

Derek was the individual who took great care of me and my BMW here. I would definitely recommend this place to anyone.

Te
Review №29

I had a good experience at the collision center when I booked my car in, Mr Larry Jackson made sure I got the best of their service. I recommend him for all kind of work at the collision center.

Re
Review №30

Ive been to the collision center twice since last year, Mr Larry Jackson was available to help the two times I was there and he made sure I got the best service

Ju
Review №31

Larry Jackson is the best advisor I have EVER had. This is the only time that I did not have to call and check on the status. Larry kept me informed every step of the way. I recommend Classic Collision center to all.

Jo
Review №32

I had my car in for two insurance claims at once. Larry Jackson was quick to communicate the status of my car and worked closely with the insurance companies to ensure I did not have any more out of pocket costs. Insurance wanted to use junkyard parts but Larry would not budge and only used new parts. Couldnt be happier with the results and my car looks great!

Ca
Review №33

This was the first accident that I had been in and the entire process was very confusing for me. Bill Clarke did an amazing job of explaining everything and walking me though it. I had so many questions and he was so incredibly patient and professional. He was able to get my car fixed and updated me every moment of the way. I’m now 6 months out from when they repaired my car, and my car still works and looks like new. I am so happy with the service I received and would definitely recommend the BMW Collision Center to anyone needing their vehicle repaired.

Lu
Review №34

Alyana was absolutely amazing helping us when had to have body work done!

Ni
Review №35

Classic BMW Collision Center did an amazing job on my wifes vehicle. Randy Smith definitely was up to the job of dealing with her constant nagging and nitpicking. He put her mind at ease and she was actually HAPPY with the job done. This is no easy feat! That man deserves a gold medal for his work. Thank you Classic BMW and Randy! Happy Wife Happy Life!

Mi
Review №36

I’ve had some of the best service I’ve ever had by Larry Jackson I’ve had many cars over there and every time I have something there that they always go above and beyond to make sure that I’m happy that everything is taken care of. Even one as far as to help me get it to the other division to get it detailed and cleaned up. I would recommend you guys to anybody.Michele Banks

St
Review №37

Very timely and they stay in touch. I bought my BMW in Germany and I feel like all the hospitality from there followed us here.

Br
Review №38

I was hit from behind back in early March while driving my 2018 X5. The impact was so severe it pushed me into the vehicle in front of me and caused over $15K in damages to my car. I wanted to ensure my car was fixed as good as new so decided to take it to Classic BMW collision center (the car was also purchased from Classic) and was assigned Derek Dickerson to assist me in my repair. From the initial estimate through repair completion, Derek was an absolute pleasure to work with. He is extremely professional and kept me informed through each step of the repair process. This was even in the midst of COVID 19 which brought the world to a halt while my car was being repaired. Thankfully, my car was still able to be repaired on time and back to like new condition. If your BMW is in need of repair, I highly recommend Classic BMW collision and Derek Dickerson for all of your repair needs.

Ne
Review №39

Car accidents are never a pleasant experience. And the aftermath of having to deal with Insurance companies and body shops are not something that one ever looks forward to. Rarely does a body shop get the body work done correctly and the paint job to match and blend in properly with the rest of the car. That is the part that you never have to worry about with Classic BMW. Unfortunately, our family has had their share of accidents but David Williams at Classic BMW Body Shop has always delivered my cars back to me in meticulous condition whenever they have had to work on it. He has a great staff that keeps you updated throughout the process, but more importantly has an experienced and unmatched crew in the body shop that knows how to get body work done right along with a fantastic paint job to match. I cannot say enough positive things about them. I am a very detailed person and if they are able to satisfy me, I promise, you will be more than happy with the level of service they provide you. I need to recognize Randy Smith, my service advisor as well. He was equally great to work with. Classic BMW is well represented by both of them.

Bo
Review №40

Larry Jackson was reassuring, delivered my car on time and exceeded my expectations. The front bumper repair and color match was perfect. I highly recommend the Richardson BMW collision repair center.

dw
Review №41

I recommend Mr Larry Jackson if you ever need any help with your car at the collision center. He is professional and have a good customer relation. He deserves all the accolades

Ph
Review №42

I recently had my 2018 BMW M3 repaired at Classic BMW Collision Center. I usually work with Joe Capo, but he connected me with Derek Dickerson to handle the repair process. Derek was very helpful and ensured that everything would be done with the best quality. I even requested a couple of aftermarket parts be installed on the car while it was in there and he was able to accommodate for that. The repair went great and the paint was as close to factory finish as it gets. I would highly recommend this shop to anyone looking to get their BMW repaired.Thanks Derek and Classic BMW Collision Center team!

Cy
Review №43

My car had got rear-ended and I am so glad I used Classic BMW Collision Center for the repairs. The insurance company of the other driver was very difficult to work with, but Larry Jackson took care of everything. He is calm, reassuring, and experienced, and kept me informed of the progress. The service exceeded my expectations and my car looks as good as new.

Je
Review №44

These guys did an awesome job with my repair. Got it back and it looked good as new! So grateful that they can get me just what I need and done quickly too. Highly recommend! 👍👍

Kr
Review №45

Bill has such great customer service. He made sure my insurance repairs were seamless, and educated me every step of the way. I felt super comfortable that my ca was in the right hands 🤗🤗

ke
Review №46

The Advisor Mr. Larry Jackson is a professional advisor and helped our car to get repaired like new and work well with insurance. He is awesome and very professional. The customer service at collision center was great.

Jo
Review №47

This particular collision center is the best place to get your BMW issues fixed. The attender was Larry Jackson and he did a great job.

He
Review №48

Randy Smith did a great job and would recommend him again and again. Randy Smith made sure I was informed about all the details of the job good and bad. He is outstanding in his job and very glad he was The Guy I went to.

Ra
Review №49

Kudos to Larry Jackson at the Classic BMW Collision Center, for he has been phenomenal! The customer care he has shown was exceptional and has exceeded my expectations! Unfortunately, Ive had my fair share of having my cars repaired there, and each time has been nothing short of a very pleasant and positive experience, thanks to him. I would not hesitate to recommend Classic BMW Collision Center to anyone and gladly give it two thumbs up. Needless to say, the five stars rating was well-deserved, and Larry Jackson has certainly made Classic BMW proud!

Ka
Review №50

While traveling from Houston to Tulsa, I collided with a curb during a rest stop. in my BMW Z4 just North of Dallas. My car was towed to Classic BMW Collision center.David and Jessica were wonderful. It was difficult to be 250 miles away from my car and Classic BMW Collision center made the experience very easy to endure. Communicating with them was easy and I found them very responsive and reassuring. The damage was extensive and repairs were performed with expertise. The car looks beautiful. More importantly, it performs like a BMW Z4 is suppose to perform.I highly recommend Classic BMW Collision Center. Thank you David and Jessica.

ty
Review №51

Very happy with my experience here. Derek did a great job.

Vi
Review №52

I want to share my awesome recent experience with the Classic BMW Collision Center. Larry Jackson from the Center exceeded my expectation with replacing the cracked windshield on my 2013 328i Cab. The whole process from start to finish went very smoothly with the service. Larry did a wonderful job in regularly communicating with me on the progress and made sure that the job was done right. Larry also provided great assistance with proper paperwork for my insurance claim. The price was also fair and reasonable for having your car repaired at a dealership with original parts. The Center also followed up with me a few days later to make sure I was fully satisfied. I am a very satisfied customer of Classic BMW Collision and would highly recommend this Center for all of your Collision Repair Work.

An
Review №53

Randy Smith deserves more than 5 stars, hes exceptional! Hes an honest guy and when you are in situation like I was -- honesty is exactly what I needed. He kept me informed the entire time my car was in the shop and my car came out looking brand new. Excellent Job, Classic BMW Collision Center!

Sa
Review №54

Unfortunately I have had to get my car twice to Classic BMW Collision Dept on two different incidents but fortunately I have had a great experience with getting the repairs done most professionally by Derek and his team. Even while I lived in Plano, Derek has been generous enough to have the car picked up from Plano location to Richardson and always kept me posted on the updates of the insurance process and repair status. Needless to say, their work is exceptional. Kudos to the team and great work !

Hi
Review №55

I received excellent customer service from Bill Clarke. He is very pleasant to work with and kept me updated every step of the way. Also, my car looks brand new again, they did a really good job! I definitely recommend this collision center and Bill!!

Bi
Review №56

Derek was great! He called and informed me throughout the entire process of my car being repaired through Allstate. Now Allstate I don’t recommend for anyone! But The BMW shop I do! It was great! Had my car ready quick as well. Looks phenomenal!

Lo
Review №57

Larry handled my service from start to finish, making the entire process worry free. Simple process all around, and they made it look good as new again. Would use them again if needed.

sa
Review №58

Randy Smith was great! I got rear ended and brought my car here for repairs. My car was deemed a total loss unfortunately but through the whole process Randy was very helpful. He kept me informed and let me know what my options were with my car. I would highly recommend Randy and his team.

Cy
Review №59

Recently had work done at Classics Collision Center and couldnt be more pleased. Larry Jackson was knowledgeable and delivered on what was promised and when promised. Found he and his team to be upfront and reliable. Would certainly recommend.

Se
Review №60

I’ve had a great experience here all three times (they need a frequent crasher card) and Brent is always able to help. He’s been great to work with and always makes things right and the cars come back looking spectacular. These guys take their time for sure to ensure it’s done properly and they always keep you posted on the status of your vehicle. A+ team here.

Ur
Review №61

I recently took my car to Classic BMW Collision Center and Brent Carruth and his employees did a fantastic job with the paint. Customer service was professional and perfect. Brent also kept me up to date throughout the process regarding status of the car and the timeline of events of how they were going to do the repairs. I recommend this shop to anyone who wants professional and courteous service. 5 stars all around and would definitely go back if I need additional repairs in the future.

co
Review №62

Randy Smith took great care of me! He kept me informed every step of the way and made me feel very comfortable with the whole process. Hopefully I don’t need this service again but if I do I know exactly who I want helping me!

Da
Review №63

I’m not one to normally write reviews but given credit to where credit is due. I had a great experience with Derek at my visit here. Not that I would ever want to get into another accident but if I do I am coming back here for sure.

Li
Review №64

I can’t even express how impressed I am with my car. Derek really did an amazing job and really treated my car as if it was his own. He kept me up to date ever step of the way and I am very happy with the service I received.

Vi
Review №65

Had a great experience taking my car to them. Jessica (Jess) Denny was a pleasure to work with and just made the process easy and seamless. Thanks Jess!

Qu
Review №66

Classic BMW collision center is top notch. Randy my service advisor was very helpful & knowledgeable. 5 stars definitely!!

Be
Review №67

I purchased my first BMW in 2017 and absolutely fell in love. So when I was T-boned and hit a gas station sign it completely smashed my car and I was devastated. My car was towed to Classic and when I arrived to find out what needed to done, Randy Smith was my advisor and knew how upset I was. Not only did he assure me that my car was going to be better than brand new he also comforted me. I never expected to have to visit the collision center but was pleasantly surprised at the professionalism and courtesy I was shown.If I ever need collision services again I will definitely go to Randy and will let everyone that owns a Beamer he’s the one to see.Thanks RandyBecki

Ju
Review №68

I am extremely satisfied and impressed with Larry Jackson at Classic BMW Collision Center. I am a repeat customer for many reasons. Most importantly is his professionalism and ability of getting the insurance process completed in a timely manner. Just as important is the quality and detailed workmanship of the techs. They are dedicated to making the repairs to an impeccable level and the end product is a flawless car. I take pride in driving a BMW and my experience at Classic is one of integrity and excellence. They have earned my trust and respect and as long as I have a need for collision repairs, I will unequivocally choose Classic. I rate them a 10 out of 10. Thank you Classic Collision!!

Da
Review №69

Classic BMW did a great job with my cars recent front bumper repair - looks like there was never any damage! And my service adviser Derek made the whole experience pretty painless, including sorting out all the billing with insurance and managing the car rental. Great service overall!

Ri
Review №70

I had high expectations and was not let down at this place. Derek Dickerson I really appreciate you and all your help.

St
Review №71

Randy Smith and Derek Dickerson were excellent when my car was damaged. They kept me well informed of the progress on my vehicle, and effectively communicated with my insurance company, minimizing the hassles for me. My car was returned in a timely manner, and the quality of the repair was second to none! Thanks guys!

Di
Review №72

We had to have repairs done to our BMW X-5. We could have not asked for a better experience. Excellent quality, BMW replacement parts and excellent service. Derek Dickerson was a professional delight to work with. He always responded immediately and handled everything with professional expertise. Highly recommend.

Ju
Review №73

I am in the final stages of some repair work to my car. Derek Dickerson at Classic BMW has been great to work with throughout the entire process. He has kept me well informed and really acted in the best interest of me the customer. I would recommend any of my friends and family to have future work done at this facility.

Ge
Review №74

Randy Smith and the folks at Classic BMW Collision provided me with excellent service. The car was returned to me on the day it was promised and the repairs made the vehicle look new. Can’t say enough good things about their work. And, everyone was super friendly and professional.

Ra
Review №75

Randy Smith and the collision center were very helpful and communicated to me every step of the way. They did a wonderful job with my car and had it back in no time. Highly recommend!!!

Ro
Review №76

Our X3 is leased so when we need work done we dont take a chance on a low-cost insurance provided contractor and risk a problem on the lease return. Once again Larry Jackson and the team at Classic came through with a beautiful repair on the front fender. It looks as good (or better!) than new.

Jo
Review №77

At first, I thought choosing Classic BMW Collision Center was a big mistake. My decision to go there was based on it being BMW and a manufacturer collision repair station. Leaving the collision center, there were obvious repair defects that were not caught by QA. The repair defects were so noticeable that they were written up as damage by the Classic BMW Service Center on its next maintenance visit. I was at a loss on what to do as far as the Warranty they offer on their repairs because I didnt want to go through the agonizing process of warranty work and hoping that they would follow through and produce a quality product. So I left a bad but honest review on Google. I never got so many calls from a bad review so I decided to answer. I was talked into coming back and having BMW fix the issues. Talk about an amazing experience! The Shop manager apologized and gave me his new X3M as a loaner (not sure that was a good thing because now my wife wants an M...but so do I, so maybe it was a good thing!), fixed all the original repair issues AND took care of two other damaged areas around the car. They polished the car up new and filled the fuel tank, all this in less than 48 hours!!! I would use this shop again in a heartbeat. Not only do they actually care about their customers, they do produce an exceptional repair service consistent with all my other BMW experiences.

B
Review №78

Derek kept me informed about the status of my repairs and was great to work with! Extremely happy with the repairs! Sadly this is my second car to be wrecked and I will never take them anywhere else!

Le
Review №79

I had awesome service working with Randy Smith. My car had a small window seal issue that made it noisy when driving at higher speeds. Randy was very flexible and got me in the day I called. With in 30 min the issue was fixed and Randy also helped me out by topping off my coolant. Over all I have worked with Randy before and he is very consistent, professional and the work done on my car under his oversight has been great! I would highly recommend working w/ Randy to anyone who calls into the collision center!

Sa
Review №80

I would like to thank Derek Dickerson and must say he did his best to fix my Car and I dont want to visit the Collision Center again :P In case, if you had to visit, I would suggest Derek is your guy, he delivered as promised and now my Car looks like a new 2020 Bimmer. Thanks again and wish you a Happy New Year and Decade 2020 :) Thanks again Derek.

r
Review №81

I was very impressed with the repair work on my 2007 BMW! They went above and beyond repairing the obvious damage and made sure the underlying structure was back to original condition! Bill Clark kept me informed on the status of my vehicle thru the entire process. Very professional!

Lo
Review №82

Just want to share how prompt an attentive to detail Larry Jackson in the Collision center have been in over seeing the repairs on my (baby) BMW 428I. He have kept me notified on every step and followed up on all of my extra requests. Thank you Larry keep up the good work.

Ch
Review №83

Larry Jackson provide excellent service and kept me informed regarding the status of my car while he had it. Including making sure the original windshield tinting from the 3rd party vendor was replaced and returning my car to the easiest place for me to pick it up. The work done exceeded my expectations.

Do
Review №84

Everything you expect and more from start to finish. I worked with Derek Dickerson and learned how important it is to have your car fixed to factory expectations.

C
Review №85

Follow-up (as of 01-23-2020) -- Larry was a huge help - once again - and steered me in the direction of an even better BMW (that just happened to be the same model as his - he even offered to let me take his for a spin!). My lease was up and he provided me the name of an excellent salesperson, Mauricio, at BMW of Plano who got me into my new ride! Thanks Larry - you went above and beyond! Let me know when you wanna race ;-)_____________________________I, unfortunately and recently, had to visit the Classic BMW Collision Center. Its no fun getting into an accident but the team and, most importantly, my advisor, Larry Jackson, took such good care of me, went above and beyond and got my car back to me as quickly and as perfectly as it was before the accident. Larry was patient with me, answered all my questions (big and small) and was very helpful in dealing with the insurance company to ensure there werent any surprises or hiccups. I highly recommend seeing Larry or anyone on the team at Classic BMW Collision Center.

Cy
Review №86

Larry Jackson diligently worked with the on-line insurance company for repair approval. All my repairs were beautifully done! I needed to go out of the country before the repairs were finalized and he was gracious enough to hold on to my vehicle until I returned. Thank you again!

Jo
Review №87

Randy Smith was the best service advisor I could ask for. After some not so fabulous person decided to run into my car and the headache this repair could have been, Randy took great care of me. I never had to worry about what was going on with my car because Randy always kept me up to date on what was going on. The process was smooth and my car came out looking just as good if not better than when it got hit in the first place. I dont know what I would have done without Classic BMW Collision Center and Randy! ;)

Da
Review №88

Bill Clarke was great. He gave detailed information, exact times and was very professional.

Ka
Review №89

Randy Smith is great! He communicated effectively, provided great customer service, and overall gained our trust with his knowledge and skills. Will definitely return!

to
Review №90

Excellent paint work, cant tell anything happened. A different issue arose after the first repair and my service tech immediately remedied the situation without hassle. Brent Carruth was excellent, honest, up front, and great communication. Hopefully I never need to work on my car again, but if I do I will go back. The work and staff are wonderful.TR

Jo
Review №91

Received excellent service from Randy on my new M3. Randy was very professional and kept me updated on the claim progress with my insurance company, which was half the battle, and then on getting my car repaired. I had a lot of damage but the car is running and looking like new and I feel confident in the quality of the repair. I dont really feel there is another option in Dallas other than Classic if you want your BMW repaired properly.

Ri
Review №92

Estimator Derek Dickerson was terrific to work with in fixing the rear-end damage. He and the entire body repair staff at Classic BMW are professional, helpful and strive to complete the repairs in a timely manner. They also keep you updated on the work status. The repair came out perfectly. Id give them more than 5 stars if it was available.

Ja
Review №93

I’m very glad I chose this place. Derek made things easy and stress free for me. I would come back if I sever need too.

Ro
Review №94

I would like to give a special thanks to Derek Dickerson and his team at Classic BMW Collision! Could not believe the results I saw once I received my car back. It looked better than it did before! Truly impressed

Sa
Review №95

I highly recommend Classic BMW Collision Center and having Derek Dickerson help with any of your collision needs! Derek was extremely helpful and provided excellent customer service! I will definitely utilize their services again in the future, and will be referring my friends/family members here to get help with any of their collision needs! Thank you Derek! 🙌🏻

An
Review №96

Classic BMW Collision was excellent. Larry was my advisor and he was prompt and efficient when it came to communication of where my car was in repair as well as speeding it up to accommodate my needs for pick up. Overall a 5 star performance. Highly recommend using them!

Re
Review №97

Great experience! Larry Jackson made what is normally a very difficult time much easier. The BMW Collision Center is top notch and takes the time to make sure all your questions and concerns are answered! Need your put back to new this is the place. Larry went above and beyond!

Za
Review №98

The repair of my 535i at Classic BMW Collision Center was a great experience. Larry Jackson was very helpful and courteous. Even when he left for a week of vacation, he assigned the car to his colleague - Joe Capo was also very helpful and they came thru with all that they had promised. I would recommend them for any collision repair needs!

El
Review №99

I have taken my car to Classic BMW Collision Center for a minor collision repair, Brent Carruth was my adviser. Theyve done a great job, in a timely manner. Brent has kept me informed at all times about the progress of the repairs. When I mentioned that I needed my car back as soon as possible, he did finish the job in a shorter time than initially given. He was there to hand over my car, and talk about the repairs. I was pleasantly surprised to get my car back washed and vacuumed. Thank you!

Ha
Review №100

Its never fun when you have to have work done at a collision center but the service (provided by Bill Clarke) and work done were great. Their warranty coverage also makes you feel comfortable when you do get the car back. I would like to thank Bill for keeping me informed of the progress and making the transaction as smooth as possible.

Information
13 Photos
100 Comments
4.8 Rating
  • Address:408 Bishop Ave, Richardson, TX 75081, United States
  • Site:http://classicbmw.com/
  • Phone:+1 214-778-2659
Categories
  • Auto body shop
  • Auto parts store
Working hours
  • Monday:7AM–7PM
  • Tuesday:7:30AM–12PM
  • Wednesday:Closed
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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