Paul & team have been servicing my familys cars for about 25 years now. Theyre not always the cheapest option, but theyre honest, capable, and will tell me when theres something I can fix myself or if I shouldnt fix it at all. We used to live 5 minutes away and now live 30, but still continue to make the trek over there to get things done. I recommend Christensen Tire for sure.
My GO-TO guys for my 2002 Red Firebird. I love that thing and trust only them to poke around at it. Plus, they are really nice and great conversationalists, and with them being efficient and me not realizing the time is passing quickly, I had a superb inspection done the other day in two shakes of a lambs tail! Thank yall for taking care of Red Thunder! :)
Christensen Tire is my Go To place for all car related stuff. Ive been a customer for close to 20 years now and have never felt like I was being taken advantage of nor pushed into doing more work than what I took my vehicle in for. The staff is consistent. Im pretty sure most of this team has been there since I started going. It is convenient, especially since you can make an appointment in advance. They will also take you home and pick you up if you would rather wait in the comfort of your home while they work on your vehicle. I love these guys! Keep up the good work.
I never write reviews, but this place almost seriously ripped me off. told me my wheel was bent and quoted me over $650 to replace it. not only did i find the proper wheel for less than $100 online, and no wheel for over $250 on the manufacturer’s site, but the firestone on campbell and jupiter said the wheel was actually improperly installed and this place caused some minor damage. firestone fixed it for freethis place did have good customer service but it sounds like they tend to rip customers off
We have always gone to them for repairs to buying tires n treated us great in their friendly smile as well as their prices. Thank you.
The techs and managers all have knowledge and experience with tires and automotive repairs. Have done great for me. Hope you can experience the same.
I definitely recommend Christesen tire &Automotive place they have definitely exceeded my expectations of how helpful they were with everything I needed and basically home they informed me of the issue
DO Not Go To This Place!!!Read all ratings!!!!Your getting ripped off!!Never! Never! I’d be nice to if I was getting rich off of each customer!Makes me sick!!!
Awesome experience! Anyone looking for real value, honesty, and reliable information should shop here.
Dan was helpful from the git-go.I took my pickup in late afternoon and it was ready next morning by 9:30am. I use my pickup for my business so no dead time.
Christensen employees are ASE certified mechanics, so I knew walking in to expect quality work. What surprised me was how friendly, professional, accomodating and thoughtful the guys were. I was in and out in a reasonable amount of time. They fixed an issue another shop had screwed up. The waiting area made my short wait quite pleasant. Manager Paul, Steven and the crew are top-notch mechanics. I will be back.Update: Back again today and these guys are even more amazing! Truly great shop!
These guys stripped the threading off of my oil pan by over-torquing the drain plug and tried to charge me $1200 for a new one. After discussing with the management, they refused to take fault, despite the fact they are the only shop to have touched my oil pan for the past 3 oil changes. I suggested a longer drain bolt to catch the remaining threads, and the guy at the shop tells me that they tried that, and it wont work.I finally get them to agree to retap the oil pan, only to get a call a couple of hours later saying they dont have the right tools to do it. What?!So they call and offered another solution - guess what it is? A LONGER DRAIN PLUG! My God! I feel like Im taking crazy pills. Go somewhere else, seriously.
Service with a smile. Always timely.
Went in for oil change service ans state inspection - treated courteously as usual! Know we will have a job well done,
First lets talk about the team at Christensen on Arapaho. Every time I walk into the store, they great me (and my family) by name. They really make you feel like they care about you and always seem to work with your best interest in mind.Ive been going to this location for over 10 years now and wouldnt consider going any place else. Dealers have offered me free oil changes, but Id rather support my local store knowing that they will treat me right every time and I wont be pressured to buy something I dont actually need.Ive had everything done at this location from fixing a flat tire to rebuilding a car engine. Ive never been disappointed in the quality of their work. Ive had friends drive 50 miles to have their car serviced at this shop because the dealer couldnt fix their problems and over charges for the work. Ive never heard a negative comment from all the people Ive sent their direction.If youre looking for a shop you can trust, I highly recommend checking them out.
Love this place and been taking our vehicles here for 6 years. I trust everything they recommend and they have previously helped me prioritize repairs for an old vehicle I wasn’t going to keep a long time. They helped me to understand what needed to be fixed in order to keep the car running in order to buy me sometime to find something better. Stand-up guys working here and awesome service! Really can’t say enough good things 👍🏼
The old guy in the front desk is very rude and asking irrelevant questions. very rude to the customer of color when I visited a week ago. He dont know how to talk and address the customers. I wonder how he is working over there with this attitude.
We use the Arapaho shop. Excellent service at the front desk and in the shop by these guys. We are pleased to have moved our scheduled maintenance for both vehicles (Tacoma truck and ES350 Lexus) to Christensen.
This is my 2nd visit, I needed a tire patched in a limited time, and these guys took care of it quickly!! Thank you for all your help!
Great place with friendly employees and very good service. Very responsive. I would recommend to anyone needing tires or oil change. Also if you are a smoker or have an odor in your car. They have a good ozone treatment to eliminate odors.
This is a great group of guys!!!! I have been getting automotive care here for well over 20 years.
All good. Mechanics completed 4 tasks and car is working well
Excellent place for auto repair and service.
Great place I recently had to stop in to get a tire repair Steve greeted me with a hello and asked what he could help me with I told him what I needed he was quick to enter my info into tge system and get my car to the back where the shop entrance is and get the repair done very professional guy took a little longer than most repair shops but it was done right and that I do not mind the wait as long as the repair is done right woukd recommend this repair shop to any friends and family If you need a repair tires anything give these guys a shot
Fast and solid service.
Dan and his staff was great! Honest and knowledgeable. They were able to correct my alignment after 2 other shops failed. Earn a customer for life! If I could give them 10 Stars I would. My S2k thanks you :)
Very pleasant and professional service.. Be back soon
Good prices on tires and service. Honest. They take care of their customers. Easy to make an appointment to get regular maintenance services done. Such as oil change,tire rotation, fluid changes. They can handle it all.
The whole crew is very down to earth and customer oriented. Dan is like the local bartender you can sit and chat about anything. Can’t get that just anywhere.
Great shop, great crew. Did exactly what was requested and the pricing is more than fair!!!
I needed a wheel alignment job. Christensen went out of its way to check all my brakes to ensure there is no related problems. Dan, the service manager, is very knowledgeable and patient that he really shows caring for the customers. I highly recommend this place for all your auto repair needs.
Went in for a pit change and a balance and rotation. It was done quickly and properly. Paul and the guys do great work. Highly recommend them!!!
Had my car inspected. They are always polite and take great care of my car. Didnt realize they had an inspection special going on. They gave me the coupon price. Really trust them to do whats best for my car.
I came in for a repair of a slow leak on a tire and an inspection. They were quick to do the repair and the inspection. The price was reasonable, and they didnt try to sell me anything I didnt need. I will be back if I need more service.
The best hands down this place is very good
I appreciate that the owner and his employees called me back to when Tires were replaced. Were also very flexible. When I said that I had work in the morning..they offered to shuttle me to work if I wanted to drop off my car in the morning which I thought was a very kind gesture. Thank you!
I got an alignment, two new tires, and my tires balanced here. I wish I remembered the name of the man who was at the front, but he was so nice and approachable. When I was about to leave to lunch, he and another employee suggested numerous restaurants in the area. To think, I was just going to walk to McDonalds! Instead I got pizza.I liked that the employees are talkative and friendly. It helps pass the time when youre waiting on your car. Im satisfied with the service I received.
Took my car in this morning because one of my tires had a slow leak. Nate was at the front desk and was very nice and courteous, seems like a chill dude to me. Juan was the tech that fixed my tire. It was a Saturday morning so I figured I would probably have to wait a while, but they got it done in about 15 minutes and I was super pleased. I would definitely come back here.
My car was done when they said it would be. Everything was fixed above expectations and they even worked at keeping the price down for us un our time of need. Great people and will do business with them again.
This is the preferred place to have my cars serviced. The staff is always courteous and they never tried to oversell service and parts.I found them many years ago when I had an alignment issue that three other shops (including and authorized service repair) could not figure out. I never looked back.
I went to the shop not knowing what to expect since it’s my friend who recommended it. It was my first time and I was definitely satisfied! Giving 4 stars! They were very helpful including the receptionist down to the technician who personally spoke to me what’s going on with my car. Appreciate the service and will definitely come back! Good job everyone!
What a great experience getting tires for my Toyota Tundra. Made an online appointment, got a great tire recommendation, and they provided a shuttle to/from my nearby office. Was informed every step of the way if there was an additional charge, and was treated well from start to finish. Definitely impressed, have already recommended this company to my co-workers (and the tires look phenomenal on my truck). Most definitely will go back to them for any tire-related needs for the truck and will try out the next maintenance due with these guys.
They are effecient and courteous. They explain what else may be needed to be done to your vehicle besides what you brought it in for. They do a thorough checkup on your vehicle. They also have competitive prices on their tires. They do automotive repairs, oil changes, and they sell very good tires at good prices. They are well worth referring to your friends!
Great staff and service. Thank you for looking out for my car care and safety.
The staff here does excellent work and I never feel like I am being done over. If parts have to be replaced they offer to show you the original parts so you can verify they were toast.This visit especially impressed me as I showed up an hour before closing to get an oil change and tire rotation. I was completely prepared to schedule for another time but they got me in immediately.I’ve been going here for years and plan to continue coming here even though I no longer live in the area.
Dan, Steve, and Glen came to our rescue! They went above and beyond what was expected to help my daughter and I out. Super reliable, friendly, and fair on their prices. Would recommend to anyone in the Dallas/Richardson area.
Dan one of the employees tried to double charge me on a tire service. I highly do not recommend this specific place because I am certain there is a lot off dishonesty going on. Shame on the company for using Christian for their company name and taking advantage of people
The guys up front took care of me and my son, and our 2016 Honda C-RV. They didnt try to oversell or anything. We also got the $3 washer fluid refill, and we were on our way. They are pretty fast too. We will definitely be back.
They take care of you and service has always been fast and convenient. Dan is the man! And his crew are efficient and will get you on your way and you can have the confidence of a service done right!
Best garage in my area.
Great service, Great pricing, a great local business to support!
Very professional and friendly. Will definitely be back
Customer service was superb. I scheduled my appointment in advanced intentionally. When other issues arose that the mechanic(s) discovered while address my original requests, they came to discuss it with me and offered an action plan without surprising me at payment time. I absolutely recommend and will return.
I visited this establishment twice recentlyFirst visit for a new tire. I got 5 miles down the road and the tire was flat. They failed to change a part and I suspect the tire was not faulty to begin with and they used this opportunity to gain a $250 purchase instead of a $20 repairSecond visit for wheel alignment. Told me that the wheel bearing was out $400 to replace before they could do the alignment. They were really pushing for me to have it fixed that day. I refused. Then discovered the bearing is covered under warranty. Took my car to the dealership and it was not the bearing. The hub just needed to be tightened. This garage lies about the issues your car has, I seriously regret spending 7k there last year probably only needed 1k of work. Avoid at all costs - or just pay the overinflated cost I guess...
They always provide excellent service. Our family has been going to them for all our auto needs for the past 20 years, and we can easily vouch for their integrity and vast knowledge base. Definitely one of those rare shops that cares about customer service, and values an honest and professional approach to auto repair.
From initial conversation with Dan at the desk through completion of the job replacing wheels and new tires, excellent service and thorough explanation of the costs. Excellent local resource.
I have been using Christensen Tire for car care for every vehicle I have owned for the past 20+ years. They are honest and efficient, with a friendly atmosphere. They take great care of me and my car! I have moved to a different area of Dallas and Im sure I pass countless places for car service en route to Christensen. I will not go anywhere else!
I went to them for help in removing a locking lugnut whose key was broken. They quoted me a very reasonable price, got my jeep in quickly, and did a great job. Based on my experience, Id recommend Christensen Tire and Automotive wholeheartedly, without reservation!
I really appreciate and trust this place where I have been taking my nissans over 10 years and I can talk to Dan who I can trust to tell me what’s wrong with my vehicle and what needs to be done. Great Customer Service🌟
Today was my first time to visit Christensen Tire and Automotive. The staff was really friendly, to every customer. The waiting area was clean, they had coffee and water. I was in and out quickly. The staff was knowledgeable and not did not push to upsell other products or services.I will definately be a repeat customer.
I was very satisfied with the service. I will be going back. They were much less expensive then other shops near me. Overall, very good experience.
I loved my experience with Christensen Tire. I took my daughter there to get her a new tire and were so impressed that I brought my car back for all new tires and alignment. They were very polite and extremely knowledgable about what my car did and didnt need done! HIGHLY RECOMMEND
My girlfriends car got a flat tire and I was on a time crunch to help her get it patched or replaced. I first called Sears auto who were rude and not very understanding that I was limited on time due to having to be at work. I called Christensen Tire who told me to bring the car in and they would get the tire issue fixed for me quickly. They did exactly that and were very friendly during the whole process. I would go back in a heartbeat for any tire issue. Excellent service!
Aside from their outstanding automotive professionalism, their personal caring spirit goes a long way. They have been a blessing to me and my family for many years. I plan to be a client for them for many years to come.
Excellent service - quick but quality too - along with fair prices. Highest recommendation... I wont hesitate to come back.
Great service! I was in and out in no time. The crew knew exactly what they were doing and took care of the issue quickly.Thanks again
I came by not too long ago about a battery situation on my 04 Toyota Camry and Dan was helpful. He explained that I needed to have a new battery and showed me basically a graph about my batterys status. Good thing I did research on how often I had to change my battery, so it was definitely time for that. An oil change was done and something about the coolant reservoir. I was only there for about half an hour (wasnt too busy) and the price wasnt too bad. About $300. I like it here as a first-timer
I received professional services and they were dog friendly!!!
In a very short period of time Christensen Tire was able to get a special tire I needed for my trailer for a major project on my farm over the weekend. They are a great group to work with and helpful in every way. Thanks for all help.
Really like this place. Upfront about what it needs and how much. Sent me pics so I didnt have to leave work and explained everything thoroughly...
Always get good service from Christensen’s. I take all of my vehicles there for service and always will.
No complaints. Steve, you hired some good men.
I always get great service! I always know that Paul and the team are going to take care of my truck iand let me know when something isnt right. I trust them!
The dudes at the counter are courteous! Enjoyed the experience.
Annual inspection done quickly.
Trustworthy and very professional!
My car has a recuuring problem that the Ford dealership couldnt fix once and for all. Rick took the time to research this chronic problem and found an alternative method that some dealerships have chosen to try and unfortunately my dealership did not knowing after time i would be faced with this very costly problem again.I appreciate the time and concern Christensen Tire & Auto has always given to my vehicle. I have been a customer for years and have always been met with superb service. Now i have complete confidence because of Rick going the extra mile that this chronic problem will be fixed for good.
Work was done promptly and employers were very nice and respectful. They seemed to have uplifting work attitudes. Good job guys!
I received excellent service at this location. The tires I wanted were not available so they sent out for them...they arrived within the hour and my service was completed the next hour. I was very impressed by the speed of the service and level of communication regarding vehicle status.
Made my first trip to Christensen Tire and Automotive yesterday to fix an AC issue with my 2014 Ford Focus. I went to Firestone to fix the issue and they thought it was a pigtail wire harness that needed to be tapped and never replaced or tried to.... Went to Christensen later that day to drop it off. Conveniently a couple blocks from my residence. Next day they went l far and beyond to see the problem which was a worn cabin filter and a shot blower. Fixed it all up and replaced way ahead of the projected time. Stephen and Paul are just downright awesome and treat you like family. Rest assured I will take my future car services right there. They do it right. Also they hace very comfy sofas and you can watch tv while waiting. Plus coffee, water, and sodas in the fridge as well. They are true pros! A+++++++++
Came in for an alignment. Wow! Talk bout customer service. Paul took care of me from start to finish. Great Service, 2 thumb up! Thanks a bunch
My family has used this Goodyear for over 20 years. We always get great service and fair prices. We will continue to use them!!! If you need anything done on your car or truck, please check them out.
I have had good service at Christensen so far. I saw the manager get curt with a customer, but the customer was asking for it. I am cautious after reading some of these reviews, but I can only speak of what I have experienced there. Have had 4 tires installed there. Four batteries changed, and new AC installed in my 2000 Grand Prix for around $1200 bucks and its been working for a year. I have not tested them in more complicated auto repairs. This place or any place may be reduced as performance electric vehicles take over that dont need near the maintenance and repair that internal combustion engines need.
I love using Christensen Tire & Automotive! My family has been going there for 10 years. They are so nice and very honest!
The whole entire staff was friendly and nice they really care about their customer service they go out of their way to make sure that youre getting the right price and deal and make sure that you get your car the same day the customer service is great I love going there I have been there twice and its always a pleasure I will continue coming back and I enjoyed my visit and the customer service that they gave me..
Excellent
Always Excellent Service. Nate is in the Right Position, He always makes me feel so good when I come in for service on my car. Great Customer Service !Thank You,Deborah Meeker
I had a car inspection here for car registration, it went smoothly and quickly, it took 5-10 min
This shop was clean & had an attractive & professional ambiance. The people had a great combination of humor, warmth and professionalism, not to mention that they were reasonable with their prices, that I just had to put their goodness on blast!!!Thank you, Christensen!!!
Ive been using Christensen for over 10 years. Their staff is friendly, and they know their business. I also like that their waiting area has a desk to set up on to allow you to work (or play games) on your laptop while you wait.
I will not be returning to this shop. The customer service was extremely unprofessional and I had to take my car in multiple times before they fixed it right. They were not very nice people and I would not recommend their services to anyone I know. Too many issues to write here... It is quite unfortunate because I took my car here due to the the good reviews I heard and did not receive that same service.
The best thing I can say about Christensen Tire & Automotive is they have been the only tire store and repair shop that I have used in 30 plus years and I no plans to go elsewhere.
Ive been coming here since moving to the area about 10 years ago, and have never been disappointed by the service. They always greet me by name right when I arrive, and treat me with respect. I cant imagine going anywhere else.
I have always experienced excellent, quick, and reasonably priced service from Goodyear for about 20 years now. I can highly recommend this location for all automotive services!
Had a nail in my tread and needed it patched up. Went in and the service was great! I was in and out in no time at all. Would recommend them to all for any tire needs
I was frustrated at the Texas state inspection by Christiansen. They failed my car due to faulty wiper blades when mine were practically new and worked perfectly - because a VERY small part of the rubber (less than an inch) had become slightly separated from the base. I realized technically by the state regs this could mean a fail - but I felt it was a frustrating judgment call.
Christensen has serviced our automobiles for several years. They are the only ones in our books. Just keep up the good job.
The team here is awesome - friendly, fair, honest...and great customer service. Whether ive needed basic maintenance, repairs...they have always taken care of it!