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Collision Masters
101 E Main St, Richardson, TX 75081, United States
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Collision Masters
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My
Review №1

Highly recommend, very honest and great communication!! I was able to get same day estimate, and they got my car in the shop sooner than I expected. They did an awesome job getting a big fender bender dent out of my Honda, great turnaround time too!! Did not disappoint!

js
Review №2

Shaun you are the BEST! Never had a second thought coming to you a second time for repairs after my accident! I would give you 100+ stars. Thank you !Thank you! Thank you! Would highly recommend Collision Masters to anyone! ***********************************************Claudia DLS

Cl
Review №3

The best body repair experience ever! The quote was 3 times less than the quote from Service King. Sean and Bruce are so helpful and easy to work with. I took my car in on a Monday and the car was ready by Saturday. They stayed true to the quote. They called me when there was a small item that would be slightly more. The outcome of the work was fantastic! I will only take my cars for body repair to Collision Masters going forward! If you want to work with an honest body shop, call this place!

Da
Review №4

Shaun is awesome! He’ll find you what you need and get you back on your feet. Shop turned car around in just over a week for a large fix. Definitely stop by and see what they can do for you.

Ly
Review №5

Excellent experience with large body repair and paint job - my car looks brand new and Shaun stayed in touch with me throughout the process and delivered the car exactly when expected, which was also before I could even schedule an appointment for a quote with another national body shop. I will be returning to this business and highly recommend them as a reasonably priced and fair body shop. Thanks Shaun!!

Ad
Review №6

I had initially taken my car to my auto mechanic today to fix my broken license plates. He could not get them done and referred me to Collision Masters. I texted Collision Masters on my way there and in no time, Shawn responded that he could help me. He was welcoming, friendly and attended to it immediately..At some point Bruce came out to put some finishing touches on the plates. I could tell Bruce and Shawn really do care about their customers.Do not hesitate to take your car for repairs there. I got a glimpse of their exceptional work today.He did all this, out of the goodness of his heart, at no charge. Thank you, Shawn.

Ch
Review №7

Shawn was great car looks fantastic good job all around.

Ka
Review №8

Such a great place. I will only go here for my car from now on. They did such an amazing job and had my car finished in only a few days looking as good as new!

Al
Review №9

I rarely write reviews unless a business really stands out to me. I found out about Collision Masters through a friend when I was looking for some work to be done on my car. Theyre extremely reliable, professional, responsive, knowledgeable and genuine. I couldnt be happier with the outcome. 5/5

Ke
Review №10

I highly recommend Shaun and Collision Masters.Shaun and Collision Masters got the job done in a very quick, quality, and friendly manner.Shaun gave me a quote on fixing the car with speed and accuracy. Once I got everything going on my side with my insurance company, it was as easy as dropping the car off, paying, and picking up.The estimated time of completion was exact. They gave a date and met it.I had reversed into a cement pillar (the ones that hold up parking garages).The damaged area is pristine. See the attached photos for their great work.The vehicle is a 2019 Lincoln MKZ Hybrid Reserve II.

Sh
Review №11

Shaun was awesome! He gave a fair estimate and completely fixed my bumper/quarter paneling and it looked good as new. He got a big job done in just four days so I wasnt without my car for too long. Definitely recommend!

Co
Review №12

My experience with Collision Masters has been amazing. My car required a repair that subsequently obligated me to invest in a rental car for the week. They finished in a timely manner, and I was able to save money, not only from their affordable prices, but because of their efficiency, they finished the job early and I was able to save money on the rental car. The customer service was professional. They even did some minor touch-ups that I didn’t come in for; they pay a lot of attention to detail. I highly recommend this business for any of your car needs. If I ever need to have some work done on my vehicle, Collision Masters will be the first place I go to.

Me
Review №13

Shaun was great to work with for getting my car repaired after an 18 wheeler dragged off my front bumper. The body work was wonderful quality and completed timely in coordination with the at fault driver’s insurance.In a coincidence of poor timing, a mechanical issue on my vehicle appeared right after it came out of the shop due to a manufacturer’s recall. Collision Masters went above and beyond to get my car running before I had to get it settled with the dealer. I really appreciated the work they did for me before the recall was identified. I would confidently recommend them for future body work.

Si
Review №14

I had a wreck and my fender was rubbing against my tire making it a driving hazard… they said give us 2 hours and only charged me for the labor… using his own lunch time… so that I could drive safely and open my passenger door again. It was the biggest blessing and I will be back when I can afford the replacement. Thank you for not taking advantage of but caring for a person in distress!!

To
Review №15

This is my third time at Collision Masters and as before their quality of workmanship is unsurpassed. The dent repair and repaint was perfect. No eggshell, ripples, nor transition lines. Even better they dealt with the insurance company saving me the hassle of that process. Hopefully Ill not need their services again but if I do Ill be back.

ha
Review №16

Nice serviceAnd professional management

Be
Review №17

I found them about 5 years ago and will never use any other body shop. They are professional, do excellent work and always on time. They dont try to rip you off and they explain everything in detail. Very transparent company and always responsive. They also give good advice and are comfortable dealing with insurance companies.

Je
Review №18

We had a great experience we moved here from Miami Fl and we needed work done to our car. Shawn made sure we get our claim paid and got the job done. The car turned out like new we are very happy with the turn out.

Pa
Review №19

I had driven by this place so many times, but never used their services. That finally changed this summer. I went in for a quote on a fender replacement and painting. I met Shaun and gave me a VERY fair price. I was shocked. So then I asked them if they could replace the front struts. He said they could, and gave me another very fair quote. So, fair pricing, but what about the quality of the service? Also very good! Im happy with my fender and struts replacements, and they even polished my headlight covers, as a bonus, for free! They were pretty yellowed, and now that look almost as good as new! Shaun and the gang have earned my business for life!

Ch
Review №20

This is my 3rd time here. I had a $39,000.00 insurance claim on my Maserati and they did a fantastic job. They made the process as painless a it could be. I did have to wait for some parts because they were out of the country, but overall the job was done perfectly and in a timely manner. You cant even tell I took the side off of it!

Ob
Review №21

Excellent service, I had an issue with my bumper and they jumped right on it! Will definitely be using them in the future and refer anyone that is in need of a quality body shop.

Wi
Review №22

I met with Shaun, and he quickly helped me figure out why the hood on my Mini Cooper was not closing properly. The replacement part was ordered, arrived in quickly, and the hood was fixed with car in the shop less than a day. He also did some small body work repair that I requested in the same appointment. I was very pleased with the service and cost.

RI
Review №23

I have highest regard for the work done by Collision Masters and have used the several times over the past 5 years. Shawn Heiden handles the entry of the job process and is exceptional with his attention to detail and excellent customer skills. Bruce Audino is the owner and a stickler for quality. They work efficiently and fast. You will not be disappointed by taking your car to Shawn and Bruce!

Ga
Review №24

Ive done business with Collision Masters and specifically Sean several times over the past 4 or 5 years. They have always done good and consistent work - thats why I go back! If you have a need for minor or major work on a vehicle, check them out.

Ro
Review №25

Best work I have ever seen, and they will be my body shop for life!

Ga
Review №26

Best experience Ive had ever after a car wreck!Hard-working crew Superior management and so friendly!

Ca
Review №27

I had an excellent experience here in this shop today. The gentleman that worked on my car left no stone unturned while fixing the trunk of my Nissan Altima. I am extremely happy and very satisfied. I WILL go back to him in the future when I have any issue.

Ho
Review №28

My Chevrolet Colorado Crew Cab was caught in the March 2019 hail storm that came through Fairview, Texas. It received extensive hail damage on every surface: hood, top, sides, etc. I selected Collision Masters to do the repair because of its excellent online reviews. Boy did I make the right decision. All I had to do was drop the truck off and pick it up when it was done. Shaun and his crew did a magnificent job including dealing with my insurance where the insurance adjuster was a bit light on what needed to be done. Bottom line is that my truck looks better than the day that I bought it (new). For me, the experience was absolutely painless. I highly recommend Collision Masters.

Ke
Review №29

Shaun provided superb services, on the car and with interactions. He is extremely knowledgeable and helpful about insurance and paper work. I have utilized his shop twice and will continue to (hopefully I won’t need to). No complaints, only compliments.

ca
Review №30

I was a little disappointed with the service of this company. What was a simple one day job to replace the bumper turned into months of driving back and forth to the place to get it repaired. The first bumper was the wrong one, even though they were letting me drive off with the wrong bumper and the splash guards underneath were not attached properly. They ended up refurbishing my old bumper after having two near accidents because the splash guards fell down and drug on the ground. They had to order those so more trips to get this done. Nice people but not enough dependable help to serve their customers in a professional way.

Ka
Review №31

Great quality work for low competitive prices. I’m always worried dropping cars off hoping for the best, so I am so happy and relieved with the work done to my car. The guys at the shop are really friendly, can dumb down the car talk for a lady to understand, and they won’t take advantage of a lady for not being too familiar with cars or the parts. I will go back to this shop no questions asked. Thank you!

Ja
Review №32

Shaun and the crew here are awesome! Great quality work! I am telling everyone I know! Painted a bumper for me. Matches perfect and looks great!

la
Review №33

Bruce and Shane have customized a Jaguar xk8, repaired body damageon my cadillac srx at least 5 times, one ran into a trailer hitch that went into the motor . prices and quality are outstanding - laurel - realtor

Be
Review №34

Excellent service, on-time, great communication, well done work!I brought in my Chevy Cobalt after an accident. They gave me a ballpark estimate when i first got there, but we very clear that there might be some other issues they find when they take it apart. There were some unexpected issues that they found. They gave me the whole rundown. They also gave me a break down as far as what repairs were necessary and what repairs were for quality of life or cosmetics, which saved me some money!

Ch
Review №35

These guys repaired my European vehicle (which would have cost an arm and a leg anywhere else) at a great value and did a phenomenal job - and finished the work when they said they would! Shaun was partiularly helpful, and they really have their act together - how many businesses offer quality service at reasonable prices within the specified time frame!? Highly recommended!

Qa
Review №36

Shawn was great to work with. Fast turn-around and quality work for less than quoted. Would recommend!

Al
Review №37

Shaun took great care of me after my car was hit and run. Great price, great work and delivered on time! Thanks Shaun!

Sa
Review №38

Replaced my front bumper, hood, etc., after an accident; great customer service and amazing work!

Sh
Review №39

Sean is awsome he has been helping us for years and goes above and beyond

Ch
Review №40

Man Shawn is the best. He help me through it all when my Geico advisor cut off my insurance and didn’t even tell me. I would highly recommend this man and he has a great sense of humor. I pray that you continue to do a great job my friend.

Ma
Review №41

Collision Masters in Richardson is the place to go for auto body. I was impressed with Shauns standout knowledge and customer service. With this being my first time needing an auto body shop after a car accident, Shaun took his time providing options, explaining the process, and keeping me in the loop every step of the way. The final result of my vehicles repair is outstanding. I wholeheartedly recommend Collision Masters. They are professional, ethical, super-priced, and the results are perfect.

SH
Review №42

Come see Shaun!!!!!! After my truck was damaged from a hail storm last year, I had little faith in repair shops due to issues I had with a person at the previous shop where I got work done. Later that same year my truck was damaged by a tornado and I didnt know of any trustworthy repairs shops or people who I could depend on until I was referred to Shaun. Not only did he take care of the outside damage of my truck but he fixed interior problems that i was unaware due to the impact of the tornado. Shaun knows his job and gets the job done. Hes very professional and even kept in touch with me during and after the repairs. Go see Shaun, he will get your car fixed with no worries!

Ca
Review №43

The best auto body shop I’ve come across. Great service for great prices. Shaun knows a great deal about cars, he has an excellent eye for spotting problems and finding solutions that save you money, and depending on the situation he often offers multiple options for repairs. I’ve used Collision Masters for many years and I highly recommend them.

RU
Review №44

Shaun is so friendly and experienced. He made it so easy. I drove my car there, he called the rental car company to pick me up. Also insurance agent came to him to estimate the car without me needing to be there. Everything is so smooth. The price is honest and good. Good discount too. The repair work is done beautifully. Can’t tell there was an accident. I am very happy to get my 2017 Mazda 3 back.

Br
Review №45

Shaun worked well with my insurance company and me to have my truck repaired to like new. Unlike so many business they quoted me two weeks on first inspection and the truck was ready as promised in two weeks. Thanks for the great service.

Ed
Review №46

I had an amazing experience with Collision Masters. Theyre super friendly, knowledgeable, and helpful! Their pricing is very reasonable, and their service is phenomenal. I would absolutely recommend them!

Ap
Review №47

From start to finish Sean did an amazing job. He was easy to communicate with. He helped me with my rental and spoke with my insurance company and Enterprise to make sure it was a seamless transition for me from dropping my car off to picking it up. He suggested, probably, the best Enterprise location I have ever been to. And, to top it all off, my car looks fantastic. I highly recommend Collision Masters. They are absolutely the best.

Co
Review №48

Shaun is every bit a customer service pro and deserves the 5 star rating for this alone. The work will get done like it should, but Shaun will also provide customer care beyond the norm. When Enterprise couldn’t be bothered to come pick me up, he had someone from his shop drive me to the rental shop. When I wasn’t going to have enough time to drop off the rental and go pick up my vehicle, he took care of the rental return for me. He was honest and transparent through the entire process. I highly recommended this shop for your next repair.

Sa
Review №49

Shaun was awesome from the start to finish. He responded to my initial request immediately. Was able to provide a quote online and stuck to it! Shaun was very clear and helpful with determining what was wrong with the car and didn’t try and sell me on anything unnecessary. Car was done quicker than expected. My new car repair shop

Ch
Review №50

Got my car repaired their after an accident a few months ago. Car got repaired with all problems fixed and experienced phenomenal customer service.Shawn really knows how to fix up these vehicles and make them run well. Definitely would recommend for any future repairs.

Je
Review №51

Excellent service. My car was ready when they said it was going to be. Didnt try to up sell me on extra work my car didnt need. Would recommend to anyone needing body work.

To
Review №52

My entire family has been taking our cars there for years. Sean will make sure things are done properly.

Vi
Review №53

Great service my car wes so messed up and they made it looked so nice they had to get a new model of my bumper but it looks really good i won’t trust anyone else plus they offer free rental

Br
Review №54

If I could give this place more stars I definitely would. I had a bad side swipe on the my left side of my car, and took my car in for repair. Shaun was great, very upfront and professional with me and also was very communicational with updates of the progress. When it was complete my car looks like new and like nothing ever happened to it. If you want your vehicle done right this is the place to go.

Or
Review №55

Shaun knows his stuff!! Its very rare for you to find people in his profession that are are kind, helpful, and honest. Not to mention super funny. If you want A+ service from good honest folks who go out of their way to educate and help you out, look no further than Collision Masters.

P
Review №56

Collision Masters did an awesome job repainting my little Honda Del Sol for me. They was very good with communication and making sure they knew exactly what we wanted. We always refer folks their way.

El
Review №57

Great service, quick turn around time, very helpful through process.. highly recommend

Ji
Review №58

Shaun was not only a very pleasant person to work with, but he gave us a fantastic price on the scratch repair for my wifes Honda Accord. Since I was responsible for the damage, he likely saved our marriage. :) He was fully transparent about the price and the time the work would take to complete. We were very pleased with the results and the price. I highly recommend Shaun and Collision Masters!!!

Am
Review №59

Very friendly and reliable place. It was recommended to me by my realtor and I am more than happy with the quality of their work. This was the first time I had to take my car to an auto body shop but Shaun made the whole process very smooth and systematic for me by giving me a step-by-step instructions on the whole process. The work was done with perfection in the committed time and I got my car back looking like new! If I could give me stars to this business, I would. They are just amazing with a great customer service and want the best for their customers

Me
Review №60

Shawn has been very helpful with the repairs on my Honda Accord and he seems to be very knowledgeable about the business.

Au
Review №61

As long as I live in Dallas this shop will be the shop that I use for all of my body repair needs. They treat you like family they always are going above and beyond for their customers. They just fixed the body damage on a car of mine and I definitely will not be going anywhere else.

Je
Review №62

Flawless work and great customer service. I am very pleased. I had cracked my rear bumper on my Dodge Charger. When I took it to the dealer they said they would have to replace it and then repaint it. Bruce over at Collision Masters took a look at it and quoted me a price to repair it that was less than half the dealer quoted to replace and repaint. The price they charged was exactly what they quoted. On top of that, Collision Masters got it done fast. It looks like it just left the showroom, nobody would ever know it was repaired. I highly recommend these guys for quality work done at an honest price.

Za
Review №63

I went to center during my lunch time to get my suburban fender unbent, I could not open passenger door. person at desk, I think his name is Sean, fixed my door in about 10 minutes. Right now the entrance to office and garage is blocked by construction on Beltline Rd but you can reach them via Texas Street/Greenville. dont let these guys go out of business!

Da
Review №64

Shawn is the best! He had my car looking better than ever. The price was right...way lower than that the dealership was going to charge me. The turnaround time for me getting my car back was very short. I appreciate that Shawn took the time to discuss with me another issue that was a result of the dealerships lack of quality professionalism. I will always return here for any major car needs!

Sa
Review №65

Very helpful and courteous 😃

D.
Review №66

Shaun at Collision Masters is one of the best dudes to work with!I dont think Ive ever encountered a more honest guy in the body repair business. And he bends over backward to help you.The shop gets 5-Stars, but that dude gets 10!

RY
Review №67

Shaun did everything he said he was going to do. He was knowledgeable in his field and I felt that he was honest as well as professional. Plus my Chevrolet Equinox turned out great. I would go back to him for repairs.

Da
Review №68

A truck backed into my red 2015 Nissan Versa and I took it here. The experience was awesome! Shaun was very easy to work with and did exactly as promised. My car looks great again. Thanks Collision Masters and Shaun.

Al
Review №69

TLDR: You dont have to look for another body shop. Collision Masters goes above and beyond to help service your repairs.So I got into a minor accident a little less than a month ago, and I googled body shops near me so I could take my cars in for repairs. When I saw how highly rated Collision Masters was, I decided to take my vehicle there. Needless to say, I was not disappointed. This was my first time handling an auto insurance claim, and Shaun, the shop manager, explained everything I had to do step by step (this was much needed and appreciated). Of course, I had to call my insurance and take care of a few logistics, but everything else carried on without a hitch. During the course of the repairs, whenever I checked in on my car, Shaun would appraise me of what the status was and what repairs still needed to be done.Im writing this review one full week after getting my car back, and everything seems to be in order. Theres a reason why Collision Masters is rated so highly; these guys absolutely take care of you. I would strongly recommend this body shop if youre in the Richardson area or even if youre not.

Sa
Review №70

Helped us with a great fix. He stayed back beyond his normal working hours with the best service possible. Moreover the price is unbeatable. Definitely recommend this to everyone who needs help with one’s car.

Ju
Review №71

After we had our accident we filed the claim for the insurance and they sent us a check, telling us to go to any shop we wanted. My husband and I got around 3 quotes for the repair + some existing damage. The first several places asked us what happened and gave us a price (after some judging looks). Then we read Collision masters review and had already chose a place to go but thought we would come talk to Shaun. We gave him the same information we had previously given to the other gentleman.Shaun proceeded to tell me how the insurance company worked and then informed me that he would call them and get rest of the money necessary to complete the work with minimal money out of our pockets. NO other person was willing to go to bat for us and that was just incredible and refreshing.Our trust was well placed. Our car looks AMAZING brand new! People who have even known us for a while asked us if we got a new car.Because of the amazing experience that Shaun has given us collision masters has a life long customer.

Th
Review №72

This is my 2nd repair that Ive had done here at Collision Masters and as usual, it was an exemplary experience. Shaun knows the whole car body repair landscape like no one else and will go out of his way to make sure that you are treated correctly. Shaun is my go to guy for any kind of body repair and I recommend him and his crew wholeheartedly.

Ga
Review №73

Really good shop, highly recommend. Shaun is the guy to call and has been in the business a long time so he knows the car repair business. Whether you are paying out of pocket or insurance he will guide you and offers very fair pricing. The crew at Collision Masters work hard and stay busy. This will be my go to shop in Richardson for any repairs I need done.

Ja
Review №74

Shaun and his team are excellent! My car had massive amounts of hail damage, and Collision Masters in Richardson were able to restore the car to excellent condition. They also worked with my insurance company to make sure they paid out enough to cover the repairs - I didnt have to do anything. Paint blending looks perfect as well - i cant tell which parts are new and which parts are repainted. Looks great!

Er
Review №75

The best experience I have ever had with a repair shop!!!! Shawn and the whole team at Collision Masters were awesome. I dropped my car off and they took care of everything from dealing with the insurance company to helping get my rental car. They go above and beyond! My car was completed in a timely manner and they also communicated with me where things stood with my car. The work they did on my car was impeccable. I highly recommend Collision Masters for all your auto body repair needs.

El
Review №76

What an amazing company. Excellent customer service, extreme integrity, fair pricing. Very efficient and fast. They took half as long to get the job done, for a cheaper price the competitors around the area. Also the complete job was outstanding. I have friends who paid for more through other shops, and the quality was not as good- paint start peeling or wasnt quite the same color.Store manager, Shaun is a complete expert, and is easy to work with-best service around.

Jo
Review №77

It was my first time going to a shop to get my car fixed and Im glad that I went to collision Masters. My car was good as new. Sean knows what hes talking about and he is very honest as well. He explained with detail what my car needed fixing and he helped me with the insurance company. The experience was great! 👍🏻 This is my #1 car shop now!

Al
Review №78

So recently I was involved in my first car accident and it was a big mess with the lady who hit me insurance company and just very stressful. My grandmother referred me to come here to get my car fix since shes been here before and talked about how good the service is. So I decided to come here and bring my 2015 Jeep Patriot. By far the best service I have ever received. If you need work done on your car I would highly recommend you bring it here and ask for Shaun. He is the best and takes care of his customers. He made sure I understood what needed to be done and made it an easy and not stressful what so ever. I love the outcome of the shops work on my jeep it looks brand new as if I wasnt even in the accident! If I could give more stars on this review I would! This place is the best and I wouldnt go anywhere else.

Me
Review №79

Definitely the place to go! Shaun took real good care of us and my car looks fantastic!

Sa
Review №80

I thought they did an amazing job! My car came back looking brand new. I had damage to my left front bumper and fender. The manager walked me through how to deal with my insurance. They also did a great job in being timely. They actually finished quicker than they thought they would. I would highly recommend going here.

Cr
Review №81

This place is totally funominal!! Shawn is especially amazing, he worked with me to get the best price I could on parts, and worked to get it to me sooner than he said he would. Definitely my new go to guys and I’ve had a lot of car troubles. Best I’ve found by far!

Ar
Review №82

They took care of my 2016 Challenger for me, had a small dent. They quoted me a fair price ($300 cheaper than anyone else) and they were speedy. Good job, definitely will go to them whenever I need body work (for the car not me)

Ro
Review №83

Say dont take your car here it the worst u can do big time liars they dont keep u informed they had my wifes car for a week and some days for us only to find out that they did nothing I mean nothing if we had to pay for a rental we would have been on the hook for 100s of dollars please dont do business here they also damaged the car further and people that gave them good reviews must be on the pay roll.

Ci
Review №84

Shaun is very knowledgable and provides exceptional customer service. His services are extremely well priced, and are the best in the area. The quality of work he and his staff provides is outstanding! He has earned a repeat customer and I will certainly recommend him to anyone who needs his services.

Mi
Review №85

I was in a wreck and collision masters sent a tow truck and then called to make sure I was ok. They are the utmost professional. My car came back newer than the model it was. I am overjoyed with the customer service. Bruce the owner is hands down honest and he cares about the final result.

Ve
Review №86

Experienced good customer service when getting work done on my car. Sean is efficient and knowledge. Knows his stuff and their affordable prices was a plus.

Ri
Review №87

I had a door closing problem after the wind caught it and took it to one shop who refused to do it, another gave a high estimate and wasnot sure it would work. I called Sean at Collision Masters and took it there. He has a tool for this purpose and was done in 5min.

Sa
Review №88

AWESOME PLACE. Sean and his team fixed my Explorer about a month ago and she still looks better than the day we purchased her. They kept their promises and this the third car my family has had serviced there. We will continue to use them when needed.

Fa
Review №89

The manager helped me in the rain to fix a minor bumper displacement while no other mechanic in the area helped! Gave me the best price and extremely friendly! Would definitely recommend.

Lu
Review №90

I saw the owner Shaun get into a fight this morning with a customer in a blue Honda Civic. He was screaming profanities and throwing some sort of liquid at the car. I would NOT recommend for ANYONE to go to this shop. They are scammers, and they will take your money and run. Please do not go there, you have been warned!

He
Review №91

I would definitely recommend Collision Masters! As a young female, finding an honest mechanic is huge and I would recommend this shop to anyone. Sean was Extremely helpful. He went above and beyond to explain how things would work and made sure I understood exactly how the process would go. And the price for my repair was not even close to comparable to what other mechanics had quoted me!! He was realistic about the turnaround time and kept in touch with me - he was very easy to contact. If my vehicle does happen to get injured again - I will definitely be going back to Collision Masters.

Ke
Review №92

This shop may not look very fancy. But it fixed my car perfectly with a fair price. Shaun the shop manager is the best!

Jo
Review №93

I have unfortunately had to visit a body shop on several occasions over the last couple of years and I have found Shaun and Collision Masters to be the most honest and credible body shop. In addition, the people they have doing the paint and body work are incredibly skilled at their work. I would not take my car to anyone other than Shawn.

ma
Review №94

I have used Collision Masters several times and have been happy with their work. Shawn is fun and easy to deal with

Bi
Review №95

I received the BEST serivce ever. Shaun and his Master Collision staff are the BEST hands down. Only thing I had to do was drive my car to the shop and from the shop they took care of everything in a timely manner and a AWESOME PRICE. Thanks again Master Collision!!

Ra
Review №96

So after a month and half of dealing with the stress of being involved in a car accident my baby is finally looking as good as new all thanks to Shaun and his crew at Collision Masters!This was seriously the best experience I have ever had with a repair shop! I dropped my car off and they took care of everything. They even worked with my insurance company to make sure they paid out enough to cover the repairs - I didnt have to do anything.Paint blending looks perfect also; I cant tell which parts are new and which parts are repainted - such an incredible job! Highly recommend Collision Masters for anyone looking for excellent customer service, quality work, and knowledgeable staff that you can trust.

Ae
Review №97

Very shady place and no lights inside, unprofessional Shaun plays he knows it all, told completely something different from 3 others that told me all the same work needs to be done, BUT HIM! and father and son are a big scammers. I highly don’t suggest any work done there, place looks like a haunted house.If I can give them a 0 I would!!!!Scammers

Be
Review №98

My trunk door for my Rav4 had a dislodged piece and wouldnt open. I went to three shops to get an idea about the repair. The first said they couldnt fix it. The other wanted to order multiple parts and just in case and return them if they werent needed and couldnt get me a timeframe for when it would be fixed. Shaun at Collision Masters gave me a quote and even let me look at the screen for the part and what they charged for labor. I knew everything upfront and it was fixed within a day just as he said it would be. I would come here for any body shop because in the least they are honest and can figure it out for you.

Ch
Review №99

100% Transparency on everything... cost, labor, time to complete the job, etc... and these guys are fast they won’t need your car for too longdefinitely my new go-to for any damages on my vehicle these guys are awesome

Ja
Review №100

Shaun did an awesome job repairing my daughters Rogue. He was very honest and upfront about the process, about the cost to repair and helped us deal with the insurance companies. He completed the entire job before most other collision places could even get me in for an estimate.And an top of that, he actually hit his initial timeline estimate for job completion (which was a first for me dealing with these situations - 3 teen drivers).You might find cleaner, newer facilities in the Plano/Frisco area, but you wont find anyone as easy and honest to work with as Shaun. Glad I made the drive.

Information
14 Photos
100 Comments
4.6 Rating
  • Address:101 E Main St, Richardson, TX 75081, United States
  • Phone:+1 972-664-0915
Categories
  • Auto body shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:9AM–2PM
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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