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Meineke Car Care Center
342 S Central Expy, Richardson, TX 75080, United States
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Meineke Car Care Center
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Ev
Review №1

Glad that I stopped by my favorite Meineke Car Care of Richardson before I headed on the road to Houston!My favorite manager Alex diagnosed my front left wheel bearing needed to be replaced and within an hour I was on the Interstate safely!Thank you to a great team for keeping us road safe! My favorite people!❤️

Se
Review №2

Friendly and knowledgeable people. Fantastic service. I highly recommend this location for all your car repair and maintenance needs.

fr
Review №3

Wow these guys are amazing! I went in to get an alignment done, and within an hour after I left my front wheel came off . They had told me that the front end was loose but nothing to worry about. After I posted an unhappy review, I got a call from Alex, the owner or manager. He said they would do whatever it took to make it right and asked me to bring the car back in even though this was not necessarily related to anything they had done. I brought the car in and they really took their time, replaced motor mounts and did a very thorough inspection. Roy, the mechanic was very kind, thorough and obviously knows his stuff! After a couple hours they asked if I could come back the following week and they were going to replace more parts to make sure everything was working perfectly, even including the front wheel opposite the one that came off! In the meantime I took it back to the garage who had done the original suspension work and they replaced more parts to make the car safe. When I brought it back to Meineke they agreed to check it all over and double check the other garages work. In addition, they noticed the A/C was not blowing cold so they diagnosed and advised me on that as well! All of this was at no additional charge. Alex and Roy were serious about not letting me go without having my car taken care of! I would definitely recommend these guys to anyone! They do business the old school way and take care of their customers, I am a believer! But any work they do perform, they will make sure they treat you right! Thank you guys!

yu
Review №4

Great experience!They treat you and your vehicle with care and respect.I went to get my blinker light changed, but they found out it was just loose and not broken, so they didnt charge me anything. Even if it was, their pricing seemed fair. Ive been to many auto repair places but this one has been the best one so far!

Ch
Review №5

1st-timer to this location, Amy the asst manager provided the best customer service Ive ever received at Meineke. Professional, friendly, empathic, truly made me feel I was a valued customer. Fast service, great prices, fantastic customer service what more can you ask for! Ive been a Meineke customer for many years and usually frequent my neighborhood location, they were fully booked so I had to find an alternate location and came here. Amys oustanding customer service will be the reason why I will go 30 min out of my way to have my car serviced at this location. I dont usually give Google reviews, however, after Amys great customer service I felt Amy should be recognized. Thank you Amy and look forward to when youre the manager! :-)

La
Review №6

My car had been running so bad After thinking I went to Firestone to get it fixed. Roy and Alex were AMAZING at helping it get ACTUALLY fixed and Alex even told me how everything works and WHY. Amazing service. I plan on coming here in emergency needs like that one. My car runs like a champ now as if it’s day one. And big thanks to Amy who also kept communication and was very considerate of what I had going on and communicating it to the manager in her absence. Loved it here. ❤️

Jo
Review №7

This place is godsend. Alex, took care of us and literally saved our life. This guy is a great asset to any business and an all around good person. He went out of his way to make us happy. We are definitely coming here from now on.

Ma
Review №8

Alex, the branch manager was so easy to work with and explained everything. Some auto shops make you feel like your going to get screwed over, but not here. I believe the pricing is reasonable compared to what the car dealership quoted me. Roy did an amazing job with the repairs on my vehicle. This Richardson location gave me peace of mind, earned my trust, and provided amazing customer service!Side note to the owner, please continue to keep your team happy, because it will always show on the customer service side.

Je
Review №9

Alex and Amy were absolutely amazing! I was coming down from a road trip back home and was in need of some serious help with my car to make it back. They went above and beyond and had me on my way in no time. Seriously can’t recommend them enough and the way they take care of there customers is top notch.

Ka
Review №10

Alex and the rest of the team is awesome! I come here regularly for my oil changes and they always take such good care of me! The best customer service from anyone I’ve dealt with there, which is rare these days. Thank you! See you next time!

Ta
Review №11

Ive been here several times and they always, always provide exceptional customer service. They always take the time to make you feel comfortable, address your concerns, and ensure youre satisfied. Theyre extremely diligent and do a fantastic job all the way around. I drive across town just to visit this location because its completely worth it.

Al
Review №12

By far the best service I’ve ever received. Amy provided excellent customer service. We called before we came regarding our issue and as soon as we arrived she was ready for us. worked magic on my car going above an beyond what was asked and doing it in a timely manner.

Ha
Review №13

Alex is the most honest mechanic I have ever worked with! He told me the issues my car has had and gave me options on how to solve them! Any questions I have I just stop by his shop and talk to him. You can tell he loves what he does because he treats the cars like they are his!

Wo
Review №14

This is the only place I will take my car. Amy is simply amazing at what she does and the service is outstanding! They are quick, friendly, reasonably priced and don’t try to over sell you. Being a women this means a lot to me because I’ve been other places where they try to upswell me and tell me I need thousands of dollars worth of work done on my car. Amy tells me straight up without gimmicks and games. Best car place ever!!

AN
Review №15

The lady at the counter was awesome! Her really great welcoming and upbeat spirit was truly infectious! I regret that I dont remember her name but I have worked in customer service for 23 years and I know thats how it should be done.

Bo
Review №16

This location operates with excellence. The staff are responsive, friendly, they explain things well and are honest! They treat everyone with respect and honestly create a great environment for customers. My husband and I highly recommend. The entire team has been just incredible.

Mi
Review №17

My check engine light came on so I went here to have it looked at. Alex was nice enough to check out my car. He told me exactly what the problem was and gave me the price to fix it. Thanks for the good customer service!

Mi
Review №18

The customer service was phenomenal. They walked me through everything they were doing to my car and even took me back to see exactly what they were talking about that was wrong with my car. The job itself took quite a bit of time and but they compensated me with a free oil change for my time. I highly recommend this place. They genuinely care about their customers and aren’t just out to get your money. 10/10

Da
Review №19

I was so impressed with the level of service that I received. They were so attentive to my needs and knew everything that there was to know about my truck. When there was a surprise maintenace repair that I needed they took the time to discuss different options, their prices, there value and there different recommendations. I’ve never been more impressed with an auto repair technician. The professionalism and personal touch of the office staff was exceptional as well.

Ou
Review №20

New customer for life!!! Alex (store manager) and his team are by far the most down to earth people I have ever dealt with when it comes to mechanics. At no time did I feel like I was being lied to, forced, pressured or ripped off. In fact, my experience was the complete opposite. A+++I wont get into the details of the issue with my car. Ill just say this, it was a little bit of a mystery at first as to where the problem was coming from but Alex and his guys were able to pinpoint it, offer not just one option but multiple options on how to fix it.Cost: Usually with a chain auto repair shop you see larger costs since there are more expenses, overhead etc etc... The original quote I received was a little more than my budget, however it was completely inline with what it costs to get the work done. I even went online and priced out the parts and checked out previous car owners that had same/similar work done.The Surprise: So I moved forward with getting the work done. Dropped my car off at 8am and it was done by 2pm. Alex called me to discuss the repairs and cost. I was already prepared to spend what I was originally quoted and then Alex let me know he was able to SAVE me $150-$200 from the original quote. While working on the car, they came up with another option to lower my cost.Now tell me, whens the last time you went to a mechanic and they said Oh, by the way, its going to be cheaper than originally quoted?These guys are top notch. GO TO THIS SHOP!Thanks to Alex and his team!

Ch
Review №21

Super great place..Kudos to AMY!! she was really helpful and friendly. They did a good job checking out a car we were looking at to buy

Mo
Review №22

I highly reccomend this Meineke location!The new store manager Alex takes ownership of each and every job. I have taken my vehicle in for several different items like suspension work to transmission work and the team here really took care of me. Owners Mr. Doug and Mrs. Evelyn both have picked me up and dropped me off at work. I appreciate all the time and hard work this team has provided me during my visits.

Co
Review №23

Greatest customer service ever. AMY HAS the best attitude a customer would want to be greeted by. Helped me out when my situation was dire

Ke
Review №24

I called this location to get a quote on a catalytic converter replacement after mine was stolen from my vehicle in my garage. I spoke with Alex on the phone and right away I knew I was calling the right shop. Alex was professional, personal and understanding of my needs, providing me a quote and making me feel at ease.I brought the car into the shop the next morning and was welcomed like a lifetime customer. Anne was also very kind and helped me get setup and walked me through what I needed and the options available. I received a detailed report with descriptions and photos of the issue I brought in and other areas for concern. Alex called me and walked me through each item and we discussed the risks and the costs; ultimately I got everything fixed because I trust Alex and I trust this location to do whats needed and for the right price.I got my car back just a few hours later which exceeded my expectations. This was hands down the best experience I have ever had with any service, not just auto repair. I am an instant life long customer and I urge everyone to come to this shop and trust that you are in good hands.

Ca
Review №25

I brought my car in to change the battery and Alex went above and beyond! Fastest service I’ve ever experienced. I was blown away by his personal customer service. I’ll be back for a full-point inspection — look forward to it.

Je
Review №26

Please read the whole review. My experience started out frustrating but due to a personnel change it turned out great.I initially took my 1975 Chevy C20 in to fix an exhaust leak from the engine block. I had the gaskets replaced with the assumption that this would fix my leak and I was not told otherwise. After the work was done it began to leak again a few days later and so I called back to have it rechecked to see what the issue was. The next person that looked at it explained to me that the header was warped and so I would need to replace the headers and one of the heads to fix the problem which I was fine with. About that same time Alex and Roy had basically taken over in the shop and the prior mechanics were now gone. Roy called me and explained that the maintenance I was going to have done was more of a quick fix and that there was a chance that I would be needing to come back again for a similar issue. Roy had explained that what I needed to do was have both heads replaced and machine in order to ensure they were a perfect match as well as replacing the headers like I had planned on doing. I left for vacation while they were working on my truck and when I returned to pick up my truck it sounded and was running better than I could have expected. There was no longer a leak, Alex and Roy had repainted the top of my engine block, my spark plug wires were replaced because they noticed (and showed me) a misfire issue, and the new headers looked perfect. Finally, they had me drive it for a couple days and bring it back to make sure everything was calibrated as it was supposed to be.Overall I am very happy with the experience that I had and I will be returning to Meineke for any major maintenance that I need. I highly recommend Alex and Roy to take care of your vehicle. If you had a bad experience in the past or know of someone that has give this location another shot because the personnel change has made a very positive impact on customer satisfaction. I have also attached a couple photos that show how great my engine looks now.

Ja
Review №27

These guys are awesome if you ever need any repairs done or maintenance gi to Meineke in Richardson and ask for Alex. Alex works with you on the best options and prices for your car. He is a great guy, and I highly recommend.Thanks Alex, and the crew.

Na
Review №28

Very professional. Amy was very nice and took care of everything as soon as i walked in. Work is great. Highly recommend.

Dw
Review №29

We brought Van Diesel in on Thursday, late in the day, due to our exhaust being very loud. We got him back the next day with a whole new exhaust and it was much quieter. Van Diesel is back in action transporting sick and injured pets to our veterinarian hospital.

Le
Review №30

Went to get my horn fixed on a day they were super busy. The manager Alex took the time to check out my car even though they were busy and got my car in the next day and got it fixed in no time. Horn is honking at full potential again. Great customer service, fast and super nice. Highly recommend!

Kr
Review №31

Came in for service on my car and Amy and her team is amazing I will never go any where else

Am
Review №32

Alex is the best person to go to! So trust worthy, helpful, and more! I no longer let anyone else but Alex touch my car!! Thank you for being so great!!

Bu
Review №33

Had a problem with my car and took it to three different places to try to get it fixed before coming here, this place was the only place that could fix it. They also fixed it with great service and for a great price. Alex is the best car repairman I’ve ever been to. Very personable and a great guy. He fixed my car and saved me roughly $2,000. Highly recommend Alex and his team at Meineke to everyone. Great shop, great service, great prices. Will definitely be coming back for any future services on my car.

Gr
Review №34

Awesome people. Alex is the man. Roy is also great.

Au
Review №35

Online scheduling was easy and super friendly staff! Highly recommend. Will definitely be back

Ka
Review №36

After calling around town to get the best pricing on recharging my AC, I decided this shop had the best price.I have an older vehicle(2011) and was unsure of what it would cost but I knew I had to fix it because my 8 yr old grandson is spending the summer with me.After giving a lil bit of vehicle history to Alex, (the shop manager) he began the process of fixing my AC.When it came time to pay, Alex said it was on him! 🙂I was blown away!!!He knew I had been saving money to get this fixed.I was shaking & crying happy tears. I couldn’t believe the generosity of this man I had met 30 minutes prior.It was a beautiful lesson for my grandson to see the kindness in others.My grandson and I have made a pact to pay it forward at least once a week.Thanks a million Alex! 🥰

Ye
Review №37

The BEST there is.I always get nervous going to a mechanic, but right off the bat you feel welcomed. Everyone there wants to make sure your car is good to go and safe. I got greeted by the best person- Ms. Amy . She gave me an AMAZING deal and worked with me in figuring out what my car needed. Fast service from the crew!!. Definitely only coming here if I ever need anything more. :)

Pe
Review №38

Alex and the team worked so hard to find what was wrong with my car and didn’t stop till they found the root issue! My car died while I was driving and I chose this location because it was close and they towed it for free. Alex made sure my car was thoroughly inspected to find out why my car died. Turns out it was a computer issue so he and the team worked tirelessly to replace the broken parts and went above and beyond to give me VIP treatment. Very honest and quality work.Thank you!!Ally

La
Review №39

I went in to get my engine light checked out and follow up on a potential oil leak. After checking everything out for me, Alex assured me I was all set and nothing was leaking. As I was leaving, we noticed my break line was damaged and leaking. He immediately got my truck back into the shop and fixed the problem. All the while keeping me informed about my options, how long it would take, and prices. He and Roy had me back on the road in no time. Very grateful to them. I have been to many mechanics and Ill say its rare to find ones that are honest and genuine. I have nothing but wonderful things to say about this Meineke team and will be returning for future maintenance.

Gi
Review №40

I called here after having a bad experience with another business. I called around 5:30 and they close at 6pm. Amy was was so inviting even through the phone and told me to go right away so they can do the service. After being turned down by a business with really bad customer service, it was very refreshing to have someone actually care about your problem. I would give more stars if possible!

La
Review №41

Very communicative every step of the way and was prepared to work with me on price in the event my warranty didn’t cover a specific repair. Will be bringing my business back here in the future.

Ro
Review №42

1st time here. Truck needed BASIC oil changed and that was all I needed . The counter guy,Alex, was very nice and helpful and didnt try to up-sell me on services that I did not want at this time. I was very happy with the service. Will come back,but make appointment 1st .

th
Review №43

I was down there from out of town and my car over heated. So I went here. And thanks to Alex and Roy for going out their way to help me get back on the road going home to Carlsbad New Mexico. They found out the problem real quick and fixed it right away!! God bless them!!!

Se
Review №44

The shop and waiting area were very clean. Amy was very helpful, she kept me informed and let me know what to expect cost wise. I was in and out in less time than I was told, overall a great experience. Would highly recommend their services.

Sh
Review №45

Was visiting from out of town, for a doctor appointment, our van started overheating. Called and Alex (manager) said, “Bring it over, we will take a look at it.” We got there and he had identified the issue within 5 minutes, and explained it thoroughly before fixing it. Professional, clean shop with very knowledgeable and helpful employees. All employees I interacted with while there were courteous and genuinely cared about taking care of our issue. If I lived in this area, Meineke in Richardson would be my go to shop!!

Bl
Review №46

This is by far the best service, quality and price you will ever find for car repairs and maintenance. The wait times are small, the prices are (very) competitive and they look out for the customer. In fact, they checked to see which services/fluid actually needed to be done compared to what the dealership told me, and they found that the dealership tried to sell me a fluid change I truly did not need (they even showed me the dip stick).Youd be hard pressed to find the customer service and quality this Meineke provides. Alex is the best car repair man youll ever meet. Theyll have my business for years to come.

Do
Review №47

They are the best team I ever met, especially Emma and Alex, they try there best to give you even more than what your expecting best quality,from work to price everything, Im so glad to know them and definitely will do all my work with them all the time, 👍

er
Review №48

I came out to my car after a meeting and found one of my exhaust pipes was loose. Being OCD about my car I immediately started searching for a place that could repair it at 4:45 on a Friday afternoon. After unsuccessfully trying Pep Boys and a local repair shop, they recommended that I try a muffler shop. Google said there was a Meineke shop within 5 miles on 75. Frantically I drove to the location but got lost. I called the shop got a voice mail and hung up. Now what do I do. My phone rings and its Amy (I really hope that is her name) from Meineke calling me back asking how she could help. I started to explain the situation, and she stopped me, gave me directions, and told me to bring my car right over.As soon as I arrived Allan (I sure hope that is his name) took my car and immediately started the repairs. In less than 30 minutes my car was ready completely fixed. I have never been given such excellent service by a repair shop than I had today. I was given the best birthday present. The responsiveness and willingness to help made my day. I have found a new home for my car repair as they do much more than mufflers. Thank you guys so much for helping me today and I will see you again in two week. Tremendous Service.

Kr
Review №49

Loved this new place. This was the first time visiting a Meinke location, and I will be returning. I had an oil change and a brake check. Alex was kind, honest, and friendly. And honesty is hard to find these days when it comes to a good mechanic. This is a full service shop, and they have an app making it easy to schedule appointments and such. I highly recommend them!

On
Review №50

First time here to get my mirror changed and I was so surprised by how fast they were, great service and I didn’t get charged. My new go to mechanic service, will definitely be coming back.

Tr
Review №51

I had to get my brakes replaced over the holiday weekend so willing to pay almost anything to get it done. Was told my caliper was locked up, which was easy to confirm since one side had a lot of pad and the other was grinding the rotor. I was ok if they had to replace it, but they took the time to rebuild it and save me some money. It’s comforting to know they didn’t just take the easy way out and replace it knowing I would have been OK with that.

Tr
Review №52

Went in for an oil change and they were able to get me in quickly, only took 20 to 25 minutes if that. Also I was able to get new windshield wiper blades installed.Amy was awesome with her customer service and very prompt with status updates. I will definitely be going back for future car maintenance and repairs.

Sa
Review №53

Alex was great! He was quick to help me with AC problems and was super honest and kind. I will definitely be coming back here with any future car trouble!

Jo
Review №54

We have a fleet of vehicles that we bring here and there has been absolutely no problems with any of them. There are a great bunch of guys who know what they are doing they do it fast and also at a great price. I highly recommend bring your vehicles here if you have any problems. ALEX IS THE MAN!!!

Ar
Review №55

Had a wheel alignment and oil change done. Had some acceleration hesitation and Alex explained why and told us to wait as it didnt need repair yet. Alex was honest and efficient and we will use them again.

Al
Review №56

The manager Alex worked miracles with my 2007 bmw 530i im very pleased with the service

Mr
Review №57

I drove to the shop mad && hot cause my a/c went out in my car NO WARNING 😡😭 but I drive away smiling with a snowman ⛄️ Next to me on a 90* day S/o To Alex Kaftajian 💪🏾 Great Helpful and Patient Guy #MustReturn

Ka
Review №58

Wonderful service. No B.S. they were straight foreward

Vi
Review №59

The absolute best service ever!! Alex and Roy are the best. I will definitely recommend friends and family to this great business. Very, very honest.

Ni
Review №60

It was the fastest oil change Ive had in a long time. They didnt try to sell me on stuff I didnt need.

Sh
Review №61

I needed alot of work done on my suburban I had already went a few other places and got the run around but when I found Meineke car care center they helped me and actually showed love in a timely manner I was back on the road I would like to give a personal shot out and thanks to Alex and his amazing crew and I cant forget Amy for being so patience with my frustrating demeanor.

Je
Review №62

They where very nice and helping me everything that was wrong with my car….

Ja
Review №63

This place was as advertised! Friendly service, professional approach, and consistent pricing. My first impression of this place is that they truly want people to feel that you can trust them with all your auto needs. It reminded me of my home town mechanics shop where people treated you right because they lived there in the community and if they didn’t; then business wouldn’t be good. I think I’ve found a great local mechanic shop that I can partner with for my automotive needs.😄👍🏻

Am
Review №64

This is the best service Ive received at a mechanics shop! The staff is friendly, professional, personable and helpful. The prices are incredibly competitive and the service is lightning fast. Ill be coming here from now on!

Su
Review №65

The team working here is a pleasure to work with. They are responsive, friendly and super helpful.

Ap
Review №66

Nice, clean, and super attentive staff. Definitely my favorite place to go now!Update April 2nd, 2021My car got a power trunk problem and couldn’t open for a week. Thankfully Alex helped me and fixed it for no charge. I’m a happy customer at Meineke!

Na
Review №67

Follow Alex, Amy and crew to this location. Always receive the best care and service from them. Even with a problematic car as mine. They do everything they can and will always keep me as a customer no matter which location they go to. Thanks to all of you and keep up the great work.

Da
Review №68

Working in the vehicle industry, Alex at Meineke has become more than just an associate but a friend. He goes above and beyond for every single customer and loves to ensure satisfaction that is beyond measurable. I appreciate the honest and fair work that he and his staff do on a regular basis, to the point that I use him for mine and my families personal vehicle needs instead of just business. If you’re looking for a place to get your vehicle maintained properly, Alex is your guy. 10/10

cj
Review №69

Alex, Amy, and the rest of the staff was a big help to me, when it came to repairing my air conditioner in my car because beforehand it was blowing hot air and now it is blowing nice cool air and that is really comforting to me and my family. I will be using their business again really soon.

Je
Review №70

Everyone is so friendly and they took care of my car in a timely manner! I will definitely come back whenever maintenance is needed!

Ca
Review №71

Super fast. Clean. Nicest folks to deal with. Would highly recommend.

Ch
Review №72

Had a great experience! Roy and the staff took great care of me and my car. They fixed the issue and saved me some money. Will definitely be back.

Br
Review №73

Thank u so much to the greatest manager (Alex) and team ever at Meineke in Richardson. Seriously they are my Number 1spot to go to.😁.They get the job done correctly and in a timely manner with just outstanding positive attitudes and greatest customer service.Like they are seriously like a family, they’re such a phenomenal team that preforms the TOP OF THE LINE, TOPNOTCH, THE AWESOMEST, services. They really, get the job done and go above for their clients to preform that 100% guarantee WOW experience!Thank u so much, my daughters and I are so blessed to have our ac back working cause it’s too danng hot here in Texas to drive around with no ac especially when it’s summer and over 100 degrees.It’s so refreshing now and we can finally enjoy our trips without sweating our butts off.We are definitely satisfied!🙂So BIG BIG SHOUTOUTS TO THE GREAT MEINEKE TEAM OVER IN RICHARDSON. Thank you all 🙏💗

an
Review №74

The workers were very accommodating and were able to successfully and efficiently repair my ac. They were had a pretty tight schedule, but were able to work fairly quickly in order to get us in and out!

St
Review №75

They were so nice and professional. I was even worried about a sound coming from my front end when I drove, so they drove around after to ensure it wasnt anything dangerous. They also made sure my tires were aired up good. And their system will text you all the results from the inspection they included. Very helpful. I would recommend them to anyone!

Ad
Review №76

I will be using this place from now on. If you want great service come here and ask for Alex!!

Lu
Review №77

Came in today for an oil change and inspection. Roy is super nice and they got me in and out quickly. They seemed very honest. Will definitely be coming back!

Eu
Review №78

Showed up for an oil change when the shop was too busy to help me. Instead of turning me away, the manager, Alex went above and beyond to make sure I got what I needed in a timely manner. Would recommend.

Mi
Review №79

First time visit. Outstanding service, first time I ever encountered a manager that helped on the work. Oil changed and tires rotated in less than 25 minutes. What else can I say!

Gr
Review №80

Took in my project car to get some big upgrades. As usual Alex and Roy took great care of me. They take great pride in their work and customer satisfaction; honest and fair pricing to boot. Won’t be taking it anywhere else. They do awesome work.

As
Review №81

Hit the curb and bent the front left axel on a Friday at 4:30 PM, so the best scenario to say the least. Called them that evening to see if this is something they could take on and Alex was super helpful. Got the car towed there that night, diagnosed by 8:50 AM and Able to drive my car out that day. Really great experience. Will recommend to friends and family! Thank you!!!

Mi
Review №82

This is by far the best mechanic I’ve ever taken my vehicle to The customer service is outstanding all employees are very polite as soon as I brought my vehicle in they immediately took it into the shop to start working on it no hassle no problems the work performed on my vehicle was amazing I recommend this mechanic shop to anybody that needs vehicle repairs

Ch
Review №83

They have some great service as soon as you walk in the door. Alex Kafttajin had an eye for what needed to be done to my truck in the near future and some costs I might want to look into

La
Review №84

Highly recommend! I brought my car in for an oil change and to get the brakes looked at as they were making a horrible squeaking sound. Alex was the mechanic that helped me out. He was very professional and got me in and out in reasonable time. He also was very honest with me about what needed to be done with my car and didn’t try to scam me.

Ho
Review №85

While I was in San Francisco, my wife’s 2016 Audi A6 had “check coolant “ alert, and we later found a puddle of yellow liquid under the car.Around 2am pst, I text messaged Meineke Car Care center in Richardson to get an estimate. Around 5am pst, the store manager Alex text messaged me back and said he could check the leak today.After he identified the issue, he explained a couple choices to get the leak fixed. Luckily he could get the required parts from Audi before noon and completed the work before 1pm pst. He also explained to my wife what to watch after the fix, and that certainly help my wife a lot as she had never taken car issue before.We truly appreciated Alex and Meineke Richardson and we will certainly bring our cars to Meineke for services in the future.

Jo
Review №86

Professional and friendly staff, definitely make you feel like you are in good hands

ch
Review №87

Very helpful when it came to my questions and when it came to looking at things at my car.

Ri
Review №88

Alex and Roy are good people. They know their stuff and they will take care of you. I highly recommend this shop and its hard to recommend a mechanic.

Do
Review №89

4/21/21, my next visit was just as good as the first, I made an appointment and was taken in as soon as I arrived. Oil change, two rear tires, I ordered them when I made the appointment, brake inspection, and vehical inspection, all completed in a timely manner. I love this place and they have earned my trust.1st visit, Husband and wife ownership team, they are just nice people, helpful and professional. I pulled up in front, walked inside, answer a few questions sat down and my car was ready to go in short notice. Ill do business with this location next time I need an oil change, tires, or just general maintenance and repairs. Its important to have trust in your auto care providers.

a6
Review №90

Wanted: Inspection (machine under audit), oil change (lifts were booked until the next day, new wiper blades.Received: Because Alex couldnt get the inspection and oil change done, I left with new wiper blades, for free, in 5 minutes. Phenomenal service!

R
Review №91

I usually dont post reviews but had such a wonderful experience, I had to share! The staff was attentive and worked with me (without being pushy) to get the best deal possible. Up to this point, I have always used Groupon for oil changes and these prices were comparable, with the service much better than places I have gone to in the past. I can not recommend this shop enough after the quick, thorough, and high-quality service I received there. Will definitely be back in the future!

Ju
Review №92

Friendly, incredibly efficient and I appreciate that I was asked and given an explanation if anything other than routine was recommended or needed.

ca
Review №93

I FELT THAT THEY WERE HONEST EVERY TIME I HAVE WORK DONE ON BOTH MY CARS ALEX IS JUST GREAT HE TAKES HIS TIME WITH YOU AND EXPLAIN THINGS TO YOU YOU KNOW I FOLLOWED THE CREW FROM OLD DENTON WHEN THEY WORKED THERE.THE YOUNG LADY AND THE MECHANIC ARE ALSO VERY NICE, GOOD PLACE TO GET YOUR CAR WORK DONE.

Za
Review №94

Went in to get a cat-back exhaust installed. Alex the store manager quoted me very fairly. Jesus did a extremely thorough job installing and making the welds, I was very impressed with his attention to detail.

Mi
Review №95

This is by far the best mechanic shop I’ve ever taken my vehicle to the customer service is outstanding and all employees are very polite the work that was performed on my vehicles was perfect I would recommend this to anybody that has any issues with their vehicles

Hu
Review №96

Outstanding customer service, great value, highly recommended

Jo
Review №97

Convenient neighborhood oil change at fair prices. Team was friendly. Service was efficient and waiting room available and clean. Appreciated free bottled water and WiFi.

Au
Review №98

Alex was very professional and took great care of my car! I would highly recommend!

Mi
Review №99

I went to this Meineke location for a State Inspection. The facility is clean, the service was very quick, and the employees were very friendly. I was in awe of how quickly I was in and out. I highly recommend this location for any service needs!

Mi
Review №100

Everyone we have interacted with here has been nice and helpful! Some shout outs to Alex and Doug for their great customer service. Happy to have finally found a repair shop that I feel I can trust! Highly recommend!

Information
17 Photos
100 Comments
4.8 Rating
  • Address:342 S Central Expy, Richardson, TX 75080, United States
  • Site:https://meineke.com/locations/tx/richardson-2791/
  • Phone:+1 469-607-1856
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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