Good pricing good service. Mike is great with servicing the customers needs.
I visited this morning per a recommendation from the parts department at Toyota of Richardson. It was definitely worth a trip. They were very professional and addressed my concerns in a very timely manner. They didn’t even charge me a fee for fixing the problem even though they took nearly an hour on it. I went and bought the team breakfast burritos for my gratitude. They are truly a professional and ethical company. Kudos to their wonderful technicians!
This is a great auto glass shop, very easy to work with and they are fast. They do drop offs at the store or will come out via mobile. We have dropped off both of our cars at various times (darn highway rocks) and they’re ready in about two hours. They did recently sell the business to Safelite but it looks like most of the staff is staying which is great.
Great team! Fast & friendly. Best prices around. They have taken care of every windshield chip/crack Ive ever had since I moved to Richardson over a decade ago.
They were very flexible with appointment timing, even when I had to change it. The customer service was friendly and funny and they replaced our windshield in about 30 minutes! Definitely will be back if we ever get another crack...especially as it was half the cost of an insurance claim!
TRUE gem of a place! Restores faith in smaller, well run, customer-focused service companies. Needed a relatively minor glass service done on car. Larger chain companies and others near Frisco wanted $200 just to look at it. Chris at McKinney location actually listened to me and provided quote of $50. Actual charge once completed… $35!!! That just doesnt happen anymore! Give these guys a chance or youre just cheating yourself out of a likely positive experience involving car repair. Where else are you gonna find that?!!?
It took longer than they expected due to my cars construction, but Im glad they took the time to do it right. It required additional replacement parts from Lexus. I would use them again. The new windshield looks great.
True customer service! Setup a time to replace a windshield at their shop. Same-day had a flat, instead of taking the cancellation, they came to the tire shop and replaced it there. Did have a minor issue with the way the windshield was placed so I took it to the shop - was in and out with zero hassle. Makes me feel confident in their work.
Great customer service! The price for my windshield was right. They were prompt and courteous. And the job was done right the first time. I cant recommend them enough.
These guys are inexpensive and professional! I had my windshield replaced while I waited. Call to make an appointment first is your best option.
Richardson Auto Glass replaced my cracked windshield as well as my wiper blades. I figured I would let the professionals install them since they can be a pain to put on. A few days later, one of my wiper blades flew off during a rain storm causing the wiper to scratch my new windshield. I called them the next day and they came right out and replaced the windshield as well as my wiper blades. What a delight it was to see that a company has such great customer service! No questions asked, no waiting and it was taken care of immediately. I would highly recommend Richardson Auto Glass for your auto glass needs! Thank you Richardson Auto Glass!
The best place youll find to have any windshield repairs done. Theirs a reason theyve been in business so long. Great service
They have replaced 2 broken windshields for us. Their service has been great and quick. I highly recommend them and will use them the next time that we have a windshield need.
Outstanding customer service and prices lower than you would expect. Perry Wright is awesome.
Ive been coming here for years. They are conveniently located, price is fair, great customer service and the results speak for themselves. Ill be back. Thanks, Wayne Holt
Staff is friendly, service is excellent. Prices are on average with others in the business. Had a door window replaced & was in & out in less than an hour.
Great price and unbeatable customer service. Thanks Duran for the referral and Jen for getting me in and out so quick the same day!!
Staff was very friendly. A technician told me my chip wasnt deep enough to require repair. Nice to know they are honest while doing business.
Only about an hour to completely install a new, acoustic layered windshield for my 2015 Honda..
Dealer paid for windshield to be fixed, they did a great job.
Did great job...like new again
I will drive here everytime. Very professional!
Good quick service while you wait
Good professional service.
Quick service, quality work and okay pricing
They broke some parts on a rain sensor cover. Customer returned vehicle 3 times and still not working properly.
Bad service for everyone
Poor service, messy operation.
Custumer service crappy.