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T-Mobile
5190 Wilson Mills Rd, Richmond Heights, OH 44143, United States
Appearance
T-Mobile

Comments
MA
Review №1

Customer service not great had to leave and go to another location. Would not recommend

sh
Review №2

Very disrespectful employee. I usually just let stuff slide but not today!!Definitely registering a complaint!!! If IL could have given NO stars I would have !!

Do
Review №3

Amazing environment. DEL and his team are amazing and always take the extra step to make sure the customer is well informed and taken care of.

Ka
Review №4

I prefer this location its clean, the staff is usually friendly and very knowledgeable, sometimes wheen i do transactions over the phone they get messed up but me and my family come here and no matter whos working they are competent enough to fix it, thankyou.

gi
Review №5

Very professional knowledge helpful and patience.

De
Review №6

Manager Jaime was awesome helped with everything we needed

Mi
Review №7

Friendly, modern and no pressure. They have all the latest smart phones at updated prices. Staff is knowledgeable.

Ed
Review №8

The 2 young men was very helpful considering all the customers waiting to be helped.The store needs more help.

be
Review №9

Very pleasant associate. Professional she made sure I understood all info given

Ap
Review №10

Do not shop a this store. The Manager Sergio sold our company phones not knowing if they would not work in our area (They will not) but told us the coverage was great. He then told us after paying for brand new phones to request replacement refurbished phones. Check your coverage area and avoid this store if you choose to take the chance on Tmobile. If there was a lower rating I would certainly give it to the Richmond Heights Tmobile Store.

Ra
Review №11

Never answer the phones

Ol
Review №12

Zeljko was very helpful

Mi
Review №13

Great service

Bo
Review №14

They are not authorized dealers!!! beware

Information
15 Photos
14 Comments
3.7 Rating
  • Address:5190 Wilson Mills Rd, Richmond Heights, OH 44143, United States
  • Site:https://t-mobile.com/store-locator/oh/richmond-heights/wilson-mills-rd-richmond-rd?y_source=1_NjMzMTE1Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 440-683-4003
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:12–5PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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  • Phone Dexter5115 Wilson Mills Rd, Richmond Heights, OH 44143, United States