The clothes and shoes are well made, and theyre incredibly comfortable. But what gets them 5 stars for me is the customer service. I came in yesterday and was helped by Lynn Bell, the Assistant Manager. She listened intently to what I wanted and brought out an impressive array of pieces to try on. I was made to feel like a celebrity, from placing the shoes on my feet to tying the laces. I felt like I was in a place three times as expensive. If you need nice ready-to-wear clothes, go see Lynn. Youll be happy you did.
Lynn & Travis know their merchandise!
My favorite store, just to drop by and greet the staff. Dangerous though, I seem to want new items even though I have enough shoes
Love this place!👞👔💚 Tons of Sales right now, and most importantly I feel safe being there! Masks are required. Every time I go in the store it always looks and smells clean. I highly recommend J&M for everyone, whether it be as a gift, or for you!
Travis is such a good person and great ambassador for J&M.
Great customer service. Travis is really a great guy. I frequent this location for the hospitality as well.
Great experience here! The manager Travis is as classy and professional as they come!
Forgot his name,but was too friendly,enjoyed him will come back
Customer service is second to none. The black guy really knew what he was talking about. Great salesman. Great Products!
Seriously an amazing store! Really great made shoes for a good price. Travis was stellar! He got us all taken care of and personally put four or five different styles of shoes on my wifes foot, seeing what size would fit her best. As a customer I was blown away by the professionalism AND personable service Travis provided. As a LGBT couple I felt welcomed and accepted. Even if the shoes werent very well made, which they definitely are well made, we would return because of the awesome customer service!
The manager Travis is great. I enjoyed the service.
Quality clothes and shoes. Prices are usually in alignment with the quality of the item, but I prefer to wait for their sales. I just picked up the Lofting Gore Buckle Boot. I am extremely pleased with it.
High quality products served by professionals. Even though I didnt buy anything, my ten minutes in here were very enjoyable and I will definitely be back with my pocketbook full
Great shoes. Got a pair on sale, which is the only way to buy there.
Despite very limited wide shoes selection, they have execllent service (5 star service) to help you find your clothing or shoe item.
Awesome store, Travis is the man, some of the better shoes generally in stl