user
Horizon Auto Glass & Tint
1560 Deborah Rd SE, Rio Rancho, NM 87124, United States
Appearance
Horizon Auto Glass & Tint
Comments
M
Review №1

They were incredibly professional so weve used them for two in-house vehicle tints and two mobile windshield replacements. Danny has done such an amazing job, he really deserves some recognition for excellence!

Er
Review №2

Friendly customer service. Professional installation. Very satisfied customer!

La
Review №3

Danny was the technician who repaired the windshield. He was professional, customer service oriented and the repair was superb. 5 stars for Horizon Auto Glass!

Hi
Review №4

These guys put the tint on better than the dodge factory/employees. If you want tint... Its just over the horizon. (Dad joke)😬.

Ru
Review №5

When in today for a windshield replacement and an hour early. Karen was more than willing to let me get in one hour early and they did a very professional and outstanding job.Highly recommend Horizon for any vehicle they worked on my 2002 Dodge ram

De
Review №6

Great place to get your car window fixed. Had just bought a brand new truck and got a bad crack on the front windshield and needed to replace it, got an appt right away, took care of the insurance and was in & out within an hour. Erica was great as was the installer. Highly recommended for any windshield repair on any vehicle. Excellent work.

Ke
Review №7

Danny S was great, came to our apartment, installed the windshield within an hour and was very helpful and friendly. Definitely recommend Horizon over safelite! The same windshield safelite wanted 500!! Horizon was only 300. Thank you for quality service

JS
Review №8

I had a chip in windshield, called for quote and made appointment. Staff was very courteous and professional. Chip was fixed quickly. I am very happy with the quality and service, I will definitely recommend to my family and friends!

Vi
Review №9

Really great experience called and Karen was more then attentive she really made me feel like she cared the guy came to fix my glass and were so happy with the work and the communication with them also they were able to give me more info and get what I needed with in a week another glass shop I tried took over a month to get what Karen got me in a week would definitely recommend and use them again really appreciate there customer service and willingness to help there customers

Ro
Review №10

The installer was fast and very professional!

ne
Review №11

I have a car that only needed 1 window tinted. They tinted my window very fast and it was very affordable. Be sure to set appointment, and do not be early though. Just show up on time and youll be seen happily.

EE
Review №12

Got a quote, got an appointment date but didnt even make it to their front door. Turned out they couldnt get what i needed. Pretty disappointed so good luck to their next potential customer!!!! Dont tell people you have what they need if you dont!!!!!

Da
Review №13

Their helping me find the right windshield for my Cadillac

Da
Review №14

Polite professional. Windshield replacement done in 45 minutes.

Ja
Review №15

Fair pricing, excellent service and local!

Ry
Review №16

Did y’all polish my headlights?!?! Thank you, wow they look good! I went in to replace my windshield and get a tint, my car looks amazing.

Je
Review №17

Had the 2 front door windows tinted to match the rest on our 2020 Ford Explorer and they look great! Job was completed while I waited and everyone I dealt with was friendly and professional. All the info they gave me to protect the tint until it cures fully was very complete and easy to understand. And it only cost $70 plus tax! Highly recommended!

Jo
Review №18

Very reasonably priced and great service

Ch
Review №19

Came in last minute for a chip repair and everyone was extremely kind and professional. They got the job done well and quickly. They made us feel like more than just another random customer. I would highly recommend them for any of their surfaces and in the very likely event of getting another chip in my window (normal occurrence living in New Mexico ) I will be returning for their help!!

wo
Review №20

Outrageous price for install that took ten minutes. End up doing it myself wanted to charge me 290 labor 2 to 3 hours worth of work end it only takes ten minutes

Ke
Review №21

This is our first time to use Horizon Auto Glass and we are very glad that we did! Danny came to our home and replaced our windshield. He knew what he was doing and was very professional. We will call you for all future needs as well. The price was excellent and service even better! Thank you Danny and Horizon Auto Glass! We appreciate you and we highly recommend you to everyone!!! Call them, you will not regret it!!! #customerforlife

Se
Review №22

Had my windshield replaced at a reasonable price and it was done quick and easy with friendly service both from making the appointment to the tech who came to replace it was very friendly and the windshield has no problems going on a week now so for me 10/10

Ug
Review №23

HIGHLY RECOMMEND! I called a month back asking Adam a bunch of questions. With my hectic schedule, plus the weather was still a bit cold, I decided to hold off. I called last week, explained the crack in my windshield had expanded across towards my field of vision, they sent Danny out the same morning to repair at my job site, eliminating the work scheduling problem I have! AMAZING! Danny was courteous and thorough in his explanation of the instructions for the after care of the repair. I am shocked the travel to my work site was not an extra cost to the repair. This company made the repair of my windshield seamless process. THANK YOU

Da
Review №24

Quick flexible service

Ch
Review №25

Great service great people ! Go local support this place people. The ladies are friendly staff very professional.

Ma
Review №26

I visited this establishment to replace a broken windshield and tint. Staff was very friendly and helpful from the first call to schedule appointment through completion and pickup. Work was completed expertly and quicker than expected. Associates kept me informed and communicated with me the entire time. I would definitely use this place again and recommend it to others.

Ju
Review №27

I have gotten windshield work and tint from horizon on the east side. This is the first time getting work from the rio rancho location. Installation was fine and the office and scheduling people were great. Installer acted totally put out and was extremely short. If I was not on a zoom call, I would have asked him to leave. Maybe it was on off day or something but I will not be conducting business or recommending services to anyone.

Jo
Review №28

Called and set up an appointment on the first call - super professional but very friendly. Windshield was installed at my work as scheduled. Installer had a great attitude and covered everything very well. Highly recommend and will use again when needed.

Sa
Review №29

They did a fantastic job

Ti
Review №30

Tint looks good (2 front windows and windshield strip) and no bubbles after a week or so. They left their grease (?) and what Im assuming to be window cleaner all over the doors of my brand new sparkling clean vehicle. I asked for a perfect match about 5 times before leaving it at the shop. I was told 20% is the best match before they ever saw my vehicle. It wasnt explained until after I picked my vehicle up that it was explained that NM states the front two windows cannot be as dark as the rear ones. Although the woman working there may assume this is common knowledge, I would have appreciated being told that BEFORE paying them what I did. I would not recommend.

Jo
Review №31

Affordable quality auto glass service. Got my windows tinted over 2 years ago and still looks new. Had a windshield chip repaired last month. Took less than half an hour and looks great!

rr
Review №32

Chay has the can do attitude. We are able to get in and out in a timely manner. They keep a history of all the work they have performed for us on our vehicles and the technicians know how to access the information, not just the office staff.We recommend Horizon.

Ma
Review №33

Great service, great prices! Replaced a windshield and stripped & re-tinted a back window. Tint has a great warranty! Local, family-owned makes it even better!

Su
Review №34

They saved us $163 on my husbands windshield!! The facility is clean and easy to get to. The people at the front desk are very friendly, and I am recommending this place to everyone I know.

Ba
Review №35

Wonderful and friendly staff. Work done was great and affordable.

Do
Review №36

They have helped me out over the years. I always used the other location until they opened up here. Very glad to have this location in RR.

Wi
Review №37

They replaced my windshield and calibrated cameras quickly and expertly. Though I did OEM parts on insurance coverage, they offered excellent pricing on equivalent after markets part prices. Everyone is very friendly and on top fo getting the job done,

Je
Review №38

This place was great for a chip in my windshield. I was in a time crunch and walked in 5 min before they closed and was still treated great. They worked on my vehicle even though it was closing time and handled my vehicle with care. Thank you guys very much Great Job!

Ro
Review №39

Still waiting for windshield.

Ra
Review №40

Bought a new car and wanted to have the windows tinted, I have see a lot of tint jobs with small bubbles etc. Made an appointment and was told it could take up to 6 hours due to the premium tint I was going with. Dropped off car and waited, it only took 3 1/2 hours or so and there is not one issue or flaw with the tint. The tech. (Angel) did an excellent job and I would have no problem going back. Entire staff was fun and friendly..

Da
Review №41

Very professional and did a great job.

ad
Review №42

This place has taken care of my auto glass needs for several years. They do a great job!

Mi
Review №43

I signed a paper agreeing upon a price to replace my windshield and tint 5 windows with 5%.After having dropped the car off, I received a call from them. They informed me that they will have to strip tint that was previously on the windows. They didnt notice it was on there when we did the initial walk-around for the car and they wanted confirmation from me for them to continue the job even though the price would go up but I told them I was unable to pay anymore money and to skip those windows I would get them done later.They went ahead and stripped the tint on my car for free. very professional and Im very happy they didnt charge me extra by surprise but even had the courtesy to call me and go above and beyond what most places would do.:)

Lo
Review №44

Great prices, wonderful staff, car had window replaced and tinted in less time.

Sh
Review №45

Horizon Auto Glass. They are awesome, very professional, honest & courteous. If the need arises, they are my go to for auto glass repair.

Ji
Review №46

In and out fast for a cracked windshield. Really nice folks too. Solid operation.

G
Review №47

Very professional, from start to finish

De
Review №48

Horizon did a great job tinting my car and fixing my chipped windshield. Comes with a lifetime warranty. The install technician Chay was professional and courteous in keeping me up to date on the timeline of the work.Great Job!!!

Au
Review №49

Low price for a window replacement. Very friendly, fast and professional service. If you get a chance, work with Adam, hes very funny! Pleasure doing business here, would HIGHLY recommend! THANK YOU!!!

Dw
Review №50

Great customer service! They were fast and efficient. I got two windows tinted on my truck and it was a great price for great work!

Se
Review №51

Taking my vehicle here twice in a month they did a fantastic job at a good price.

ma
Review №52

Best

Ad
Review №53

I made the mistake of letting my battery die while I comfortably listened to the radio in my car, and with no cables in hand, I approached this Horizon location. Adam, the extraordinarily helpful agent at the front desk, went out of his way to jump my battery with a jump box, not car and cables. It would have been much easier to say no, and many people would have! When I come back later this year to get my windows tinted, itll be because of the assistance you provided me with today, Adam. Thanks again my friend.

Ki
Review №54

Outstanding!! Total time from the time I called to the time they finished was a little over 4 hours. WOWThey were great. Highly recommended.

Ja
Review №55

Very professional.. Very clean... I had to bring my car back a second time to finish the job and was given a discount for the inconvenience.

Ar
Review №56

Gave us the run around and refused to check the price of a part until we paid a $95 inspection fee. Avoid!Edited to add- And if you dare to post a review to let others know about their shady practices, they get all Creepy McStalkerson and pull your service ticket and put your business out on the internet.Second edit- Creepy McStalkerson confirmed. Dont do business with people who cant be professional. This was not what took place, there was no Vin request, only the demand for the fee.To owner- for some reason, I chose not to do business with you. Went down the road to Westside Glass and had a lovely experience without the attitude.

Jo
Review №57

Very friendly staff and professional

Me
Review №58

Amazing! Will get my next vehicle tinted here!

Ka
Review №59

Excellent service, great job on my windshield. Karen was amazing! Thank you so much!!!!

St
Review №60

Fantastic quick work, and reasonable prices.

te
Review №61

Professional and prompt service

Er
Review №62

Awesome service and work.

Da
Review №63

Window crack.

Ma
Review №64

Great service and quality work.

Ti
Review №65

Friendly service...

Ro
Review №66

Great service and very friendly

Je
Review №67

Professional and courteous staff

Pe
Review №68

Good and friendly

Lu
Review №69

Good but expensive.

Information
19 Photos
69 Comments
4.6 Rating
  • Address:1560 Deborah Rd SE, Rio Rancho, NM 87124, United States
  • Site:http://horizonrio.com/
  • Phone:+1 505-822-1717
Categories
  • Auto glass shop
  • Glass & mirror shop
  • Glass repair service
  • Window tinting service
  • Window treatment store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Appointments recommended:Yes
Similar organizations