I worked there pre-pandemic and when it hit. Started off at 12 an hour by the time I left was at 17, now it looks like they start you at 18.During lockdown we were all sent home. The company paid our benefit selections for us until we came back. The owner made several videos to keep us informed. Was called back and asked to start work from home. Support was rough then but they worked on it and asked experienced employees to help newbies.Skype/Microsoft Teams conversation all day to get help and stay involved. Company celebrates holidays for employees and keeps it fun.Good place to work but gets boring. Stats are easy if you show up and just simply read a script.

Great customer service. Work was completed quickly. Thank you so much.

This is the best, most professional place for windows.

Customer service is very poor, I picked up my vehicle and was told I only had to pay deductible of $100.00. After work was complete and I picked it up I was told I had to pay the difference of my windshield because it was O.E.M glass( which apparently they only cover after market glass) that was installed which was another $300.00 I am supposed to pay. Very very poor communication and claim process. Would HIGHLY recommend taking your business elsewhere.

Fyi they dont fix any mobile devices with cracked screens and they will permanently block your number if you call and ask them to😁

Definately not who I thought they were. After a year of hard work I did for them I had to go to Texas to see daughter. Was told I needed to quarantine for 14 days. Once I returned on the 15th day I was told I was terminated because the 14 days were not approved by them??Absolutely absurd. I will be getting corporate involved and anyone else that I can just for the principle of this.These people will not get another ounce of work out of me with the stress they added to my life with this.I WILL MAKE SURE AS MUCH PEOPLE AS POSSIBLE HEAR ABOUT THIS.BRIAN HIMSELF AS WELL

I have so much I want to say about Safelite Solutions I will just keep it very brief I was lured in by the 12:50 hour pay but you will work your hiney off for 8 hours a day and then if the vice president of the companys dreams come true because he came to town and told us he prays for horrible storms and tornadoes which I thought was just terrible. They claim to hire from within yet they hired 17 people from the outside two of them came from zytel and even coaches they had been there just three months and they made them coaches and I dont know if this is true but theyre supposedly making $20 an hour and my disgruntled I was I thought I was going to have a lot more support than I did I did not but I found a better job a job that actually believes in their mission statement and treats their employees like their people heed my warning stay away

Originally based out of Ohio, the best CEO in the world. He really knows how to run a company, built entirely around their employees. The vision for this company is excellent. Employees arent just a number, and can submit changes to pretty much anything to higher management in writing, and improve their call-center surroundings. Was an emplotee here, but never a customer.

Team Spirit atmosphere...Great growth potential...Good place to work.

This is by far the best call center Ive ever worked for. Pay raises come as long as you do your job and meet your stats. Ive been here since they opened and theyve come a long way. I remember when there was only one night job coach. What I love most is that management listens to feedback and they take action. They do their best to make the employees happy.

Quick knowledgeable staff fixed my windshield in a matter of minutes Thanks safelite!!

Cannot get through....

Best place ever . Has the most best boss, and I love the atmosphere

I work there

Called and they kept asking the same questions, over and over again. They need to be trained better. Went with Horizon was $40 cheaper.

Love working here😊 great people and work place

Because they are the best at replacing or repairing your automobile glass

Went there for a customer svc rep job interview 3 weeks ago.. thought it was all sewn up but I apparently may not have been what they were looking for...and back when I lived in Bayonne NJ we used their company to replace our windshield and we liked their customer service/appt rep and their field tech who did the job..and I had a fantastic phone interview and face to face interview...did a great role-play reading of the customer svc script with a manager... disappointing...

Definitely not a good place to work! There are alot of sexual predators employed here. The company says they have a no tolerance policy for sexual harassment. But unfortunately they do not follow that policy. People do hard drugs and drink in the restrooms constantly. This place is very unsafe to work!

I work here and have since opening the building. They have a break room with a mini store and really awesome vending machines with healthy choices. Lots of perks even for those who work part time, its hard to keep track!

My daughter works their it a great place to get windows replaced

I loved working for Safelite. They really value their empoleyees and customers.

Decent place to work although employees are treated like temps for the most part. The pay is fair but I really cant say its good or bad. Its just another place to work and pass the time by clocking in and clocking out.

My car looks new . Fast service, nice staff. Got me in and out in under 2 hours..

Cant wait to start work here!

This Company will not Pay you when you send the invoice to them for the work they agreed to pay for. I have faxed it 3 times, called, and emailed. It should have taken one simple fax and then one simple phone call after they didnt receive the fax that i have confirmation that it went though. When I call someone always answers after 20mins of holding that is so rude it makes you wonder if they are bill collectors as a second job. All for a 60 dollar bill... My time is Valuable and i dont like when people Waste it. They asked for the Customers signature, the VIN, The referral number and Part numbers on the invoice, So i sent it and i got an email saying it was denied. So i called to find out why and the rude fellow i spoke with told me they had no record of it getting denied or receiving the fax but i received the email denying it. So then he says to email and fax it and if that dont work call back.....? Give me a break BAD SERVICE HELLO YOU GUYS CALL ME WHEN YOUR READY TO PAY ME

Great place to work with a people first environment.

Great place to work. I hear they dont have a gym or a standing desk. Hope they change that.

I worked here for some time good pay however lots of corporate lieing. I won awards for yearlys and customer commitments. Until 6 months ago we were forced to get a certain amount of credit cards. Job can give you PTSD from listening to 1000s horror stories. They take all hurricane,disaster,fire,etc. home/death first notices of loss. Training was incorrect in relation to HR and company rules. Location is in Bernalillo I was coming from South Valley and the worst traffic was in Bernalillo construction some times 45 minute problems, Safelite did not care but we did get in trouble for late when their is nothing we could do. Their is a massive turn over rate classes have 30 people after 6 months only 2 or 3 remain from 30-40 people some times less. The cafeteria store, all lunches are about $10. Holidays are a requirement. I have seen people drink in the parking lots, after hearing hurricane house losses for hours I have seen people throw up. I have seen ambulances take workers out at least once a month, their are like 400-600 employees so it does happen. A supervisor once said ok dont pay attention and lets get to it, as paramedics are wheeling out the employee. Everyone is realy nice and pay raises are easy however the job of listening of family deaths or family members bodies trapped in houses or car deaths does make people weird in the smoking area so to say. It is a interesting place but I do not recommend it, management is always trying to win NM workforce of the year and this last year we were forced to vote yes lol they had us do it during business hours was a whole thing. I didnt like it.

I was told by Richard Diab that this place hires felons. He had a hard time when he got out of prison finding a job and they open the doors for him. Hes making great money here at Safelite. They allow you lots of overtime Richard states . If youre looking for work check them out. Its called Safelite AutoGlass located by the end of Hwy 528 and Bernalillo.

Overly picky on staff interviewer had a negative attitude the whole session purposly looked for things to disqualify canidates and only that

Great building great place to work

Great place to work. Excellent technology and friendly supervisors.

I love working here.

Horrible place to work. You are unable to get any time off and the management is horrendous. You are better off working at McDonalds than here.

I love working here.

Amazing customer service support

Haha this place is huge and great not to mention the big break room we have

Easy to find on Google Maps

Excellent customer care.

Never got tax forms from them, and they don’t have a number to contact and they don’t reply to email. Had to report them to the IRS

Can anybody tell me if this place hires felons I have drug charges on my record and have an interview this week.

Amazing place to work and great people.

Great place to work.

Rude employees they just hang up on customers when they cant find the right glass

Employee:Great faculty ulty and facility

If there were 10 stars theyd get 10

Top of the line glass

Come on your appointed time!

Great call experience with people

This company will not pay us we have faxed and emailed the invoice 16 times since November 30,2017 and it is march 22, 2018 I have problems getting paided every time

The best and easiest call center to work for

Not family oriented when it comes to working

I have never gotten good service

Best call center I worked for

I have worked here for over a year and a half, and have had 5 job coaches in less than 6 months no one knows why, outside of that its a good place to work

Great employees

These people suck.

Very helpful

HORRIBLE INSURANCE WHEN IT COMES TO PAYING FOR THE WORK THATS BEEN DONE FOR THE CAR. WE DID THE WORK FOR A CUSTOMER AND ITS BEEN OVER A MONTH AND THEY STILL GIVE US THE RUN AROUND AND PUT US ON HOLD FOR HOURS AND THEN HANG THE PHONE UP. WORST INSURANCE COMPANY TO DEAL WITH.

I work here

Hope to finally be apart of the family.

One of the bigger call centers in the area

Toxic work environment

Amazing staff

Incredible company

Great place to work!!!!

Too expensive

Too busy

Former job

Clean