They gave our grocery pickup to another customer but we were still charged for it.

Usually I find WalMart Pharmacies to be exceptional but this time my doctor put me on a new prescription. I had used my clinic pharmacy for the first month, had a follow up with the doctor, informed her my asthma had been extremely bad, she confirmed she wanted me to continue taking the medication and wrote a new prescription for 90 days and sent it to my WalMart Pharmacy. I picked up the new Rx, the pharmacist ask if I had any questions and I did reply that I did not. Soon I was having hair loss symptoms so looked up the side effects and found the prescription comes with a warning not to take if you have asthma. I had not been notified of this when beginning the medication nor with the new script at WalMart. They have always been great about catching medications that would counteract or cause allergic reactions, etc, but this time they did not inform that I was talking a medication that could be dangerous with one of my medical conditions.I had been having extreme asthma attacks for the past few weeks, to the point that I was almost willing to go to the emergency room. Assumptions of why never came back to my new medication.(I will be making an appointment with my doctor, immediately stopped the medication, (even though it says not to but am having lessened use of the inhaler already,) and will follow up with the pharmacy.

Caring staff, always willing to meet their patients needs.

Ive used this pharmacy for several years because Ive found everyone kind and helpful. I appreciate the pharmacist taking time to answer any questions I might have on how to take my meds and watch for possible side effects. During these COVID-19 times, its nice to know that not everyone thinks of senior citizens as expendable. The people at this pharmacy have always treated me with dignity and respect...thank you!

This pharmacy has a lot of new staff, previous reviews talk about bad staff but if you look, they were written 1 to 3 years ago. The staff are very nice and helpful now! They are quick to answer the phone and the pharmacist are always willing to answer questions! They make everything very easy and clear. I love going here, especially because they have a drive through as well!

Always such a bad experience I hope this can be corrected in the future this is 2020 and it’s Rio Rancho ? Why are the pharmacist so bad mannered and rude? Not very caring or empathetic. It’s sad. They always seem so busy to help customers and take there time as much as they can. They are not very hard workers and it seems they hate their jobs. When will this be addressed? Who else can we reach out to to take this complaint further?

I dont understand what everyone is talking about. The people at this pharmacy are amazing. They helped me transfer my prescriptions, making countless phone calls until it was done correctly. The previous pharmacy was fighting the transfer every step of the way. I will not be using anyone else.

Always late filling and wont even call you to say they are late.. Wait till you show up and told time then tell you to go shop for 30 munutes- 1 hour till they can get it done

Cant figure out how to fill a prescription. My doctor has both faxed and called and they ignore it thanks for easy access to my life saving medications

The Pharmacy people are very rude, with the exception of one woman. When I called to check on my prescription, the woman I talked to didnt hang up fully and I could hear her talking about me. I will never take my prescriptions to this Wal-Mart again.

The drive thru pharmacy is supposed to be convenient but they never have it open. Everyone behind the counter is always so rude makes you not even want to go get your prescription in the first place.

Just terrible customer service, incompetence all around.

I called they let phone ring for 10 min before ! Then they put me on hold for 20 min! I tried to call in meds and said my # is in valid they need to update there systems!!! Then dont have meds in stock for a week!

It seems like they never want to work and never want to help anybody. They just lie to you so that you take off without even them trying to help you out. Look at all these bad reviews. Horrible!

This staff is RUDE! If you take a daily medication, be prepared for them to treat you like a junkie.

Drive-thru service. Great specials.

Very poor customer service. I have to give my info everytime I go it seems like. It should be on file. They are always rude and I hate going. In the process of changing pharmacys

They where very mean so screw them im gonna go to target now

Customer service is bad never have enough help they never now where all your medication is they take a long time to locate it. Then need to clean house and get new employees!!!!!!!

The pharmacy people are very rude we got turned away twice for flu shots and the first they had lunch in 30min and the 2nd was to much work for her

My doctor sent my meds to the wrong Walmart I spent all day trying to get it transfer to the Walmart on southern and all they did was tell me to hold or thats not there Job.

No problem with employees

Employees are NEVER pleasant.

Its inside of Walmart