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Rite Aid
6970 N Rochester Rd, Rochester Hills, MI 48306, United States
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Rite Aid
Comments
ma
Review №1

Im not entirely sure why the pharmacy team are so rude at this location. One could only assume that they dont like their career choice, thus taking their passive aggressive attitude out on the customers. Service is slow and met with judgmental eyes from staff solid 1 star

Je
Review №2

What a waste of time! We had an appointment for my daughter to have a rapid COVID test. We waited in the line at the drive thru pharmacy for more than 30 minutes. The pharmacist told us they dont have any rapid tests. I can only conclude that Rite Aid has poor management.

Ka
Review №3

Staff was very attentive and my script was ready on time.

An
Review №4

Really disappointed that we have switched pharmacies 2xs nowI had kidney stones and my wife had major back surgery due to a fallWalgreens really us around getting our pain meds and riteaid doesnt even stock themRiteaid also shorted us on what pain meds we had prescriptions for.Not everyone is A Drug Addict! This state and these pharmacies have gone overboard. If you have lived with someone in constant pain you know how badly pain medication helps those in need.You responded but it changes nothing now you want me to contact customer service ? How about you train Pattie not to act like we are drug addicts when we are in need my wife has 8 screws and rods in her back and nothings changed. She should at least attempt to be professional instead of passing judgement we are taking our business elsewhere even though its a lot less convenient.

Fr
Review №5

“We aren’t filling prescriptions right now. We are just giving COVID-19 vaccines.” Is what I was told yesterday. Are you kidding me? You are a PHARMACY. You stop filling meds altogether? I won’t come back to this place. How absolutely ridiculous. They told me it was going to be 12 hours for a medication to be filled (an antibiotic for my child) and that they’d text me. (An easy med to fill. Nothing needed to be compounded or reconstituted. It didn’t even have to run through insurance.) They either never filled it at all or never texted me. Horrible service.Please stop letting people at this location give vaccines. They obviously can’t handle it and your customer service is suffering.

Da
Review №6

DO NOT GO TO THIS PHARMACY! They LOST my COVID TEST!!!

Ro
Review №7

Terrible service, very long lines in the pharmacy even with an appointment. Very disorganized line too, people going to both pick and drop off windows for their appointment.

P
Review №8

This place sounds like a nightmare

Am
Review №9

Avoid this pharmacy - one of the employees gives flu shots too high up the arm which is grossly incompetent. Shoulder has been in pain for a number of weeks now due to this. Rite Aid needs to vet their employees better.

Ja
Review №10

Going to echo Amys review here and say the same thing - dont go to this pharmacy, they are incompetent with flu shot vaccine administration. Or if you must, dont get your shot from the younger dark skinned pharmacist/pharm tech - he injects too high which can cause a host of shoulder issues. I assume most providers know about SIRVA and know how to landmark an injection, but apparently Rite Aid doesnt do any due diligence on their employees who provide shots, because its clear at least one pharmacist here is clueless.My wife has been in agony for over a month now due to his incompetence, and because I know Rite Aid wont do anything about it, Im just posting this here to warn others. Its the least I can do for now.

ke
Review №11

Web said they had stamps? They DO NOT. THANKS FOR WASTING MY TIME. UPDATE YOUR WEBSITE

Jo
Review №12

Incredibly long wait for them to claim they FORGOT one of the prescriptions... So here I go, another 45 mins...This is the second time in a row its been this way.. this will be the last visit

Sh
Review №13

Pharmacy employee is rude and not understanding

Br
Review №14

The staff here is incredibly friendly and will go above and beyond to get you your medications and give you sound medical advice. Jill is the pharmacist I usually deal with and it truly is a pleasure to see her when I have to pick up a perscription. I cant recommend this location enough!

Na
Review №15

The worst pharmacist ever! They had no ideas what they are doing. If u want to wait one hour in drive through sure you can come here! And they mixed up my daughter Ned with someone else ☹️😬

Ka
Review №16

I visit this Rite Aid the most and the staff are always kind and the store is always clean.

To
Review №17

On time, love reminders. Super clean

Dr
Review №18

Pharmacy worker was incredibly rude and condescending and laughed at me because I asked a simple question, hung up and went to your competitors less than a mile away and received much friendlier service.

Ke
Review №19

Pharmacy is super slow and frequently has to fix issues.

Se
Review №20

Friendly staff, well organized

Ri
Review №21

Suffer very friendly, special pharmacy. ..Help me allot to adjust my medicine, ALL of them...Thank you very much Ladies

Information
6 Photos
21 Comments
3.2 Rating
  • Address:6970 N Rochester Rd, Rochester Hills, MI 48306, United States
  • Site:https://riteaid.com/locations/mi/rochester-hills/6970-north-rochester-road.html
  • Phone:+1 248-651-1614
Categories
  • Convenience store
  • Beauty supply store
  • Drug store
  • General store
  • Greeting card shop
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • Online care:Yes
  • Drive-through:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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