Best Shop in Town. John, Tina and TheDog are the ones I trust to take care of me and MyMachines. Its this family that services my needs and have been there in the clutch for countless riders whenever I have personally asked. Thank You and Well Wishes. All the Best

Brought my bike here for a carb issue that I could not figure out and they did a great job in fixing the issue. They were upfront about everything and provided regular updates. I will definitely return and would highly recommend.

These guys are the best around hands down. Friendly, professional, and straight forward. I have yet to find a place that I can trust with my motorcycle like I can these guys.

Great work. Reasonable prices. Owners therell the time. Finished when they said they would be done

Called them up last minute and they got my 12 year olds dirt bike tire in and out for him so he could ride for the weekend. Will definitely give them my business again.

Great experience. I had my new tires mounted no problem and at a very fair price. Thx

I take my bike there every spring for a oil change and inspection he gives it a good once over to make sure no potential problems or concerns really good service

Straight up so far so good using Westside as a vendor. Owner is very kind straight forward and honest. Not like most motorcycle shops thank goodness!

These folks know how to operate a business. Fast, very friendly, and generally and genuinely nice people. Thank you, John.

I love my motorcycle and I want it to run right. It pushes me over the asphalt at a pretty good clip and I leave it to the professionals to keep it running safely. It needed a speed sensor replaced and not only did they do it quickly, the cost was reasonable for the complexity of the work and it was done right the first time. Outside of my satisfaction with the repair, the atmosphere of the shop was welcoming and I got the sense that I was in an establishment where people enjoyed what they do. When people enjoy what they do, it is obvious and it shows in the quality of what they do. I am grateful I discovered this place. Thank you, West Side Cycles.

Very skilled at their craft, thats probably why theyre so popular!......excellent service!!

John was amazing. Will always take my bike here

Its a great motorcycle shop. And the owner is extremely knowledgeable and friendly

I called West Side Cycles today to ask if they sold used motorcycles. Unfortunately, they do not. John was kind enough to spend 10 minutes of his time describing how to navigate the pitfalls of purchasing a used bike and what to look for. Also gave me several great suggestions. When I make the leap West Side Cycles has my business. Thank you very much for your help John!! Very kind of you.

Well, its a guy that loves and rides all kinds of motorcycles, and fixes them. What else could you want? I got a great tire and a great price and fast! I will be back when I need service.

Excellent service! Professional and friendly!

Needed a motorcycle shop who was open for ride-up NYS inspections (not all of them are open during the pandemic). The shop answered my questions on the phone courteously and took care of the inspection immediately after I rode up shortly after. No fussing about. Will take my bike here again, thanks West Side Cycles for the help on Saturday.

So far, so good. Seems honest with fast work.

In and out inspection. Great place

Great service and great people

West Side Cycles is run by the coolest guy. He can do an inspection faster than light! They really know their stuff there and they are super friendly.

I had a rear tire replaced and an inspection done, they got the work done but they told me I had to take my tire with me since I brought one with me instead of buying one from them, which Im pretty sure its illegal to do that without even offering a recycling fee since they deal with tires, and he put my new inspection sticker out of view of cops in hopes they will pull me over (hasnt happened yet) but this kind of rude service was unprovoked, Im a very polite and kind person. I wouldnt recommend them unless you dont care about how youre treated.

Great service at affordable pricing

This place is without a doubt the best bike shop in the Rochester area. I typically work on my own bike, but every now and then you need a pro to tackle stuff outside of your expertise. I have taken my bikes to every other shop in the Rochester area and usually left broke, frustrated, and disappointed with the work. None of this happens when dealing with West Side. Their pricing, quality of work, and customer service are top notch. I will never even consider taking my bikes elsewhere as long as John and his crew are in business.

Great people and they do great work at a reasonable price! I highly recommend them for any type of repairs.

John and his crew are the BEST!!! Rebuilt my 27 yr old FXRS and got it running BETTER than new. Have always kept my old bikes in perfect running order. Quick and efficent

John at West side cycles is by far an exceptionally helpful person. Having lost my inspection sticker I came to him needing proof of the previous inspection. John was able to get me a copy and email it to me expediently. Its always a pleasure to stop by west side cycles.

Same day. In and out service. Great work, friendly and good prices

I brought my Ducati in with a fuel line issue and it was sorted out in just a couple business days and at a more than reasonable price. Couldnt be happier with the service I got!I will definitely be coming back for any future work that needs to be done.

Fixes my bike fast

Stellar customer service and quality work! I had them install a custom exhaust pipe on my s1000rr and I wasnt disappointed! When I dropped my bike off I was asked exactly what I needed to be done, they really care about your bike and the work they do. I was very impressed and will definitely be coming back in the future for more work to be done. A superb business to trust! If you need any work done to your ride make sure you come here, you will be nothing short of satisfied.

Great shop! Very inviting and knowledgeable staff!!!

Ive been going to West Side Cycles for 10 years. Without hesitation, I always recommend this shop to anyone who asks where the best place to get their motorcycle serviced, upgraded and modified.

This shop is just as good as it gets I think. Honest quotes and information, good prices and high quality work. Worked on my 1985 CB650SC multiple times with great results. Thank You West Side Cycles!

Good service...

It’s an awesome place to get your bike done personable great work affordable they did a very good job with my bike I would recommend to anybody that’s in the area

I’ve been riding for 34yrs and lived in different parts of the country dealing with different mechanics. I was lucky enough to have John as my mechanic for roughly 10yrs and I have never had a better mechanic. John and his crew are dependable, knowledgeable and trustworthy. I would recommend them to anyone looking to have work done.

Currently arent doing many appointments for motorcycle inspections but they are doing while you wait inspections this Saturday

Best customer service of any motorcycle shop around here. Prices are fair, turn around time is phenomenal, everyone is personable, and the work is quality. What more could you want out of a shop?

I took my 06 GSXR1000 there and the service was amazing, the staff is friendly and knowledgeable, they are also very proficient with there work, plus the prices are great. I absolutely

Very friendly, honest and quick service. My bike was ready for pick up before the original time suggested. Im happy to have found my repair shop at West Side Cycles.

John is a great guy. Doesnt over charge, does the work the right way with the right parts. Wouldnt trust any one else to work on my bike, only place I go.

John and Tina are the best. My Harley has never run better.

Trustworthy. First and foremost. I have a 15 Bolt and an 06 FZ1. If I dont do it, John and crew do. I am a 35 years in the car and bike repair business. Now retired. 2 years ago I found a new home. West Side Cycles. Thank you.

Apparently they dont reply to their Contact Us website requests.Edited 8/11/2020 - I apologize for the negative review, I confused you with another cycle shop.

I have been taking my bike for its yearly check and inspection for some time now. They are great and welcome you in every time. John does a great job.

Quick fix and inspection love this place

John and the crew at westside are the best they take care of you. Never a issue with these guys always been helpful with me and always keep going there for all work and storage

Best service in town. Highly recommend this place.

I had researched motorcycle repair/custom shops in the area and it seemed that West Side had a good reputation, so I called [in a panic]; Tina helped me get my bike there and the rest is history. John has been incredibly helpful, caring and has done all of the accoutrements and adjustments necessary to my 2017 Harley Davidson SuperlowXL, teaching me a great deal along the way.Their turnaround time is expeditous, overnights are secured, the shop is very accessible with plenty of parking area, their team members are professional and amiable, and West Sides prices are fair and reasonable. Above everything, John and Tina demonstrate a high level of integrity.Trust and believe, I do not allow just anyone to care for either of my motorized rides. As long as West Side is in business, they will have my business.

Very friendly and knowledgeable. Many thanks, Tina and John!

These guys were fast and awesome with their service. Need an oil change to get back on the road down to GA and they squeezed me in right away.

John is awesome and will do his best to take care or your needs .

We brought our bike in to have John work on it and we were extremely pleased with his work. He explained what he needed to do and we had no doubt the his work would be great. Thank you John!

In my first service experience with WS I gave John my 1979 Honda CBX. 6 cylinder, 6 carburetors, made for only 4 years. John diagnosed it, obtained factory parts, and worked through the issues to return a tractable, enjoyable classic superbike that a regular shop would have avoided. Very, very impressive. Many thanks to all at West Side.

John and his crew are great cant imagine going anywhere else to get my bike worked on!

John and crew are an exceptional resource. Best shop in Monroe County.

John at West Side is a genius. I took him my non-running 1994 Kawasaki ZX-11D. Hollink had told me it was too old for them to mess with. John adjusted the valves, rebuilt the carbs, and who knows what all else. He returned it to its former glory! It is sick fast once again. All for a reasonable price and a quick turnaround.He is a wealth of knowledge on these older machines, and super friendly too.Thanks John!

Got me in and out for an inspection on my wife’s bike. Very friendly staff. First time going there but likely not the last now that I know about them!

Fair prices great quick service. thanks john

Excellent service and reasonable

VERY FRIENDLY THATS THE FIRST THING YOU NOTICE GREAT PEOPLE I FOUND A NEW PLACE

These guys are top notch. if i dont do it, west side is the only shop ill go to.

Excellent work, gives you what you need, dosent overcharge you for things that you dont need, great place

The only place I will take my bike for service.

Nice turnaround time and great work

Very trustworthy and knowledgeable.

Best place in town

There Is no place better to get your bike worked on in Rochester.

Theyre good