This is a very affordable place. The front desk younger brunette lady probably though I was weird. However I appreciate the them fixing my turn signal light for free. I was nervous at first. But overall Good service.

Very knowledgeable people and let you know exactly what they have or dont have

Junk yard dog would receive 5+stars from me. The customer service was impeccable. They did not have the part I needed. The competition did not either. The cashier offered to order me one when the competing yard near by did not. They also allowed me to use there restroom and it was very nice and clean. I wish I would have took a picture. I will definitely return here and give them my business in the future when I need something.

Treated like family each & every visit!!!! LOVE THEM TO PIECES! 💕

Great service and one of the oldest shops in Northwest Arkansas. Incredibly courteous staff.

Unfortunate encounter with misogynistic staff members:A while back I called this place to get a quote for my vehicle which had broken down, I just wanted to sell it for parts, and based on the information they needed on the phone they gave me a quote. I decided to sell the car to them because they’d given me the best quote out of other junk yards I’d contacted. I had my car towed there and upon my arrival they said they’d need to check the car out before they could write me a check. After the quick inspection they said they wouldn’t be able to give me as much because something was wrong with the engine, but I knew specifically what was wrong with it because I’d had it in a trustworthy auto shop who had diagnosed it. I told them that what they said wasn’t true because it was the vehicles clutch that had busted, absolutely nothing was wrong with the engine. I told them that and they didn’t agree. Now. I am a young woman and I could very clearly see that they were trying to take advantage of assumed ignorance. I called up my auto shop and put them on the phone with the guy so he could tell him exactly what was wrong. After that phone call the junk yard staff member rolled his eyes and said okay. They still didn’t give me as much as they had quoted but to avoid the extra cost of towing it anywhere else I agreed to it. After accepting the check I said thank you and have a good day to both men who had worked with me and the one who did the inspection just walked off. Neither of them said thank you or anything. It was a frustrating experience and I would never go back there. Warning to women, make sure you know your stuff before going so they don’t try to cheat you, or maybe they could just not try to take advantage of anyone.

This place is great. I had no idea they were even here. (Been here 45 yrs, they said.) They have had everything Ive asked for. And..... You dont have to pull it!!!

I got very good service returning items that didn’t end up fitting my vehicle for store credit. I also got help finding and extracting the right parts I needed right away. The staff were busy but made time for me. Highly recommend.

Ive been getting parts for almost 30yrs and I ordered a part a couple of weeks ago payed up front . I had to and check and see if my part was in and it was could of at least called when it arrived kinda disappointed!!

Everyone is so nice and helpful. The crew is excellent! And they are a very knowledgeable. I am amazed at how much is always going on and still I am provided with quick quality service. Highly recommend.

Maria was very helpful in tracking a part down for me.

Fair prices. Honest estimates. Quality work. Very courteous. I have nothing but good things to say about these guys.

Its not a bad place and price is good

They were quick to help and affordable.

Scam artist old man punk

Called around for a set of rims for my old pickup, and they gave me a fair price. They closed at 5:30, and I was late getting off of work, called and explained my situation and a guy stayed late to help me out. I purchased a set of very decent rims for 150.00, was given a choice of several and was treated very well. I was impressed enough Im going to go out of my way to get a few other parts I need from them even if it does cost me a bit more.

Needed four rims and tires for my Mustang. These guys hooked me up with a sweet deal, four matching tires and rims in great condition, and even mounted the tires for me. I recommend giving them a call for parts and service.

Wonderful customer service!!!!!

Ive used them for years theyre the best

My father who is disabled and has trouble walking purchased a vehicle from jyd, and almost instantly he started having problems with it, of course they came and picked it up, and repaired it a couple of times .The last time it broke down he called to have them come get it, and they refused said they couldnt afford it ... My father was without a vehicle for three weeks before they decided to come get it, and was asked a several days later to pay the tow bill before they would fix the vehicle. Doesnt seem to me that jyd cares much at all for their paying customers...

About a month ago I go in to purchase a gas tank for my moms car who lives 11 hrs away, and I figured since i was headed that way i would take one with me. In my time waiting, i decided to purchase some tires. I was shown the car the gas tank was to be removed from, and was having tires put on in the meantime. After about an hour and a half with my truck in the shop and watching the mechanic in and out i approached the counter and asked how much longer you think? Well the guy removing my tire somehow bent my rim on the very first tire he attempted to remove. They made it right by repairing it and having me go and pick up and pay someone else to do the rest. Then when the mechanic went to put the gas tank on my moms car a week later, turns out it came off another vehicle. Not sure what they took it off of. Needless to say it was not a pleasant experience

Had front end damage to my Honda fixed beautifully by them. Car is silver and they color matched perfectly. Everyone was helpful.

Most reliable AND inexpensive used parts option virtually every time, sold me a set of leaf springs for a 99 montero for FAR less than anyone else,THEN discounted them if I would go ahead and by both, AND threw in some very necessary hardware at no extra charge...

They had some parts for my car and were able to paint match my color at their body shop. They located parts that they didnt have in the salvage and had them shipped in reasonably cheap as I opted not to order new stuff even though it would be there the next day. I also had them put in a transmission in my blazer earlier this year, it started leaking but they fixed it under their 6mo warranty free of charge! I ended up getting a used car from their car lot as well, its been a really good experience but keep in mind, they arent a corporate operation, its a salvage yard after all!

A couple months back u pull it auto sold me a transmission that they said would fit a 92 ranger. Turns out they got it wrong. I then went down the street to junk yard dog who pulled one for me and i was out of their with the correct transmission in under 30 minutes. They are very knowledgeable and helpful. They havent been rude to me at all and i have been there twice for parts. I would reccomend this place over u pull it due to horrible repeated experiences with u pull it. Reason i gave a 4 is because it seems overly dirty and junked up in the front area.

These guys are the best! helpful, knowledgeable, and fair prices.

Very nice, courteous, helpful people that care about their customers. I had some questions, they had plenty of answers and they worked with my budget thank you Dave

RIP OFF ARTISTS!! They put a 2002 transmission in our 2010 Chevy Impala, gave us a 6000 mile warranty and told us it was a 2010 transmission. Less than 6 months later our transmission died. We broke down on vacation in downtown Chicago. The shop we had it towed to said we were scammed and a 2002 transmission isnt compatible with a 2010. We will NEVER do business with Junk Yard Dog again.

Tell you one price but then charge another...after they go to all the trouble of sending someone to get it. Dont waste your time or money with them!!

Can you say RUDE! These guys are total a-holes! I mean really just rude. I would recommend you take your business elsewhere! Customer service says a lot about a business and this place is just worthless

Pretty cool, but there was no dog

Seriously if your soo unhappy with your job that you treat customers like crap you need to close your doors--staff is rude and act like they dont care if you spend money or not, OVER-PRICED- crappy warranty--- we will stick to U PULL IT or LKQ.

Awesome

Greatest Service Ever Thanks Dave

What a rip over 60 dollars for some plastic seat belt buckles for a back bench. Go to upullit

Bad customer service

Bad