We purchased a bed on 1/08/21, paid $1,683.02 and have not received the bed yet! It has been almost 2 months! We have been sleeping on the floor. They just keep giving excuses why they cant deliver it. We paid $200. delivery fee. Very disappointed.*Update* It is 3/1/21, If you need a bed in a reasonable amount of time shop somewhere else!
Very helpful and friendly staff. Home delivery technicians very professional and efficient.
Very friendly and professional staff! Sleep number beds are absolutely amazing! All my back pain is gone and I love my bed.
Anna gave us so much helpful information. we did buy the kingsize. split top love love love it.. if you want a good restful wake up in the morning feeling refreshed feeling i would definitely get the 360.. highly recommend it
Service was stellar. Prices way too high!
Very comfortable beds but retired now and their too much for us now.
First off, we sent the bed back because no matter how many times we called they wouldn’t come out and fix the bed. Second the sheets do discolor! We have had these sheets less than a year. We have sent them back had them replaced and yet again they are faded in spots, discolored, the just look like really, really old tired sheets. I DO NOT BUY THE SHEETS!Especially the blue ones they are the worst!
Had a great experience. Salesman, Jason, was not pushy at all. He was very informative and helped us make the right decision for us - no pressure to buy the most expensive model and all the extras. He gave us space/time to discuss our thoughts about each bed and our final decision. Appreciated the way he worked!
Best experience shopping for a new bed. Very knowledgeable associates. The beds are amazing!
James and his team were great! The experience as a whole was seamless: from the selection of the bed to the delivery. No buyers remorse here! The bed is spectacular.
Service in store was really good! Initially had some issues receiving my mattress and some struggles with customer service, but ultimately received everything and the mattress is very good! I’m changing my initial review from 1 star to 4 stars.
Jason was great. He was charming and funny. Didnt realize I was in the store as long I was.
New lady being trained. Works hard but need better training on support systems
Customer service was outstanding!! So helpful!!
Like most stores like this, ones experience tests with the salesperson.
Excellent service.