user
AutoZone Auto Parts
3522 Avenue H, Rosenberg, TX 77471, United States
Appearance
AutoZone Auto Parts
Comments
je
Review №1

The whole team there is great! Fast, and friendly service. Teri was really something special. Helped me with my battery and made the process simple and hassle free. Highly recommend!!

da
Review №2

Excellent customer service. They were busy, but went above and beyond with solving a tricky problem. I highly recommend this store.

Ry
Review №3

Oscar and his crew here were great, and helpful. Helped me get a battery issue taken care of, I had been getting the run around on at other AutoZone locations. These guys got me taken care of.

Ec
Review №4

Teri L. was amazing, came out checked my daughters battery. Informed us she would need a new one. Fifteen minutes later she had it installed.

JB
Review №5

Great service and warranty on parts and batteries. Very knowledgeable staff.

la
Review №6

Oscar is a very good worker I enjoyed him helping me he really do need a raise cuz he does a lot of work

Ra
Review №7

Great place to get the parts you need for you vehicle and the basic tools to fix your ride. Dont matter if youre fixing, detailing, touching up the paint, installing an electrical accessory, or just need to know why your Check Engine light is on.

Lo
Review №8

Rude workers and careless management. Very unprofessional. Being part of the corporate world in auto parts this establishment is by far the worst to do business with. I recommend you go next door to orileys. I have contacted my business associates at the corporate offices to advise them of this establishments poor service.

Vi
Review №9

Thanks for all of your help Alfonso!! 💯

Jo
Review №10

Very helpful an she made sure I got the right part.

ro
Review №11

Oscar was very helpful and went above and beyond the line of service. Thank you man, your understanding got me home tonight

Ke
Review №12

Manager is very professional and efficient

Da
Review №13

Yes its a good auto parts.. has wat you need... Good price..

Ta
Review №14

They dont answer phone the second time I called I heard them of I hit the phone they didnt want too answer it

Mi
Review №15

Six younger workers standing around and not willing to help customers. In my 50 plus years of shopping at auto stores, I have never had an employee tell me, the computer tells me it will take over 45 minutes to change the battery, and we are not allowed to do it. I opened the hood and showed him there are two terminal bolts and the battery will take less than 5 minutes to change. The employee told me he still could not change it. LUCKILY, there was an OReilly Auto store right beside this AutoZone. I went there and bought a new battery. Less than 10 minutes later I was on the road again. I went back to AutoZone less than 15 minutes after I left and told them they might want to use their brain instead of totally relying on their computer. I dont know if it was laziness, incompetence, or lack of adult leadership but today they lost a sale of just under $200 and I will be reluctant to purchase any items at that location. I will not be getting into the Zone, AutoZone anytime soon.

Ja
Review №16

Great people willing to help you!

Re
Review №17

This place is way better than OReilly auto parts

De
Review №18

Attendant was very informative. Appreciate the honesty and tips.

Ru
Review №19

I usually get all my car kit needs for my vehicles from Auto Zone .Everything from drop in fuel performance to simple car wipes for the dash .The prices are reasonable and they have everything for my truck and car.

Fl
Review №20

Always good service, product always in store

ja
Review №21

My man Jose is such a wonderful person. I just call him and he makes sure my work is done and always helps me with the perfect part. Very helpful guy Jose.

Da
Review №22

Good people good location just tell them Daniel sent u.

As
Review №23

Matt was awesome. He was a lot of help

tr
Review №24

Need more workers knowledge of parts besides the computer

ra
Review №25

Fast knowledgeable people, got exactly what I needed.

Dw
Review №26

Ridiculous in pricing. Went up the street from them n got part at advance auto almost $100 dollars less. Need price control

St
Review №27

The manager they had this week is clueless and has attitude issues She argues with you instead of finding a resolution they give you warranty on items than she acts like they don’t exist when it’s right on the receipt ? she made a mistake and instead of fixing them her exact words where “I don’t care” she was suppose to refund me money and instead charged it so here I am having to fix her mistakes because she was to busy getting annoyed instead of paying attention I hope she sees this so she can either better herself or her boss should give her a new position .

We
Review №28

Have what I need a better price than OReilly

Ge
Review №29

Excellent customer service. Got in, got what I needed and got out. Very professional and knowledgeable staff.

Re
Review №30

Matt and Joe were awesome!!! They were very helpful, they answered all my questions and put all my concerns at ease. Matt gave me munch needed information (he knows his stuff) I was having battery trouble and they took care of me quickly and made me feel valued and cared for. These two guys are amazing and may God Bless they and the work they do because they are truly good people doing great work at at Autozone!!!! Thanks again guys!!!!

Ra
Review №31

Great service and had parts in stock

ki
Review №32

Matt was a great help to my aunt and I... he was so patient, friendly, and showed great customer service skills. If your having car problems go pay him a visit

Pe
Review №33

Absolute lifesavers! I had a dead truck battery and no way to get there easily to purchase a new one. The manager Latara took her personal break time to bring me exactly what I needed, switched it out and everything. She has my gratitude, and definitely my recommendation!! Thanks again!!

Ro
Review №34

Great service

Le
Review №35

Great customer service, everything you need in vehicle parts find it here. * Just something I have to mention, you need a cashier just to be checking people out...help desk should be separated but help each other on bz times....well still is a helpful place.. and they do let you use their tools not like other places.Thanks

Ma
Review №36

The manager is the nicest, sweetest man! Excellent service!

Fl
Review №37

Buy items there very courteous and helpful

Mi
Review №38

Its a good place to get your parts fast

el
Review №39

I picked up some brake kleen

Ar
Review №40

The customer service was excellent. Matt, Chika and the young lady in the store were professional and proficient in regard to my purchase and service to my 2007 Silverado 1500 truck.

La
Review №41

Great customer service. very helpful employee.Matt Hernandez helped me with a windshield wiper problem. Very professional. Will continue using this location.

Br
Review №42

Joe and Oscar are amazing!!! They helped me with my car when I was stranded and went above and beyond! I don’t know what I would’ve done without them.

Cy
Review №43

John M. was such a great help i appreciate him always being so kind

Er
Review №44

Was in an out in 25 min. Was well taken care of, by Zak, friendly curious an polite. Will return.

Fr
Review №45

Went in there for a set of plugs, had the old A/C delco plug with me with a part # on it and had the Autolite part #, but that was too confusing for the counterman, so I gave him the year, make, model and he still couldnt look it up. Wont be going back here.

Ja
Review №46

Friendly and knowledgeable employees.

Te
Review №47

Very busy at all times of the day.. great customer service, friendly staff

Jo
Review №48

It a great Story in and out in 5 minutes top. At great

Cy
Review №49

They are the most reliable with several locations. Auto Zone does price matching. Store receipts fade really fast.

ne
Review №50

Great service 👏

Ja
Review №51

Knowledgeable staff good service

Ro
Review №52

Always helpful staff and great, friendly service. They will run diagnostics on your car for free - AND help you install something (minor - its NOT a repair garage lol) right there in their parking lot, if you need. If they dont have whatever you need in stock themselves, they will call around - even calling local competitors - to find it for you! I find that to be impressive customer service!

Ab
Review №53

The staff was great. They listen to me and the addressed my needs. Then advised me and got me my way!

Ed
Review №54

I get all my parts from AutoZone

Mi
Review №55

Nice staff.....and helpful

Ro
Review №56

Excellent customer service

ti
Review №57

Great service. Casey always goes beyond.

Me
Review №58

Tonight they didnt have the part I needed in stock even though their website said they did. The part is being brought over from another store in the morning. Always great customer service here.

Bi
Review №59

Latara was very helpful with replacing our battery!

cr
Review №60

Always find the parts I need for my 95 Honda Civic, AND A knowledgeable staff!

Gl
Review №61

Tim took care of all my vehicle needs. I will definitely be back again.

Cu
Review №62

Joe is awesome best experience ever at an AutoZone

Ja
Review №63

This location is horrible. I get they are short employees but that doesnt give them a right to be rude and disrespectful. ALLEN was the only one that was helpful and respectful. thank you ALLEN.

He
Review №64

My favorite autozone they save me a lot money and time they give you free diagnostic on you vehicle they do so fast so I can tell the mechanic what wrong with my vehicle before they charge you for diagnostic on you vehicle they charge 40$ just to tell you what wrong before they start to fix is not a lot money but save it to get discounts on autozone you cant go wrong going to this store good costumers service and the best part is they can charge you battery for free or if you buy battery in autozone they have warranty protection.

Ad
Review №65

Matt is the man I walked in 3 different times and I had no choice but to go to him he knows his store very professional thank you Matt

Co
Review №66

Whats a good place to buy parts

Ed
Review №67

Awesome service! Great place!

Review №68

They know there products and great customer service work fast to help.

Mi
Review №69

Help alot

Di
Review №70

Helpful

Aa
Review №71

Great job replacing my brake light

cv
Review №72

Fast service, Knowledgeable employee that helped find what I needed at a competitive price.

Is
Review №73

Great

Ca
Review №74

Friendly and helpful staff.

Ch
Review №75

Service was okay. Didnt need anything special

Br
Review №76

Decent selection. Reasonable prices.

Ab
Review №77

Disappointment team said problems with the altenador was the battery my money returned to me, 2nda time they said battery only need to charger it just be more careful is time to put a more effective machine thanks!

Is
Review №78

Great help. Knowledgeable staff.

Jo
Review №79

The one in town center is 100% better than this one. The manager here knows nothing about vehicles.

La
Review №80

Good service

Lo
Review №81

Very good service will install windshield wipers, head light

da
Review №82

Workers rather sit in the back and talk then run a register...everybody will be waiting 30 plus minutes on one register

Je
Review №83

Didnt have what I needed

RJ
Review №84

I have always had a problem with getting the wrong parts from OReillys so I now only get parts from Autozone

Oc
Review №85

Awesome service! left lights on in my truck and I was walking distance from store and they went out of the way to help .

Es
Review №86

Bought a battery it was super expensive no discounts..

Ph
Review №87

Friendly customer service and knowledge of parts

Ra
Review №88

Great

To
Review №89

Its good there are a lot

Ja
Review №90

Very helpful ...has all the parts ...

Do
Review №91

Very helpful and Military Discount!

Ch
Review №92

Very helpful staff, great selection!

Ka
Review №93

Staff rude and unprofessional.

Je
Review №94

FRIENDLY AND VERY HELPFUL

Is
Review №95

Great place to repair the car

La
Review №96

So hard to get help here

Mi
Review №97

While they tried to needlessly up sell on a simple battery, theyve always got he part(s) that I need.

Br
Review №98

They helped me out with a new battery and installed it

Ma
Review №99

Good staff .

La
Review №100

Spent time on hold and got forgot guess its Napa for now on very disappointed

Information
21 Photos
100 Comments
4.2 Rating
  • Address:3522 Avenue H, Rosenberg, TX 77471, United States
  • Site:https://autozone.com/locations/tx/rosenberg/3522-ave-h.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1432&y_source=1_MjQ2OTIwNS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 281-232-7576
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations