Our salesman from Gillman Jeep highly recommend Nick from Discount Hitch to get out Jeep ready to be flat towed with our motorhome and to put a receiver on the back for trailer towing with the Jeep. Chris the technician was excellent and highly professional. He took the necessary time and did an excellent job. The look on the front tow bar is almost unseen and precious! He even made sure the factory splash guard was not impaired and we cant even see where it was made to fit from the original factory. Nick was very professional in the sales side and was extremely helpful to our needs for setting up our brand new Jeep for towing from both ends! They are a very clean and an organized store, with lots of new remodeling and the store looks awesome and inviting to stop and shop!! The shop is clean, and we had no issues in the whole process!! I highly recommend Discount Hitch for anyone wanting 1st class service and accessories for there Jeep or whatever you want to upgrade! Thank you Nick and Chris and the whole staff!! We appreciate your hospitality!
Originally I called the Houston branch & was told that they had the Hitch in stock & I could come by whenever I was ready & get it installed. I showed up & waited in line packed full of customers that took 40 minutes before I was spoken too. BTW: that line consisted of only TWO “2” people…..I finally speak to the Clerk that I spoke with on the phone, seemed confused & preoccupied. As a result he actually didn’t have the hitch he stayed he did. Gave me a price that was $100+ more than the 1st Hitch..So I drove to Rosenberg & this shop was a 180° from the Houston shop! From the time I pulled up into The driveway to the time I left with a new hitch was about 20 minutes!!! INCREDIBLE!!! This team was on top of their game. Professionals + VERY Personable,👉Rosenberg ⭐️⭐️⭐️⭐️⭐️👉Houston 1/2 ⭐️Respectfully,Lee
Got a bed cover for my RAM TRX from @Randy at this location and couldn’t be happier! Process was smooth, great communication and Epic customer service! THANK YOU RANDY!
Great experience with this company! The staff was very knowledgeable and helpful. Made the process very easy! Awesome owners as well. I’ll definitely be back
These guys know their hitches. The RV dealership I was working with quoted $3700 on a fifth wheel hitch install. Discount had a better hitch, installed for $1600 plus taxes. Cant go wrong with them. Theyve done work for me in the past and they will in the future.
Great place to do business with. Nick and Cody are very knowledgeable and went way our of their way to figure out and install all my towing needs.They also matched and beat all my previous estimates from their competitors for these little projects.HIGHLY recommended !!!Great job guys. Thank you.
Got the Retrax bed cover for my 2021 Nissan Titan Pro4X through Francis. He got the Retrax ordered and available for installation on the date he promised. This was my first transaction with the store and these people are legit and professional. Definitely will buy again on my next truck accessories.Look for Francis, his now my new pinoy go-to buddy on trucks accessories!5-star!
Great place to buy truck accessories. Very knowledgeable and courteous staff. Very clean showroom with a great display of products. Clean customer waiting area. Super fast service and great prices. I highly recommend Discount Hitch!!
Amazing and attentive service and you cant beat the prices!
Great people. Great honest service. I cannot recommend them enough. Trailers, trucks, rvs, love these guys. Had then replace a trailer axle and brakes years ago, now making sure they check my new one. I trust them with the important work. They have a great selection of plenty.If you are in the city, its worth a trip!
I was looking for some lights to help me see better at night while driving around my property. I walked in and Randy approached me directly and helped me get a few different styles for different locations on my truck. Got everything installed and I’m beyond thrilled with the outcome. I was able to remove the outdated spotlight I had on the roof because there was no longer a need for it. Randy seemed very knowledgeable and was very friendly. Highly recommend doing business with him.
Excellent service and product selection! Knowledgeable staff.
Another great experience! My Rv renter had a problem with the power to his 4 pin hookup. Problem was resolved in under an hour. Thank you for providing such great service today!
I did some shopping around to compare prices on a grille guard for my truck. Discount had the best price compared to others in the area. I ordered what I wanted over the phone and it took them a day to get it. I went in first thing in the morning to have it installed. I was in at 8am and out at 9am. The grille guard looks great. I also bought some WeatherTech floor liners and their price was even lower than Amazons! Over all I was very pleased with the employees and workmanship. It pays to compare shops when it comes to accessories for your truck or car.
Great service at a affordable price. Got me in and out quick 💯👍
Good brand selection but they have only two guys for make the jobs so they can’t make 2 things at same time…
WOW!!! What a great experience. I bought a 4-bike carrier since the family is all riding bikes now with the virus. Problem is that my wifes SUV didnt have a hitch. I called and asked about putting a hitch on my wifes QX50 so that we could all go places to ride together as a family. Nick answered and wow what a professional person. He got my information and said he would have to find one and would call me back. I figured it would be the next day or so. He called back in 5 minutes and gave me a price that was lower than I expected. When I arrived they again said it would be about 45min-1hr. While I was waiting, they have a nice waiting room by the way, I heard the professionalism exhibited by their staff on client after client. Then 30 min later they said it was ready. Super clean install. Great Job Discount Hitch I will not only be a repeat client but I will be referring people your way.
Great service. Randy helped out n got me in...was told to come without appointment by someone else. Got hitch installed in less than 30 minutes. But now I know to make appointment for next time. Thanks Randy.
I needed a trailer hitch put on my vehicle. The team there were knowledgeable, and able to install it the same day. The showroom has lots of samples, and a big comfortable waiting room.
Fast service definitely fair prices will use again
Randy, Nick and Cody were AMAZING! I brought in my 2020 Raptor for a bed cover and some accessories and they went above and beyond expectations- with a swift order and installation! Very knowledgeable and top notch customer service- I’ll certainly be back for more!
When I walked in they were very friendly and knew exactly what I needed. The prices were amazing and the customer service was even better! Nick, the manager, was very helpful and the atmosphere was great. I would 100% recommend this store to anyone and everyone!
Nick was very patient and helpful, finding the perfect auxiliary tank/toolbox for my situation at a price that drastically beat his competitor’s price.Installation was quick and professional. Showroom and shop were immaculate, which to me, says a lot about a place.Great experience, and I will definitely be back.
Great service. Good prices. A lot cheaper than down the road.
Great group of gentleman! Randy and Nick got the parts quickly. Called me when the parts made it and got me in and out! Thanks y’all!!!
Competitive pricing and cant praise the staff enough!
Nick and his staff are 100% completely professional and willing to help. Came in there with a broken wheel bearing got the job done right fast and efficient. The people in the back I believe his name was Thomas and his helper were both very informing. Highly recommend.
Helpful. went out of their way even during busy times
I have a trucking business and they always take great care of me and my equipment.
Last minute saveI was headed out of town to pick up a Jet ski in Las Vegas. I was worried about the trailer we were taking with us. I spoke to Nick about my situation. He immediately walked outside looked over the whole trailer with his team. He explained everything that was wrong and how to correct it. They asked me to come back tomorrow and it would be ready to go. By the time I got home Nick called and told me I was ready to go. After picking up the trailer I left confident my trailer would be able to handle the trip. They exceeded my expectations.
These guys are fantastic!! I spoke to kody and Nick at discount hitch for my 5th wheel and these guys are very knowledgeable with great pricing. I was in an out in no time they had the parts in stock and got me out of there within the hour I highly recommend this place for your hitch needs.... GREAT JOB GUYS!!!
Thank you Keith for helping my sister & I with running boards, truck bed lining, and cover! Great customer service, very knowledgeable and helpful! Thank you for looking out for deals and offering us with the best option at the best price! Thank you all Keith, Randy, and guys in the back we appreciate all your help!
Their manager (also a sales associate ) lost a customer for life for this business, go to All-Out, youll get better service....LOL at the response from the owner, nice try but get the facts straight. I worked with your employee, I answered all the questions to my best ability. I had called the day before and lined everything up. I entered your store, walked up to the desk at which point was greeted by another employee, not the one that was about to help me. At some point afterward it was YOUR employee that was assisting me who started being rude and started getting angry, then YOUR employee lost his temper and started yelling and even threw his pen on the desk in front of me as I was trying to answer his questions. Maybe some questions I didn’t know the answer to cuz I’m a chick and just don’t know technicals on a truck. Easy fix, maybe you guys need to try a different approach with people who don’t know the answers, be patient and explain instead of getting rude, frustrated and angry esp in front of the customer and especially throwing things. AND since you knew this guy was having a bad day (or week like you said) you should’ve sent him home because that’s not the customers fault. Absolutely Crazy.***** I went down the street to All Out, and made my $$$ purchase, they were patient and explained everything to me, with absolutely no problems = happy camper. *****I was purchasing a hidden hitch (with installation) along with the purchase of a fifth wheel adapter. I have no idea what the employees deal was and why he got so upset and lashed out like he did - but he absolutely exploded and started yelling directly at me. The owners son tried to be apologetic and said that the employee was having a bad day (week) and that it was totally unacceptable on their part on what happened. I get it but the damage was already done. Super bad experience with the company that I will gladly share with others. I took my $$$ elsewhere and glad I did.
Great service. Very professional and courteous. The staff was very knowledgeable about there products. I will be returning for my next accessories
Nick and Randy are the guys to talk to! They have found great solutions for my truck every time!Ranch Hand Brush bars, receivers, hitches, Blue Ox load/anti-sway bars. If I need towing or truck stuff, I talk to these guys and get the right stuff, done right, for a great price, the first time!
Great Company, I have used them since 1980s. Qualify work and Fair prices. I highly recommend them.
Likeable and knowledgeable staff with good selection.
I had a hitch put on my Kia Soul. They were very friendly, efficient and did an excellent job at a great price.
What a great group of professionals! I called and told the associate who answered the phone that I was on the way to pick up my horse at Waller Equine Hospital and realized that my trailer lights stopped working and that this was an emergency. When I arrived at the shop they promptly fixed my lights within 10 minutes and I was on my way. All I can say is outstanding customer service and I am forever grateful to the staff for ensuring we had a safe journey. A huge shout out to Thomas who fixed the lights!!
I have worked directly with discount hitch for over 6 years in a business capacity and have always been pleased with their pricing, customer service and the quality of their work. I had an issue recently with a product I had installed on my personal vehicle and they went above and beyond to make sure my issue was solved and I was satisfied. Customer service is hard to find now a days. I definitely recommend Discount Hitch to anyone needing accessories for their vehicle.
Had great service and great prices! Michael & Nick work as a great team! I talked to Michael on phone and he got me into the store and Nick helped me with the product. It was nice that they didnt try to persuade or talk me into high pressure sales since they dont work off commision and they actually recommended the cheaper product!
I CANNOT EXPRESS MY GRATITUDE ENOUGH FOR THIS SHOP!!!I was in texas to move a family member out of a physically abusive home. We had a blown fuse, bad rear wiring harness, and a loose relay. We came in, explained our situation, and the lead guy in the front came to our aid. They looked at our system, then replaced the bad wiring hookup / harness, blown fuse, EVERYTHING. All of it for $25. They allowed us to get our trailer hooked up again so that we could get back on the road.Id give them 6 stars, but obviously google doesnt appreciate enthusiasm.Thank you DHTA!!!!!Sincerely and Thankfully.~This Guy.
Great service
These guys are interested in fixing your problems, not selling you something you dont need. Very professional and knowledgeable, thanks Discount Hitch!!
I decided to stop by Discount Hitch to get my trailer looked at for some wiring issues and Michael came out to look at it. Apparently I had a quick fix that took no more than 2 minutes and he took care of it at NO CHARGE! I could not believe it!!! I even tried to tip him but he refused to take it. Well because of the excellent customer service I will be a Life Long Customer. I came in with my work/ranch truck but will be back with my shiny new truck to get completely loaded and decked out by the guys at Discount Hitch!
Great people. Great service.
Owners were on site and the staff was extremely knowledgeable and patient with me while I asked 50 questions. I did leave without buying anything at first to make sure I wasnt getting ripped off and once I got home I researched prices online with other companies and boy oh boy those other places were pretty high compared to Discount Hitch!!! I came back and got everything my son wanted on his truck. Thank You Discount Hitch!!!
Saw a tow dolly as I drove along Ave H here. Stopped by to ask about it and was pleased to see it was priced competitively so I bought it. Young man came out and helped hook it up and test the lights. Overall great experience.
Spent 3 hours to get hitch installed & was told it would cost $400 didnt mind paying that much or waiting, SO I spent 2 hours waiting in waiting room with no work done for my Explorer to be Pulled around to side & parked for another hr (or lunch break) VERY POOR CUSTOMER SERVICE Never will i spend any money with this company & this is why local business struggle, date JULY 7th waitied from 1035 am to 1239pm . Check those records & cameras
Prompt turnaround and excellent craftsmanship. Ask for Cody or Randy.
Great experience, Mike at the Rosenberg location was excellent. I purchased a fifth wheel slider hitch. He took is time and showed and explain the operation of every hitch on display. Installation was great also.
Made several purchases here, everything from a 5th wheel hitch to swing cases to a small $5 part-- Always treated with professional service, quick answers - never pushy. Guys at the counter are good at their job and seem to enjoy what they are doing. Highly Recommend !
Great guys and very helpful ...highly recommended
These guys are the best in the truck accessory business!!! Ive gone to them for all my truck needs from grill guards to lifts and today went and had them install some strobe lights in my truck since I work in construction and they look great!!!! I used to shop around for price and Discount Hitch always had the best price now I just know they are always going to be the lowest!!! See you again soon Discount Hitch!!!
Best prices in town, way better than the competitors, awesome customer service!
So I walked in one day-to browse around I seen in the corner they had Interstate Batteries on sale it said 50% off. Oh well thats a good deal so walk to the counter I asked the gentleman how much the battery was he said $310 . So I pulled out my money assuming it be about half price. He said No its 310, So then I asked him well what is the full price ? This guy told me 600 plus Are you guys crazy this is a $200 battery some retailers sell it for a little more. As I walked out the manager walked over and took the Sign down . That is totally and completely crooked. I warn everyone that shops here to check your prices before purchasing dont be that gather just pays what are they ask I be willing to bet this is not the only item in the stores its way overpriced. Hope this helps
Very good experience here. They got my Jeep JL ready for RV towing and walked me through hookup and disconnect. I will go here again.
Customer service counter was quick to help. Had hitch for my 98 civic sedan in stock and installed within the hour. Job was done cleanly and wiring was hidden well. Thanks for a good job.
Very curious, very knowledgeable and very time efficient. I would recommend Discount Hitch and trailer services to my family and friends.
Super fast trailer hitch install - nice folks - nice waiting room
Nothing but the best service always
Absolutely a GREAT place to get all my work done! The customer service is spectacular! I would highly recommend coming to this place.
Great group of guys with reasonable prices.
Willing and able to answer every question. Took care of me from start to finish. Great price as well.
Great stuff good prices and good customer service I love it youre doing a good job keep up the good work thanks
They stand behind their product and service. Highly recommend them.
Got the job done but had miscommunication issues about pricing. told me one price over the phone then changed it when I came in like 400$ switch. ( For management....thats a lie you called me and wanted me to give you a better review. I gave it as I was served.)
Went to Discount Hitch Truck Accessories Saturday looking for a fuel transfer tank/toolbox combination, I had a nice weather guard which I loved but was to big and couldn’t see the fifth wheel ball from the back up camera. I talked with a salesman about what I was looking for and he came up with a 60 gal transfer tank that he was sure would have no problems with the cameras view. My wife went and had it installed for me today while I was a work ( I told my wife the conversation between Nick and I about the importance of being able to see the camera for the fifth wheel but should be no problem because Nick was going to test fit it and make sure) this is where the problem all starts he tells my wife that all sells are final and that he told me this serval times at the sell of the tank for $1124.00 dollars which not once did that come out of the mans mouth but gotta say it’s all over the receipt my bust on that didn’t pay much attention to that when he handed it to me. It only gets better from here I get a call at work saying you can’t see the fifth wheel hitch from the camera that they sell some item that you can stick over the ball and when the trailer hits it your close ( why do I have a camera ) not to mention all sells are final so I’m getting over my anger issues and am trying to find a positive in this whole situation. I get home and the tank looks really poor in quality it’s nothing like a weather guard just saying but still looking for that positive so I ask my wife if she would like to go to shell so we could fill the tank and we did at the gas station after putting 100 dollars of diesel in it I had fuel going all over the ground luckily it had a cutoff valve. Once I returned home I crawled under the truck to find not only poor installation but a split hose.Thanks Nick and Rosenburg discount Hitch Truck Accessories for such awesome customer serviceI only wish that I was able to upload photos to this review.Greg KopeckyMSgt. USMCRetired
Came to this place before and bought some locks for my trailer best price in town by far. then I came back a couple months later to look at some rims and tires and a grill for my truck. I noticed the optima yellow top batteries all were 40 percent off. I said a wow . Those things are normally 200 plus so I went to the desk and ask the gentleman how much the yellow top battery would be with a 40 percent discount she proceeded to tell me $280. then when I reminded him that yellow top batteries are around $200 to start with how does that work with a 40 dollar discount. I cant believe you blatantly lied to my face and tried to swindle me out of money just because I look like I wasnt a detailed consumer. I would definitely say beware for future enquiries. looks like place is pretty cool and has some nice products but I dont think that these guys are competitive with their prices at all I think they will take any chance to swindle you. I figured Id give everybody a heads up I definitely look at Google star rating before I go anywhere. Have a good one hope this helps
Discount Hitch in Rosenberg tried to sell me two front Ranch Hand Bumpers that were damaged then got extremely irate when I would not take them. I made two trips up there with a ride standing by each time. I total waste of my time. NO matter who you are or what business you are in you never curse a customer and get irate for not taking damaged equipment as new. They also scratched on back bumper on my 2017 F-350 while installing a gooseneck hitch a couple of months and then tried to deny it. I will never do business with Discount Hitch again.
Great place to get your truck fixed.
Michael was awesome. Helped me out right at closing time. Very professional and knowledgeable.
Great place, nice service personnel. Only issue is would have liked to be consulted on where the device I had installed was mounted. Otherwise will be back for more accessories.
Simply super duper service, Willing to take care of the customer and work with you. Friendly knowledge staff.
Called Mike looking for a specific 5th wheel hitch for my 2018 Titan. He was super knowledgable on the parts I needed and had it in stock. He warned me this one had install problems but the great guys in the shop went the extra mile for me and got it installed properly. Far from my house, but is my new trailer store. TRUSTWORTHYNESS is worth the drive, Thanks fellas.
Great prices and service.
Great place. Love the staff!!! Very knowledgeable, fast, friendly!!! Highly recommend if youre in the market for truck accessories!!!
They were quick installing my hitch and had free WiFi and a waiting room. Some of the items they have may be found less expensive elsewhere but good price on install.
Friendly and Professional Customer Service while getting my truck serviced
Helpfully friendly place for anything your truck could need, they have much more than their website says
Day after Hurricane Harvey.... Open and had my hitch and bike rack installed in less than an hour. Great group of guys!!!!
Nice selection of hitches and basic towing equipment. Prices are good as well.
Friendly knowledge staff. Willing to take care of the customer and work with you.
Good service low price best place For hitch
Excellent services, pricing, and help you find whatever you like,take their time, and listens
Great products at a competitive price, knowledgeable staff, fast installations
When for a hitch receiver for my truck and it was cheap and they installed in 5 min
Great place to do business.
Courteous, helpful and good prices.
Worst customer experience ever. Employees were rude and the price changed 3 different times. Really guys how hard is it???
Good overall experience nice people to work with
Good service at counter very helpful
They offer every accessory youd need, with installation and if they dont have it in stock, they will quickly.