I have been to other businesses for an oil change and inevitably, they tell me there is something else that has to be done to my car for more money, which was not accurate. I went to SpeeDee and spoke with Devin Gills, he was so customer service oriented. He didn’t try to sell me other services. I will be going back if I need any other services for my car in the future. Thank you Devin. It was a pleasure meeting you.
My wife received a flat tire across the street and the guys working were very kind to help as long as she got the car across the street which she did. Good customer service is what she told me but unfortunately 50.00 dollars to put the spare on? Seem pretty high price but then she was desperate and needed to get back on the road. So again, everyone was nice and the service was quick. But 50.00 dollars? Seems pretty extreme.Robert
Great place to get a fast oil change. Nice workers as well.
Super fast and friendly service! Been coming here for years and have always been a happy customer.
Quick efficient service! My car was all done with oil change and 17 point inspection and fluid top up. Definitely go back and recommend this place!
They changed my oil, checked other fluid levels etc. that was ok. My problem was how dirty my car was when I left. There were greasy finger prints all over hood and driver door. Moulding near floor on driver side was covered in black scuff marks.
I was so shocked to witness and experience how well they treat their customers.. very professional. Trustworthy and all. One of the mechanic changed my oil but also seen I needed new filters.. Than he cleaned my windshields! The nice lady up front checks your tires for free. Definitely will be recommending this place to everyone I know! For single mothers this is the place to go! They are honest and will thoroughly go through what you need done to your car. Thank you again!!
Very nice people. Service was good and on time.
Quick service. Friendly enough. Watched them sell a $130 air filter to someone that was definitely not needed. Also tried to tell me my oil plug was leaking, because it was plastic and 70,000 miles old. It seals with an o-ring, and I know its not leaking. I usually change it myself. I guess Ill check for damage when I get home.
Quick and convenient, and they top off all your fluids. Id use them again if I lived here.
Told me my car passed smog even though it didnt. Provided free retest. Cross-threaded the drain bolt on my wifes toyota when they did the oil change. Didnt start to leak until the oil started to break down & thin out. Now we have several oil drops on the driveway.
SpeeDee always does honest and quality work. Technicians are professional and knowledgeable. Very satisfied each visit.
In and out quickly. No high pressure upsale on additional products or services.
Good and quick service!
This place is always fast when we come in. People that work here are friendly and knowledgeable.
Open on a Sunday, efficient, polite, and priced right. No hard sells, just honest assessments. Will be bringing all of the cars here for now on.
Ive been bringing cars here for last few months and the service has been nothing but great! I look forward to my next service! My cars been running great since first service here. The price and service well worth it! Highly suggest going here.
Great service and prices
Great service in and out in a flash.
The people are friendly and want you safe on the road.
These guys are great! I stopped by to see if they could fix a oil leak from the Rocklin branch and was good to go in under 10 minutes. Great service and they even explained the clean up process.
Quick, honest, and kind staff. They were understaffed today but were honest to every customer that came in about wait times.
I arrived at speedee oil change tuesday the 6th 2020 to get my oil change. They asked if I wanted my engine filter changed i declined. I sat for 40 minutes for them to tell me they couldnt change the oil so I left. My car then completely stopped working in the middle of the intersection on sunrise and coloma (the intersection that speedee is on) i pushed the car off the road. I tried to figure out the problem for the next 7 hours there on the side of the road. I payed a mechanic $70 to tell me that they had forgotten to latch the filter case properly and that was the reason it wouldnt work..The manager Ben at speedee lube was of no help refusing to assist me in any way that would solve the problem.I called to try and work it out and even give them a chance to earn my business back even though they cost me a day on the side of the road, but Ive just been given the run around from the owner.Max
Excellent service and friendly techs.
Convenient and helpful, knowledgeable Staff
Fast and friendly service
This place is great. I brought my car in to have an oil change and they couldnt remove the cap due to the previous change but they still cleaned the windshield, vacuumed, and check the air pressure. So I brought my other car in and they were able to change it quickly. Staff is very friendly, the waiting area is clean and the prices are very fair. Wont go anywhere else while I live in this area. Thanks guys!
Super friendly and able to help me out will be back if around
Will not be using this place again bad customer service.
Been going here for over 10 years. They have never done me wrong or tried to sell me any additional service i needed. Will continue patronage.
All of the Speedee Oil locations give outstanding service at affordable rates. This particular one was my most recent visit for having a new battery installed. Please give any one of them a try, if and when you need to maintain your vehicle!
Gave great advice and nice staff!
My son and I have been going to this place for 10 years and I do not know what has happened to this place. They must have gotten new ownership because it has really gone down hill.
Employees are always kind and helpful.
Not your standard drain and fill oil change. These guys actually care about what they’re doing. Will definitely be back
Very great service, honest mechanics that tell you what you really need and no extra, solid price’s and all around a great experience.
Great inexpensive car place. Employees are so wonderful and always smiling.
Always takes good care of my vehicle, very fast and friendly. And I actually feel like they they dont try to sell me things that I dont need.
Great and Quick service !!!!Highly recommended service. I will be going here for all of my vehicles service needs.
Quick and friendly service 5 of 5
Always excellent service and wait time was great!!
Pricey but coupons make it a perfect place for a quick oil change. I mean really quick. There were five people in the waiting room and I was still out of there in less than 15 minutes. Waiting room is clean and the staff were helpful and friendly. I normally only go where the coupons take me, lol but this might be my main place now.
I know they messed up on my oil change which caused my engine to break down a few days later and they wont take responsibility for it
Reasonable prices, thought they were a bit high for my pick up truck.
Got in got out, great staff.
Great service by all team members!
I bring my cars here for oil changes. Clean and quick service. Will inspect your car completely and let you know whats wrong. They are not pushy at all when it comes to selling you additional services your car needs.
This is literally the first place that I feel Im not being sold things I dont need......Honesty in the automotive industry is so important and SpeeDee Oil Change Roseville will definitely be seeing me for all services they offer!
Came here twice, best service Ive had. Friendly, fast and all around just a good group of men working quickly and efficiently to get it done.
Great crew. We dont go anywhere else
Been coming here for years. Learned today, not to come on a Sunday; perhaps less BSing with each other, and snacking. When I arrived, there was one car ahead of me. Thirty-five minutes later, and still theyre not done. Come on guys, you can do much better than that. Ive experienced it.
In and out in 20 minutes. complementary 17 point check which included washer fluid, power steering fluid, air for tires, vacuum, windshield cleaning and a handful of other stuff. $36 if you bring your own oil and filter which is a bit high but for the quick service, its worth it.
Good and fast service.
They live up to their name. I have never had a faster, better oil change experience. I will definitely be back.
Super quick and they were all very friendly and helpful!
Always take great care of me.
Excellent, fast customer service😀
Was able to get in and out quickly and great service.
Fast, friendly, knowledgeable. Ive had my brakes done here as well as a transmission flush and regular oil changes.
The names says it all. Ive never been there more than 15 minutes. Very friendly service. Highly recommended.
Fast and friendly service
Great service and prices!
Took my 2017 truck in for an oil change. Even though $100 seemed overpriced i went for it out of convenience. After some time the counter help told me whoever put the filter on overtightened it, and they cant get it off. Not their fault, no biggie. I told the tech just give me the filter in case they use it when i take it to the dealer. He says no they wont want it. I said Im being charged for it, ill take it anyways. I walked out of there with no filter!Took to toyota, they removed the filter free of charge, new oil (again) and the cabin filter no charge. I asked the helpful service guy if it was over tight. No not at all he said, they still sucked it up! Now thats customer service!!!Icing on the cake, an oil change is way cheaper at THE DEALER!!!Ill never go back and tell everyone about the awful customer service here!!!
Outstanding service !! Guys really care !! Nice to see young guys working hard doing the right thing!! Thank You!!
Dropped in for oil change, quick service nice crew. will definitely come again.
Very reasonably priced with quick service.
Good quick service and they dont try and pressure you into buying things you dont need like jiffy lube
Flabbergasted!!I have a VW Jetta and I am used to paying $100 for oil changes. I get it.. Its German and uses expensive oil and filter. I live right down the street from your shop so it is very convenient but after my encounter with you guys today I will NEVER return!You had 1 vehicle being serviced and no one waiting when I pulled up. One of your younger guys came out and immediatly told me they cant service my car today because it is German. Dumbfounded. I asked why, and he stated it is a policy set by management that no German cars be serviced without the Top Mechanic on duty.What?! Again I asked why, and he stated it is because German cars are more brittle!! This is rediculous!! Its the same as any other car. Its a plastic undercarriage cover, a drain plug, and a cartridge filter!!! You mean to tell me it takes your best mechanic to use a socket set and a screwdriver?! Come on now... This isnt a major service, and if this is truly a policy of yours (which I doubt) you should really consider removing that policy and give your employees the confidence to do simple tasks like oil changes on anything... I mean its not like I pulled up in a Bugatti...Shame shame shame...
Worst Speedees facility I have ever been to! What a waste of time. I came into the shop to get my oil change and to have them check my battery. Mind you, I have always trusted the Speedees in Watsonville Ca due to their outstanding customer service and reasonable prices. I was sure that they were going to be as good or better than my Watsonville location. To begin with, they did not write the correct mileage of my car for when I came in, which was the first sign of the negative outcome of what was going to come next. They told me my battery was fine and to go on with my merry day! A few hours later I noticed the mileage, however I was already headed back towards the bay. The next day my battery continued to not sound good when I tried to turn it on. I then decided to have it check through Oriellys service check which checks the battery, starter and alternator strength. Everything was positive but the first thing the customer service rep noticed was the loose screw of my battery! This was definitely from Speedees work! Additionally he mentioned I should look into getting a new serpentine belt, which also could effect the battery. The Oreillys guy had more knowledge than the so called mechanics at Speedees in Roseville! NEVER again will I be returning to these dumb mitten robbers!
Always a good experience.
Im coming here from now on. Quick service at an affordable price
I was in and out in 20 min. They checked everything on my car and told me everything.So polite, so quick. Def will be returning!
Quick and easy. No obnoxious up selling.
A bit pricey but very fast so you pay for convenience.
My wife had an oil change done here while I was at work. When I get home she is pulling in from buying dinner. Her car smells like burning oil. As she parks I get to watch as the parking curb gets drenched in oil. Checked the oil lvl, its off the stick. Long story short she got the oil changed, was given her car back with oil leaking from the oil filter, either double gasket on the filter, or not tightened down. Either way I am waiting on them to open their doors in the morning so they can try and talk their way out of the mess their clearly under trained tech got them in to. YOU ALWAYS CHECK FOR THE OLD FILTERS GASKET, AND CHECK TO MAKE SURE THE FILTER IS TIGHT. Why she ever took it to some one other than our normal place is beyond me but it will never happen again.
Every time I get there, they get right on it and my car is always clean inside when I leave.
They didnt tell me what it needed, and told me to go-to another place so they pretty much I formed me they arent good enough with cars and charged me anyways.
Fast service.
Fast service for sure. They are the best!
In and out in about 45 minutes. Oil change and radiator flush.
Been coming and getting oil changes here for the last 2 years. Always straight forward, fast, and not overly pushy like other oil change places trying to upsell you and never any issues.
Very through but kind of pricey
Always fast and friendly.
These guys are so $ they dont even know it! Its like getting an oil change from the military and they are fast and professional
Good people, and quick service.
Quick easy and very nice staff
Good service and quick!
Great service and no pressure.
Theyre speede.
Fast and detailed service
Excellent service and fast too!
The people that worked here were not super friendly
Excellent service
Fast!
Fast Service
Quick