I love this place! They matched 1-800 Contacts, and of course theres no shipping charge...so really they beat them! I love the customer service! My contacts came earlier than I anticipated, too! Calling today about refill Rx on contacts and the great deal on glasses.... Ill write a review on how that went...
It was a good experience. My son found glasses he liked. I would have given 5 stars but the hours of operation are terrible. For a working mom the hours are inconvenient and you are lucky if they open on a Saturday.
I called on a Saturday and they were able to do my wifes eye exam the same day. Salesguy, Michael K did an excellent job and we each bought two pairs from the $49 BOGO rack and paid an up charge for lined bifocals. Anxious to pick them up. 10 - 14 days was the estimate
I went here trying to be cheap. . Seeing their add on tv.. my 14 year old daughter needed glasses. . turned into leaving paying $175. Their deals are on only a few pairs of glasses..none my kid would wear. .then theres the add ons they dont tell you. .you need to buy to get your glasses.. we will never go there again. The workers in the lobby are really nice. . But the eye doctor is grouchy. .go the extra mile and go to a real place. . Like Optimize. ..or be cheap and just go to Walmart!
The people there where very friendly and helpful with choosing the right frames that look good
This W. Optical is much better than the Hall Rd. location, worth the trip to Gratiot location any day!
Aaron was very helpful recommending my Eye Glass options as covered by my Insurance. Dr. Humes knows what she is doing...I see clearer with my new prescription. The Staff -Joe & Mike were helpful too. I liked them. SG-RPh