user
ProFleet Mobile Mechanic
110 N Interstate Hwy 35 ste 315-320, Round Rock, TX 78681, United States
Appearance
ProFleet Mobile Mechanic
Comments
Aa
Review №1

Used these guys about a year ago to replace a taillight broken by the forklift driver of an orange box store. The tech was quite polite, timely, and communicative. Setting up the appointment was easy, and having my truck repaired at the jobsite without interrupting my work day was great. I was also impressed with the pricing, as it subjectively seemed comparable if not lower than traditional shops.

Di
Review №2

I called over there because we have a truck that we couldn’t get started and it’s been sitting for a few weeks. I spoke to James, he told me to get our battery tested first and make sure it’s not that. He was extremely nice and helpful over the phone. We had already tried to jump start our car several times and it had a new battery in it so we didn’t think that was it, but we followed his advice and took it back to the shop to get tested. Sure enough, it was the battery! We will definitely be calling back for anything else we need for our cars in the future.

La
Review №3

James maintains my work truck and my personal truck. He always does a great job. I highly recommend.

Da
Review №4

First time Ive ever written a review for a company I didnt even use! My sons car was having starting issues and I reached out to James after finding him on the web. He called promptly, and spent 15-30 mins with me having me explain the problem. I sat in the car while he asked me to try various things and tell him what happened. I sent him a couple of videos on the problem. He did some research and thinking, then came back to me with a couple of things to try before he came out and charged me $90+ for a diagnostic visit. The first thing he suggested ended up being the fix, and I took care of it myself, for about $15 in parts and 5 mins of labor. Meanwhile James charged me nothing for his time or input. Thank you James for putting my satisfaction before your bottom line!

Mo
Review №5

James did a wonderful job with helping me replace my alternator, since i didnt have all the tools for the Job. The dealership quoted $165/hr(labor only no parts), and told me it would take half a day to get my car back!! He did it $100 flat in under an hour, professional and personable! Took my concerns into consideration and checked to see if the alternator was truly the problem. I will definitely be coming back!(Disclaimer, I purchased a new alternator before hand.)

Jo
Review №6

Very unprofessional. My car was leaking coolant but not overheating. I told James that when I filled the coolant reservoir up, it would take 2 minutes for the coolant to pour out from the bottom. Even though they had that information they decided to drive the vehicle to there shop and take a chance cracking the aluminum heads. That was very unprofessional that should have towed the vehicle and not have takin any chances. Then they said by the time they got to the shop the car was steaming from the top of the engine.they repaired afrw things that costed us 590 dollars and said they had to fix the oil leak before they could work on the coolant problem. Wow!! We paided the bill 590$ and asked them to park the vehicle in there parking lot for one day so I could get back from out of town business but they said a tow truck was gonna probably tow my car that night off there property. This is how they treat costumers. Very dishonest unprofessional i will never come here again or recommend anyone to this auto shop.. the vehicles coolant leaking problem was never fixed evan after paying the bill

Da
Review №7

James was amazing. He helped me with my Acura when my car broke down at work. He was prompt and friendly yet professional. Very happy with his work. 10/10 would recommend

Vi
Review №8

I have a Honda CRV and a feral kitten rode home with me from Houston inside the panel underneath my vehicle. James was the hero of the day by removing the panel with numerous clips and bolts so the kitten could be safely removed. This task certainly falls under other services and we truly appreciate James skills and kind heart to help our family.

Du
Review №9

Called late on a Saturday; was doing some work myself and ran into an issue I was unsure how to correct. Instead of charging me an arm and a leg, a professional conversation and resolution to my problem was provided and it was the most affordable mechanical service I have ever received. Will be a life long customer with how professional and courteous he was. Made my stressful problem of having to worry about not having a car an afterthought! Call these guys before going anywhere else! 10/5 stars!!!

Be
Review №10

James did a prepurchase inspection for me. He met me at the dealership and arrived right on time. He was very thorough and meticulous and pointed out many flaws I wouldn’t have otherwise noticed. His professionalism and friendliness were a welcome addition to my car shopping experience. Thanks James!

la
Review №11

Honest as the day is long, truly. So excellent mechanic that sometimes I drive to him for small, quick things. Once he had accident and stood by his work to repair fully at no cost to me. I live in Cedar Park neighborhood where he does work for many, many neighbors. Cannot possibly fully state the integrity James displays in all he does. Cant go wrong, no gamble, he always does what needs to be done. A mechanic/person you can count on. Rare these days and appreciated.

Ce
Review №12

My car wouldn’t start, so I was stuck in a shopping mall parking lot. I called James based on online reviews. He triaged my problem for FREE on the phone and recommended a solution. My son took care of it, and it only cost me the price of the part. I’ve already recommended James to my family, and he will have my business from now on.

ke
Review №13

Quoted me on 80 for change both headlights. Once he took off one tire! he told me that problem is not the bulbs but the light mechanism itself. So We end up didn’t do the service, I appreciate his time for coming down and tell me the problem and “I ask how much do I owe you for this “ he charged me full price “$80” to take off a tire... I stood there and I thought.. ok he did come down here so I’ll give him 50. I told him 50 and he haggle 60.. 60 dollars to take a tire off!... which he put on the receipt a “discount” the fact that he was gonna charge me full price for barely a fraction of the full service is highly unethical.. I pick this service because of the review.... does he pay for these or what ? Professional at first but watch out.

Bl
Review №14

James was amazing. I was in a bind with both of my vehicles being out of commission at the same time. He called me back quickly and then showed up promptly and took care of one vehicle way faster than expected. He then made a plan to show up and fix the 2nd vehicle a few days later. He did the repair without issue. I would highly recommend. He is professional and very reasonable with rates.

Cl
Review №15

Needed my alternator replaced. Called and received an estimate within 10 minutes. Price was great and way better than taking it to a local repair shop. As a Mom of 4 I did not have to load and unload kids to take to a shop he came out to my home, repaired same day, and was done within an hour. Will be the first person I call with any mechanical issues.

Ro
Review №16

James really is the ideal mechanic. He is amicable, honest, and straightforward. On top of that, my experience was educational; he made sure to show and explain everything to where I understood it. I would recommend him to anyone in the greater Austin area looking for a mechanic.

Ch
Review №17

Gave James a call because I had a huge coolant leak somewhere and told him about everything I had tried myself and he told me about a hose close to my throttle body directly on top of my thermostat in my 95 F150 302 and I located it and took it off and sure enough it was that hose that was leaking the entire time. He told me to see what replacing that would do and if it was still having the problem he would come look at it. What do you know? It worked! James is very knowledgeable and trustworthy!I have used James many times for different repairs on both my mom’s truck and mine as well. Every time he has been very quick, honest, friendly, knowledgeable and always had a great price. He’s worth every penny! He’s my go to mobile mechanic. I would recommend him to anyone!

Jo
Review №18

I would highly recommend ProFleet Mobile! Beyond convenient, when it comes to making appointments and meeting up with you. James is a skilled mechanic. He has worked on all of my families vehicles. I wouldnt go anywhere else. One honest mechanic! Thank you for all your hard work and time.

Lo
Review №19

I was experiencing overheating issues with my 2006 Nissan 350z. James isolated issue and replaced radiator in a timely manner. He also kept me well informed on all steps taken in the process of repair. I appreciate the convenience of having such a professional mechanic a phone call away. Thanks again James!

Sa
Review №20

My father in law gave us his prized possession, a 1969 Ford F100. Since it had been sitting a while, it is in good shape, but needed some TLC on the engine. James came out and give it a tune up and it is running great. Still a long road cosmetically, but James gave us some insight on what else we need to do. Thanks James, for the great service and advice. God bless.

An
Review №21

Have been using James going on three years now. Have never had a bad experience. His prices are fair and his work is excellent. Recently James has done alternator work, replaced CV axles on two of my cars and replaced wheel bearings. He is always prompt and always does what he says. Can’t say enough good things about him and highly recommend him for all your car service needs.

Jo
Review №22

James is a great mechanic! Very nice man, changed my brake pads and rotors quickly at my house for a better price than taking it to the shop. I highly recommend his services! He even came back and gave me some free hubcaps to replace my missing ones! Awesome experience, 6/5 stars.

Ja
Review №23

James was an absolute lifesaver over the past weekend. He came on Sunday to replace a wheel bearing on my car. He did all the work that day and had me back on the road. He is honest, courteous and reasonably priced. He didnt sell me on other types of work. He just diagnosed the problem and fixed the issue. I would highly recommend him for your vehicle repair if youre in his service area. Thanks again, James!

Mi
Review №24

I highly recommend Profleet mobile mechanic. James is professional, knowledgeable, punctual, and friendly. Not only does he make any necessary repairs but also explains problems and offers advice for the best and most cost effective repairs. The prices are more than fair and the work is of high quality. Do yourself a favor and use his expertise whenever you are having automotive issues.

Da
Review №25

I highly recommend his services! James will do his best to try to accommodate your needs, which for us was usually same day or the next day. Prices are fair and I love the fact that I can have a receipt/invoice sent by email to keep for my records. Furthermore, James was able to fix my car noticing the issues were simpler than what other mechanics or car dealerships were telling me it was, hence saving me quite a lot of money. Thank you for your services!! Will call again when needed. :)

Sh
Review №26

James is just Great, called in on Saturday 7.30Pm and he came to my house at 9.30 am Sunday morning to fix my car. My brakes were giving me a hard time and didn’t want to risk driving and he came in fixed the rotors and my break pads he advised to change the caliper if I wanted to make sure everything gets fixed and he change the brake fluid as well never pressured, very knowledgeable at what he does and I couldn’t be happier. Fixed everything in less then 3 HOURS and my car was back to normal. JAMES your Awesome !!!

Pr
Review №27

James has been a lifeline for me! There are many good mechanics out there, but not abide by the principle of honesty these days. James does excellent work, and is honest. He has saved me hundreds of dollars and always gets the job done on time. I would expressly recommend him to anyone.

Ch
Review №28

A+ Service... I have been using ProFleet for several years now and they are amazing. The owner is very helpful, honest and communicates the proper expectations. They have done everything from a stater, alternator, water pump, breaks and Im sure other things I can remember but they are always my first call for an easy and convenient repair. I could go on and on but youll never know how good they are till you use them.Please feel free to reach out to me for a reference. -Chris

Ky
Review №29

James helped me change my timing belt. I tried to do it myself, but since it was my first time, I had him come over and check everything. He was very patient and even helped me over the phone later.I would HIGHLY RECOMMEND him! He has done my brakes in the past and he always does a great, fast job. He is very professional! You will not be sorry!

GR
Review №30

James has worked on my truck over the past 3 years, and has always come through with excellent service and work. He has saved me over a thousand dollars or more by being Honest and advising what was needed to be fixed when other shops quoted all kinds of unnecessary service. He is great to work with and I would recommend him to.anyone looking for a great mechanic with integrity and superb service

AJ
Review №31

I had a simple repair that I wanted to do myself, but was missing some tools for the job. I was given the recommendation to call James for help by the OReilly on 620, and when I told him that it was a repair that I wanted to do by myself, he stepped in and did the stuff I couldnt do with my own tools and allowed me to do the rest on my own. Im going to trust him with any car needs I have in the future.

Pa
Review №32

The axle broke on my husbands work trailer at 7 in the morning 70 miles from home. They kept in contact with us constantly, found out what parts they would need to do the repair. And we were on our way before lunch

WI
Review №33

My Motorcycle broke down in Round Rock today. I called James Marques ASE certified who owns pro fleet mobile mechanic. Best prices and he comes to you with awesome customer service and a complete mechanics van. I highly recommend him.

Bi
Review №34

James is undoubtedly the best mobile mechanic there is. Hes worked on my car a couple of times and every time hes done a spectacular job. The most recent job, he checked on me the next morning to see if my car was fine. I dont think any other mechanic will do that. Thanks James!

Ni
Review №35

Seriously the best there is. I’m so grateful for his service. His pricing is so good and he works fast. What could be better? I’ll recommend him to anyone and everyone!

N.
Review №36

James was great and easy to work with. Due to my hectic work schedule, I actually never met him in person. We texted and spoke over phone. He gave me the best quote out of the others I had called, was honest and very polite. I left the parts at my car. He showed up, quick and gave me notice, I payed over the phone, and bam...my car is fixed. Thank you, sir!

DM
Review №37

James is always our go to guy when it comes to our vehicles. It usually doesnt take him long to identify any problem. Fair, honest, friendly and the best part... He can come to you! ProFleet is tops in our book and always a lower price than the local shops.

Da
Review №38

James was awesome. We hired his services for a used car inspection. He was very thorough and gave us the peace of mind needed when buying a second hand car. Thank you so much James. We will definitely recommend you to our friends.

Ch
Review №39

I had James as a mechanic. He let me leave my car at his place while I had to work and talked me through everything. No problems at all with what we got done, with fair pricing. I highly recommend this business to everyone!

Ch
Review №40

Our family has been using profleet mobile mechanic for the past 4 plus years, for all four of our vehicles. James is an awesome mechanic and a stand up guy. I would highly recommend his service.

Du
Review №41

I called James to help me troubleshoot issues with my vechile. He got to my house really fast and was so nice. Im definitely going to be calling him again and telling everyone about him. Thanks for everything again.

M.
Review №42

For my 2006 CTS Cadillac 2.8, I had bought the parts spark plugs, coils, & lower intake gaskets to have James tune car up. James left the car running like a truck as it wasnt driving like that before he placed the new parts.The kicker is, he came back to look at the car, but really did nothing, and claimed he knew he did the tune up right. Yep right, the codes came up as follows: 0351,0352, 0353, 0354, 0355, 0356 (coils) after he did the tune-up. He never gave any recommendations or solutions to the problem and stated he didnt have the proper equipment to find out what was the problem, or to repair; I was willing to pay him to fix it, but he had no resolution.Thus, as a mobile mechanic, who rides around with a equipped van/truck, he should have proper equipment to scan & analysis all work he performs.I am a very unhappy camper. I will never ever use him ever again!

bi
Review №43

James is the man! He has done numerous jobs on several of our vehicles, and is first class every time. I call him for every job I have, and it saves me a ton of money over the competition. Eliminate the middle man, and call Profleet!

Le
Review №44

WE BROKE DOWN IN CEDAR PARK TX. JUST SHY OF 250 MILES FROM OUR HOME. JAMES CAME OUT!!!! HE GOT US BACK ON THE ROAD IN A FAST AND TIMELY MANNER. WHEN IM IN THE AUSTIN AREA THIS WILL BE THE COMPANY I WILL USE IN A PINCH.

Ia
Review №45

My family and I were on our way back from 4th of July vacation. We had been driving for 6 HOURS before we broke down 240 miles away from home. We were stranded in 100 degree weather with our kids. Tow truck estimated an hour and a half to get to us and no mechanic shop was going to make our car a priority so we could get home. We called Pro Fleet mobile mechanic. The mechanic James estimated to be at our location in 30 min!!!!! When James arrived, he immediately started working. He swapped our alternator within an hour and had us back on the road headed home!! Among the fast response, great price, and wonderful attitude, we really felt that Pro Fleet wanted to HELP us and understood the situation. I will reccomend to anyone and everyone. Thankyou again James

Be
Review №46

James was phenomenal when working on my truck. Highly recommend.

fi
Review №47

James was very helpful dude professional knows what he do fair prices comparative to others shop I highly recommend this guy :)

Am
Review №48

Their mobile mechanic couldnt make it out to me so they talked me through the problem and helped me fix it myself.

Sa
Review №49

I called yesterday in the afternoon for a dispatch concerning a possible coolant leak. James kept his word showed up as he said he would. He worked diligently trying to locate a leak, and it turned out it was that we had not burrped the coolant tank. Lol. J

Jo
Review №50

Great service really helpful, and very fast service. Will be my choice again !!

Ga
Review №51

This guy is a scam artist...he charged me to fix my car and the day he came he couldn’t fix but charged me 70$..so I ask him are you going come back and fix and he say he has to write me another ticket and charge me more..lucky he was my last resource

la
Review №52

Great service very professional

Br
Review №53

Awesome

H
Review №54

No

Information
11 Photos
54 Comments
4.8 Rating
  • Address:110 N Interstate Hwy 35 ste 315-320, Round Rock, TX 78681, United States
  • Site:http://profleetmobile.com/
  • Phone:+1 512-696-1250
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–7:30PM
  • Tuesday:7AM–7:30PM
  • Wednesday:7AM–7:30PM
  • Thursday:7AM–7:30PM
  • Friday:7AM–7:30PM
  • Saturday:8:30AM–3PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:No
Planning
  • Appointments recommended:Yes
Similar organizations