Excellent customer service by Rick at the front office. Facility is very new and maintained very clean. We were given a tour of our storage unit and explained the access code process, operating hours, etc. Highly recommend!
Great place that is super convenient. Everything is done online and texted straight to your phone.Store manager was super nice when i vacated and closed out my account.
I have been using this company for almost 2 years.. The facilities are clean, secured, and well maintained. The on premise manager is very professional and helpful. Not sure if all locations are the same, but the ones in Round Rock, Texas are awesome.
When we were preparing to move we found that we had more items than would fit in our moving truck. We pared down as much as we could, but had some items that we still wanted to keep. Life Storage was close to us, so we went online. Amazingly, we were able to book a storage unit online within minutes, and drive over and access it immediately via a code that was sent to us. The welcome kit inside the unit included a new lock in the package. We were able to transfer our items quickly and with no hassle. An amazing and satisfying experience overall.
Great customer service! Very clean and well kept facility. I had no trouble getting set up with a unit at a great price!
I’m fortunate enough that when I call or come into the facility, Tom is available to assist. With every interaction, he has been consistent in being very personable and professional. He demonstrates a sincere willingness to assist to my satisfaction.I love this location because of the convenience and the facility is always immaculate. Thanks so much Tom for your efforts, job well done! Thank you Life Storage - Round Rock!
Great service Rick was a awesome gettin me set up and able to move my stuff the same day!!
Rick was very helpful, informative and courteous. The facility is nice and cool, well kept, and appears very secure with CCTV monitoring of the premises 24/7 and restricted access
Nice facility, always clean and easy to get in and out of. Would definitely use again if needed!
Rick was kind, extremely helpful and efficient in setting up our rental account. Office space and unit buildings are very clean and well kept. Great experience!
The only thing I would recommend changing about this establishment is the length of time the sliding doors and elevators stay open! Aside from that Rick is amazingly helpful! The building is clean and well maintained. I would recommend this place solely for the customer service!
This facility is not only clean but the manager is AMAZING. Rick rented me my first unit and due to a change in move in date for our new home.. we needed to rent another larger unit. Rick told me all about the discounts available as well as put me on a floor with easy access. Rent here people... you will NOT be disappointed.
Great storage for all my needs! The staff let me know when my unit was not fully locked which I admired. Let me know they are securing the place!
Tracy was so helpful with getting me in my storage unit. Clearly explained everything, and extremely polite.
Great facility! I would highly recommend. The staff is very helpful and willing to help out. Size and location was good for what my wife and I needed.
The entire team here has made our transition very easy. Every one has been super helpful and the facility is extremely clean and well maintained. The rental options are flexible which I have appreciated as we are waiting for a house to be built.
We have rented a storage unit for the past 2 years. Every time we go to the facility it is clean and brightly lit. Highly recommend Life Storage. And, Tom is always super nice!
Rick, Sam and Tom have made the transition into storage from a 4K sq ft home into a 10X30 storage unit as easy a process as these things can go. Very flexible as our close/move date was a moving target and they handled all my questions and concerns in a very friendly and professional manner. They responded with great expediency and all transactions have been smoothly efficient. Highly recommend!
Rick helped me out and showed me around the storage units. I got a tour of what’s available. Gave me all the information I was needing. The storage units were nice and clean. Excellent service!
Amazing customer service and very thorough.
Tracy was very helpful & courteous. Everything was easy and quick.
No hidden fees, very straightforward, I was given the option to use my insurance or purchase theirs which is nice. Security cameras are everywhere so I feel safe storing my belongings there and entering in the evenings. Super clean establishment. A/c blows super cold throughout facility which does matter in this Texas heat! Rick explained everything thoroughly and was very pleasant to my family and I. If you need to store your stuff in a safe, clean place, highly recommend using Life Storage!
This Lifestorage location has really had the best customer service. They have been very accommodating and helpful as my husbands parents passed away and we were left with cleaning out heir very full storage. The manager is wonderful to work with.
They have always been so great and friendly and have continued to work with us through our move
It was a hot one on Sunday. On my way back home from a small biking accident, Life Storage was on my way and I stopped at the front of the building to rest a little and get the only shade that I saw close to me. Cynthia came to the door and welcomed me in with a bottle of cold water and air conditioning in the lobby to cool off. I wasnt a customer but Cynthia was awesome and professional and definitely knows the meaning of hospitality and customer service. We had a great conversation as well! - I can see Cynthia as an asset wherever she goes and I hope that the company will recognize her for that. My thanks again to you Cynthia and thank you for welcoming me in during a not so easy day yesterday. ~Richard =)
Great storage units and Tracy is awesome!
Rick was absolutely fantastic
Fantastic storage company offering various sizes of units, month to month, very clean, climate controlled, staff is knowledgeable and informative, no hidden costs, easy access, offers boxes, locks and other supplies available for purchase in the front office, dollys provided, well lit. Staff goes above and beyond to help you find the unit you need at an extremely affordable price. Thanks so much to Rick and the whole Life Storage team!
Cynthia was awesome! Great personality & extremely helpful. She went out of her way to help us especially after her system went down, she simply couldve said sorry you have to try back at a later time but instead she called whomever she needed to so that way she could he system up and running. She was able to help us get the storage unit we needed in a timely manner due to that we were needing this right away. Thank you Cynthia! You rock!!!!
Rick is the store manager.He has gone above and beyond assisting me with recomming the size and supplies required.This particular store is tops. A fantastic individual. What a guy. I highly recommend this store because of Rick who brings extra customer service.
Rick was great to work with, he got us all set up. Overviewed the whole process.
Rick goes above and beyond. He made everything very easy and was very helpful in talking through everything! I highly recommend this location!
Awesome storage, very clean, easy access, manager is very helpful. I highly recommend.
Rick is super helpful and knowledgeable!
Tracy was very kind and helpful!
Rick made the process so easy and fast!!
Rick Its amazing Guys, He’s always helping everybody, making sure, we all feel like Lifetime Storage is the best, accidentally some paint brush was leaking, and He called me, saying, Don’t worry I cleaned your mess, just come by, making sure everything is fine, and I did, but just for that, I will stay with Lifetime Storage, best customer service ever. Thanks Rick you Rock.
Rick helped us find parking at a different location when it was not available here. Great service.
The 2000 University Blvd location in Round Rock is new, clean, an easy to get in and out of. Their driveway completely loops around the building where you can access different floors without having to take an elevator or stairs. There’s also no gates to deal with. You just plug in your code to enter the building. It also feels like a safe area and complex.Cynthia is honestly the sweetest and most helpful employee I’ve ever encountered at a storage facility. Highly recommend this location!
This is absolutely the most proficient staff I have ever encountered. I spent 30 years in the military. I have traveled all over the world and used many storage facilities, this is a top notch storage. The manager Ms. Cynthia is always willing to help. In addition, the storage is always clean!!!
Great storage facility, clean, and very accessible. The rates are also reasonable. Rick was friendly, helpful, and informational. Thanks Rick!
I checked out several storage places and finally found a place with good options but wonderful patient & professional service . Thanks to Rick McMillion ! Very impressed !
Very hard to navigate inside. Couldnt even find the exit!
Gteat rental experience
Highly recommend Life Storage very convenient and easy access. Rick store manager was super helpful multiple times.
Moving out of my current house, I was looking for a storage unit near my new home. Cynthia-Manager, did an awesome job explaining the availability of units and month to month contract information. Cynthias delightful and professional attitude convinced me, this is the storage location to use during my transition to the new home. This is the perfect location with clean units. Cynthia, Thank you so much!
Loved the 4 months we spent here. Customer service was excellent! Im glad that I chose them to store my possessions. My things remained safe and climate controlled.
RICK IS THE MAN! BEST STORAGE FACILITY IN ROUND ROCK!
Life Storage was a God send during my time of transition. With their reasonable pricing, multiple options, cleanliness and professionalism, I was so grateful and had peace of mind that my belongings were in good hands! Thanks Life Storage!!!
Good manager. Clean facility.
Extremely friendly and caring folks!
365 Self Storage is a great place to use if you need a self storage facility. We utilized it for about 5 months between house moves. I cant begin to sing the praises of Priscilla --- shes friendly, honest, and very helpful. And, while on the surface, their rates may seem a bit high, Priscilla will price match with any self storage facility within several miles on the same size unit. Add on to the fact that 365 is relatively new (barely a year old), and this place is a win/win solution if you live in or near the Round Rock area.
Very nice and clean facility. Cynthia was very helpful through the entire process. I would highly recommend.
Great experience with life storage. The set up was quick, facility is clean, and staff was professional .
Great storage facility, clean, and the staff is always friendly. We have worked with Cynthia on more than one occasion and she has always helped us with everything we need.
It was very nice. Summer is here, time to switch to Summer clothes
365 storage is great, the manager Priscilla D. is awesome she was always helpful when i needed to downsize from 2 units to 1 they understood my need i was given several days to make the move even though it took about 4hrs. I never had a problem with paying my bill. They are always so accommodating. Thank you 365 and staff.
Great facility. Great staff (very friendly). They were extremely helpful during my transition after a home sale. Thanks for all your help!
Love this place! Been through different ownerships and was one of their first renters when they opened. Rick McMillion is an amazing site manager and helped me navigate my account. Secure, safe and climate controlled. Everything you need for prize possessions.
Cindy is very helpful. The storage is well maintained clean and air conditioned. It is also conveniently located
Easiest storage experience of my life from start to finish! Highly recommend.
Very convinient and the customer service is amazing.
Great climate controlled units. Kept clean and in excellent working condition. They provide free moving truck for the day of move in. Great customer service by Priscilla and Cynthia. Really love this storage place!
Great place. Nice and clean. Friendly staff.
Good storage we used a long time ago. Only thing weird is the location. Odd entrance and not gated. But its new, well lit etc. Clean. Friendly staff. So 4 stars here.
Great experience all together! Beautiful new facility with several size units to pick from. The ladies on staff are very knowledgable and helpful. They offer the free use of a moving truck on the day of move-in! Highly recommend this place.
Chyntia was really helpful with the rental process I will definitely recommend anyone moving here or in this area to rent from this location.
Excellent customer service, and a great facility.
Very clean and accessible. Extremely easy access with trick and trailer.
Cynthia was such a wonderful help! Such a quick and easy process!!!
365 Storage is competitively priced, conveniently located in Round Rock and the staff is unbelievably helpful!! The level of service is leaps and bounds above other storage units in Round Rock. If you are looking for a Round Rock storage facility, I highly recommend 365 Storage.
I was storing my furniture here for a move and there was a misunderstanding about the contract I received. They couldve easily asked me to pay another months fees per the contract and I was almost expecting to pay. I explained the situation and my misunderstanding to the ladies at the desk and to my surprise they agreed with me. I am very grateful for having found such a good group of people during such a stressful time as a big move. Thank you!
Cynthia... thank you. Great job
Easy transaction. Clean and safe.
I am downsizing as a recent empty-nester, and needed storage for items I dont want to get rid of at this point. I found the Life Storage location at AW Grimes and University Blvd in Georgetown and decided to check on availability and pricing. The online webpage is incredibly well-designed and made it easy to compare units, perform sizing calculations, and even reserve a unit, which I did.I went to the location to finalize the arrangements, and I met with Ms. Olivarez who is the site manager. She was amazing in her kindness, the information she shared, and her effort to find just the right unit for my storage needs.The location is so clean, it looks new. There was no dust anywhere, and I did not see any evidence of bugs at all. The pricing is very competitive and it is clear that both organizational management and the site manager are completely focused on providing a great customer experience. I have rented storage in the past, but never at such a nice facility, with great staff who are rightly proud of the service they provide.I would highly recommend this storage company and particularly this location. Ms. Olivarez is obviously a talented and experienced leader and staff member, and she cares about her clients.
The best climate controlled self storage! Friendly customer service. I would highly recommend to others.
Really cleab
Clean. Secure. Pleased with their service, too.
Easy access, clean secure place at a nice price. I would recommend it!
I needed to rent a storage unit asap and they saved me! Not only was the staff exceptional but they even let me use their moving truck. Will definitely recommend to others.
Very accommodating
Professional, friendly, quick, and clean.
Not friendly service.
Great storage spot
Cynthia was awesome!!!
Normal storage center
Best self Storage in Round Rock
Rick the manager and the staff at life storage in Round Rock at University Dr. are awesome. They are always on top of everything and offer excellent customer service🤘