My online salesperson, Kaz, was very patient and very responsive to competing offers from other dealers. I appreciated that the sales team were willing to work with me to find a fair deal and never made me feel bad for entertaining other offers. I ultimately went with Patriot’s offer and the whole purchasing experience was very smooth and quick. Facilities were clean and everyone was quite friendly to both me and my fiancé. Definitely give Patriot your highest consideration!
Patriot Subaru made the car buying experience go as smoothly as possible! You can tell from the second you step through the doors that they truly put the customer first and care about meeting the customers needs. All of the staff are very friendly and such a pleasure to work with. Holly, Luis, and Bobby just to name a few were exceptional. Oh, and its dog friendly! Always a plus for me!
I didnt intend on doing business with Patriot Subaru, but when I showed up with a broke down Forester on a Monday night right before closing- they took such excellent care of me. From Tanya who handled getting us a complimentary loaner for the week, to Brandis and Stephanie in the service department, to Ian and Jackie who ultimately walked us through the purchase process, even Tim who did all the paper work with me...everyone I interacted with was interested in taking care of us, treating us with hospitality and respect, and ready to problem solve. In a world full of car dealers looking to fleece you, Patriot Subaru is a gem and a joy to work with.
This was the only positive car buying experience I’ve ever had. Only spent 1.5 hours total from the moment I stepped inside the dealership from the moment I drove away in my new Impreza manual. Thanks to Kaz, Nigel, and Bobby for being so accommodating and even staying late to help me finish the deal.
Love coming here, even for an oil change. Very dog friendly
I have never had a better experience with a car dealership than I did buying my car at Patriot. Dylan M got me set up with a time to come in and do test drives. Sara E was my sales rep and she was incredibly knowledgeable, very kind, and very patient. She made me feel comfortable right away, which has not always been my experience with dealerships. She was supportive but wasn’t pushy, which made me feel like she truly had my best interests in mind. She found me the perfect car, and from there the experience kept reaffirming that I had made the right choice. Luis P helped me find exactly the right price for my car and was very gracious about my concerns. Tim from finance was clear, concise, and very personable. He helped me understand the different warranty options and made the financial side of my experience a pleasure. Sam helped me get my phone paired with the car and helped me learn how to use the control system. Sam was very kind, very funny, and very educated on the car. From top to bottom this was an excellent experience and it was clear that this team truly cares about their customers. If you’re thinking about buying a Subaru, Patriot should be your only stop. Ask for Sara! Thank you all!
I recently purchased a Subaru Forester from Holly at Patriot Subaru and it was the best experience I have ever had at a dealership. Holly answered all of my questions and made sure I was happy with everything about the vehicle before moving forward. I couldnt recommend this dealership and Holly enough. If you are in the market for a Subaru, Patriot Subaru has a great team (and the best deals at the time of this review)!
All I can say is WOW!If you look up Exceptional Service you would find Dustin’s Face!We were in and out in hour and a half.Great car great rack and two hours later we had Kayaks bought and on top.. Lincoln(doggy) loves the back seat and the great treatment from the dealership.Thanks again!!!
Thank you so much for helping me find the right car! My car developed some significant issues after some good use, so I went back to Matt Rieders at Patriot Subaru. Matt remembered me and was very welcoming and authentic. He asked me questions, made suggestions, and answered all of my questions thoroughly. I trust Matt, and I trust the folks at Patriot, too. I now have a new car that fits all of my needs and has a few extras that just come with the trim! Thats sweet! Thank you, Matt! I will be back when I need another car!
Outstanding service department. Ive serviced my outback here for seven years and had only positive experiences. Ive called their service department with multiple questions over the years and they have always been very helpful.
Painless experience. Holly was happy to work with me around my budget and found the best option to meet my needs. Loving the new Outback :). Will be back in the winter when we upgrade my wifes car. Cheers!
Glenn and Stephanie were beyond great. They went out of their way to ensure our issue was fixed and fixed right. They even gave us a loaner so that we could go have lunch while we waited for service. Ill never shop anywhere else.
Emily was great through out my mom’s entire experience. I will definitely be back to buy my forester in a few months! I would not go anywhere else! #subarufamily
Organized and efficient. Great intake, service, and delivery. Free car wash with service.
I walked in and Dustin already knew who I was, he was ready to go and showed me my teenage dream car instantly, Dustin is super personable and answered any of my questions that I had. It was an amazing day and I’m glad to have had a nice guy like Dustin helping me out.
Great experience from the beginning and all the way to driving my vehicle off the lot. My salesperson, Josh, was very helpful and I was very happy with everything. Although I waited a handful of hours even though I had an appointment, I was still going to give a 5-star rating.Now, why I gave a 3-star rating - the next day I got my license plates for the vehicle and drove to get them installed at Patriot Nissan (Patriot Subaru suggested I go there as I live near them). Upon trying to install the plates, I found that they did not give me a front license plate holder. At first this wasnt that big of an issue until I was told by the Service Manager at Patriot Nissan that 1. It should have come with the vehicle, 2. They would have to drill holes in my front bumper because I am missing the license plate holder, and 3. Upon calling Patriot Subaru, the Service Manager at Nissan was told that Subaru does not make them for the WRXs. I ended up having to drive over 50 miles to my nearest Subaru and pay out of pocket for the item that should have already been in my hands. In addition, Patriot Subaru lied to both the Service Manager at Patriot Nissan and myself. -1 star for lying and -1 star for not giving me everything that should come with my brand new car.Moral of the story: For this dealer specifically, do your research beyond pricing of the car, features, sticker, fees... make sure you get everything you SHOULD be getting from the dealer before they toss you away after they have sold you the vehicle.
Thank you holly!....you are a go getter for sure and we are very happy with the purchase and professionalism and great care you took of us😁
Bought our first new vehicle here today, excellent customer service, a great experience overall, none of that shady car-salesman feeling. Holly was awesome to work with, honest and straightforward. The financing aspect was smooth and the warranty can’t be beat. Recommend 100%!
Bought a car recently from PatriotPat Kelly was a great salesman and helped me make a thoughtful decision about a vehicle. I am very happy. Donna Palmer
We had a great experience throughout the entire process. Our salesman, Mike MacDonald, was knowledgeable and easy to work with. His sales style matched what we look for when purchasing a car. No flashy sales talk, just factual information that was helpful in making our decision. Our experience with the financial department was equally pleasant.
I have been buying cars from Matt at Patriot Subaru for about 7 years now. He’s always so kind and understanding of my needs. I have bought 3 Subarus from him and will always return to him in the future! He’s not pushy like you would think of salesmen. He wants what you want and helps you decide what’s best based on your needs/goals. I would highly recommend going to Patriot Subaru and seeing Matt!
Today I purchased a WRX from Patriot Subaru. They were honest, fair and didnt play any games. I appreciated the fact that Dustin drove 45 minutes to come pick me up. Nice dealership that is family owned. I can confidently recommend Patriot Subaru. Jackie and Will were also a pleasure to deal with.
Absolutely fantastic! Great experience very transparent, Corey and Kelsey are the best!
Best car buying experience of my life. Rob and Dave helped us replace our 2018 Outback (that was totaled by a distracted driver) for little more than our insurance provided. Closed the sale online and they delivered our 2021 Outback to our home. The process was easy, honest, and enjoyable.
I just purchased my first vehicle through Patriot and cannot say enough good things about Dustin. He was transparent about everything through the entire process and answered my many questions. Would highly recommend if anyone is considering purchasing a vehicle to go through Patriot and ask for Dustin!
My first experience buying a car solo and Dustin couldn’t have been more helpful! Very knowledgeable about the vehicle and leasing terms. From start to finish this was by far easier than I expected. All of the staff at Patriot Subaru were kind, helpful and very professional. I would highly recommend this business.
Holly was a pleasure to work with. Very responsive and customer focused. She was polite and did her sales job without being pushy or overbearing. She was very prompt to reply to all texts, emails and calls. She came in on her day off in order to assist me with the sale. I would highly recommend working with Holly. I will be sure to call her the next time I am car shopping without a doubt.Thank you Holly.
I had a wonderful experience purchasing my new Subaru at Patriot! Matt was extremely helpful and made the sales experience super fun, easy, and efficient. If youre in the market for a new or used car, you should buy a Subaru and buy it from Matt at Patriot Subaru!
Second car I have purchased through Patriot Subaru, both experiences were great! Very friendly, and understanding of time crunches and I love how much everyone enjoys working there! And there is always a dog around which is even better!!!!
I am on my third vehicle from Patriot Subaru. Each experience has been wonderful!! One used Forester in 2007-ish, a new Legacy in 2013 and a 2020 Outback. The sales experience is pressure free. The staff is friendly, very knowledgeable and helpful-I would highly recommend this top-notch Team. Thank you to David Shoemaker who I believe is just as excited about the cars on the lot as the buyer-he makes the vehicle purchasing experience a pleasure with his helpful disposition and knowledge of the cars and the buying process.Thank you Patriot Subaru!!Miranda
Dustin has been great to work with. This is my second Subaru I’ve purchased through him and I couldn’t be happier! The customer service at Patriot continues to be exceptional as always!
Called from bangor asking about a car, was told they couldnt hold it which Id expected. However, when your customers from 150 miles away inform them prior to showing up that the cars being sold
The best car buying experience I’ve had.Everyone was very professional and knowledgeable. Sara Elsberry was seriously fabulous. They’re stuck with me now ☺️
My Subaru Outback that I purchased used from a private party had two recalls on it. I chatted with a rep at Patriot online, and we agreed upon a time to bring it in. I only knew about one recall, but they mentioned the other. I have never been their customer before, but the next time I buy a Subaru, it will be from them. The service was prompt, pleasant, and they didnt try to upsell me at all. I left with the documentation that the recalls are taken care of and a complimentary car wash down the street. Highly recommend this service department and will look into the dealership in the future!
Our experience at Patriot Subaru was excellent. Holly was so genuine and friendly and made us feel very comfortable in the purchase of our new Crosstrek! For my first experience with a dealership, I can say it was nothing like I expected, and an absolute win. I highly recommend Patriot Subaru for anyone looking for a low key no pressure environment to get into a new vehicle!
Very efficient and everything went smoothly. Dustin gave excellent customer service. Very impressed how everything was done and out the door no waiting and no long time speech about if your credit is good or etc.
Patriot Subaru is a TOP NOTCH Company to work with and one that I would recommend to anyone! From my first point of contact Will, via their website, to my experience with my Sales Associate, Dustin, to the Finance Department, every interaction was stress-free, informative, and most importantly zero pressure. They wanted to find the right fit for me and gave a lot of consideration to making sure that the numbers worked for me with my trade. Honestly, A++ all around. TBD on Service, but if its anything like my purchasing experience, Im sure they will exceed my expectations.
ALWAYS Professional, knowledgeable, fast and friendly. Paul in Service is truly unrivaled in his customer service capabilities and willingness to help out anyone that comes in the door. Wouldnt imagine going anywhere else for any Subaru needs, one-stop shopping (for the life of the car).
The entire team at Patriot Subaru was amazing, Dustin in particular. The experience was fast, painless, and even enjoyable. It is no wonder that so many people trust Patriot with their repeat business.
Holly Pritchard just sold us a car and she was fast, efficient and very pleasant all throughout. She made us feel comfortable and welcome at Patriot Subaru through the whole process.
Sarah is a bundle of joy, thank you all for a wonderful experience
Dustin,Thank you very much for your excellent assistance today. As a mother, grandmother and senior citizen, I appreciate kindness and knowledge of the product when I am making a major purchase. My trip home was very comfortable in my new Crosstrek.Marilyn
Holly was fantastic to work with and at no point did I feel pressured to rush into a purchase too soon, neither by her nor the rest of the staff. They took time to make sure we found the perfect car for me. Awesome service, awesome people, awesome experience overall.
I bought a used Forester here last week, and it could not have gone any smoother. Sara Elsberry made sure I got every detailed bit of information that I needed to make an informed purchase. She was super friendly, and made the car-buying experience a lot less intimidating than I imagined as a first time car buyer. I had a complicated situation having a NY drivers license, registering the car in MA, and buying in ME, but Sara and Tim helped me through every step of the process. Sara even checked in after I drove the car off the lot by giving recommendations for places in MA to get inspected. I cant wait to drive my Forester for many years!
Was a great experience from the Goatee Cory himself was a excellent experienced salesman. Jackie was a delight to work with super fun 😀 Internet Kaz was helpful and very easy to deal with in email and setting it up info and test drive.
I agree with the countless other reviews about the superior service I received from my salesman, Rob Wells, and everyone at Patriot Subaru in Saco. I also wanted to commend them on helping me through a less than ideal credit / trade-in scenario. It was painless and I’ve never had a more pleasant car buying experience! I’ve only had my vehicle a few days, but my son bought a Jeep from them in December and the follow up service has been awesome as well.
I am not a fan of car dealerships, however after visiting two other Subaru dealerships in Mass that were total disasters I went on line to Patriot Subaru in Saco, Maine. Appointment was made to test drive a vehicle the next morning. My salesman, Matt was easy to talk with, able to answer all of my questions and gave me a good deal on my trade in. I hadnt planned on driving away in a new vehicle that day but they got everything ready in a short amount of time and off I went. Very pleased with how I was treated. Thank you Matt!!
Have to say for a first time going to a dealership, it was really good! They didnt try to get me into something i couldnt afford. Holly the sales woman was phenomanal! She didnt deviate from what i told her, I went in and said I want this car! and she said OK. Didnt even try to change anything! Great place with good people.
Corey was incredible to work with when getting this new car. He and the Patriot team made everything very easy and got me an incredible deal on a brand new car.
We found the exact car we were looking for. Very friendly and helpful staff. Good Covid precautions. No pressure to buy anything different. The experience was actually fun! A first for buying a car.
Rob Wells is a very professional salesman. He’s very knowledgeable and pleasant .I came he after I went to another dealership where I did not have a good experience. Patriot Subaru is further from my home than the other dealership, but due to the great service I received it’s worth the drive.
The best car buying experience I have had. I was in and out quickly. The staff made me feel comfortable with all the information I needed. Walked away with a 2021 Forrester and I love it. Would absolutely recommend to anyone looking around for a new car.
I traded my 2008 Outback fourth subby. Got a new 2021 Outback! This dealership has the most professional staff and a service team that rocks! Matt was awesome. Never will go anywhere else to purchase a vehicle! Thanks for the easy and stress free purchase! Oh yeah this is my 1st brand new car, 61 years old. Again thanks I love my subby!!!!!!!
Very good dealership and they know they stuff and will try their hardest to work with you!
I had a fantastic experience with my sales agent Matt at patriot. I spoke with Kaz when I was originally interested in making an appointment. Kaz made it incredibly easy and pain free to schedule an appointment. Matt answered all of my questions thoroughly and listened to what I was looking for, and the details that were important to me. I’d highly recommend Matt at patriot Subaru! I love my new forester.
At the Patriot Subaru in Saco, ME you will find friendly staff and great customer service. They will work with you to get the best deal and best car for you. I’m very happy with my new lease!
I had a great experience with Patriot Subaru, particularly during such a difficult car market. Dustin and Corey were super helpful and forthcoming and made the whole experience pretty painless.
Holly at Patriot Subaru was top notch, and was amazing to deal with when purchasing the vehicle I had my eyes on!
Excellent place to purchase a car from. I was really impressed with the people and the way everyone helped me throughout the process. It was quick and easy which was great. Thank you Holly, Tim, and Zander for your wonderful service!
Great dealership. One of the reasons I own a Subaru.
Visits were appointment only, and I didnt have one. Dustin was able to get me in and I really appreciate it because he found my car for me! Everyone there was kind to me, they have a fantastic power train warranty.; very pleased with my experience. Thank you Dustin!
Visited this dealership and was not sure whether I should buy a car that day. However, James OBrian went above and beyond, he was very kind, understanding, he did not try to push a sale but was actually assisting us in our best interest. I moved recently from Connecticut to New Hampshire and James was so great that I could not believe at first that I am still inside dealership to buy a car because I had so many bad experiences with other dealerships as you can see in my review history. James changed my opinion about buying a car and proved to me that buying a car can and should be a great experience. I also would like to thank managet David Shoemaker with his help contacting Chase Bank for the loan, he was also very professional and understanding. I also was very impressed to receive handwritten postcard thanking for the business. Thank you so much Patriot Subaru!
By far the best and easiest experience I’ve ever had buying a new car - salesperson Ian was friendly, attentive, and helpful without being pushy - I had all my questions answered and never felt like I was being upsold or pressured into paying for features I didn’t need. Stoked about my 2021 Forester Sport and no qualms about the buying experience, I’d send my friends/family to Patriot in a heartbeat.
Great experience. The sales team was very professional, responsive, and not pushy. Got an excellent and competitive price on my 2021 crosstrek. Would highly recommend this dealership!
Great experience working with Holly at Patriot Subaru. My husband and I went in looking for an Outback for him and ended up with a Crosstrek for me and she was extremely patient as we worked through our needs over a long night at the dealership. They gave me a great deal on my trade in, and made the experience pretty painless when all was said and done. Thank you Holly and Patriot Subaru.
Parts department is useless. Now you get a one star….
My parents and I came in on a pretty booked up day without reservation and Holly Pritchard greeted us and what can I say? She was amazing to work with! She was extremely polite, patient when I had to translate information to my parents, understanding, and knew exactly the type of Subaru Forester we were looking for. She went above and beyond when there was a small hiccup through the closing of the Forester transaction and made everything worth it for my picky mum (sorry, Holly!). Seriously, I highly recommend working with Holly!This was our first time coming into Patriot Subaru and actually purchasing... and I dont think it will be our last!Thank you again, Holly! -Tiffany
This is the second time I have bought a car at Patriot Subaru. All staff there are exceptional. Kind, funny, friendly, and just genuinely nice people. I would highly recommend them to anyone.
I bought a used Outback from Corey at Patriot and I am very happy with my purchase as I drive over 32,000 miles a year for work. Ive never been in a vehicle that is so planted on the road in the middle of a blizzard as the outback. I previously went to a few other dealerships and left with a bad taste in my mouth. I felt these other dealerships were trying to screw me. I literally paid KBB pricing. I will definitely be buying my next Subaru through you guys.
Very friendly been with them for over 7 years great atmosphere helped me get a great deal for my 2020 wrx
Our experience at Patriot and with Matt was amazing. Matt was patient and knowledgeable when we werent sure exactly what we wanted. We expected to just test drive but drove away in our new Ascent that day. Just in time for our move across the country and the ability to have more space for our pups and haul a trailer too. We put a quick 3,000 miles on it with a road-trip and it has been an amazing drive.
Dustin’s approach was very pleasant, organized, and efficient - a great way for me to purchase a car.
I was very happy with there work. They really helped me out.The fixed what another dealership damaged and went above and beyond to help me out while I was in town.Thank You.
Ive been getting my car serviced at Patriot Subaru for over 10 years, and the service is consistently excellent. Today was the first time I actually purchased a vehicle at Patriot Subaru, and the sales process was very pleasant. Corey was knowledgeable professional and made the buying process very simple and straightforward. He worked with me to find just the right vehicle that would meet my needs and my budget. I dont see any reason to purchase a vehicle anywhere else.
Was really interested in buying a car from these guys, long time resident of the Portland area, but was really turned off when I asked to test drive a car before buying and was told no, that wasnt possible.
This is my 6th Subaru from Patriot. The service is amazing and the experience is why I keep going back! Thank you Patriot Subaru!
Sara was friendly and helpful without being pushy.She answered all my questions and was a joy to work with.This dealership was a little out of my way, but with a great sales staff, friendly low pressure environment, and exceptional pricing. It’s easy to see why so many people have a great experience at Patriot.Make sure to ask for Sara. You’ll be glad you did!
Went in just to take a look around and figure out which Subaru made sense in the future. Matt Rieders was a gem. Car buying is not on my top 100 fave things to do (its a sport I truly detest) - but he made it painless! Left with a new-to-me 2018 CrossTrek. Loving the car. Good to be back. #mattmakesiteasy
Working with Dustin was so easy and I drove off the lot with my (used) new car in one afternoon. Thank you Dustin and Patriot Subaru for making it easy to get a new car!
Perfect car-buying experience. Matt Rieders was kind, knowledgeable, insightful, and totally above-board. I recommend Patriot Subaru!
Great customer service! This was the 3rd Subaru Ive bought from Patriot Subaru. Their transparency and honesty is what keeps me a returning customer.
Went there for the first time this week for service on my 2004 Baja. Fantastic customer service! They got me in right away at my appointment time and kept me up to date through every step of the process.I have never had a more painless and thorough process with a car repair in my life.I will definitely be going back for all of my service needs and rest assured that, when the time comes to replace my beloved Baja, they will be my first stop.
Wonderful service and easy process, Corey was super helpful getting the paperwork ready in advance and Jackie was personable and super helpful. Definitely my new favorite Subaru place!
I just leased my second car through Patriot Subaru and had a great experience. Corey was so helpful and able to get me exactly what I wanted. The process was so quick and easy. This is why I went back after having my legacy for the past 8 years. I needed something bigger and I left with an ascent which is perfect for our growing family.
Rob and Jackie were awesome! Rob was extremely patient and prompt with our questions and purchase. Took very good care of us. They both did so well with our children. Outstanding customer service and follow up. Definitely wish we stopped here first in our car shopping journey. This team went the extra mile from start to finish. I sincerely appreciate their time and kindness.
My wife and I will only take our Subaru to Patriot Subaru in Attleboro. The last time we were there, we worked with T.J in the service department and he is truly a gentleman with great efficiency. Hes most pleasant and he makes you believe you are getting good service. (which you are.) He is the kind of a person that make one want to return to Patriot Subaru for their car needs.Kudos to the management for hiring TJ.
Great service all around Rob was great in going all of the details of my new car. I would recommend buying a car from here!
Nice people, beautiful dealership, great place over all.
Always a great time when you visit Patriot. People are always attentive and helpful. From sales to service even online, theyve got you covered
This was the first visit here to have work done. Friendly service, work was done right, and in a timely manner. 😀
We had the best experience by far, only great things to say!
Patriot offers friendly, hassle free support during the car buying experience!
We just leased a crosstrek hybrid from Patriot. It feels like the entire staff was at the ready to support us all along the way. Our first contact with Sara E. was awesome - we were able to make an appointment ahead of time and it made for smooth sailing, feeling safe the whole time. The entire staff was bright, cheerful, and collaborative. Sara was no pressure and double (sometimes triple) checked everything when we asked for specifics. Thank you, Patriot!
Bought a pre-owned Dodge Truck. Its a very nice truck and the salesman, Mike MacDonald and all the staff was perfect.
Dustin and David,Are amazing. We had a positive experience of working with professionals who know their business. From the begiyng to the end Dustin and David took care of us. David had the insight to know right off what car would work best for what we wanted and our budget. Dustin was very patient letting me run around the lot, taking several test drives, explaining each car until I realized the first car was The Car.My daughter and I drove off the lot with joy in our hearts! We now have a car capable of going up North in the snow and can truly experience Maine.The way life should be.Thank you so much. We appreciate you.W. M.
Excellent service! Took my car to have timing belt changed and a few other preventative maintenance things taken care of and was happy with the level of professionalism.
What a refreshingly pleasant experience purchasing a car at Patriot Subaru today! Kaz Bell set up our appointment and made sure we were squared away when we arrived. She was pleasant and professional on the phone, and I appreciated her warm sense of humor. We were handed off to sales associate extraordinaire, Sara Elsberry. I cant say enough good things about Sara! She went above and beyond to answer every question and provide excellent advice and guidance throughout our purchasing process. I wholeheartedly recommend Sara to anyone looking to purchase a car at Patriot Subaru. And last but not least, Manager Jackie Parker was our point person for finance. She was knowledgable and professional, and we appreciated her friendly demeanor. What a fabulous team at Patriot Subaru!
Great customer service! The woman who sold me my car wasn’t even scheduled to meet with me and still fit us in before her next appointment!