Best car buying experience Ive had. Fast too, was in my new car in an hour in a half.
I was helped by Steve, he is amazing!! Very nice and understanding.He helped me get a new clean and affordable car at a nice price. I’m so glad I got a car from this company and will definitely recommend others to come here! Thank you Steve!!!!
I went in to talk about getting a vehicle and was a bit nervous as I had so many questions. Molly introduced herself and immediately calmed my nerves with her friendly, yet professional demeanor. I asked a ton of questions about the process and she walked me through every answer in plain words that I could understand. She really knows her stuff! After a fair bit of time spent with me, I knew what vehicle I wanted and the deal was set.I can say that if you need a car, you really should go see Molly. Shell take care of you, for sure!
Deciding to get a new vehicle on a Buy here pay here place can be scary. But Steve made my experience the best I have ever received. From the moment I did my online application to the time I drove home in my new car he was wonderful. Thank you Steve. PS Ill be waiting for the new sign out from with you on it.
Steve is by far the most down to earth salesman Ive ever encountered. I usually get screwed in the process but Im happy with the decisions that I made. Im also happy that he went out of his way to make me happy and not his wallet. Sincerely A Woman whos tired of all BS!
Steve is a great salesman, very patient. would definitely comeback and see him to buy a car.
Excellent service. I felt good in their hands and they got me what I wanted and approved and rolling fast
Great customer service! Super detailed didn’t miss any information! Explained thoroughly Steve did a wonderful job outstanding service
Everyone there was so nice and understanding of my situation. Molly was able to help me and get a car the same day! I would definitely recommend going to them if you are having any issues getting a vehicle. Thank you team for making it possible for me.
I’m truly amazed by the staff here! The love, kindness and honesty they show is above and beyond!!! Truly exceptional folks!!! Thank you for working with me!
Ask for Ms. Molly Murawski. She was lovely. Super sweet, and super helpful. I walked away with a great car.
I was offered a car with leather seating and tint but the car had wrong title. So Steve worked with me to find something similar because that’s what caught my eye. He’s been a GREAT help. He’s attentive which is awesome because I can be a pain. But it’s My first car & Im satisfied, glad I didn’t go with other options because JD Byrider had the best options. I can’t wait to build credit to get something better.Good Job Steve & Molly 🤗
Very pleased with the service I received. Steve was very helpful with getting me into my new (to me) car! He seemed to really listen to what I was looking for.
Great customer service. Steve was awesome.Walked in there with doubt, came out with a nice ride. Thanku all.
I was so nervous getting financed because I had been turned down everywhere. Molly worked hard to get me into a car I love and was open and honest every step of the way. Mary in the bank was also very kind.
Steve is a great guy, definitely knows what hes doingDefinitely will be coming back!
I did three years with JD Byrider I like them so much I’m willing to do another three …shout out to Steve he is an awesome guy He knows his stuff and he is willing to do things to make sure you are able to get that vehicle they all have good vibes and nothing but good people they’re so kind and awesome I just all-around love it
Steve was absolutely amazing with getting us into a safe and reliable car and worked amazing with our schedules. Definitely went above and beyond for us!
Molly did an excellent job on helping me find a car keep up the great work👍
I just bought a car today ! Great price and they are super reasonable and will work with you ! Great service and very fast. They will help you anyway possible! If you are looking for a car go here :)
Steve Hutchison is the man.. He work his butt off for me and gave me some good tips. Id recommend him to anyone. Made me feel like I was talking to a friend not a salesmen.
They were so professional, and kept me updated with the whole process. I would definitely recommend them to any of my family and friends. Steve was amazing, and definitely made sure we didn’t make a purchase we weren’t comfortable with!!
Not only was I unable to be helped. I received a text yesterday asking for me to make referrals and I could receive a $100 dollars for each one that purchases a vehicle. How crazy is that? You couldnt help me get into a vehicle but you want me to refer friends and family. Just wow.
Great customer service. Got right to me once I entered the parking lot. They even helped keep my child calm during the deal .
Molly was my first contact with Byrider and her energy, willingness to help, and overall attitude is what made me happy to stop on by. When I went to the lot, Steve was more than happy to help and he was prompt the whole time. He made my first car-buying experience a breeze and less stressful. He was very patient and receptive as I decided to take some time to think over my choice. Very happy with my choice and the options that were presented to me. 10/10, I would recommend.
Molly and Cortney worked hard to get me approved and in a car I love! Upfront about everything and made shopping quick and easy.
Molly was very nice, she explained everything very well and got us everything we needed and got us set up and on our way.
Outstanding customer service. Steve is amazing. He went above and beyond to make sure my buying experience was great and easy .
Definitely recommend Steve at Byrider in Saginaw! Great experience, very professional and straightforward, I would definitely come back and do business with them again!
Great service! Made getting a car so easy. Molly and Steve are not pushy salespeople and know how to listen! Thank you guys!
Molly was wonderful to work with and wasnt pushy. She was easy to talk to and understood my needs. Ill definitely be coming back again in the future!
I was extremely happy with my purchased however now I cant take my daughter to school or get to work and Im on the verge of loosing everything. I cant even get ahold of service I leave messages and nothing. Im paying for a vehicle that isnt running.
I needed a vehicle ASAP and although I was picky, Steve Hutchison was patient with me. He kept me up to date on new inventory by texting and calling trying to help me find what I needed.THANK YOU! Steve$10 oil change! Where else can you get an oil change for $10?
Steve was great in getting everything taken car of and making bMaking buying a vehicle easy
Steve was wonderful. Happy birthday again and thank you for all your help. Steve came to MT pleasant picked me up. Made the process simple and easy. And gave us lunch also. Will definitely come back
Molly is a gem! Easy to work with, great attitude and easy going. Will help you get in the right direction! And Steve... wow so very nice and also will take the time to listen. Work with your needs and wants! Go see Mighty Molly and Super Steve!
In and out quickly, easy approval. Very upfront with me about what my payments would look like. No runaround, a great experience overall. Thanks guys!
I have been working with steve and everyone for a few months now to find me the perfect car! Hands down best car lot and group of people to work with! They listen to your needs and wants in a vehicle and get you in and approved for the best possible!
Steve and Molly were hands down the BEST!! I highly recommend them!! Steve really worked hard to get me what I wanted.
My sales consultant Steve Hutchison was the epitome of professional. He made everything happen for me with ease. He is not the average salesperson and I recommend him to anyone looking for a vehicle.
Excellent service! Steve and Molly went above and beyond to take care of me! Upfront and refreshingly honest (a rarity in the car sales biz)!I absolutely recommend JD Byrider in Saginaw. Tell Steve that Darlene sent you, for a discount!I am in my dream car today, all thanks to them!
Steve went over and beyond on helping us get into a nice vehicle. Explained everything clearly and made everything understandable. We will recommend Steve to anyone. We will be back
Everyone very friendly Steve a great guy very helpful.Molz was helpful and knowledgeable.A Great team. I got a beautiful affordable suv.When every place else said no The Byrider teamMade our dream come true.The West Family
I want to express my extreme gratitude to Molly and Steve at Byrider. Financing a car is very stressful for me as it is my first financed car. The compassion I received at Byrider made the experience so much better than I had ever hoped. Steve and Molly helped me every step of the way and continue to follow up with me even after my purchase. I highly recommend purchasing a car through Byrider. I am so happy in my beautiful and safe vehicle now!
The service manager and the service team is great they’re very respectful they get back with you on time and they try their best to figure out the problem there hands-down the best service team that has ever fix my car I will always have faith in them....... but the service manager he’s awesome
We had Steve and liked how straight to the point he was and didnt beat around the truth and helped me when I was in a pinch. Would definitely recommend my friends and family to him. Have had some bad experiences at other used car lots, so this was a nice change!
Steve was a great help today! Made sure we left with something we came to look at!
Steve and Mollie have been Great, I really recommend them Highly! TheyvReally Work hard for the Customer To get you into reliable transportation!! 5 ⭐️⭐️⭐️⭐️⭐️ And a few more ⭐️⭐️!! Thank Y’all so much!
Steve was a excellent salesman very patient and remarkable.
I had the pleasure of working with Steve H at JD Byryder this vehicle was for my mother who recently lost her husband. Not only did Steve take the time to answer all the questions that she may have and show her various vehicles he also reassured her that whatever she chose he would help her out. Steve is definitely not your typical used car salesman in that he listens and helps his clients best match their needs for a vehicle to a great quality use vehicle. My wife and I were so impressed with him that we will be buying our own car through him shortly
Steve, Molly and the team were friendly and honest. Completely different car buying experience here than at other buy here pay here dealerships. We are also excited about the two year warranty with such a low deductible. Thanks again, guys!
Steve worked and got me safe reliable car.
Steve worked hard to find me a reliable vehicle that I would be happy with
Molly greeted me at the door with her facinating personality while I was waiting to get started. Julian was the next person to help me and he was so great. He made purchasing my first vehicle so easy. Mary helped seal the deal and went over signing papers with me. Very efficient service and a very fun wonderful staff. They really know how to make you feel like family. Im so glad I choose Byrider of Saginaw to get started on my drive to indepence!
They are very nice steve thank you for all your help very honest
Steve and Molly are amazing!!! The only place to get a car. Best experience ever
Had a great experience thank you Steve
This team is amazing, worked very hard to get me into the right vehicle!! Thank you Steve and Molly
Great experience it was really nice meeting Steve hes a really great salesperson it was really great doing business with him thank you Guys you soon!
Steve is the best to work with! He went above and beyond knowing I’m a nurse and needed reliable transportation!!! I have recommended him to a few people!!!!
Steve and Molly are the Best! Steve took great care of me! I love my new SUV!!!
Very friendly people! Work to get you into what you want! Absolutely loved the service!
I had a wonderful buying experience and there was no pressure to buy at all! Steve was super helpful and really made the process super simple and comfortable. I would definitely recommend anyone looking for affordable vehicles or looking to help their credit to come to Byrider!
Be helpful and informative and really appreciate his business. Will recommend him to anyone who’s looking for a car . Best sells man I have done business with ☺️
We had an Awesome time there, the process was easy and fast. Our salesman Steven Hutchison was very hands on and gave great customer service!!! Thanks you guys!!!
Steve was the most amazing sales person I’ve ever met please please please go see Steve if you want a car he’s the bomb !!!!
Steve has been great to work with! I told him what I was looking for and he delivered! Within 24 hours, my family was leaving with our new-to-us vehicle.
Great company! And great car, but its almost impossible to get an appointment with the service department! Other than that! I would recommend them to anyone. Excellent
Steve went above and beyond his job as a salesmen to take care and f us and get us in a good car I am very pleased with our decision to get a car from him I deffinetely will be sending anyone I know that needs a new car his way.. thanks again steve
Awesome they worked with me and didnt make me feel pressure to get a vehicle I did not want. I would go back and get vehicles from them anytime.
Very professional and great people to deal with everyone went the extra mile to make sure we got the car we wanted
Everyone was so helpful and worked hard. Steve was great couldnt have made us feel more comfortable. Thanks to everyone.
Great service ... Well recommended
IF YOU GO GO TO STEVE HE WAS SOOO AWSOME AND HE GIVES YOU FACTS AND HIS PERSONAL OPINION
Steve was a major help and I was given excellent customer service! He’s one of the best salesmen here in Saginaw! Thanks Steve!!!
Steve was awesome, very deliberate in his process making sure I was satisfied and understood everything along the way. Very friendly environment, would recommend many people to come here for future car needs.
Super friendly and explained the process in detail. No pushy salespeople just let us look and find what worked in our price range. Very happy with our experience. Would definitely recommend them to anyone looking with a budget and wants something very nice!!
Wonderful customer service need a vehicle Steve is the guy to see by the way the whole staff is great!!!!!
Walked in with my hopes not too high however, Steve went above and beyond for me and I truly appreciate it. My Jetta runs amazing
It was a great experience. My sales associate made me feel right at home. He provided me with all the information that I needed and answered questions I didn’t even ask yet.
Love this place, the staff is absolutely amazing, and they give fantastic service! JD Byrider is the only place I’ll ever go!!!
So my cars heater core went out, which is a expensive and difficult job to fix. Bill who runs the garage fixed it right away for free. This dealership is amazing they take care of your car. plus they do oil changes for 10 bucks as long as you have the car. my credits getting better but I still want to keep going thru them. Lol best dealership ever
Go see Stephanie, she’s great and honest she’ll get you approved. Quick and fast with a low down payment with a excellent car.
Awesome customer service ! Will be a return customer .
Keith was super cool. Was able to help me get the car I wanted and was very friendly.
If I could give zero stars I would!! I purchased a vehicle 2 years ago from this place, and it has truly been the worst experience I’ve had owning a vehicle! After 3 months it ran so bad I had to park it. After 2 months of trying to get it back to them, with missed phone calls or not returning or answering phone calls, finally paid out of pocket to have it towed back.They made up excuses about the engine blowing up and I had to pay 900 dollars because it wasn’t “covered” under their warranty that’s offered. Got the vehicle back, it ran ok for about 4 months before more issues occurred leading to me being stranded and the vehicle again being towed back. More work on it (they had it for 4-5 weeks both times at this point) and I continued making payments and going into the office received paperwork that contradicted the reason for the engine blowing up that was given to me originally.So again got the vehicle back, this time it worked for about 4 months again, with the “new” used engine with 86,000 miles on it the transmission went out and the engine apparently had a “rear converter” leak. Anyways the shop had it for a month... again. After the dealership was poor with communication again, got it back and drove it 3 miles... literally 3 miles it broke down. As of the date of this review it’s back in their care and we don’t have a very much needed second vehicle.Long story short, but a vehicle from literally anywhere that isn’t here!
Steves awasome to work with good guy
Great atmosphere, employees that actually care, and affordable payments!
I worked with Steve to find me a great car. I told him a little about what I wanted and what features, I would like my car to have. He picked the perfect car to show me. The next day I drove it home. Thank you steve.
I purchased my car at Byrider in Lansing I live in flint I have been trying for a week to get and appt for an oil change. NOONE has returned any of my calls, so JOSH is unprofessional as hell. I talked to Steve H who said they have to get permission from the Lansing Byrider to do any service on my car because they are a franchise. I call Lansing they said that is a lie any Byrider can service and they hadnt received any calls from the Saginaw location about servicing my vehicle. Im regretting even getting a car from this company, all this shady shyt just for an oil change, now I dont trust any of their mechanics to touch my vehicle at all. Ill just take my car to my mechanic of 15 years.
Steve was amazing to work with.
Had great service wonderful people Steve was great with explaining everything so easy and simple very happy with the service
STEVE IS A PHENOMENAL PERSON HIS PATIENTS WITH ME WAS BEYOND WORDS THANK YOU FOR MAKING A DIFFERENCE IN MY LIFE
Steve H was an absolute delight to work with! He explained everything so thoroughly and made sure we didn’t miss anything about pricing, details or anything. would definitely recommend working with him!
Love JD Byrider they are a great company who works with you and helps you out! Great staff and management!
The process of getting approved for a vehicle was so much easier than I expected. I worked with Steve over the phone to get pre-approved. He helped me get into the best vehicle for me. He was kind, courteous, friendly and helpful. In the process I also worked with Christa, she too was kind, courteous, friendly and helpful. I would recommend them for sure!
Awesome job handling everything! And they found me insurance since I havent been insured in my name in 5 years!
I love how my car and myself are treated. I feel that repairs are always done in a timely manner and they work around my schedule pretty much. Josh is very nice. I havent had any complaints when its been fixed or from the service I get. Thank you guys.
We worked with Steve here at J.D. Byrider and he was fantastic. He took care of EVERYTHING, there was nothing that we had to worry about. The best part is he explained everything really well so there was no surprises. Highly recommend.
Only about closing a deal! I have only had my car for a year and am still under my warranty and I have been told that I needed a new motor which was false, they didn’t change my oil when I would go in for oil changes (pictures to prove), would put on my receipt that they changed oil and filter and never did and when I told them I was under warranty they argued with me that they did not have to replace that WHICH IT CLEARLY STATES ON WARRANTY. Recently when I called about a light that came on to get the issue repaired they prolonged me a whole week! My car is now sitting outside and will not turn and I’ve tried to get this resolved the day the light came on! No one answers and when you leave messages they call back when it’s almost time for the shift to end. TERRIBLE CUSTOMER SERVICE. Can’t believe I trusted these people and want to hurry and get this debt off of me because I am without a vehicle but they want to get paid on time. I have never been late on a payment at all. Went to them to repair my credit. DO NOT TRUST THEM! Only want to sign deals and brush you off.