Explained to technician (Isaiah) my issues regarding problem with one door opening & closing at sporadic times of the day. He explained possibilities of why that was happening and then quickly resolved the problem. Also reset my opener code and performed overal tune up maintenance on both doors. Cost was way less than I anticipated. Very pleased with outcome (& price) of the services provided. One happy customer☺ Should I have any need for garage door service in the future, would definitely use this company again. And...recommend them to my friends.
Very satisfied! Had 4 commercial doors needing serviced / repaired. Joel was great to work with…arrived on time, assessed the job, fixed everything quickly and thoroughly. Very competitive price, too. Highly, highly recommend.
Great experience! I made an appointment the same day I called. Though he was running late, he called to let me know. Once he arrived, I asked if I could watch and he worked quickly and did a quality job. He even lubricated my garage door opener. I will definitely call again if I need his services and refer others to him. The price was very competitive and he charged me exactly as he quoted. Happy, happy......
I sent a txt message in the early morning, and got a reply soon. Joel showed up in one hour. He is very nice, knowledgeable, and trustworthy professional, and helped replacing the broken garage door in the afternoon of the same day, and also added the safety feature of inside latch lock for the door. I really appreciate the help of Joel and Carlo. Thank you very much!
Joe did a fantastic job in fixing my garage door. He was very professional and polite when speaking with him. His quality of work is awesome and efficient. I will continue to use Premium Overhead Door in the future. I would recommend him for any issues you have with you garage door. Thank you Joe
Joel and his crew are the best. Always on time and do a great job. We love our new door opener, so quiet and works great. I went with the battery back up and so glad I did during the power outage in February. Thanks Joel!!
Quick and friendly service I’m highly satisfied with the professionalism of their work. This was the 3rd quote I had gotten on my garage door and they were highly less expensive than the others. It needed I would use their service again. Thanks for the excellent job in the replacing of my torsion springs.
Excellent service!!! I was blown away on how knowledgeable, efficient and professional the technician was. He took the time to explain the whole process and even greased all the rollers on my garage door when he completed the job! This company definitely represents honesty and integrity!
Joel did a great job for my parents yesterday replacing their garage door springs. He is very professional and knowledgeable. We will recommend him to our friends in the future.
We had a “emergency” with our garage door- it came off the rails and in the process it bent, broke and did other damage. Within a hour of my call to Precision, the repair was started. The door works better than before we messed it up and I will keep Precision Service in my repair file.I would have approved a maintenance service being done, I do wish I had been asked.
I had one garage door that would not respond to the remote or button inside the garage. I also had a security pad on the outside f the garage door that would not work.. I called Premium Overhead door this morning and was given an appointment time for between 1:00 and 2:00, Joel was here by 1:30. In less than two hours everything was working and I am happy. I forgot to mention that the motor is 20+ years old. Very professional, friendly, service. Very reasonable prices. I appreciate the work that was done.
Joel was on time, friendly, and competent. The old doors were removed, two new ones plus LiftMaster door opener installed for a very reasonable price. I recommend Joel and Premium Overhead Door Co. Warranty 1 year labor, 3 years on mechanical parts, and 1 on electric.
This is by far the best owner operator I have EVER dealt with. His follow up and follow through is top notch!!We are extremely happy with the work he did. The value is best around for the service you get.Don’t waste too much time looking. This company will be the long term value!!Thanks for the great work at our homeOne one detail, we had a complete door failure with our old door. Texted him at 10:30 pm and he was here at 8:30 the next morning
I highly recommend them! Joel came and gave a quote to replace our entire garage door and it was not a crazy ridiculous price! We ended up getting our door fixed, and the quote he gave us is exactly what we paid, no hidden charges. He came right away and did an amazing job in just a few hours! If you want an excellent job a fair price, we recommend Joel for sure! Thank you!
My 2 Car Garage door broke. I called two other Overhead Door companies that were closer, but neither answered their phones (during regular hours). Called Premium Overhead although it was further. They answered the phone and was able to get out to fix the next day.I really appreciated the call that morning saying he (Joel) was on his way.I thought maybe I would have to get a whole next system, but Joel said that whoever installed it should of put a double coil, but only did one. So, good news that I didn’t have to buy a new unit, just two new coils.I like his honesty. He suggested replacing the roller wheels, but I might be able to get through a few years still. I went a head and had those replaced too.I would highly recommend using this team. :)
I Highly recommend Premium Overhead. Joel came out this morning for a service call, he did not try to up sell me into a new garage door like the company that came out yesterday did. Was in and out within two hours and my door works better than new. Appreciate your hard work Joel!
I highly recommend this business to anyone. Joel always answers his phone and is very prompt, honest with a fair price. Joel has been servicing our garage door needs for 18 years now at three different homes. Could not be happier with his customer service. Great guy! Give Joel a call, you wont be disappointed.
Just had my new garage doors installed. Great service, great price and great workmanship. Will definitely refer them to friends.
Joel and his crew came out and removed 2 original wooden garage doors and replaced them with a modern and much lighter metal door. His crew reinforced the header, replaced the old door jambs, removed a center column, installed a new opener and hauled away all of the old material and doors. His crew did a great job with all of the details and made sure that everything was working properly before they left. Joel and his Craftsman were very friendly and easy to work with, I highly recommended them to anyone needing this type of work done.
Exceptional Service and great quality work. I was able to schedule a Tune-Up at a reasonable price for next day service in addition to having to replace pulleys. Joel, was professional and courteous and not to mention completed the work in under an hour!
I needed the two bottom panels of my wood doors replaced. Everyone I called wanted to sell me all new doors. Joel quoted me a fair price to have replacement panels made and installed. Isaiah came out and installed them, and stayed late to correct some unrelated issues so he could complete the job. Joel and Isaiah kept me informed throughout the process and were great to work with. I highly recommend Premium overhead!
Repair was quick and at a time that suited me.Price was great as was the customer service!A friend recommended Premium Overhead Door and I recommend them too!
The service was so fast and the price blew me away highly recommend
This is highly recommended vendor. They are not the biggest or the most famous one in town, but it means they can provide super fast service (same day or the next day) and at a good price. Very happy. Thank you.
Fast and prompt service! Called them in the morning and were able to arrive earlier than estimated. Purchased an older home, and I guess it was time to fix because the garage door slipped off the track! They did repair without trying to oversell anything, although we decided to do the door tune up and replace springs in addition to repairing the door and track. They did such a great job that the door and opener work even better than when we purchased the house! Now it opens and closes smoothly and QUIETLY! Definitely quality service and work!
Professional, friendly, and accommodating!! We needed replacement remotes and a new keypad for our older model garage door. I called on a Friday and Joel was able to make it the following Monday at 6:30pm. The later hour of operations really helped us out with our work and busy schedules. He had everything ready to go and we were up and running in no time. Replacement with brand new equipment and easy instruction. He definitely knew his job and has been in business for well over a decade. He was also more than willing to help out by syncing up our car’s built-in remote.Great service!! Thank you, Joel! Highly recommend.
Very professional, excellent service.Highly recommend Joel.
Great service, Premium Overhead Door Inc. replied to our call and arrived as scheduled. Very dependable and knowledgeable on the phone. Joel had all the parts and tools necessary to get my garage door working again.I had trouble getting my vehicle remote to work with the garage door, Premium Overhead Door Inc. took time to synchronize my vehicle remote. Joels service is really appreciated, I highly recommend Premium Overhead Door, and will definitely keep Joels number for any future door repairs.
Highly recommend Premium Overhead Door Inc, excellent job, excellent price.Gracias Joel!
Very pleased with the service received. Joel and his team cane out right away to fix my jammed garage door. Very knowledgeable and best prices. Will be using them again and recommending them.
Driving home-heavy traffic, long stressful day at work, then I receive a call from my son. The garage door won’t open-ugh!Come home assess and determine we need to have our garage door serviced-but wait, it’s 5:35 p.m. Make 1 call for garage door support to local business 5 minutes before close time; business answers call-only to hang up immediately. Okay, 2nd call, popular garage door company cannot send after hour support-“so sorry.”Saw “BBB” rating for “Premium Overhead Door,” call and Joel answers. I let him know what I believe is going on with my garage door. Joel replies-“no problem sir, I can be there between 7:30-8:00 PM.” Relief is on it’s way! Joel arrived as promised, installed a new spring and ensured our garage door was “Tracking” properly.Thank you Joel for helping me out after an extremely stressful day at work! Premium Overhead Door deserves an unbiased “Glowing Review!” I HIGHLY RECOMMEND this honest and outstanding garage door business.
Stellar service in every way! He said hed be by in an hour, and was. He got the job done very quickly, including fixing a sensor that I had not asked about, as well as lubricating the door. He replaced the single spring with a double spring, which seemed like a good idea. The price was quite acceptable. To top it off, the door now works better and more quietly than my wife and I can remember it ever working before. Very pleased. Thanks also to the other google reviewers who recommended that I try them out in the first place.
They replaced both garage door openers and repaired one door that had physical damage. They were ready to come out the same day I called and worked around my schedule. I havent needed garage door work before so I cant compare them to other companies but I have already recommended them to people at work. They were available when I called (multiple times) with questions. They worked quickly and were professional in their attitude.
They arrived within an hour of calling regarding the garage door. Service was quick and price was great! Very professional and friendly.
Joel was quick to respond and got the job done in a very timely manner. Prompt, professional and did what he said in the time he said it. What more could a customer ask for?
He did a very good work. Replaced spring and oiled everything.Was there when he said he would be and was done in the time frame he said it would take. Very happy with his work.
You cant go wrong with Joel! Prompt communication, competitive rates, and quality work, definitely recommend.
Answered on the first ring when none of the other companies in San Antonio would even pick up the phone/return my calls! Professional company with branded vehicles and all the supplies needed to fix collateral damage for a broken main spring. Dont bother with anyone else, call Premium first!
Great service! Would recommend the .
Called first thing in the morning after discovering spring was snappedJoel respond quick and finished just as fastI recommend Premium Overhead DoorPrice was good service and awesomeThanks Joel
Joel was quick, reasonably priced and had great customer service.
Great work and affordable price! I highly recommend!!
I have used his service for 6 years High rate him 10 Stars he is dependable and always there when you need him day or night including Saturday and Sundays if you have an emergency Dave Scepanski MSG Retired Army
Prompt and Professional! My go to for any garage door needs.
Joel came out same day and replaced my springs in under an hour. Very happy and would recommend!
Professional and friendly, very good work at a good price.
Good, fast service.
Above and beyond!! Our spring broke on our garage door, we called Premium Overhead Door and within hours someone was at our home and had it fixed. The technician not only took care of the spring but made sure everything else was functioning properly and performed preventative maintenance as well. The door has never been so quiet or ran so smoothly ! The technician, Joel, was extremely courteous, kind and a true professional by all means!! Pricing was great as well!! I cannot say enough good things. Thank you Joel for the outstanding customer service‼️