Brought my car in with a couple of nails in a tire. Lynn did an excellent job of not just taking care of patching/plugging the tire but did it in a way that showed he truly cared about doing an excellent job. He went out of the way to make sure he did not scratch or harm my brand new rims or anything else on the car. Took care of the tire and made the whole experience very pleasant. Thank you!!
Great service, great people. I was in and out of there in no time for a tire rotation and balance. Car maintenance is not my favorite, so I appreciate how painless my experience was. Will definitely go back and recommend to others.
Brought my car in due to tire pressure light on. First time here, and their service is awesome. One of the guys checked my tires and pumped it up for free. He even taught me what psi my car needs and was really professional throughout the entire time. Definitely recommend anyone who needs their car tires checked to come here! :)
Tha staves their are really nice! Every time I go there they solve my problem fast and good. Recommended!👍
Great team with Awesome Customer service. Highly recommend them.
This shop didnt even repair my flat properly. Came in for a flat tire repair and all they did was put air in the car without repairing it.
Staff was really helpful on picking out the perfect tire for my brand new wheels!! The hard working mechanics were careful and respectful towards my vehicle and new wheels! And huge thanks to Donnie for all the information and help he provided me with!
ABSOLUTE LIFE SAVERS! Thank you, James! Im traveling from Colorado, had 4 kiddos in the car and a nail in my tire!😢 James told me he could pull it into bay immediately, but it could take up to an hour. Ricardo and crew worked their magic, even cleaning our tires and had us out the door in 20 minutes! All the staff were friendly and the location is very clean. If I lived here, Id give them ALL my business. Definitely recommend! 😄 Thanks again!
Okay out the door price for $147. But lots of strange add-on fees for a tire that started at $119 that I never asked for. Probably some stupid extended warranty but its not clear and the salesman didnt want to talk about it
Needed air in my tires and it was super easy to pull up to the tire check station. Jose helped me fill all 4 tires and scary warning lights ☺️ went off. Didn’t even have to get out of car. Heard good things about that location and it’s true - so nice!!
The manager here is outstanding. Clean, professional, prompt, polite. Its rare you experience service of this level.I brought in a car which had a flat on the rear tire and the spare tire. First they pressure checked all the tires for free and leveled their air. Then I requested the flat fixes.I was expecting the manager to charge for the fixes, but both were free. Not only that but they did an outstanding job and were fast.This is probably the best service experience Ive ever had. Of course I had to tip the workers after - they deserve it. And if I ever need anything else tire related, I will be coming here.
Came here on a spare tire, got my tire patched and mounted for free. Superb customer service. What more could you ask for?
These guys are the best! Efficient, friendly, clean facility, polite and knowledgeable. Sean knows his stuff!
Absolutely fantastic experience today at Discount Tire! I had called the day before looking to replace my tires and the gentleman I spoke to was so kind and told me he would answer any questions I had and added if I visited their website I could find more info plus make my appointment and pay for my purchase. I arrived today and was greeted quickly and was told my car would be done within the hour! Only about half hour later my car was finished and I was then told about all their free services they also offer! ALSO! I was told that since making my appointment online it made my visit top priority! Such great service and guest care!! I will always shop Discount Tire and recommend to all!!
I went in got a tire patch and Alo was super helpful. Hands down one of the best tire places ever
I bought 2 tires here + of course ordered their service - usual one for 2 tires (put new tires on discs and balance). They offered rotation as well, I agreed (+). They did balance all my wheels with no asking (++). They did all work fast. Thank you guys. Definitely will come back.
Friendly, knowledgeable, and not pushy. All service shops should be like them :)
Sean (pronounced Shawn) is absolutely the best.
Fast, kind. Also, they repaired my tire that got nail on it for free.
These guys are my heros, I was at my dads funeral precession and flat tire...they did not make me waite nor did they charge me . Put me to tears ..thank you are all my super heros today❤
Excellent customer service, quick efficient and reasonable pricing .I’ve been using Discount Tires for over a decade .. never had a bad experience at any location . My favorite employee is Sean, he’s the manager ... go in and tell him Brenda sent you . He’s a too notch manager and really knows how to run the Miramar store professionally.
I came in with a slow puncture. Was taken right away and the car was fixed in about 1 hour. The repair was done free of charge and I was very impressed by the locations efficiency and professionalism.
Blowout on the freeway, Sean at Discount tire on Miamar rd hooked me up quickly!
I’ve been coming to this particular Discount Tire Store [Miramar Rd] now for over 20+ years with all my 15+ cars getting serviced at this location. Their staff is efficient, courteous, and knowledgeable! From management to technicians; they’re all extremely professional! The technology with tire balancing may have changed over the past 2 decades, but there Customer Service hasn’t.Go see my friend Sean [Service Manager] who is the only guy I call when I need new tires, or just balanced & rotated! Best tire pricing is only at the top of their endless list of positives!Remember people, you get what you pay for! ;)
Great customer service! I went at a busy time right after lunch on a Monday, and although the phones were ringing off the hook and both staff members were busy on the lines, Eduardo Castelo came over from the repair shop to assist me. I appreciated how he came over to help so that I wasnt waiting a longer time. He was professional, courteous, well-humored, and knowledgeable about the services offered. I just wanted to thank him for assisting me so quickly in the middle of multiple phone lines ringing and a customer waiting. I would have panicked if that were me!
Very helpful staff. In and out in less than an hour.
Friendly and fast professional service, recommended tire service center.
Nice staff. Very helpful.
Went in for a tire pressure check. The service attendant was fast, courteous and friendly. I appreciated that he took time to answer my questions. I would highly recommend this business.
Free flat tire service! Excellent work!
Awesome service GREAT prices
I hit an evil pot hole and blew out my tire. I work close to this particular Discount Tire store and was able to get there. I met with a gem Dillon, who was able to reassure me that everything would be okay. They didn’t have my particular tires but loaned me a comparable one until mine were ordered/delivered. Thank you Dillon! I highly recommend this establishment.
Fast and friendly service!
1972 in Tempe Ariz, one of Discounts first stores, was where and when I first purchased my first new tires from Discount tires. I’ve been very happy ever since. I just put Michelin pilot super sports on my Porsche 911. What a great performance tire! Professional service, great products and very competitive prices. What else could you want?
Service techs were nice and polite. Didnt try to push a sale that much (they have to its their job). Helped show me that my wheels were not factory even though they looked factory (new to me car) and found appreciate tires for that within my budget and I felt comfortable with.
Wait was a little lengthy (2 hours), but a little patience goes a long way. Friday afternoon was busy and I had an appointment and was well received.
Just amazing staff here! Professional, friendly, and Quick. I came in as a walk-in to get my puncture tire fix. Not only did they do it for FREE, which was surprising but they also did it very quickly without an appointment. Also the waiting room was cozy, had free wifi, and I could see them working on my car. So cool! I had such a great experience there and wanted to tip them, to which the employee refused and just asked to right a review if I wanted to help. Just absolute class people here. Will definitely be buying my tires here in the future! Thanks James and the Discount Tire Team, you guys are all studs
Love this place they are honest, James, Devin, Albert and the whole team is amazing with teamwork. When they have awesome teamwork I can rest assured my car will be done right the first time with no issues. Thank you guys again for your hard work and dedication. I will definitely come back for rotation and new tires if needed. 1000% recommended to public. Come and support this hard working team.
Good quick service for there being 5 cars ahead of me but thats what happens when you arrive an hour before they close. They were great though, no attitudes and still being very professional
Great service
I love this place. Nice group. The wait today was longer then I was told, about double. But, otherwise great place. Will keep coming!!
Very rude, they think just because I’m a girl they can take advantage and talk down to me. They think I’m dumb and don’t know what I am talking about or they think I don’t know much. Will come in and talk to manager.
Great guys, changed the wheels on my car and get a new set of tires for a really affordable price.
Sean Bradford takes care of my whole family every time we go to Discount Tire! Great service!
Always pleased with the service at Discount Tire! More outdoor seating would be a nice touch during the pandemic. Average wait time is one hour. Thats a long time to stand!
The best service I have ever received at a tire shop. Theyre courteous and friendly and the tires are sold at a very reasonable price. I came in for a simple patch for my flat tire and the service was free and I was still attended quickly. I was also informed of their tire warranty which is sold for $20 for each pair of wheels and it is a complete money saver. I highly recommend you give them a try the next time youre in need of tire services.
This place is the best. They went way above and beyond to get me back on the road! Thanks guys. I really appreciate everything!
I had a tire repair done on a 45 series runflat (slow leak-never flat) by Danny on the touchless machine. Great job repairing the tire and not scratching my 20 rim. He tightened all wheels with a torque wrench and wiped all clean after checking the other tires for any road shrapnel.I typically go to the highest rated local Tire Rack recommended installer to protect my wheels.We will go back to Discount Tire Miramar for our next set of high performance tires thanks to their excellent Covid curbside/phone check-in and superb (!) service by Danny. Thank you!
They were nothing short of outstanding here.I called at about 10 and set an appointment for 1. I was greeted and helped by Byron.He was great.I had a seat and they fixed my flat tire.For Free!!Ive already recommended this place to a friend and will continue to do so.Thank you!
The only reason I had a good experience here was cuz I got there at 8 a.m. before they took any appointments. I had traveled the three other places within the last three days and they were all three to five hours wait to have a tire repair. Not fully satisfied because of how many times I had to go in order to figure out that I needed to be there at 8 a.m. to be served in a timely fashion.
Awesome service. Friendly staff. No charge to remove a screw. Best birthday gift💯
Free air check to reset the TMPS. Great service!
I ordered tires and had to call to follow up on delivery. I scheduled an appointment for installation and confirmed turnaround time is about approximately an hour. I dropped off my vehicle and returned an hour and 30 minutes after. The vehicle had not been serviced and I needed it so I had to reschedule the appointment. This location has been good in the past, I’m not sure what the cause is for the poor scheduling and lack of follow up.
These guys are freaking awesome. Came before a half hour of closing and was out to spare time. Bought a tire, plus they repaired my spare that had a slow leak for FREE! Loving this place right now. Thanks Carl and and the rest behind the scene. Made it easy and convenient. Highly recommend this place.
I came in assuming my tire sensor was out and asked to replace all 4. I also asked to check my spare tire. The rep suggested testing my sensors and found them out of calibration and fixed them. He also recommended my spare was out of date but could be replaced with a used tire. Most shops Ive been too just find any chance to not tell the whole truth and take my money, these guys always take care of me.
As always, fast service, nice sales people, free tire balancing and rotating! They keep me rolling.
I was referred here by my neighbor when I had a nail in my tire. Easy drive on Miramar to get here. Was immediately greeted with friendly smiles from the crew in the shop and the gentlemen inside. We went straight out to check out the tire and he said that it was a complimentary repair. Incredibly quick and genuine service!
The team at the Miramar Road location has been phenomenal. Randy has been such a great help and is very knowledgeable. I will be back to this location for future tire needs.
5-Stars all around. Went in for a quick patch after I got a nail. I typically visit the Carmel Mountain location, but this one was close to my office.The guys had me taken care of quickly, and at no cost. This is a great example of why I recommend everyone I know to get tires at Discount Tire. They know how to keep a customer, and have kept me coming back. Keep it up guys!
Customer service has ALWAYS been consistently great here!My husband and I bought tires here a year ago, and whats great is you can have your tires rotated here for free every 5,000 miles (which you should be doing anyway). But for FREE? Yes, please! Weve been back several times, having them rotate our tires each time.One time, I got a flat (nail). They were able to patch it up for free too! Youll be amazed at all of the services they offer.Their waiting room is big enough to accommodate.... about 10 people, but Ive never had to wait more than 30 minutes.I wish I knew what the customer service experience is like at other Discount Tire so I can give you a comparison, but Ive found no need to use another location since this one is conveniently close to where we live. :)
Great people. Transparent, courteous, helpful, despite being a busy place. Take time to explain why what when how much. And fixed my punctured Tesla tire at no cost
The employees are all kind and knowledgeable. They arent rude or forceful and they let you take your time to think over your options. The only thing that they dont do is that they dont work on Studs. This is really not a worry for many people, but its a good tip to know before you go. Overall, theyre great and I always go there for all my cars.
All the employees were a great help and stayed open even after gors to get me back on the road.
Ive gone to many and Ive always used entrusted their services. like any franchise it depends who youre speaking with directly in the team at that location. This team here is great I never have to wait very long they are very professional and courteous.
I ordered new tires online, made an appointment, and they installed them in 30 mins!
It took them 3 hours to change a tire ... all they did was argue and not work ... they kept saying 5 min... and it turned into 3 hours... last time I come here ..
I had a screw embedded in my back tire and they took me in. Very nice, friendly and efficient. Glad I came here!
I have been a loyal customer of Americas Tire / Discount Tire same company for about 14 years. This was my first visit to this location, I called Byron a couple of days in advance to check on tires, they had them in stock & made an appointment for me. Went to on said time & within 45 minutes I had my new tires on car at a great price, and on my way.Another great experience and very happy customer.Thank you Byron & staff at Discount Tire.
A very helpful and nice man by the name of Carl E Porter helped me as soon as I got there with my flat tire. He took care of me and my tire right away and got me right out and on my way to work with no issues. The whole staff inside was energetic, hard working, and quick! Thank you for the great service, I will be back!
I have heavy, after-market wheels which makes tire changes very challenging. These guys did a fantastic job, and they did it with a smile. Everyone at this facility has been helpful, knowledgeable, and friendly. Thank you!
These guys are pros! Decent prices and they try to match other stores, but the best part is the service team. If you watch them, they work their butt off to get you in and out quickly. They work excellent as a team and it is almost like watching a pit crew. Made me tired just watching them.
Arrived 12 minutes before the shop closed and were able to fix the tire in less than 10 minutes.Good service overall.
I got flat tire and then the technician came over and fix itSo fast. Very happy .to continues my way on freeway.
Stopped in looking for a few specific lug nuts to put on some new studs I had installed. They had a few extra laying around and put them on for free. Great service as always!
Good and friendly service.
Excellent service that we always use.Of course, always recommend getting an appointment if you can - this is a busy, popular location.
Was somewhat skeptical about the free tire repair, but it was legitimately free for a plug and Patch tire repair. Even gave me a free water. Adrian from The Point Loma store was there and was super helpful and friendly. They also put air in all the tires. They will check your tire wearing and possibly recommend new tires but theyre not pushy about it at all. Really like this place and will definitely return for new tires next time.
They went out of their way to help me and the prices are unbelievable. The whole staff seemed to be on happy pills. They made a gloomy day bright...very hard to find this type of customer service!!! They have a repeat customer for life!
I had a good experience at Discount Tire. I came here because I had run over a nail and heard they would patch it for free. Note that parking is around the back--the front parking lot is for another business. The person who assisted me checked me in and was nice. After waiting a bit in their clean, spacious lobby, they let me know that the nail was embedded such that the tire needed replacing. They quoted me a decent price for a new one and asked where Id purchased my tires originally (Tire Rack) and then said theyd definitely beat their prices if I wanted to buy from them in the future. Something to consider. Even though I had to wait a while, since they were busy, the waiting area was really pleasant, with bottled water, multiple seating areas, and good WiFi. Cant ask for much more!
Work done well! Highly Recommend.
When in for the free flat tire repair because of a nail. Great service and a great price! Carl was super nice and helpful. They were done in less than an hour and even put the tire back on and the spare underneath the car! Definitely will be returning!
I was on my way to work and tire pressure light came on. I pulled into DT and James helped me. I could of had a blow out? Left with a new tire.Mostly covered under warrenty. Thank You so much!
Great service. I was well taken care of and in and out quickly after a flat. I purchase my tires originally from discount tires and have unlimited repairs on them. Absolutely worth it. I’ll be getting my next set of tires from here as well.
Visited here to solve problem with tires. Great experience and I got my tires fixed pretty quick! A little pricey though.
Great customer service. My tire had a nail in it. Sealed & done efficiently. Thank you!
Make sure to have an appointment cuz theyre always busy. They repaired my flat tire for free because I had the warranty. A $170 tire only cost me the $30 certificate for the new warranty. Been using them for 25 years. They always take good care of me.
Quite simply the easiest, best quick fix for a tire Ive ever had. Awesome communicative staff and chill waiting area. Definitely coming back~ Didnt need an appt either. Woot!
Carlos and Johnathan are awesome! I always feel well taken care of and not taken advantage of. They give options, show data, and go above and beyond with customer service. I will definitely keep going back!
Best customer service Ive ever had at any sort of business. Extremely friendly, helpful, and efficient. I rarely write reviews but these guys deserve it.
How can a tire that retails for $80 become $150 after install and various fees???? What is this mysterious and magical world of tire purchase? Folks at discount are friendly, sure, but my pocket book says they deserve no more than all other big box tire companies.
Always have a good experience here. I wont buy tires anywhere else. The staff is extremely helpful and friendly, the prices and warrenties are very good!
My tires been slashed every month I paid $54 per tire but it still came out to $368 no pity on me theyre making money I dropped my car at 9:30 didnt get back down until 2:30
I made an appointment to have a simple tire balance. The place was so full that there was nowhere to sit. Waited 50 min then they STARTED my car. Everyone had left by now. There was absolutely no reason for an appointment, I was served last anyways.
Discount tire has always been great! The guys are nice and when I had a nail in my tire, they repaired it, twice! The first time was a free fix. The second time they got me a loaner tire so I could get on the road, special ordered my tire, and then made the swap all for $20!!!! Not to mention each time Im there its all done within 30-45 minutes. Ill always be going to discount tire for my tire needs.
Ask for Don. He is one of the most down to earth and customer centric person I have ever met in the tire business.....clone that guy!
The person I dealt with was nice and helpful.But the work was trash, When told to replace the front tires only and not touch the back they replaced the fronts then rotated them to the back. Then torqued the wheel lugs so much the bolts snapped when I tried to take them out a week later. The shop seems to not use the torque specs that are even on their own website. Would not recommend. AT ALL! Brb while I go replace a wheel hub.