WOW! What amazing, top notch service. My 2010 Honda Accord had been having trouble turning over while starting, and then would break down on the highway, where I had to get towed multiple times. Wentworth automotive took the time to correctly diagnose the issue(s), and made sure my car was running like new. They saved me thousands of dollars and almost buying a new car. Thank you Justin and everyone at Wentworth, I’m so thankful to have finally found an honest, good mechanic and will be referring everyone here!
Car just needed a basic alignment, Wentworth scheduled me in a reasonable timeframe.The mechanics I spoke with were both friendly and straightforward about everything. They identified some other issues while the vehicle was in, but no hard sells or anything like that; was just presented to me as information to make my own decision.The surprise in my cup holder when I picked the car up was fun too. Highly recommend and will definitely visit again.
Professional great friendly service. Definitely a little pricy, but you get clear communication and honesty. Work is always been done in under 1 day so far which saves alot of time.
Very professional staff. Car was done on time and for a very reasonable price. They left a nice little tin of candy in my car and followed up with me the following day to make sure my car was good and to see if I had any questions. Great overall experience and will be recommending them to friends and family.
Great service and fair price.
Great service! I will definitely be a repeat customer. I decided to have my 2019 Honda Accord Hybrid serviced at Wentworth Automotive after a disappointing and overpriced visit at my local dealership. I am extremely pleased with my decision. The staff is professional and courteous. Highly recommended!!!
Been going here for a while. I trust them to do a great job, which they always do and they have great prices. The owner and staff are all friendly and knowledgable. Just came in for a smog check and was in and out pretty in a reasonable time.
My experience with Wentworth Auto has been unparalleled to any other mechanic shop I have ever taken my car to. From the very beginning Justin and Ben were very helpful and listened to all my concerns and were very knowledgeable in their responses. I bought a used car without knowing any previous maintenance history and they not only addressed my main issue but completed an inspection of the entire vehicle. I received a detailed list with pictures describing future service recommendations and ranked them in terms of priority. This level of transparency and customer service is something I have never experienced at a mechanic before and I will be recommending all future business to their shop with confidence. Not to mention the M&M’s they included when I picked up the car!! Thank you Justin and Ben for the fantastic experience!
Wentworth Automotive is the best! So happy I brought our 2019 Mazda CX-5 here for service. We saved so much over the dealer that Im never going back after this great service! Thanks for taking such great care of the car and the people I care about!
Great service, I had an emergency with my car and they didn’t take advantage of it. Highly recommended.Owners take good care of their clients.
Dont go to these guys there over priced and very deceptive in there business practices
The service here is always excellent. Ive been bringing my Mercedes, Honda and Nissan for 2 years now after seeing how dedicated the Wentworth team are to keeping happy customers. I never feel like Im being upsold but Im always made aware of things that will need my attention in the future. That helps me properly plan for it. The reports he gives on the status of the vehicle are like nothing Ive seen any mechanic do; not even dealerships.Ive had oil changes, tire replacements, brakes, a fuel pump and other services completed here. Hes even a Star Smog station. Its great that he can do drop offs and pick ups, too. I would recommend this shop to anyone!
Ive been going to Wentworth for 19 years. They are the only shop i trust to service or repair my vehicles. Good honest work at a fair price. Very helpful with appointments and rides when needed. I recommend them to all my family and friends. Thank you Justin and Ben and the rest of the crew for years of great service!
I can highly recommend Wentworth Automotive to ANYONE. Justin and Ben will go well beyond the call of duty with their service. When my radiator failed and engine overheated Justin came personally to my rescue, checked everything very expediently and gave a fair estimate, ordered the part and I had my vehicle back the following day by noon. Every time I take my car there they provide a 67 point check report on my vehicle with recommendations but no pressure to act right now unless it is a critical finding that might leave me on the road pretty much instantaneously. I have referred them to my family, friends, and even clients of my business and always get great feedback.
Love this mechanic! This is the first mechanic that Ive been to that I genuinely trust and know the work theyre doing is honest and fairly priced! They also send you home with a custom M&Ms and a A-Z list with every item for your vehicle and the life expectancy of each repair and when you should come in next. Highly recommend!
Justin and his entire staff at Wentworth automotive have provided nothing but the best services to both my Honda as well as my Lexus. I look forward knowing that my cars will get the best care and know that nothing is overlooked each time I come here. It’s helps getting a printout of what services are needed with my cars to avoid a breakdown keeping me stranded on the side of the road. Thanks guys for your fantastic services
My girlfriend has been taking her car here for a while now and they always do a great job! The team goes above and beyond and their pricing often is far below what we expect. Highly recommend Wentworth Automotive!
I took my wifes car to Wentworth to get a smog check. Ben and Justin were wonderful and professional and during all this craziness go her car smogged while we waited and took the dog on a short walk. My wife loved the thank you notes and appreciated the guys taking care of her.Thanks so much guys!!
Very professional over all good service. I was very stressed bring my Diesel in to get work done. I drive a 2006 ram 2500 5.9L. I would highly recommend them to work on any vehicle including diesels. Not trying to sound strange but some places don’t give me the time of day or over charge me because I’m a women. The staff was super friendly and easy to work with even gave me a ride to work. Since I’m from out of town. I had my ac and heater looked at when that was fixed. I asked them to look at or fix a few other things they got right to it luckily they where able to find another problem with the truck, I had been fighting since owning it in February 2020.
Justin and his entire staff go always far and beyond of our expectations. They have taken care of my Toyota Corolla and Im so glad to be in their hands for whatever I need. I highly recommend this company. Thanks for your fantastic service.
I had the BEST AUTO EXPERIENCE here. I was trying to sell my car and wanted to know everything it needed to get a good quote. They sent me a text with a full color printout of everything that needed attention or was working well to see what I wanted to fix or repair. I was able to get honest information and lots of documentation about what kind of condition my car was in. This is a true honest mechanic shop. This place is also very clean and has freshly baked cookies and free refreshments in the waiting area. 5 stars!!
Wow! Needed a alignment for my Tesla and they took me the same day. So accommodating and nice. Shocking how many places still wont service a Tesla, but this place does. Plus they didnt over charge me and I even got a little snack and thank you note from them, when Im the one that should have been thanking them.
WOW WOW WOW! This is by far the best auto experience I have ever had. From beginning to end I felt taken care of and that my car was in good hands. They were able to get me in in less than 24 hour notice before I ventured off on a road trip. After dropping my car off, a few hours later I received a text message that had a pdf which detailed EVERYTHING going on with my car. Brake fluids, AC stuff, transmission, ALL OF IT. And the document goes into accessible detail (I know nothing about cars) about what is so, where it is, where it should be, etc. This is my first time actually having the experience that I understood and was clear what was going on with my car. Justin then called me and went over the whole document with me.I would recommend Wentworth automotive to anyone. I loved getting back into my car knowing it had been taken great care of. And I also got back in to find a little treat and thank you card. From beginning to end this was a fabulous experience. HIGHLY RECOMMENDED.
We googled and found Wentworth when we moved to the area a year ago and were moved by the great reviews here, so we gave them a shot. It turned out to be an excellent decision because they care and do quality work. We get rewards and coupons mailed to us all the time and was able to apply them to our last service which helped greatly. Easy 5/5 stars from us!
The owner is great and they care about customers, Great spot for brake jobs or regular repairs!
Took my Tundra in for an oil change and a once over. The service was great, the staff was friendly, i was given a full diagnostic on my truck and what did and did not need to be done. I was really impressed with the transparency and the professionalism. Will definitely be taking my cars here from now on.
Justin and his guys are great. Brought in my 1999 Toyota 4Runner for some maintenance. They recommend some other things that I was not aware of. Did a great job and the M&Ms were a nice touch. Our Tundra will be next. Thanks again Justin
I called up Wentworth Automotive and spoke with Justin for electrical service on my truck. He serviced my truck right away with a thorough inspection and determined I needed an alternator and battery replacement. They resolved my electrical problems and itemized other repairs to consider. From the opening greeting on the phone to picking up the keys to my truck, I was treated with courtesy and respect. I also received a video explanation of the repair, which I found very informative to better understand the inner workings of my truck. The mechanics at Wentworth do professional automotive repair work and I found Justin to be friendly and honest. I will be going back for future repairs to my truck.
Excellent service! I can highly recommend Wentworth Automotive.
Trustworthy and reliable shop. I worked with them for the first time and they were great in explaining the issues I had with my car. Would come back!
Wentworth Automotive goes above and beyond! They always keep you incredibly up to date on whats going on with your car while its in the shop, but they are also reliable to reach out in the in between times and remind you what still needs work, and when you ought to come in. They also handle all things COVID beautifully, and really helped me out when I couldnt bring my car in directly, and didnt feel comfortable using Lyft. They came and got my car, and brought it back sanitized. Always a fabulous experience with Wentworth Automotive!
I have been coming to Wentworth Auto for a few years now and they have been Excellent. I do not ever feel cheated or under pressure when I come here, to where I basically trust what they say to me about my car. My car is running Excellent and I feel safe every time I get in my car with my children. They also is great at providing transportation if you ever need to leave your car for a minute. Customer Service is Awesome and they also leave a Thank you card with some candy, which is a nice touch for their appreciation to have me as a customer! If your looking for a home for your vehicle, this is the place!
Really excellent customer service. I went in with a Groupon for alignment but they couldnt do it since I need to make a repair first. Despite the fact that I wasnt having any work done that day though, they gave my car the full inspection for free, and were also fabulous about explaining what repairs I need and why. I will be getting more work done there in the future and highly recommend them.
What an amazing auto repair shop. Honest, trustworthy, thorough, reasonably priced and polite. Even being two people short (one guys wife had her baby and the owner was out of town at an automotive conference), they completed replacing the bearing in my car and had time to place a thank you note and candies in my car. I was certain the bearing in my 2010 Lexus RX 350 had gone on the front right but they verified it was actually the front left. They showed me the old bearing so I could see the actual problem. Awesome job Ben and Justin. We will be back.
I have used it on three cars. Great result. Easy to do. Give them a try!
Will not be taking my truck anywhere else. I have a high mileage diesel work truck I took in for smog, they got me in and out with 5 star service, and professionally talked with some impatient customers that came after me. Knowledgeable, straight to the point staff. If you want an old school place with new tech, Wentworth is the way to go.
I dont know much about vehicle repair but I do know I trust Justin, the owner and everyone that works at that shop. They explain everything your car needs and why you need it before they begin repair. I have never felt like they tried to up sell me or repair something that wasnt needed. The office is clean and very customer friendly. Weve been loyal customers of Wentworth for over 5 years and will continue to take our cars there.
Glad I found them! Great service and at a reasonable price compared to dealership. Very friendly and excellent communication regarding service done on my diesel truck.
New to the area and looking for a mechanic. I went in just for a smog check. Justin is awesome! The phone was ringing off the hook and he still managed to handle every call with excellent customer service! While listening and watching his interactions, I could hear and see honesty & integrity! I think I found my mechanic!
This shop is respectful and straight forward. Justin has many years of experience and would definitely recommend anyone with either heavy duty trucks or any domestic cars to this shop.
Had great service was recommended by a friend. Im from out of town. He made my car worthy to get back to Washington State. Had a bad hose. Price was good and got me right in. Thanks so muxh
Justin and his crew are both professional and fair. Its refreshing to be able to trust your mechanic for quality work and that they wont take advantage of you financially. Highly recommend
Ben was a great help. He was very friendly and informative. Got a follow up text by the owner, Justin, the following business day to make sure everything was good and thanking me for trusting them with my business. Overall, they took great care of my vehicle and delivered everything in a professional and timely manner.
The service was super fast an great! Thank you guys for helping me out. I’ll be back.
Great customer service. Visiting from out of town. Glad I found this place. Highly recommend. Honest, friendly and great pricing. Thanks justin.
My son needed there help on his 6.0 truck and they fixed him up at a fair price. Great warranty!
My wife and I have been taking our vehicles (Toyota Camry & Mazda 3) to Wentworth for the past 8 years. They are honest, thorough and do quick work. Theyll help identify maintenance needs based on your cars mileage and point out anything they see needing addressed while under the hood. The best part is theyll also help prioritize urgency and educate you on impact of delaying certain repairs, which is super helpful when you live on a tight budget.Every time I get my car back from these guys its like Im hoping into a new ride. Theyll also work with you to arrange transportation while your car is being worked on and they offer additional warranties on their labor. Super solid.
I had the pleasure of working with Ben and Justin on my 6.7 Cummins for a turbo replacement. From start to finish, they were extremely punctual and courteous while exercising an exceptional amount of patience around part shipments and my work schedule.Throughout the whole process, they were never annoyed by my constant calls and gave me regular updates and honest recommendations throughout.Upon leaving the shop with my repaired truck, I was given multiple gift cards for friends and family to use at the shop, not to mention I was even signed up for their own rewards program with a gift card being sent out for my birthday in August.I plan on recommending Wentworth to my friends and family due to their honest labor and calm reassurance in the normally stressful situation of having ones vehicle repaired.
Honest, fair, quick service and you get yummy m&ms when they’re done!! Thanks Justin!
Great service, very affordable
Excellent Service!!
100% reliable and trustworthy.
Ben & Justin are friendly, honest & professional - even offering to drive you somewhere while you wait.I like the multiple service discounts they offer via email & on Yelp. They have a great new rewards program as well - with discounts for your birthday even ;)
I was visiting San Diego on vacation with my family when F250 lost a fuel injector. Justin was very friendly, and his crew was able to fix my truck in just under a day. I was given a ride to and from my campsite, and the price was fair for the repair that was done. I would highly recommend for all your auto repair. They will treat you with respect and not overcharge you.Update:When I got home, and had my mechanic complete some other work on my truck. I found out that I was over charged for the fuel injector that was replaced. I was charged $438 here, and my mechanic said that it should have been around $200 cheaper. This really disappointed me to find out. While I appreciate the work they did, I am saddened to find this out.
The team here is dedicated to doing their job correctly. Not only were they cheaper than other places, most other places will charge you for what Wentworth does as a courtesy!
Professional guys! Ive used them several other times and have recommended friends to do the same.
These guys are awesome. I was able to get everything I needed done without any hassle.I also really like the detailed checklist they send you with what they found with measurements and pictures.
If you are looking for an honest mechanic to work on your cars then you should try Justin and his crew. You get what you pay for with these guys. They honor their work and when a set of brake pads didnt live up to their standards they replaced them at no additional cost on our minivan.
Jack always gives the best advice, never tries to up sell me and seems to genuinely care about his customers. You will walk out of here wanting to write a five star review...Id never go anywhere else in this city and would (and do) recommend Wentworth Automotive to all my friends.
Great place to get your car worked on at a fair price, great service that goes above and beyond expected. Wont be going anywhere else. They even gave me a ride to and from the shop before and after my car was done
Finally an indy shop with a modern twist! I dont normally do reviews but I was very impressed with the punctuality and overall experience with Justin and Wentworth Automotive. They certainly did the job (in this case brake fluid exchange) and then did a thorough inspection with recommendations on possible things that could be an issue in the future. NO BS no upselling, just facts on what could be on your to do list based on miles and vehicle. Like texts with a report of all this info? yep that happened too. Truely a great experience with these guys.
This car repair place I give it 5 stars. They do a really good job at a fair price and theyre very nice people that work there.
Great service...fast and dependable. Thanks guys!
The Wentworth Automotive Team, are honest, friendly, and professional, when it comes to servicing your car. It is a very good feeling when you go there to have your car serviced, at a place where the atmosphere makes you feel so good, and being welcomed, by mechanics and the owner, who makes you feel, like you are at home, and not at a place, where all the mechanics, just see dollar signs, but see, that your car is sick, and need to be taken care of, and do all they can, by letting you know, ahead, before servicing your car, how much, its gonna cost. Youll not ever regret having your car serviced at Wentworth Automotive, where, your car is Worth, taking it to be serviced.Thanks To All,Robin
The one quality I look for in a mechanic is honesty. I expect to be told exactly what work is required and not some made up repair job. Ive been with Wentworth Automotive for 7 years and have received quality work with honest recommendations of work to be done. I have know problem recommending Wentworth Automotive in my name.Robert Yonce
Great service ! This is now my go to mechanic shop, very friendly. Justin and his team are very knowledgeable.
Its nice to find a shop you feel comfortable with and that you trust. Wentworths takes care of both my foreign car and domestic truck with equal skill. Justin is always willing to explain my options and make the best recommendations based on each vehicle and how I use them.Give them a try, you wont regret it.
We have been taking our Jeep here for a few years now and are going to start bringing them our Toyota. They always give us an honest assessment of what needs to done on the vehicle, and we never have had any surprises on the bill after their assessment of the vehicle. Their prices area very reasonable compared to other shops we have used and the work is completed in a timely fashon. We are definitely going to continue using Wentworth Automotive.
Great auto maintenance staff. Its great to be able to talk with the same mechanic that works on your car each time its serviced. The continuity builds my confidence that the car is being cared for correctly. I keep my cars for well over 100,000 miles and Wentworths care is part of that plan.
As always I received honest, professional, and outstanding service from Justins great staff. I would recommend Wentworth Automotive to everyone, especially if they are looking for an honest mechanic.Bob Yonce
Justin and the crew down at Wentworth Automotive are top notch!We found ourselves in a mess when our Subaru started leaking coolant yesterday. Having taken the car to them once in the past for a smog check, they were already top on our list of places to check. Justin was courteous and professional over the phone and addressed all of our concerns. They were able to diagnose and repair the vehicle in a very timely fashion and were always friendly. They went the extra mile and helped us save money by tackling preventative maintenance while they were taking care of the root problem all without up-selling unnecessary repairs.We have found our new mechanic! By far the best auto repair shop I have dealt with since moving to San Diego in 09.Thanks to the guys down at Wentworth Automotive!
Although I decided not to have the repair (car too old to fix) I was really impressed with the effort that was made to help me decide what to do. They gave me excellent service & I will use them in the future with another vehicle.
Justin and the staff are very professional. Diagnose cars rapidly and give great suggestions for service and arent too pushy. Service is completed in a timely manner. Highly recommended.
I love these guys! Best mechanics in town - responsive, reliable, honest, and hard-working. They take very good care of their clients.
Weve been taking our cars to Wentworth for more than 10 years. Totally trust them! Pricing is fair and team seems honest and friendly.
Awesome customer service and workmanship. Couldn’t be happier.
Fast, efficient, and friendly service. Wentworth left me feeling stress free about my vehicle when I left the shop. Will definitely be coming back!
It is my pleasure to speak on behalf of Wentworth Automotive. It is perhaps the best discovery I ever made through the Yellow Pages. I have now been a customer for approximately ten years and have been unfailingly satisfied with Wentworths service. They are both competent and friendly. I have come to them with a vehicle making what I was sure was a thousand dollar noise, only to have Wentworth solve it with a tweak of a screw and send me on my way without charge.When my car has a genuine problem, they fix it promptly, giving me a full explanation of the problem, its impact on performance, etc., all for a reasonable charge. It is a great thing to have a service provider on whom I can rely. Wentworth is such an outfit.
(Review by Chuck) Customer since 1998; over the last few years the staff at Wentworth and I have learned that old Toyota Corollas (1981) have very finicky carburetors that have to be pampered and gently persuaded to keep on working. Justin and Ben have patiently worked on mine a number of times and have graciously given me lots of advice on how to maintain it. Certain parts of the mechanism are vulnerable to damage or degradation from the increased amount of ethanol in todays gasoline, and Justin has provided a fuel stabilizer additive that will hopefully counteract some of these effects. Im just glad they are willing to work on carburetors at all! The newest cars dont even have distributors, let alone carburetors; but with Wentworths help I think I can keep this car going for a while longer. It would be nice to celebrate its 40th birthday in a couple of years. Thanks again, Justin and Ben and crew!
Justin and Ben are great. They are honest and do great work. I wouldnt go elsewhere!
Great service, love the fact that theres an available shuttle service. Would recommend to friends and family.
Always polite, preofessional, and provide top notch service. Ive taken a 2009 Corolla in for new struts and a 2014 Sierra HD in for new tires. They took pictures of their work before and after as well is pictures of potential problems that will need work coming up. I was blown away with how honest they are and well documented their work is. Would recommend to anyone!
I have been a customer for several years. I find the mechanics friendly and knowledgeable in their work.
They did a great job. I will be coming back.
Justin has taken great care of us for the past 2 years. He makes sure that we are not being gauged on the price and gives us discounts for repeat business. The shop has a great rewards plan and the even give away Chargers tickets in a prize pool they have. So if your looking for honest hard working people to take great care of your autos then this is definitely the place to go. Tell them that I sent you when you go and please be kind to the dog behind the counter, she is a sweetheart.
This place is great! Justin the owner is an up front and honest buisnessman. He calls you by name and treats you like hes known you forever. For an industry with a bad reputation of taking your money this place is the place to take your vehicles and not worry.
Dont buy a Groupon for them, your appointment will forever be cancelled or you will be sent away because they do not have the staff to work on your car. They had no problem taking the money from Groupon though!!!
Honest, reliable, accommodating of your need to prioritize repairs due to financial concerns.
Great place, great staff, great prices. definitely the place to go for all your automotive repairs.
Excellent, reliable service. Everything from SMOG checks to full service and maintenance. I bring my BMW and Audi here.
Always do a great job and great prices.
Been there twice now, and was very pleased with the quick, friendly, and professional service, and with the no-hassle discount-credit for some of the work that had to be repeated (not their fault).
As always Justin and the gang were great, friendly, professional and did a great job on the car.
I had the best, explanation to my car troubles, and given the choice to proceed with the repairs, which were done with great care to avoid loose ends, and with very competitive cost for services, and rewards.
As the owner of Volkswagons, Acuras, and Harley Davidsons, I can honestly say this is the best service I have experienced in my 11 years in San Diego.
Great place to get your car worked on
I made an appointment with Justin, ahead of time.The work was timely and professional.
Convenient with knowledgable and friendly customer service.
The staff is always willing to take time to explain in detail the problem of your car and give helpful preventative measures we can take to make visits less frequent.