What a grade A experience! Good customer service, great coffee, Mocha was rich, and very tasty. Bit on the expensive side, but.. Overall a great experience and a great cup of coffee. Good stuff Better Buzz!
Friends of mine have raved about the Lavender Tea Latte, so I waited in line at the Drive-thru for quite a while to experience this deliciousness. When I got to the window, the person did not look me in the eye, did said thank you, nor gave any response at all when I said thank you. They literally asked for money, handed me my drink and then walked away with no regard for customer service. The drink was good enough, but I cant be bothered to make the drive for people who cant be bothered to acknowledge my patronage, especially when I told them it was my first visit there.
Decent coffee, but this place has messed up my order nearly every time Ive been here. That is not an exaggeration. This place needs to get their stuff together.
I went to get a blended tea latte yesterday and was charged $8.35 plus added a $1 tip. Ridiculous pricing! It bothered me so much after thinking about it overnight that I called and spoke to the manager to try to determine why I was charged so much. I told her exactly what I had ordered and she acknowledged I was overcharged (I didnβt even get the lavender I had requested in my drink).She didnβt even offer a free cookie or whatever their cheapest item in the store is. It was like, well too bad. Next time just order a tea (not blended)β¦that was her advice. SMHWOW!A drink costing that dang much should at least have ice cream and be a milkshake or something. Oat milk is an additional 90 cents which is okay (even though most places offer it as an alternative free).Feeling totally robbed here! I wonβt be returning needless to say.
What can I say about this place love this place love the drink I had was very good I have nothing bad to say about this place I will go back there again thumbs up.
WAITED A HALF HOUR FOR A MOBILE ORDER AND WHEN ASKED ABOUT THE DRINKS WAS TOLD TO WAIT PATIENTLY. ABSOLUTELY DISCUSTED
Horrible location with traffic running out into the street and around the block. Making a busy street even more dangerous and congested. With that sad planning you would think you could walk up and order a drink (like many other locations)YOU CANβT..forced to use a website that doesnβt work half the time and get orders wrong. Simple people without technology and homeless are EXCLUDED or forced to play frogger in traffic. Build a walkup order like EVERY OTHER BUSINESSES. Sad no one is even willing to help.
Pick a different location. Im sitting out in the road waiting for drive thru beacause woman taking orders doesnt realize if she simply scooted herself and the ordering cystomer up 5 feet no one would be waiting in the road... then asks me for my name... there are 3 cars in front of me.. in a line... between cement barriers... do you really need my name..? Just not the best crew logistics going on here...update: coffee was disappointing too wow...
Great coffee.. Great treats. Great service. Bad location for drive thru but doesnt stop me from going
Do not walk up, you will be waiting. Coffee was better then Starbucks.
Obviously the coffee is awesome but this specific Better Buzz takes forever to prepare coffee!! Youβll wait 15-20 minutes for coffee when only 5 cars are in front of you!
Missed the usual long line and ordered medium hot almond milk and vanilla lattes. Great service - get the SWA Rapid Rewards Visa!
Very nice. I like ππ
Great staff and amazing coffee. Easily in the top 3 best coffees Iβve had in SD!
Was super excited to try the very hyped up Better Buzz Coffee soft serve and coffee! Walked up after coming from the beach around 4pm with a big smile on my face and was not greeted. The workers just stared at us. Mind you, we had about 8 people who were willing to spend their dollars here. They were out of soft serve! What?? Youre open until 7pm and no soft serve? Thats ridiculous. No Hey Im so sorry or a have a nice evening... just a I dont want to deal with you type of attitude. Glad you guys care about your customers!!! Think I will stick to another local coffee joint from now on.
Good coffee, but a bit pricey
My place of peace is this coffee shop! I love to linger here and just let time pass while sitting on their cozy lounge and enjoying a nice cup of my favorite matcha after a tiring day of work. All the workers here are kind, and they all smile as they welcome you. Ill certainly come back and recommend it to all my friends who love coffee!
Good coffee, rude and impatient customer service and messed up my order at the drive through on grand across from the tavern in pacific beach
Obsessed with the Lavender Black Tea Latte. We like the acai bowls as well!
β Best drink Ever with an extra shot...que rico
$6.50 for a black iced coffee seems ridiculous. It is good though.
I wished I live closer!! This is easily my favorite coffee place and I wish you guys would branch out even to other states! Like Utah (;
They are always consistent in making good coffee!
Not too sure what happened at this location but the staff have become quite rude recently.
Nice place to grab a coffee/latte on the go. Most other drinks are a little too sweet for my taste. Blueberry muffins are tasty and not too sweet.
The place is small but very popular. They have a wide variety of coffees and even offer tea. The flavored coffee is a little on the sweet side, but they offer to make it half sweet or less sweet when asked. Theres parking at the site that shares it with the Jack in the Box. The drive thru usually has a line, so beware. The staff is sweet and they have a cute thing with Harry Potter at the mall.
Cheerful order taker, piping hot delicious coffee!
First time here and didnβt notice how to get to the βfrontβ or back of the store so I got in the long line of cars that spilled onto the street and patiently waited until I got to the speaker. When the lady asked what I wanted I let her know I had a mobile order and she responded with: Your drinks are at the front.and was done. After I passed the speaker AND the window did I realize that the front of the store is accessible through the side ally next to Jack in the box. I had to wait in line the whole time only to get to the front to go and find parking next door because the only spot immediately available without blocking drive thru customers was handicap one. Point Loma and Miramar location are nothing like this one. They are much friendlier. The drive is worth it.
Yumm better than other coffee shops.
Yummy Chai latte and acai bowl!
Great Coffee.Always makes it the way I can drink it.1/2 Caff.π
I ordered a simple drip coffee with cream and sugar. Only 3 cars total in the drive thru. Took FOREVER. The coffee was almost cold when I got it and I was late for an appt. I dont even leave reviews like this but its just so ridiculous like how do you mess up a normal drip coffee π
Its a very good better buzz place and i love the horchatta latte there stuff is really good and the service is very good and the people are very friendly. i highly recommend this coffee place.
This is a beautiful little gem in the sunset. They put miraculous detail in their coffee making. I love coming here because the baristas are so lovely, funny, and make me feel super welcomed! The coffee and baked goods are delicious. Although it is on the expensive side, the quality makes up for it. I highly recommend Hollow for all.
Favorite coffee shop by FAR.
One of the best spots in the area. The service here is great.
Super friendly staff!! So nice to go somewhere with such nice people! First timer and I love it!!
Not really friendly. It was our first time there and the guy with glasses came to the front and said to scan that we can just barcode to order and walked away without letting us even ask a question. He didnβt try to offer any support. I donβt know what his problem was but we waited outside and then when our order was ready he just pick it in the pickup window without even letting us know it was ready. He acted very passive aggressive towards us and was maybe taking his bad day out on us. Not the best for a first time experience.
I love this place and the coffee is really good, but for some reason the last couple times I came over the coffee was bitter. Not sure why... I told the cashier and she got me a discount but the coffee I got was still with a wierd taste
The drive through is perfect π
Theres always a line, but it moves quickly. As someone with multiple food allergies and sensitives, I appreciate that theyre so friendly and willing to customize my coffee. My go-to order is a honey latte with coconut milk (they use So Delicious brand) and no vanilla powder (dairy). It tastes great whether its hot or iced. Occasionally, Ill add lavender for a slight offset to the sweet honey. Love all of their locations, but this is the one I visit most frequently as its on my route to work.
The iced green tea is dog p00p. yard clippings boiled for a bit and then poured over ice. nothing but tanins...i forced myself to drink it because I paid top dollar and my stomach wants me to vomit now. cool.
Great Vibe, Great dishes, Great Coffee. I have to recommend the mango Red bull Smoothie. It tastes delicious, gives you the great mango taste with a bit of a buzz! Check out all their locations for killer decor and special spots.
Loved the atmosphere, Super cute place! We had the best drink ever coffee, and it was delicious! Its obviously a popular place, which means there will possibly will be a wait. Totally expected and we didnt mind one bit! Its worth it, the people were friendly which is also appreciated! A smile and kindness can go so far! Went twice yesterday, & the drink was perfect both times,π π€π½βοΈβ€
I love their latte one of my favorite places
Traffic into the drive thru sucks. But coffee is good.
Worst attitude and mask is a must on drive thru no common sense no managerial skills
The baristas are always friendly and efficient.
Best coffee staff was very respectful and my family loves the coffee ......
Good coffee. Lines can take a while. But its PB and to expect fast service or even good service is expecting too much usually.
When I think to the time I lived in Pacific Beach, one of the best memories I have is of my frequent stops at Better Buzz Coffee. Whether youre on the way to work, or to the beach for a walk on the boardwalk, Better Buzz is the perfect way to start your day. I recommend their Best Drink Ever but half sweet - otherwise its a little too sugary. Their acai bowls are also a must have. The classic espresso drinks are also great quality - smooth and rich in flavor.
I dont see what the buzz is all about. Coffee is mediocre at best. With so many coffee shops in PB Ill look for something better.
So I would give this place a 5 star review only if I actually liked really sugary coffee drinks. My girlfriend suggested this place on our way out of San Diego, so we stopped by. The drive thru had a line into the street, which is a good thing, obviously people love this place. The menu had a long list of different types of coffee drinks to pick from along with juices and blended drinks too.I ordered the popular drink, I believe it was the famous coffee or something along that line. Overall very tasty but once again its overkill on the sweetness for me. They did have an option to go half sweetness, so next time I will be trying that and updating my review from there. Starbucks lovers are in for a treat going here!
I really like the vibe in this place. Its small, but in a trendy fun way. The coffee and tea is wholesome in taste (and, from what Ive seen, ingredients too!). Theres also a drive through, which is cool for such a small place!
Better Buzz has made me a coffee addict never thought i would say that. The coconut buzz is amazing and the caramel buzz is always a second best. Sweet and helpful staff.
Great customer service
Expertly crafted drinks with easy customizations. They also offer a military discount.
Thought my experience here may have been an anomaly but looking at some of the previous reviews that discuss the rude staff, it seems to be an accurate description of this location! They need to have an internal discussion about customer service and lose the entitled attitude.
The coffee is amazing and service was polite, and quick. Only complaint is the drive through/parking situation isnt too safe and practical. Not alot of food options either. This one is primarily just a coffee shop drive through.
Excellent coffee blended drinks
Epic, some of the best blended coffee drinks weve had. Acai bowls are packed and will leave you feeling very satisfied - if I lived there Id probably go every day!
Better Buzz Coffee Roasters is a San Diego staple. The crafted espresso beverages, the tasty iced coffees, and their smooth cold brews draw people in like moths to a charcoal flame. Plus, their marketing is great! All those beautiful photos on their social media sites! This is how you market your business. You dont tell people how good the place is β you show it! Same rule that applies to writers also applies to thriving entrepreneurs. Love this location. It has a drive-thru window, which is a plus. The atmosphere is relaxing if you have your coffee outdoors. It gets crowded inside, especially during peak hours. But it still has the cozy cafΓ© feel to overlook it (and this isnt a problem if you enjoy people-watching, like me). Dont hesitate to be better buzzed if youre in the San Diego area!
Come here at least once a week. Always a line but it moves pretty quick.I love the best drink ever! Everything I have tried there is great and the service is friendly.
Quick service and great coffee. Friendly staff too.
Tried the lavender black tea latte. Loved it!
This place is always... Buzzin. Pretty standard coffee with a local following.
Great spot, but not easy to get in and out of unless you are in foot.
The staff was helpful and kind. The bill wont shock you. Reminds me of a restaurant in Philadelphia that I enjoyed.
This coffee beats out most others in PB, and their Chai Tea Latte is very good too.
Have seen this place for a while, always with incredibly long lines. Vowed I would never go there because of that, but my gf persuaded me to try it on our trip up north. Stopped in and got a Mocha, holy shiot! It was that good, so I see why people wait in line for their coffee. I still prefer to support the small guy coffee shops, but I dont mind swinging in for an occasional mocha.
Great coffee and good vibes. Oh, and they love canine guests too.
Although the space is small, it does provide a comfortable environment. I went there around 3 PM and there was more than enough parking.I ordered an Acai Bowl and I thought it was convenient and cute how it was put in a cup that I could take on the go with me.The employees were enthusiastic and kind to all of the customers.Overall, I enjoyed my experience and I would recommend stopping by this location of Better Buzzed.
Coffee and staff were great, but it was incredibly loud. It was hard to focus on work or even talk to anyone around. Found myself yelling to be able to talk to the person next to me. Would recommend for drive-through drinks but not to hang around in.
Nice can set outside
I rated this place 4 stars because I think a five star type of coffee shop for me would make stronger coffee. I love the decoration at this place, the water bowl outside for the dogs, the game outside and the music, plus free WiFi!! I enjoyed sitting on the comfy swings that Better Buzz have outside. I canβt wait to visit their other location on Hill Crest, my friend said is 10 times bigger than this one here in Pacific Beach.
Great coffee good food a little overrated into trendy for my taste
The breakfast sandwiches we delicious and just right for sharing. I had The Best Drink Ever and it was so yummy! My husband had a pour over coffee--took a little extra time to make, but worth it. Great atmosphere and cute merchandise.
Good coffee!! Better than Starbucks
Best drink, is indeed, pretty good
Would give zero Stars if i could. Service is terrible. Staff are not all nice. My mocha tastes like water. Investing in a at home esspresso because this is the closest cafe to my house and the staff three are just so snobby...
They gave me coffee. that was what I asked for, so I was enthused. unlike Starbucks, the coffee did not taste like it was filled with vinegar and burned with a blowtorch.
Always consistently delicious and friendly. They know my voice at the drive through and have my drink ready without me having to tell them!
Another coffee shop?! Oh thank Lucifer! Weve walked almost 30 feet without seeing a cafe! This one is just fine. Just like the last one. And the next one. And the next one. Ad jittera per aspera.
Best coffee !
Usually I dont really give much to hipster hype until I go there and try the place for myself - this place is great. It would be a crime to even put it on the same level as starbucks because it destroys it. Great drinks and amazing staff - would love to go again
Enjoyed an early morning Mexican Mocha and Vanilla Bean Latte with a really good 3 seed avocado toast. really liked that they open earlier than anyone else and the quality of the drinks was great!
Kind of loud, when theres a crowd there they have the music blasting as well. So it can be kind of difficult to study. This particular location down on Garnett towards the beach has limited seating. I mean, it has a large seating area, but its always crowded. Still, a great place to hang out if you can get a seat!
Small place. Most of their business is drive through and that slows down fulfilling orders for the walk-ups like me. Really smooth latte! Much more smoother than Starbucks.
I showed up just after opening on a Sunday. It was dead inside, but the staff were super friendly even though they were still getting things set up for the rush of people with normal sleep schedules. I ordered a chai latte and a chocolate croissant. Both were delicious.
Cool little spot for some fresh brews or buch. I had a lavender kombucha on tap. It was crisp and delicious! Fair prices, nice atmosphere and clean too. Would definitely go back again and probably be a regular here if I lived in the area.
Best coffee anywhere! Iced best drink ever is accurately named. Brewed coffee flavors are always terrific. Once you have a good Buzz you will never want Starbucks again!