You send us through junk car yards and around such a crazy way. It truly makes no sense and it’s the second time we’ve used Google to go this route. Why????

Great customer service. Renee was friendly and was able to assist me quickly. She took the extra time to guide me and explain the different services that were available to ensure that the correct service was selected. She made me feel welcomed. Thank you Renee for the excellent customer service!

Super rude employee, lazy, laughing at customers because they asked to create an account and it takes a few extra minutes of her time. Not going to use FedEx for my business and personal use at all.

There was no one in the front desk. When someone came out, she just stared at me until I told her what I was there for. She gave me attitude for not taping my packages. Isnt that part of what fedex is for? She said I had to pay for tape next time. After processing one of my packages (because the other one was for another carrier), she never said anything. I assumed I was good since I got a receipt. Everyone has their bad days, but you still gotta do your job and have respect.

Old man is rude with an attitude. Didnt want to take my package and told me to take it to kinkos.

Front desk need to improve, she is always in a mood. Smile girl it is free.

Laziest drivers ever, always mark packages as Delivery exception. Stay away, better off using UPS or USPS

Be careful here. Went to pick up a shipment. Two security guards came out unmasked. They had immediate attitude. When I wouldnt open the window, one tried to open my door. He backed off only when I pointed pepper spray. Later when retrieving my package, I stood back from the FedEx rep.. He laughed and asked What? You afraid of COVID?

Great reliable service

Picked up my olympus!

They have to work on their customer service.

Lacking customer service. Extremely rude

Here they have the worst customer service by the lady how’s at the counter she doesn’t have any knowledge about the customer service fed ex needs to evaluate her job she’s mean and that courtesy

Rene was very gentle, patient and funny. She gave me an excellent customer service helping me with a package and my shipment. Definitively coming back whenever she is working.

I hope i never need to return to this fedex location. Poor customer service when this should be there number one priority otherwise your should not be working at thd counter. Encounter happened on June 17 around 4pm older woman.

Super fast, nearby, and efficient. Nice experience.

Horrible customer service. The manager is so rude.

Went in yesterday to drop off a pre-paid package. Normally, there is someone up front, but not when I walked in, there was no one there. Waited a minute and someone finally came from the back - older woman. She got annoyed when I asked if I was going to get a receipt. Told me I should have said something before she finished the transaction. I told her Ive gotten them before and she said SHE normally doesnt print them out. Well, how the hell am I supposed to know that?! I thought I was the customer, so why do I have to accommodate her? I, usually, see a guy at the front counter and hes always been friendly. Wish I knew both their names, but if I encounter this woman again, I wont be as nice as I was yesterday.

Theyre far better than 1 year ago. N ou w they are pleasant, helpful and eager to help. I was startled at the change. New management I think.

My girlfriend received a call from them saying they had tried three times to deliver a package and we were not home. Ok. They asked us to call them back, so I did. Twice. I left two messages and heard nothing back. A couple days later we receive a notification via our mailbox, saying the same thing, and that we can come pick the package up. Its like a 40 minute drive for us. I called FedEx customer service and they said they left three notices on our door, which was either not true at all or they were putting them on the wrong persons door. On top of that we never even got a call back from the FedEx store. So I had the order canceled. In the end we got the package, but only after they sent it to the worlds sketchiest Walgreen for us to pick up, which was about half way closer than them. Cool, I guess. Terrible customer service, well, of what I got. Ive always had issues with FedEx, and now I will be sure to not use them again.

Rude employee. Morning of June 12th and evening of Aug 12th. Zero customer service. Might be same woman everyone is talking about here on the reviews with one star ratings.

Terrible service. From the moment I walked in the girl already already had an attitude like she wasn’t trying to help anyone today. Then she found her reason. Giving me an attitude telling me I can’t send out the gift I wanted to send my nephew because the art set has paint in it. The woman’s name was Rene she is very unprofessional and should not be working with customer if that is the way she treats customers. I would hope that the managers see this post and take the proper corrective action before she gives the location an even worse reputation for customer service. If I could I would give this location 0 stars for the bad experience..

Great service and professionalism

This location is the best! René delivers excellence in customer service!

Location its convenient because its near my home but I was expecting a package and I called so they can put my package on hold and when I came to pick it up the driver was delivering my package this is an error of communication and thats not a good service. Even though customer service was friendly the mistake was already done.

I went today to drop off some boxes and the customer service was extremely terrible. The employee was very rude !! The employee needs a customer service training class !!

Excellent customer service

Mistake prone UNRELIABLE service. Driver cannot read straightforward delivery instructions. Three separate Fedex departments refused to accept responsibility for their mistake and rectify the problem. Would definitely not recommend freight service for business use, especially not for film productions.

The IQ of the customer service here is 40 but thats the sum of all of the employees.... yeeeez... they know nothing and never know nothing... basically they are useless... oh and never have big boxes... just as bad as Amy from Chula Vistas FEDEX

No shipping company compares to FedEx!

The most unfriendly personnel

Dont use FedEx ever. I called them at least 4 times to give them delivery instructions that they proceeded to completely ignore, and my package was stuck at this facility for over a week. Its still there now. Theyre unwilling to rectify the problem. And apparently no one works at this facility in the middle of the day because of shift changes?

Industrial complex ease of access, great crew takes care of business.

Could not be worse if that was their goal posted on the door! Dont expect anything from them including service. Theyre too busy laughing it up in the break room.

Great service but the lady over there was a little coo coo! lol

They tell you what to do, and critic your packaging, like you have never Shipped anything Before👎👎👎, Not so nice when youre Paying for Something👎👎👎

Pretty far from other places but quick service.

Great service open til 10p!

I tried to ship fried chiken to my friend in the bronx and they wouldnt let me.

Terrible customer service on front desk!

Absolutely terrible, two days in a row the delivery driver didnt even attempt to deliver the package even as I stood outside at the gate. They just marked it as an exception and drove away as if they had attempted to deliver.

Driver never showed up and said i was not home. Disrespectful customer service hung up on me FEDX is an unreliable way to ship anything .

Good

Werent able to help me ship a modem back to Spectrum

Ready to serve you, quick and attentive

FedEx its the worst delivery service hands down! Stay away, pay more if you have to, just stay away from them. Theres only ONE thing they are supposed to do and they dont do it right. How is it still in service?

Drop off large package. Cut off time is 530pm

Very helpful

Poor service and not satisfied

Lady was very rude!!

Nice service

Quick attention!

Service is great here

Good guys

They have BAD customer service.

Excellent place

Since we arrived, Jorge attended us quickly and very kindly, thank you :)

Excellent service, they serve you very quicklyMost speak Spanish

Well the bad thing is the guard that has is very arrogant

Great service

The truth is one of the worst parcel organizations in America.I have been waiting for a package for about two weeks that in the end never arrived and the worst thing is that they told me that it had already arrived in the application of the phone! They are not ashamed of the truth.Take more care in your work.Take it seriously.That for that one is paying for the service.

Great service

Rapid

Very poor service for both customers and users who make use of the facilities, they ask you to download the material and to accommodate them where they want and if they dont think so, you SHOUT to put it somewhere else, today only two ramps are in service since the others have the garbage containers, they say they open at 9 and come opening the doors at 9:10 or 9: 20 and in what they leave the units that are inside come attending you at 30, well, a lot of complaints from the carriers to the manager but he does nothing continues and will continue from bad to worse. Courage and greetings

They need to be nicer

Good attention.

Very rude attitude of women workers

They have a lousy service. We arrived before other people and they attended to them first. They missed a shipment last week, so far they havent solved the problem. It takes us more than 25 minutes to be attended.

Excellent service!

They have to improve in ambiance, ups earn them in that

It is a riot to get in, the guard a little despotic and the employees do not say, that in the area of ​​warehouse in offices do not know but I should not be far away

Quick and friendly attention

Very efficient

Good attention

Discrimination in the attention to drivers by those who work there!

Bad attention

They take care of you very well