This place is a joke. They are liars.The 1 star review below about them being a shell buyer and resell things they purchased from reputable music retailers is true.The owner is a liar! He responded to the below review saying they are authorized dealer. NO They are not. I did exactly what they said to go to the manufactures websites and verified myself.EXAMPLE - Gibson guitars they are selling - guess what, THIS PLACE IS NOT A CERTIFIED DEALER!Buy from some other place before you are burned!

After reading the reviews on here I was hesitant to do business with these folks but I decided to anyways. I had a very good experience with them. They were very courtious, thoughtful and helpful. I do not understand why there are some negative reviews. I would be very happy to work with them again.

Bought an Electribe 2 that was factory refurbished, listed as like new (No Problems). When it arrived, No Original box, Broken Headphone jack, dent on the right corner, dark spot on LCD, wobbles on table due to being bent, and last I put fresh batteries in and it died in 2 minutes! Have never experienced such problems from a retailer before. Buyers beware!

Ive bought a Roland Juno Stage, a couple of condenser mics, an Alesis firewire mixer interface and headphones from this company throughout the last 8 years. All in all great service. And they deserve a 5 star rating. Keep up the good work :)

If there was less than a 1 I would give it, only store so out to make a buck on a product so readily available they will lie to their costumers about their pricing and sales, an item I was looking at for $40 (everywhere else) is supposedly 30% off at their store still going for $70, only location that carries it my ass. My two cents go anywhere else.

Order online and pick up locally! Fast and Easy!

This review is meant to steer people away from this company.I was online and noticed an item I had been searching for with an out of stock sign on it. Next to this it had information stating that one could be pre ordered, so I bought one.I knew something was wrong when money was taken out of my account right away instead of usually pre-order procedure which takes money when the product ships. I was concerned and used the website to try and contact them. After 2 hours I called the phone number only to have no answer and no voicemail. I called again from a different phone to make sure it wasnt my phone that was the problem. After 4 hours I had no response so I sent an email. 2 hours later I received a reply telling me I should cancel my order because they werent getting anymore.This was upsetting as they fully had the opportunity to cancel the order right there and did not. So I sent another email asking for order cancellation. This leads to extremely slow back and forth that shouldnt have been necessary in the first place.I received no confirmation that the order was cancelled and my last email went unanswered. I called the company and they did not acknowledge me beyond telling me it was taken care of as soon as the phone was picked up. I didnt get to say my name or my problem and am confused how they identified me or if they just do that to everyone.It has been 3 days without any sign of account activity and I am extremely angry at the lack of proactive revision of their website, difficulty of cancellations, and slow to non-existent responses to customer concerns. So do not buy from this company.My advice is to the company to please remove pre-order notice information from being next to the out of stock sign. Put a script in to deactivate the buy now button if the product is no longer carried. Remove products you have no intention of acquiring. This situation can be avoided if the website is properly updated. I am not someone who usually has issues or complains but this needs to be fixed.

Thats a good place

Emailed them about a price match, and they ignored me.

Return policy is a joke.