We were on a road trip and had a car issue. These guys dropped everything to help us out Ben though we had no appointment and it was near closing time. The service was above and beyond: fast, friendly and inexpensive. We will definitely go back while in the area. Ford owners, I highly recommend this place!
👌Awesome! Pleasant helpful staff and a nice waiting area. My EcoStar loves going there!I know because she shed a tear when I turned on the wipers.
LOVE LOVE LOVE. Outstanding service. I’ve always wanted a Shelby GT 350 and I located one at Perry Ford. Mind you I live 4 hours away. All of the business was done over the phone and email. They answered all of my questions and help me get the best deal possible. If they didn’t know the answer to a question, they would research for the correct answer, and not just tell me what I want to hear. They are all sweet and love their job. Oh, I did say I live 4 hours away. Due to this, they had the vehicle delivered to my residence. After I received my vehicle, I received several calls from different employees asking how I like my vehicle and repeatedly said congratulations. Lastly, they helped me get a longer warranty rate on my vehicle and I didn’t have to pay much. Thank you Perry Ford. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️
Car buying experiences can vary greatly, however my recent truck purchase from perry in slo was the best car buying experience I have had. I worked with Jim, and one other gentleman that I unfortunately do not remember the name of. Jim was a great salesman, relaxed, non to pressuring, and I felt truly did what he could to try and find the best rate for my loan (I have troubled credit) and I ended up with a FAR better interest rate than what I was expecting to get. The second gentleman I worked with for paperwork knew I had plans to go to right after I left the dealership, and had my paperwork done VERY quickly (20-30 min). Overall great experience.
Mike, went above and beyond to deliver a car on our anniversary. I checked dealerships from San Diego to Central California, they came in at the lowest price not hiking up the price $10k and delivered our car over 200 miles away, with no additional cost. Their kindness made our 15 year anniversary very special. God bless you guys.
I had a great great experience with Perry’s Ford and with the sales associate Jim Johnson. Couldn’t be more happy with my truck. Thank you Jim for working with me and helping me find the best truck for my needs and wants. I would highly recommend this dealership and Jim for anyone looking for a new vehicle.
Mike Barnes did a great job of providing information to us about the Ford trucks available and was able to match our needs with the Ford products. We were able to review alternative products in a very evenhanded manner. He spent a great deal of time educating us about our trucks features, so that we were confident that we had made the right purchase.
My experience with Perry Ford Dealership was excellent!From the online appointment website, to dropping my car off and receiving a friendly greeting, having my service done by mid-afternoon and being picked up by the ever so pleasant Nick the Shuttle Driver, all efficient and all very friendly staff. Thank you!
Visiting from out of town and headlights burnt out. I needed to leave and would need headlights to travel in darkness. Even though the service department was booked, they made a special effort to quickly take care of my car. I truly appreciate their care. If I need any service future work I will return, with an appointment.
Everyone was polite and helpful from the beginning. We did not feel pressured about anything through the whole process. Friendly, efficient, accommodating, and helpful people at this dealership. Highly recommend Perry Ford.
My experience was pretty fantastic. I have terrible impressions about dealerships. Obviously, buying a new car is always exciting. But, crunching numbers to get the payment you want can be a dream crusher. Here at Perry Ford, I felt like everyone involved in the process was great. From my initial contact, to being introduced to Jim Johnson the dream makers helped me achieve my ideal payment. Had a wonderful time and shared lots of laughs. Thanks guys!
Fast and efficient service. Rob my service guy was very kind and helpful with my requests (needed a quote for a busted tail light). I am not usually a person who takes their car to a dealership but the service at Perry Ford was excellent so I will be bringing my car back again.
James is the absolute best. I was in San Luis on a Saturday getting ready to head back home which was a three hour drive when my check engine light came on. I was so panicked. I called and James told me to come down and he would check so see if it was safe to drive home. His kindness was so appreciated and I was able to drive home. Thank you James…
Friendly service staff who complete service on time and properly with full documentation and fair prices for excellent work. Helpful transportation service whenever I need to leave my car for service.
It only took less then 24 hours to get my approval and my car delivered to me..I got what I wanted.they were so fast and helpful..and I did everything on line and through texts and phone calls..no stress I was completely comfortable and taken care of. Thank you guys for the great boost I have I my life....
The sales staff at Perry is outstanding. They are not over the top pushy but rather they are very helpful in determining the needs of the client. I went in for a test drive to determine the appropriate size for our family and the salesman, Cody, was very knowledgeable and quick to point out the differences. I walked away as a new car owner as a result. Thanks again Perry. This is my 3rd new vehicle purchase with you.
Working with the folks at Perry Ford Lincoln recently on a lease buyback was a pleasure. They are professional and respectful. When I have been in for service I felt the same, everyone went out of their way to be courteous and give great service. I highly recommend them.
This time was a very positive experience. Rob in service was awesome. Appreciated that no one tried to up-sell me on parts I didnt need. I felt like a valued customer and that my RV was taken good care of!
Ive been a service customer with Perry Ford Lincoln for some time now and just bought a 2020 F-150 from them last weekend. They made sure that I got the right truck for my needs, helped me get all the possible rebates offered and made the car buying experience hassle free. Harvey knows the business and knows how to treat people right. I love my new truck!
Rudy and Brian were great to work with! They didnt have exactly what we were looking for, but we were able to build out what we wanted, order it and have it arrive in a quick manner. We are so pleased with the options they helped us choose and the truck is amazing! The whole process was seamless and easy and we never felt pressured to do anything that we didnt want. I would recommend Perry Ford to all my friends, family or anyone who asks about our awesome new truck. Thank you Perry Ford for being so great at customer service and such a long standing business in our community.
I was a little bit leery having not had the best service in prior years at the dealership. This time around was completely different. Jim Johnson was the sales person that helped us. He was patient, knowledgeable, and helped us find a great deal on a new-to-us used car in great shape. Nilton, the finance manager, was super laid-back. This was not the “pressure“ situation I remember from 10 or 12 yrs ago. Very happy with how smooth the process was. We got a great deal.
This service department at this dealership is Stupendous. My service writer Rob is outstanding. I would highly recommend this place.
James called me right back. Set up apt. Called me when he said he would. Every thing went smoothly and on time. I recommend Perry Ford for all car work. James was great to work with.
It took 2 weeks to get my car back.I had to keep calling to get a scheduled completion date. The sales tech kept giving me excuses for not having the job completed. When it was completed the engine light is still on. Not a very good experience. I’d go to another mechanic next time.
Needed to make an appointment for a 15 min job. When I get to the dealership for my appointment theyre understaffed with half there staff out sick. What I read online to have my computer set to accept my new trailer break should cost from 30 to 70 dollars. Ended up costing 170.00. it also took 4 hours to complete.I give the driver Nick that took me home and picked me up later that day gets 5 stars. He was very professional and personable made me feel great. Thank you Nick for making my day so much better.
Our car needed and oil change and basic service. Making an appointment on line gave me a little problem so I called service and spoke to a man who set the appointment easily. I don’t recall his name, but I’ve worked with him before and he is very congenial and helpful. When we arrived, the car was taken in immediately. When the service was completed, we were called and returned to the shop.The car was ready, everything was checked and because of our warranty, we didn’t have a charge.We have been going to Perry Ford for years and we have always found it a simple process to arrange for an appointment and our car has received excellent service, without a problem. Incidentally, the salesmen are very informative and do not pressure the customer to buy. They like to help you find the car you want and they are very well-versed in their knowledge of cars on the lot. We have bee very happy with Perry Ford.
Great Customer Service and repair work. Got our Vehicle back with all repairs done and they even checked for open recalls which I had 3. Took care of those for me in the same Service time frame.
It takes forever and A LOT of follow up on your part to find out what is happening (5+ weeks this time). I was told I needed the engine replaced. Opted not to because $6500 is a lot of money, finally got my car back and the engine that ran ok before barely traveled 9 miles (with a lot of crossed fingers on the way). I understand that the engine has a problem but it went from still running well to barely working at all after the repair men had it. It could just be total failure (from a coolant leak?) BUT if they couldnt make it safe on the road they really should have said ANYTHING to that effect before giving it back to me. ANY heads up would have been spectacular!
Mike Barnes, Cassidy Enoch and the F&I guy really worked well as a team here. I got a great test drive, the exact spec I wanted and all my questions answered.The whole process was smooth and efficient.It seems that people just want to buy everything on line these days.....well I enjoyed the dealership experience so much I recommend these guys to anyone... 5 stars guys and thanks!!
A great experience. The staff are all so nice. My car was fixed earlier than expected. I highly recommend Perry Ford Lincoln of San Luis Obispo.
Super easy and great experience! Service was fast, they got my car done in the time estimate they told me. Customer service was great and employees were so kind and friendly!
My experience purchasing a vehicle from Perry Ford was beyond incredible. Sabrina and Nilton were superstars with helping me get the vehicle of my dreams. I could not have imagined a better experience, and I highly recommend purchasing any vehicle from them. I know I will be back for my next vehicle in the future. Thank you guys so much for all of your help in making the process as easy as I could have imagined!
It was excellent. I was able to wait in the lobby with my small pet. Thank you
I went in to Perry Ford after speaking with Mike Barnes and Brian Smith for a couple days. Mike and I did a test drive then he got right to work with getting me approved for my vehicle!Mike and his finance team worked for hours to get me into the vehicle of my dreams and looked at every possible option for me, and I ended up with a beautiful 2015 Ford Edge!I would highly recommend this company to any of my friends and family!
Courteous, diligent, not pushy and responsive dealing with Michael Barnes first via the internet then in person was a great experience
This past Sunday, I purchased a 2021 Ford F-150 from Internet Manager Mike Barnes. Mike was a true professional, answered all my questions and was very honest throughout the process. If you are interested in a Ford, ask for Mike, he was great.
The Perry Ford Lincoln team in SLO were very professional and easy to work with. They provided excellent customer service, were very knowledgeable and patient with me going through the process of purchasing my car. They also delivered my car to my home at no extra cost. Overall I had a great experience!
After getting quote 2 other places for my transmission and def issues, for my Ford F250 king ranch, Perry Ford really came through. ROB IN SERVICE AND BOB in parts not only make you feel like youre in great hands, but they do it with a smile. Thank you for getting my truck back on the road and beating the price of your competition.
Nobody likes buying a new car. Perry Ford made it enjoyable with no pressure. Mike went above and beyond and I would give him 6/5 stars. After months of my own research, I found the perfect vehicle thanks to Miks’s help. Thank you Perry Ford.
The guys were great, so helpful and got me the new Ford Bronco Ive been dying to get. Great experience and quick sale.
Harvey was the man! No bs, straight to the point. Was able to get a deal done on my new f150 over the phone. Saved me thousands off of my dealer in town. Worth the drive. Plus the gr500 in the showroom was cool too.
On a whim, I decided to search online for any good deals on a slightly used Shelby Gt350. I live in the Palm Springs area. I couldn’t find anything with under 15k miles within a couple hours of my house. I had to broaden my search and I’m glad I did. I found the exact color and specs on an 18Shelby350 that I was looking for with only 6k miles at Perry Ford. It was on CarGurus. I made an inquiry and received a no pressure email from Mike Barnes(Internet manager). I replied back that I was interested, have a GT Mustang to trade, and that I was hesitant to buy something sight unseen for first time. After a few emails, we decided to talk on phone. I was driving to pick up take out food and this entire transaction was essentially completed by time I was home with my food. Mike described the entire process, appraised my trade in, qualified my credit, gave me different payment options approved by a lender, and set up a truck to deliver the Shelby in 24 hours; all before I got home with the food. Was an amazingly simple process. I was given the option to inspect and drive the car when it arrived and if I had any issues I could cancel and delivery truck would take it back to dealer. The car showed up in perfect condition. They registered it in my name for me, included the plates, and drove away with my trade in. I’m never going to a dealership to buy a car again. Thank you Mike and Perry Ford. Got my dream car in 24hrs without lifting a finger. Remarkable buying experience. 🤙🏾
After a terrible service experience at Santa Maria Ford, I decided to try Perry Ford in SLO. Super pleased with everything from customer service to the service performed on my car. I will definitely go back next time I need service!
Had to do warranty work on my truck & Rob in service did on excellent job coordinating the work so some routine maintenance was included during the warranty work.
The customer service is top notch. They go above and beyond what is expected from a car dealership. Mike Barnes is the man! He worked with me for a while to find my dream truck and he pulled through big time. I can’t thank them enough for making the car buying process as smooth as possible. I highly recommend purchasing a vehicle through them. 5 stars across the board!
The employees were kind, helpful and efficient.our transit van cane in for recall work . It was done quickly.
After looking for a F-250 diesel to pull our trailer it became apparent that they were going to be hard to come by. From LA to Folsom we were determined to get the best deal. We live on the Central Coast and started at Perry Ford. WHY did we go anywhere else?!? We found exactly what we were looking for, Jim Johnson was super knowledgeable and so nice and the finance person, Brian Smith made the transaction painless. Thank you Perry Ford Lincoln we love our new truck! We would definitely do business here again.
Amazing service! Fast and hassle free,they guys at Perry Ford absolutely knocked it out of the park. I got an amazing car at a great price Mike Barnes took great care of me. Amazing customer service. If youre looking to buy a new or used car I 100% recommend Perry Ford and make sure you ask for Mike Barnes.
The team at Perry Ford, including Jim, our salesman, and Nilton, our financing manager, did a terrific job of taking care of my wife and I as we finalized our purchase of our 2021 Mustang Mach E. They took the time to prepare the car, start the paperwork (having gotten our information on the phone for minimal office time), and walk us through all aspects of both our financing and the many features of the car.We appreciate the top-tier service we got at Perry Ford and would recommend the Perry Ford team to others! Thank you Jim and Nilton!
We had a warning on our dashboard and our Lincoln app, so we had Service evaluate the problem.Jeramy took very good care of us in spite of the fact that they were under staffed due to the virus.He was very helpful and responsive to all of our concerns and questions. He was very patient even though there were customers all over him.We left satisfied that we will be well cared for whenever we need service for our new car.
Great customer service and great work done on my truck! Would have got 5 stars but it was done several days after the day I was told, which I know can be a tough estimate but I had to call out of work that day so I knocked a star off.
I got a voice message telling me if I was still interested they had a 2017 MKZ so I drove down to see it and I liked it so I bought it everyone was great they took good care of me Very Professional
Rob and Derrick were courteous and helpful.Even though the wait time was long the end result was very informative.
Just bought my 4 car from Perry Ford. Did most of the paperwork before hand. Only spent an hour tops at the dealership. Raphael was great. Looking for him at the dealership if you are interested in great service.
My husband and I purchased a car 2 years ago and have been trying to procure our license plates ever since. First they were sent to the wrong address, then back to the DMV, and then we spent the next 2 years trying to get a straight answer from SOMEONE at Perry Ford where they could be. It was always going to be a call back in a couple hours with the information, but it would never come through. So we would call back a few days later, with the same results, over and over. Always no clear record of where they were, no record of our issues with the plates, and some employees being completely rude and unprofessional. Now, we owe hundreds in late DMV fees. Will never work with these people again.
I was disappointed overall with the service at Perry Ford. I made an appointment for 11 am for The Works: oil/filter change; tire rotation balance; fluids, etc. I also asked them to check my alignment since it seemed off. I did not leave the dealership until 3:30 which seems like an excessive amount of time especially since I’d made an would appointment. Also, when I finally got my car, the front drivers seat had a huge smear of motor oil on it. I was running late for work, otherwise I would have pointed it out to the service manager, so I cleaned it as best I could. And the tech pointed out that he didn’t rotate my tires since I did have an alignment issue so it wasn’t necessary to rotate/balance..
If you need any car body repairs, this is the place to go! The team not only did an incredible job restoring my car after it was in an accident, but they made the process completely transparent and painless. I worked directly with Tobin and am extremely grateful for how helpful and knowledgeable he was along the way. Do yourself a favor and choose the Perry Collision Center!
The staff at Perry Ford Lincoln was very responsive. I contacted them via email and the chat on their website. I really liked the chat feature and was able to message with a sales person to ask questions and made an appointment within minutes. Our transaction went very smoothly and we purchased a vehicle on our first visit. Our salesperson Rafael Torres was helpful and handled our transaction well. We felt the price we received on our vehicle was the best that we had seen any where. Thank you Perry Ford Lincoln! We will be returning to your dealership for our service needs.
This is the best ford dealer aroundThey go above and beyond to make sure everything is done right on time and don’t price gouge you. The absolute best service within 500 miles I’ve used others in the area and they were ok but Perry Ford is just a step up.
Great experience would recommend Jim and Brian they worked with us to get a great car at a great price we are very happy with our
BUYER BEWARE if buying a used vehicle from Perry Ford. We recently purchased a used vehicle from them and during the process a Due Bill for items that needed repair, was created. We left the vehicle with them for what we were told would be about a week, to fix Due Bill items. 27 days later the truck was ready and we were able to leave with vehicle, however there were still dents and scratches - that were on Due Bill. When I reached out asking them to complete the job, they kept the vehicle for another week and yet again when I picked up vehicle it still had not been completely finished. When I have reached out to get this resolved they arent responding to me. I wouldnt recommend purchasing from Perry Ford, but if you do you should assume you are getting the vehicle as is even if a Due Bill iscreated.
The best possible service that could be expected. There was a problem with the car when I drove it off the lot and they addressed it and fixed it past operating hours. They also followed up with a call the next day to make sure everything was operating correctly. I can’t have expected better treatment or service. I highly recommend this dealership..
One of the smoothest car buying experiences ever! Cassidy and Milton made this buying experience one for the books. Drove 128 miles with no regrets.
Was traveling and needed to have some turning signal bulbs changed. Perry Ford and Lincoln service staff was friendly and even switch the TV so my daughter could watch cartoons while we waited. It didn’t take them long and we were back on the road. Of all the Ford dealerships service experiences, I would have to say that Perry Ford and Lincoln was the best in friendliness, clean service waiting area, and choice of snacks. However the only downside was that they lacked a vending machine for beverages.
James was very patient and very cheery. Helped me out by being willing to call my dad and discuss tests going on with my car.
I didnt plan on buying a car LOL yet. I was still in my gathering information stage of going to all the dealerships to see whats on the market in compact SUVs. Perry was the 7th dealership in a week. Their selection was superior. They had a used Ford Escape with low mileage and a price that I couldnt ignore. The customer service was amazing. Cassidy and Brian were helpful and supportive without being pushy. I will go back to Perry Ford again. I highly recommend them! Cassidy and Brian were wonderful to work with. Thank you guys!!!
The staff at Perry Lincoln in San Luis Obispo made for the easiest car buying experience EVER! From the responsiveness in calls/communication, to the simple pricing, and then with delivery and paper signing... WOW! Darrell took his time in showing us the vehicle and was so knowledgeable...he was wonderful! We LOVE our new Aviator, and the attentiveness they alI gave made the whole experience such a positive one. I highly recommend the staff at Perry Lincoln for anyone looking for a new vehicle.
Worked with Mike to get a new truck. He was able to get me the price I wanted and almost everything done over text. Would definitely recommend anyone that is need for a new vehicle to speak to Mike.
The new place is so nice! I love dealing with Rob, hes honest, funny, efficient and super knowledgeable. I hope other guys there learn from him to how be friendly and make eye contact and explain things without seeming rushed or annoyed.
Robin was the most cordial and helpful service manager I have ever dealt with. He is a great asset to your dealership.
Outstanding dealership! We took a road trip to visit family and had to use their service department, James took care of us right away! He went above and beyond to get us back on the road fast. The dealer was clean modern and followed all protocols and we couldnt be happier by how we were treated!Thank you again James and Perry Ford Lincoln of SLO!
Perry Ford Lincoln in San Luis Obispo is a great dealership for not only Brian in sales, but also for service, Jeremy, Nick and Darrell. We love our Ford Ranger and they take great care of us when we are there.
First service of my F-150 in SLO. Reviewed inspections and repairs to my satisfaction 👍
I’ve been very impressed with the friendliness and expertise of staff at Perry Ford. The customer service personnel that I have interacted with have been excellent in every way.
Perrys dealership to be honest its one of the best ones Ive ever been to. Everyone is super friendly. I drove 2 hours and it was worth every second. Got there and I was out in like an hour. Michael Barnes helped me, let me just say hes a great seller person. Came back home happy with my new car. I wokld recommend this place to whoever is trying to get a new vehicle 👍🏻👍🏻
They were great!! Cassidy helped us so much on every step of the process.. I definitely recommend Perry Ford to everyone !
Took my car in for an oil change and left with a new engine! They went the extra mile to make sure that a leak I had wasnt more serious. It was more serious, and they fixed it! I was still within my warranty so it was all taken care of. Bless this ford :)
Very friendly staff. Love love love my transit van.. Thanks everyone !!!!
Amazing place! They were quick, professional, and very polite.
Had a great experience with the service department. Sales is tough with the inventory being restricted from COVID and other external issues.
My purchase was a very enjoyable experience due to my sales person Cassidy and the rest of the staff at Perry Ford. Cassidy was knowledgeable, patient, and honest. I never felt pressured. The price was fair and presented upfront with no surprises. I highly recommend Perry Ford!
Rob the service dude took care of me better than my old uncle bill did. Perry Ford rocks.
I loved my purchase experience at this place. I was looking for a good deal and purchased quick here because I didn’t get a hassle or uneasy feeling. I feel I was listened to and understood. My time was valued and not wasted. I plan to do more business at this location and loved my salesman. Thank you so much!
This is the place to go if your in the market to buy a new or used vehicle! With a friendly, professional staff, Perry Ford Lincoln made my car buying experience quick, easy, and painless. From here on out Perry Ford Lincoln will be my go to for all things Auto!
Amazing service from Perry. Would go back anytime!
Their websales guy was nice. Robert I think.. Persistent but not annoying. I got a car elsewhere, but would still recommend.
My car broke down on Saturday nightI towed the vehicle on Sunday morningThe service department was closed but the manager accepted the vehicle and gave me a loaner vehicle.The next day they took care of the car and it was ready the same day.Great service-thanksNir Gelbart
Jeremy in service depth is superbly knowledgeable and is bar far one of the top ten best mechanics on this planet...
The part I needed for my transmission was thankfully in stock, under warranty, and fixed within about 24 hours. Ive taken my car here for a few years and they usually give me really quality small-town service and better pricing than other shops around. My car is a total piece of garbage, but they treat us well no matter what.
This Ford dealership is very dialed in and clean. Also they were super cool and got me a great price for my new car.
Very pleasant and fast service I highly recommend using Perry’s ford
Service Adviser James Cromer and all staff were very helpful. Our Ford Escape had heating problem when we were on our way to LA from SF Bay area. We left our Escape at Perry Ford, and rented a car to continue to LA. James had our Escape repaired in time when we returned, and even waited beyond 5 pm when we were arriving late on that day.Thank you James.
Outstanding commited staff that works well with customers. They work within .. they sell good cars and trucks that are affordable. I will buy from them again and they stay on top of customer needs
If you looking to buy commercial vehicle,Don’t waist you’re time calling front desk sales rep, ask Harvey Grreen, super professional and knowledgeable in commercial vehicles,
They went above and beyond with customer service for me! They are the best Service Department on the Central Coast!
The service was great. Rob helped me get the repair to my A pillar completed. The parts department was especially helpful especially when the incorrect part was delivered, he recognized it and ordered the correct part
I inquired about a car I saw on their website and Mike reached out and was so helpful made the experience so quick and easy! I love my new car!
Ah, perry ford. Beautiful place, beautiful cars and mossy importantly helpful staff. I had a hard time getting a vehicle after my car accident but the people there and especially my salesperson Mike Barnes did everything they could to get me the vehicle i wanted. I would refer them to anyone and i will definitely buy from them again. No questions asked