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Smith Volvo Cars
1219 Monterey St, San Luis Obispo, CA 93401, United States
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Smith Volvo Cars
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Ma
Review №1

Was able to get some warranty done here and it was painless. Staff all around had fantastic attitudes, took the time to make sure I was taken care of and not rushed.Communication was also on point. They keep me updated as needed and even went the extra mile to wash my car since they got it done early and were waiting on me to pick it up.Will be back for any more work I need done even though I have other dealers closer they just dont compare to same level of service as here.

Ch
Review №2

We bought a used Porsche from Smith Volvo, traveling from out of state to basically buy a used car sight unseen. While our salesman was helpful and knowledgeable, it was really Smith Volvos partnership with SGS Independent Porsche Care and Nathans expertise that closed the deal. Nathan had serviced the car for years and was able to provide history and copies of maintenance records that gave me full confidence in the car. When we did run into an issue after driving it home 700 miles, Smith Volvo worked with us to resolve it, even though it was a used car with no formal warrantee. Completely professional and up front organization... highly recommend them for used and new cars!

Ma
Review №3

I cant be any happier! Rob was excellent & the entire team at Volvo Smith! I seriously appreciate you guys a ton.I am loving the 2020 Mustang Gt!!!! Its was worth the 3 hour drive. I highly recommend you to check them out.. Ask for Rob!!

Ka
Review №4

Scott is AMAZING!! From the initial email when I inquired about test driving, to meeting him for the test drive, to his willingness to take the time to teach all of the ins and outs of the Volvo before we drove it. Then his attentiveness when emailing about the car and deciding on making the purchase. After the paperwork was filled out he spend another 30-45 minutes helping set everything up in the car and teaching me how to use all of the different features. He also made the effort to reach out and make sure everything was going great on the car and said if I had any questions ever to contact him or stop by and he would help me with my needs. The finance department was great also, they had all of my paperwork filled out when I arrived and all I had to do was sign the papers and I was on my way. I would recommend Smith Volvo 10 times over and over again. They really go above and beyond and make your car buying experience so exciting, instead of a daunting task like most dealerships.

Ra
Review №5

Scott and the team at Smith Volvo were really wonderful and easy to work with. Scott is clearly passionate about the brand but we never felt pushed or sold to. After having visited a lot of dealerships and really hated the experience at most, this was a refreshing and enjoyable contrast. As an added bonus, the team was thoughtful and COVID-conscious, which made us feel a lot more comfortable. Hope it’s not the last car we get here!

Je
Review №6

Robert and Scott were very easy to work with, from the moment we stepped into the dealership, answering our questions about the various options to selecting a vehicle on the lot that met our requirements, and the finance process, it was painless. So happy we decided to stumble in and purchase from them.

Ba
Review №7

Ships quickly, item arrived as described, but for returns charge 35% restocking fee. Ridiculous

ma
Review №8

I just had my car detailed and cannot recommend them more! The scheduling and drop off was seamless and the best part is that my car looks brand new! Thank you!!

Ma
Review №9

Super friendly and accommodating staff, Davis Perez is great

De
Review №10

Brendan S. On the sales lot, was a great sales person. He was not pushy at all and no pressure. We got a great deal on XC90. Love the small town feel of Smith Volvo and the heritage of being in the area. I would highly recommend.Thank you again Smith Volvo Team!

Am
Review №11

My low beam light on my ‘09 Volvo went out and I drove straight to Smith Volvo at 1pm on a Thursday afternoon and the Service Manager, David Perez, immediately came to my rescue. No appointment necessary.They had the part in stock and changed it right then and there. I drove off a happy Volvo driver/owner!! Thank you, David, Tim and Smith Volvo!

Dr
Review №12

Stay away, they will not honor their online price. They had an add on Craigslist and when I talked with them about it, they decided to up the price by 2k because they did “regular maintenance”. What a joke. I would expect regular maintenance to be done regardless when I buy a car from a dealership.

Pe
Review №13

Very shady place. Id high recommend staying far, far away from these people. Go to a place that will respected you as a customer instead of treating you like trash.

Da
Review №14

David Perez is the Service Manager at Smith Volvo San Luis Obispo always goes the extra mile every time. Ill never take my Volvo anywhere else for servicing

Da
Review №15

Tim in the parts department was extremely helpful. He was extremely knowledgeable and had the parts shipped out to me that day. This is the second time I have dealt with them and everything was seamless. Highly recommend their parts department!

Ol
Review №16

Unfortunately I have to give Smith Volvo a poor review as they were dishonest about the condidtion of a car I was interested in buying. They were very cordial and professional over the phone, and even brought the car to Meinke Automotive for me to get an inspection. However, upon inspection, it was revealed that the car was leaking oil, the air filters had not been changed as Smith said they had, and the car made a loud clunking noise when driven anywhere. I cant reccomend them, as they knowingly tried to sell me a car that had significant issues they witheld from me.

Ma
Review №17

The only key we had for our sons 1991 Volvo was misplaced. After calling 3 Locksmiths in the area gave me prices of $125, $220 & $330 to make a key if they even could. I then called Smith’s Volvo and talked to Tim in the parts department. He was amazing. He told me if I could give him the VIN number, registration and personal ID they could make us a jey for $37 plus tax. I ordered 2 new keys and they were at Volvo Parts by 11am the next day. I gladly give Smiths Volvo Cars 5 Stars and Tim 10 plus Stars. They saved us a lot of money and frustration. Thank you so very much.

Ke
Review №18

They always take great care of me.

JA
Review №19

Very good service!

Ne
Review №20

The people at Smith are great. Salesman Scott H was honest, personable and found exactly what I was looking for. The service department is prompt and communicative. Highly recommend doing business with them.

St
Review №21

Excellent service department! David and Juan are great. Courteous, friendly and thorough. The best service department we have found in this state. We were out of the area and they emailed us what needed to be fixed (the parts needed to be ordered and we left town). They went above all our expectations. NOTE: The detailer at this dealer is Exceptional!!

Ja
Review №22

I was looking at a 2020 Volvo Cross country and Scott was so kind and helpful even though I did not purchase the car he was very understanding about the situation. I will be back when the need arises for a new Volvo.

Ni
Review №23

I drive here all the way from Lompoc to have my car serviced. They are great! Friendly, helpful, and honest staff who check in with you after you have your car serviced to make sure everything is working well and that you are happy. I purchased my car here and got a fair price. I will buy my next car here too.

Da
Review №24

Smith Volvo is awesome! I went in looking for a new car (not necessarily a Volvo), and browsed around the lot for almost an hour. The sales folks were helpful, not pushy, and ultimately, I ended up with a used Bimmer at a great price. I highly recommend them if youre looking for an honest dealership with a great selection of cars.

Aa
Review №25

My Volvo had several check engine codes. I couldnt get it smogged. The service department got to the bottom of it fairly quickly and reasonably. They truly went above and beyond my expectations. David and Juan were very helpful and kept me informed of the progress of repairs. My V50 is happily running once again, and the total repair was s little less than the original quote.

Up
Review №26

I LOVE MY 2014 HONDA ODYSSEY TOURING ELITE!! The Sales Associate Gary and the Finance Guy made it such a breeze! I would definitely buy from Smith Volvo Again. No pressure, really great experience and the price was great.

mi
Review №27

Bought a vehicle from them, granted it was used but didnt even last two days before it left me stranded. Paid over nine thousand for the vehicle nothing but problems

Jo
Review №28

Excellence service Department. David and Juan are top notch Service Writers. Jose is a fabulous service tech. Theyre the best in the West.

Da
Review №29

I bought my Volvo elsewhere but Smith is where I go for service. Theyve always been courteous, knowledgeable, and quick. Someone always calls the next day to make sure Im happy with the service and to answer any questions, a nice touch.

K
Review №30

Service department is HORRIBLE . I been calling all week and no one ever answers, left several voice mails to David the service manager and he doesn’t return my calls.

Jo
Review №31

THE BEST SERVICES. MISTER MARK AND ROB HELP ME TO MAKE MY PURCHASE SO SMOOTH... THKS SO MUCH

Ka
Review №32

We have lived in the area for only a few months. I have had two occasions to use Volvo service and have found the service department to be prompt, courteous, smart, able to resolve problems and provide detailed explanations of technical issues......very happy to have been introduced to them.....David in particular....

Ro
Review №33

I have bought three cars from the team at Smiths. I have found them to be extremely honest in their dealings and fair price on their cars. The sales force is very knowledgeable and willing to go the extra mile to help the customer.Robert De Vries

St
Review №34

Best servive Ive ever received from any dealer anywhere in 52 years of driving A+Excellent staffStan TillmanShell Beach

Gr
Review №35

Smith Volvo has always been great to work with! Have been a customer for over 22 years and their sales and service is as good as ever!! Thank you, Smith Volvo!!!

Er
Review №36

I had a wonderful experience leasing my 2019 XC60 Inscription here

Ma
Review №37

Helpful staff and great pricing. I love my V90 cross country. The car I carry my family with.

An
Review №38

Experience with Smith Volvo was great and I give it 5 stars.What I dont like is the fact I received a letter from Volvo and they sell/give your personal information to joint marketing with other financial institions and to their affiliated everyday business purposes and you cannot restrict this.Given this I am giving Volvo a 1 as this is a crap way to treat a customer.

do
Review №39

The salesmen were very attentive and listened to what my needs and wants were. They made the experience pleasurable and worked with my husband and I to ensure we got the product that would best suit our needs.

Pe
Review №40

I have experienced 18 transactions with Smith Volvo. I have bought 3 Porsches, a Lotus Elise, a Mercedes E class, a GMC pickup, a volvo 960, a subaru legacy, and many other cars over a 35 year period. I personally call Brent Smith a friend. He and his staff have always treated me with kindness and honesty. I wholly recommend anyone looking for a vehicle to visit the dealership and look around.They are not pushy at all. You will have a great experience.

ty
Review №41

Be aware of their inconsistency when it comes to the prices of their car. We were very serious about a vehicle that has been listed on their website for over 7 days, called today with one salesman saying the price is correct, and a second saying I am wrong, and it is actually $1,000 more. Buyer beware, go elsewhere.

E
Review №42

Amazing! I had to stop on my way home from a vacation and the service manager (David i believe) took care of my family and i even though they closed at five and i showed up at that time!! Many kudos for getting my family home!

Pr
Review №43

The service manager, David, was very professional. My car was fixed quickly and the job was done well.

Mi
Review №44

Terrible customer service! Stay away from this dealership!

Sa
Review №45

The dealer, Scott Hendry was very kind and supportive in every step of purchase process.

Je
Review №46

Great place to buy a car. Wonderful staff and great service.

Ro
Review №47

We were very interested in an upcoming product and my wife and I both visited the dealership on separate occasions. I called the dealership and asked to speak to the owner as we know one another casually through mutual car hobby.After 2 calls more than a week apart NO return call. On the third call and asking for the owner specifically I was transferred to the sales manager. I asked why it took so many calls to get a return and stated if they cant get back to me when I am ready to buy, how will my ownership experience be and therefore I could not make a purchase there.The sales manager responded with personalized profanity which just blew me away. A week later I received an e-mail from the owner with more bizarre excuses and a left handed apology.Although they are the nearest dealership by over 80 miles, customer abuse and profane name calling just doesnt work for me.

ri
Review №48

Worse dealer ever dont buy from here we bought a car broke down 400 miles later less than a week dont get scamed like i did and they dont wanna do nothing about it worse dealer in the us

Ga
Review №49

Brent is a very helpful person and will never sell you a lemon, and I appreciate that.

Je
Review №50

They were always available to answer my endless amount of questions with a smile on their faces. There was never a moment of pressure by any member of the Smith team.

Su
Review №51

I had EXCELLENT service 👍

Li
Review №52

Surprisingly affordable mechanic. My son brought his Volvo here when other mechanics wouldnt touch his car, they were professional and prices were reasonable

al
Review №53

Small but unique inventory right in downtown SLO

Da
Review №54

Very helpful . thanks

Sa
Review №55

Very bad experience with this dealer my bf went there and purchase a 2014 mustang gt 500 one week later the car broke down the manager from there is a scammer hes name is markPlease dont get scammed like i did from him he is very rude he is doing auto fraud

Jo
Review №56

These guys know old school customer service!

An
Review №57

Horrible Experience. Bad People, and bad service.

Th
Review №58

The best used cars on the central coast

Da
Review №59

Great people to work with!

Pa
Review №60

Small lot old and no parking lot, street parking only!

Re
Review №61

Great people to work with!!!

Do
Review №62

Great service

Ky
Review №63

DO NOT USE SMITH VOLVO SERVICE CENTER. DO NOT USE SMITH VOLVO. CROOKED PEOPLE.

Gu
Review №64

Amazing Volvos ..!

Information
20 Photos
64 Comments
4.2 Rating
  • Address:1219 Monterey St, San Luis Obispo, CA 93401, United States
  • Site:https://smithvolvo.com/?ddcref=YEXTGMB
  • Phone:+1 805-543-0832
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:10AM–4PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Offerings
  • Oil change:Yes
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