We have bought from Zane twice now and it has been a great all round experience. Most recently, I thought the dryer was broken and Zane came out at no cost the replace it. Turns out it was an issue with our electrical. He was very kind and gracious and still didnt charge up for the extra trip all the way to Canyon Lake. We will continue to use Zane at Appliance Alliance for our appliance needs. His prices are great and the service is top notch. Thanks Zane!
Went here to get a car remote and manual key cut and programmed. Fast service, great price. Guy was very friendly and guarantees his work. Got everything done in under 30 minutes.
I am an 80 year old who received excellent service from Zane.He delivered a washer from Lowes, took away the old washer,and installed the new one at the most reasonable rate ever.
We had a great buying experience here. Appliance Alliance had a nice selection and its very evident that the owner really does care about his customers. He has a great warranty, and we left feeling informed, and confident that if we have any problems down the road at all, we will be taken care of fairly. This is one of those businesses where the owners passion is front and center and it is exciting to be a customer. Makes me wish we needed more used appliances. He offers reasonable delivery and install with on site warranty work! And he will haul off your old appliances!
Zane got a call from me, I had been referred to him, and even though he had a day of work already ahead of him, he has very excellent communication skills. Long story short my washer and drying showed up with Zane installing in less than 5 minutes. On the first time using the dryer, one of the sensors went out. I let him know, he was ready to be here in 10 minutes and fix the $10 part as part of his warranty and haven’t had a single issue since. I highly recommend Zane and everything he brings to the table: amazing customer service, quick, in and out service, honorable warranty, very honest, and a very hard working man. You won’t regret using Zane. I can guarantee that.
Zane has been taking care of me for the last year or so now. I work at a property management company with a lot of single family homes. All different types of appliances, as you can imagine. Zane seems to know every little detail about every single one of them. He’s been prompt and reliable as well as honest. I recommend Appliance Alliance for any of your appliance repairs/replacements!
A pretty wide selection of washers/dryers to pick from, they also had stoves and fridges.paid $350 for my washer/dryer and $50 more to have Zane drop them off and install them a few hours later.Have been problem free and weve been putting them to work catching up on laundry from moving.Delivery was easy and he wore a mask the entire time which was very appreciated.
Scenario: My washer went out on me at night. I tried to troubleshoot and reset it myself, but no good.I found Zane with Appliance Alliances online and called. When I told him that I intended on buying a washer, he advised that it would probably be cheaper to repair. I drove out intending to buy, regardless. His place is behind the colorful green pet place almost right at 123/Broadway.He met me at the gate. I provided him my washer model and description of the problem. He did a great job showing me around what he did have in stock, but assured me that my problem was probably an easy fix, and convinced me to try a repair.Zane did a house call, following me back to my place the same day, where I had the washer outside. Amazingly, he diagnosed and replaced a faulty part right in the drive way. The whole time informing me about my machine, potential future issues, and the engineering behind the functions.When all was said and done, Zane completed everything in a quick manner for the quoted house call price AND helped to move the washer back upstairs. It was painless and at a reasonable rate.I highly recommend getting appliance work through Appliance Alliance. Good price. 90 day warranty. Local business.
Fantastic prices plus delivery. Better than what i could find in marketplace plus a warranty. Will never go elsewhere
Had the washer/dryer sets for almost 2 weeks now and have been washing since, as we had clothes stored away for a while therefore they needed quite a wash. Both have been working like new. Saved myself a couple of bucks from buying a new set. Happy camper here
I wish I could give 0 stars. I had bought a washer from Zane. He seemed nice and seemed to know his stuff. But the washer would never quit washing. He came and worked on it but the problem continued. He made me feel like I was the problem and that the washer was perfectly fine. Next he offered to fix the problem again, switch out for another washer, or half my refund. He tried to say he didnt have the money. I was done with dealing with the situation and wanted to just be done with this company all together. To make matters worse, when he picked up the washer, he left a huge puddle of water on my laundry room floor, on my carpet, and let it continue down my stairs as he took the machine. Highly do not recommend.
Zane was was the nicest and most enthusiastic person to work with. He was prompt with responses and instilled confidence in buying a used/refurbished washer dryer set. He guarantees his products and will not hesitate to fix or replace should there be any issues that arise. He is so knowledgeable and even went out of his way to help my mom with a small favor with her refrigerator.
I bought a dryer from here last year, and it was accidentally overloaded. The belt snapped, so I gave Zane a call. He happened to be in my area, had the belt on his truck, and had my dryer working the same afternoon. Great service and a great guy! Knowledgeable and cares for his customers. Highly recommended.
I wish I could give more than just 5 stars! Zane was amazing. From picking out our fridge, to delivery, to installation, he was more than helpful. He even went the extra mile to help us set up our washer/dryer. Not only was he friendly, but also professional. We will definitely be returning in the future for all of our appliance needs. Support a local business, you will not be disappointed.
Zane was very good an fast an knowledgeable my family is so thankful he went out of his way to come to my home 2 times he just wouldnt quit until my dryer was working thank you so much again
Zane delivered and installed and was quick to answer questions and gave us a 90 day warranty with free replacement. We highly recommend doing business with them! We couldnt have asked for a better deal!
OUTSTANDING!!! Professional Personable very AFFORDABLE check thos place before you buy anywhere else.If your old or new school hes perfect for you. He listens too your needs, helps you find the exact item for you and always guides you through it. The best customerService see
Zane was amazing every step of the way. Above and beyond. More than five stars would be better!
We have nothing but good things to say about the owner of this place. He kept in contact with me the entire time I started asking him about his place and location and when we could see his machines. He guarantees his work and is extremely kind and very knowledgeable. He was very upfront and you get that vibe he’s a people person understands real life situations. This guy deserves as much business as possible. We are so glad to have come across his FB page And the ability to get a washer and dryer for 350 AMAAAAAZZZINNGG. with a 90 day warranty. Thank you man. Your doing great things for your community.
Perfect working machines for right prices! Got a whole kitchen set with washer and dryer.
Their drivers should follow the speed limit.
Thanks so much! Will refer everyone!
Save your time and money and shop elsewhere.