Phenomenal service! We relocated to SB and needed storage. We called late one evening and left a voicemail, Monica returned our call right away even though it was the very end of the business day. She took the time to explain everything to us. We used Public Storage back home and was excited it was an option here. We were placed on a waiting list and even plugged in Monicas name into our phone because we didnt want to miss her call if a unit became available. Long story short, when she called we were ecstatic and drove there right away and again it was almost near closing time and again Monica was AMAZING. Patient. Professional. Personable. We couldnt have asked for a better experience.

Monica Flores, Property Manager, is a true professional and a wonderful person. Monica assisted my family and I to receive 2 needed storage spaces in a very short time period during a family emergency. Can’t say thank you enough.

Let me just start by saying Santa Barbara public storage is an absolute amazing company. Friendly service, super clean, and EXTREMELY affordable prices. I’ve been with them for 5 years and never had an issue bringing or retrieving my things. Most of all.. they make you feel like home.

Cant say enough about this spot!!! I just moved into town and had an excess amount of stuff I just cant seem to part with. I called around to different storage units and Monica was the kindest, most informative helper I had spoken to in Santa Barbara. I absolutely appreciate her kind, helpful and patient personality. You can tell she knows the ins and outs of this facility. Prices were top notch!!! Would definitely recommend this place and ask for Monica!

Like the location. Quiet area. Seems clean

Been storing here for a couple years. Monica has great customer service. Its convenient for me and its drive up accessible.

What a fantastic individual . Monica was so helpful .

Went to help my sister, Monica was extremely helpful and kind. Really helped us find the best and right storage. The unit was clean as well 🙌.

Great place. Monica the manager is kind and professional

I had a great storage experience here and would recommend. Its close to campus and very convenient.

Thank you Monica and KristenUnit is great

The prices are to high. Its a good storage place

The customer service was great 👍! Monica was always happy to help and fit my needs, would recommend.

My dad and I just rented here and I couldnt be more happier with the service we received. This is our first time renting a storage and Monica the manager made us feel so comfortable and answered all of our questions honestly and thats what I respect. If youre looking for someone up front and honest, talk to Monica. Shell get you the deals!

Great place for storing stuff. My mom has been a customer for awhile now:)

Nothing else to say than Monica is a absolute professional. Her attention to detail is uncanny. This property has never looked better and her smile and dedication to customer service is second to none. A true asset to this company and I want them to know they have an exceptional manager in Monica. 10/5 stars for this young lady! BRAVO! 👏

Easy access. Now can open the gate by using our smartphone!

Ive been meaning to do this for some time. Thank you Public Storage for the space I rented. The staff was always nice and warm. Please thank them for me. Its been almost 4 years since. But was in the neighborhood and a review request came up on my google maps. Have good memories of storing there. Thanks.

Keeping my possessions safe !!

Monica was the best helper and customer service i have ever received, and the storage units are very clean.

The location and prices are very affordable . Monica was an awesome customer service Rep .She was knowledgeable. Highly recommend renting at public storage. Thank you!

I had a good experience at public storage. Monica helped me get a storage unit and was very kind and helpful in the process. Great customer service. Thank you public storage.

Friendly environment and its a nice area. The company has been very helpful during this pandemic. Very appreciative.

I am a loyal customer because management keeps the place clean 👌😎 and she is quick to answer my questions and respond to my concerns. Thanks, Monica!👍👌

Called around looking for estimates on a small storage unit for my dad’s stuff. It’s been a stressful week and Monica was so kind and helpful. Thank you.

Thank you for providing great service. Im happy with the storage space you helped me decide on🙂

Easy process to rent. Monica provided great customer service and showed me around the property and made me feel comfortable.

Great place and I will come back if needed too

Was looking for storage unit for my cousin and a lady named Monica helped me immensely!! Great costumer service!!

New to the area and was looking for a storage unit. Monica was very helpful and gave me the best deal in Santa Barbara. I highly recommend this place.

Easy five stars for me.The location is very convenient for my needs.Their prices are very competitive (for my needs this was the best price I found).I prefer drive up storage units, so theirs are right for me.Also, the staff are friendly (like, actually nice people, beyond just being nice in a service role), and organized and helpful.I talked with Brian on the phone when arranging my rental, and he was all of the above; and Ive worked with Monica in person, on several occasions now-- and she is *thoroughly* helpful and friendly, which I very much appreciate.Big thumbs up! I will be a return renter.

I come here to pay my monthly bill and Monica is a pleasure to work with she always answers my many questions with a great attitude. The area looks great and clean.

Excellent time. Great customer service plus easy and quick. They really helped me out. Staff there were helpful and full of information. Thanks again.

Great place and clean. We liked the customer service Monica provided and answered all of our questions. Thanks!

As far as storage facilities, this Public Storage is tops. I appreciate the fast and friendly service here while traveling to and from So Cal to the Central Coast. I get file boxes at Public Storage facilities because they are one-piece.

Awesome staff and got a good price for the last spot

I have rented at Public Storage locations over the past few years during times when my property is having remodeling work and I have to say that Monica is the friendliest and most helpful manager I have encountered. She was quick and made it a pleasant experience. I highly recommend renting from this location.

I got great service from the manager. She help find and made sure I got the right size storage. It was a quick process and the area looks good.

Monica is the best, very warm every time I see her. The property is clean and nice to have a drive up to store my things. Great place.

Friendly, affordable, and clean

As of this moment, it would be zero stars if I could leave a review with zero stars. I would like to give a thoughtful review of this facility, but since it looks like I will not get to use the space I reserved weeks ago, I am unable to do so. However, I will tell you what they did to me and thus far, no one at Public Storage has made an attempt to make it right. I reserved a 5x10 space almost a month ago. I received a call from them last week confirming my space. I received an email this morning at 5:30 confirming my reservation. Then at 10:30 am, less than 24 hours before I am moving my stuff in, I get a call from them telling me that Im sorry, we are overbooked and we do not have room for you tomorrow LIKE WHAT??? I am leaving at 4:00 am to make a 12 hour round trip drive to move my daughters belongings into a space I spend hours finding a month ago only to be told NOW that it my reserved space is no longer available? Are you freaking kidding me!! Of course NO ONE else has storage space available with less than 24 hours notice except one that has a huge space for over $500. What is the point of making a reservation if they can just oops, we overbooked, sorry call you less than 24 hours before you are ready to move in? The manager at the overpass location was going to work on it and call me back two hours later, nothing and no answer when I call him. Customer Service just keeps saying Im sorry. Dana Hill, the district manager, only has a leave a message and Customer Service told me it could take up to 48 hours to get a return call.....like, I dont have 48 hours.....thanks to Public Storage. Customer Service told me that they prioritize walk ins....so if you reserve a space, but dont walk it to reserve it, then I guess the next guy that does, gets the space. Really? So for anyone far far out of the area....just know, if you book with them and cant walk in, then you may or you may not have a space when you make that trip. I will NEVER rent from this place again and I will pass this story far and wide. Public Storage really screwed me over. And now, instead of getting my work done, I am stressing out trying to find an alternative. Public Storage should be ashamed of the way they treat their potential customers.

Very convenient process and it made my move easy with no stress. Thanks!

Came here to ask about pricing and Monica gave us good service and understood our storage needs. I will definitely come back:)

Its great location for me and the online process was simple

Monica was very professional, knowledgeable and courteous. She was especially helpful in assisting me to estimate how much space I would need to rent. At a later date, she was also very helpful when she saw (before I even asked) that I needed assistance with removing the PS temporary lock on my unit (because I hadnt yet put on the more permanent one that PS provides). The facility is very conveniently located, quiet, clean, well-maintained and accessible to moving vans. Pricing was also better than that of 2 nearby storage facilities. Would definitely recommend!

Make my payment here with Monica and she’s super fun! I plan on bringing my items closer to me and this is such an easy access with garage units. It’s so great

Great place for storage and no long term commitment. Perfect for college students.

Fair pricing

Great service, friendly smiles, knowledgeable CSRs. Whats not to like? I highly recommend

Monica is good at what she does. My grandma has her stuff here and I come help her get stuff all the time and Monica is nice to her.

Great place for storage especially for a business on the go. Thanks.

The facility looks good. It was fast and easy. I like the outdoor storage easy to drive up to your storage and quickly unload. Def recommend.

I received a call from Dana Hill and Jay, the manager at overpass, found another unit to move me to in Goleta. Jay Dana and Christine, manager at Goleta, assure me that i will have a unit to move into tomorrow. It will not be the drive up I needed, but at this point, it is better than nothing. Dana agreed to honor the original price. I will update again after I know for sure that I am actually in the unit. This has been an incredibly stressful situation.

I needed a storage space while I was moving, so I went to public storage and Monica was wonderful. She set me up in under a half hour and even had a bunch of moving supplies available for purchase that I got while I was there. The storage unit was clean and the whole process was very easy. Highly recommend.

Its a nice place. Thanks 🤘

This is the best location to get your storage needs. Hands down best customer service. Monica was attentive and made sure to help us through everything. We ended up renting two units from this location because of her! Thank you Public Storage and Monica for making this move a lot easier and stress free.

Good experience here. Located close to school the whole process has been easy and I will definitely come back next year.

Always a good experience working with Monica. The area is great and convenient for me.

At first I didnt know what I needed I was under a lot of stress of moving, but with the help of the manager and explaining my situation, she saw the stress and helped find the right storage with a reasonable price. The process was easy and very fast. Thank you so much!

Thanks to public storage for having a space for me and such a helpful staff. Monica is always with a smile.

I like storing here and have experience good customer service with Monica. I like the hours and the drive up accessibility.

Its always a pleasure to talk to Monica at public storage. Shes kind and professional. She help find my storage with good price and the location has packing supplies which is convenient. Thank you.

Excellent customer service! . I was looking for a unit not so big. I only have a couple of large items and some boxes . Monica was very helpful from start to finish . Thank you!

Manager is always help and its a great place so far

Its always a pleasure talking to Monica at the Santa Barbara location. She always very helpful and professional. Getting storage was easy and fast and hours are great.

I like the location its good for me. Having the storage drive up accessible makes things a lot easier especially when in a hurry. Monica the manager made quick and easy.

Did this via website easy steps. The location looks nice

Got a great price for storage. I like the area and that I can drive up to my storage door.

Great place to store and easy drive up for quick loading

Awesome place!

Just finished storing here. I liked the drive up ability and customer service was good throughout my stay. Thanks!

Clean,Convenient,Great prices! over all great Customer Service! Monica was a huge help in helping me with the perfect unit . definitely recommend this facility ! Thank you public storage!

Monica always provides good customer service. Shes very knowledgeable and answers all my questions. Keep up the good work.

Just went in to rent a unit, it was quick and easy. The property manager was very nice upon arrival and answered all my questions in such a professional manner. She showed me to my unit, which was clean and very spacy. I am confident and feel safe with choosing this location for my personal belongings. Thank you for your professionalism.

Monica is a real professional. This facility is always kept up well and Monica is always a pleasure to talk to.

My mom has rented here for awhile now. She likes the atmosphere and likes Monicas professionalism. We have recommended to others to come here

Just moved out of storage and everything was great. From start to end it was easy. Close to school and home it was convenient for me.

We just moved out of here. Everything was great and the process in the beginning was fast and easy. Nice property and nice staff. I will come back next year and recommend to others.

I had been using storage for awhile and liked the convenience of it. Everyone here was nice and professional. I would come back if I needed too.

Everything was great. Process was easy

Great place!

Have been renting storage for a while now. Always clean, neat, feels secure. Monica and Jay are friendly and always give me a smile, or are helpful and encouraging. Looking into downsizing now. Convenient next to freeway. Peaceful so I go often and sort thru stuff. Thankful for service at Public Storage

Great place for storage. Decent hours and everyone here is always nice and professional. I would recommend.

Monica provided the best customer service I have seen in ages. From initially purchasing a unit, to answering all my questions, and from when I finally returned my unit she has been amazing. I went to different places before coming here and because of her attitude and her professionalism I decided to rent with public storage. I will definitely tell others to go here for their storage needs and will come back should I ever have the need to.

Monica was extremely helpful on the phone in explaining the services and unit options for availability. Setting me up, seeing the unit and getting the access details was easy and a good promotional price was available!

This place is great and it was fast. I was time limited and Monica was understanding. Thanks for the help.

Great place in a quite area. Very easy to set up. I will come back if I ever need storage, but definitely recommend this place to the next person.

Ive stored at many places before, but Monica met with a smile and very helpful in getting the right space for me. I would recommend Public Storage to anyone as it is clean and staff always helpful. I wanted to add that the staff take really good care of the property and always call to remind me of my payment which I believe everyone needs.

The place is awesome. Monica is always nice to us. We use the storage for business so access hours are good.

My dad has had a storage here for years. He is satisfied with the service and cleanliness here. I come see Monica at the beginning of every month and she always greets us with a smile. I would recommend storing here to any friend.

I was on the property with my buddy who just moved in and because his move was unexpected we were in a rush and forgot our dolly to upload boxes. Monica was so nice enough to let us borrow hers. We thank you! Great place and clean!

Just moved in and Monica provided great customer service. She was very accommodating when we pulled up in our 18 wheel semi. She helped us with a better solution than what we were thinking. Thank you Monica!

Great place I would recommend to a friend. Monica made the process simple and quick. Thanks!!

Used storage with my friend. It was totally convenient. Well be back next year. Monica was awesome.

I called and was completely lost on what I needed or what would fit my storage needs. I was lucky to get Monica on the line as she guided me back to sanity. Moving is hard but finding good help was made easy with Monica at Public Storage.

Our business has stored here for years 10+. No issues. We kept everything tightly sealed. We thank you for your kind service and keep the area clean. We would definitely come back.

Friendly staff. The people I have talked to are very informative. It was an easy process and they got me the perfect size space.

I have been storing my things here with a friend. Everything has been good. Nice people. Small quiet property and clean. We will continue to do business here.

Great environment its quiet and easy access to your storage. Monica and Brian were great.

The service has been an amazing service. Monica has been very helpful and very thorough. You have a customer for life. :)