Thank you so much Diane, Tarik and Isabella! You guys over came obstacles and hurdle after hurdle to get my phone back online! You were all so wonderful and positive! Great vibes in the store!

We just switched from Verizon to AT&T and oh boy, I did not made a mistake making the switch. I went to AT&T store and Tasha was amazing. She made the best first impression. She is so friendly, helpful and fast. Beat decision ever!

They could not help us in store and made us call att from the store. All we wanted to do was upgrade to new phones and it was over 2 hours there. So frustrating and super disappointed no one could help us in store. What’s the point of having a store if all they want to do is have you call in.

Michael was very helpful and answered all my questions. I had a lot of questions because I wasnt sure what phone I wanted. He made sure to inform me of all the promotions, but did not push the information when I said no, which I greatly appreciated. I decided to also purchase a watch because Michael was able to answer all of my question and I knew he was not pushing me to make the biggest purchases therefore he came across guinuine and helpful.

Michael has been helpful since the minute we spoke over the phone. He went out of his way to accommodate me and helped transfer my phone from a different account with ease. Ive never had a smoother transaction. I didnt feel pressured once to purchase extra accessories. I felt very comfortable and he is very knowledgeable and broke down all the information with me. Fantastic service!! Give the man a raise!

See Jaz when she is there. She was knowledgeable, professional, kind, patient and a joy to shop for phones with. I would very much come back just to say HI to her!

I had a great experience. Glenn was extremely helpful and was able to trouble shoot and make things much easier. Claudia was amazing as well. Great customer service!! I will come back again and recommend that others do as well.

I came into the store with a completely broken phone and a very cranky, tired 2 year old. The staff was amazing the whole time and was very understanding and accommodating, they even put on cartoons for my daughter. It was a longer visit and I interacted with a few employees, all of whom were very pleasant and helpful.

They switched over my Grandpa’s phone number to an iPhone without a single problem! It was quick and easy! Been with at&t for years. Check them out, as not many people know theyre still open!

Jay was extremely helpful and professional with my upgrade to the new Galaxy S21 plus. The manager Tasha was also very helpful. This sore is by far the best in the Valencia area.

Michael was the salesman to help me out. This is my first time having my own phone line by myself. He was very knowledgeable about everything helping me out every step of the way. Very seem less setup with him. Definitely a great start at att with michael with my sales person 100 out of 5 stars if I could.

Tasha was super helpful. As well as took the time to show me numbers of my bill. I honestly, appreciate the patience.

Glenn is absolutely amazing and was so helpful. He made the process of everything i needed done very easy and pleasant. I went in to AT&T to ask about the upgrades available on several devices on our wireless plan plus my phone was broken. Every time we’ve had to go to an AT&T store it’s taken forever and felt like banging my head on a wall for hours. So I was dreading having to go in. But I gotta say Glenn was not only very professional and very knowledgeable but he was able to help me with everything I needed, got all our stuff upgraded and my broken device switched out for a new one all within a fairly good time. 10 out of 10, and this is coming from someone who NEVER writes reviews.

Natasha helped me out tremendously. She has very friendly and jovial and easy to talk to. She made my visit enjoyable especially after the wait. Thank you.

I stopped by at the AT&T store to make a switch from different carrier. I was helped very quickly and worked with Michael for the switch. Michael went above and beyond to make the process easy and quick. This was the best experience I have ever had at any phone store. Great service, great prices, great experience. Would definitely recommend this store and Michael is the best.

Fantastic service today. Michael was courteous and helpful to combine our accounts and get new phones ordered. Thank you!!

Came in today to see about upgrading my phone and was immediately greeted by Michael. Michael was awesome with great customer service and did everything to ensure I leave satisfied. Thanks Michael for everything you did!

Michael O is a legend. He is extremely dedicated to his job and providing excellent service to his customers. Makes me glad to be with Att.

He was very helpful, friendly, and professional. He explained in detail as to how everything works and brought up additional services I could take advantage of without my asking. It was a great visit and I got everything I needed and more. Thank you!

It was fun, and an absolute pleasure dealing with Glenn, and the staff at the AT&T store on Newhall Ranch Rd. & Bouquet. I took two of my daughters with me, we had a lot of fun. He was very helpful. friendly, and knowledgeable about the products you carry. He upgraded my account to a better one.

Quick great service. Michael got me all set up with my new phone super quick and answered all my questions.

Tasha was incredibly welcoming and informative!! Her customer service is definitely a asset to this local at&t store and the at&t family!! Love her❤️

This was a pleasant experience, I felt everyone considered me their number one priority, Michael was very helpful and patient.

Carlos gave great detail and and showed awesome patience. Explained everything and went through pricing so their wouldn’t be any surprises. Thanks you!

Everyone was very helpful, especially Robert. He fixed my phone issues and got me in and out in a swift fashion. Very friendly.

Incredibly efficient and reliable store, the associates Glenn and Manny were quick to listen to my needs and play devils advocate on the best products. The store is open, very clean and following COVID guidelines. Appointments are not required, I purchased three new devices and was in and out of the store in less than 40 minutes.AT&T’s current promotions are worth entertaining. In addition to devices, I purchase two Otter Box products and received the third for free.

Wonderful experience, highly recommended store.Michael I. was the most helpful and knowledgeable AT&T rep I’ve ever had the pleasure of working with. On top of saving me money and getting me a better plan, he troubleshooted a problem AT&T Advanced Tech has given me the run around on for months - the truly enjoyable experience of the transfer loop; being transferred back and forth to the departments that you were just transferred from.

Today I visited the Santa Clarita store and the atmosphere was welcoming and friendly. I was so impressed with the customer representative Glenn who offered me a chair to sit on and the professionalism and knowledge he gave me while setting me up with my new internet and WiFi system and hooking me up with autopay for my phone and new service with AT&T. After being with Spectrum for the past 2 and a half years I am very happy to be be welcomed back by AT&T. With today’s challenges and uncertainties the positive and politeness that was to not only myself and what I observed to the other customers gave me a great experience for my Friday afternoon. Yes I was impressed with kindness and respect that I received from Glenn. He is a keeper!

Carlos was very helpful and informative with my new phone purchase. I would definitely recommend him to others. Thank you Carlos

Outstanding service and I’m so appreciative of Natasha’s help. We needed to exchange a phone for my elderly father and she was so kind and patient. Will absolutely call upon Natasha to help for out future needs! Thank you!

Excellent service. Very nice employee Michael. Took his time and explained everything. Gave military discount for a savings that we didnt know you could get. I will be getting my next phone here as well. Thank you for the kindness...

Carlos was great and very helpful. Definitely recommend coming here. Nice and quick!

Michael O was extremely helpful to me today. He was friendly, answered my many questions, and helped me completely set up my phone and my headphones. Would highly recommend people to come to this location, very professional and helpful.

Had the pleasure of meeting Oscar O. He helped me set up my FirstNet account. The process was quick and easy. Go see Oscar O, he will help with anything you need.

Heather was HANDS DOWN the best to work with! My experience was quick, simple, and honestly fun! I have had so many issues when updated phones and this was easier by far. Heather talked me through things, gave me great advice and was incredibly knowledgeable! I hope to return to see Heather for all my future AT&T encounters! Thank you so much Heather!!

Worked with Manny. He was awesome. Very patient with my difficult issue and was able to resolve the issue and get me into my new phones. This is typical of this location but Manny was excellent, very helpful, very knowledgeable, and very friendly. Ginuine friendly not faked or forced friendliness

Carlos was amazing! So helpful! I just cant waste my time at BestBuy trying to get a new phone. New phone day is fun with Carlos! Already love my new Note20 Ultra. So pretty! Thanks, Carlos!!

Jay was absolutely amazing, switched to First Net and she took care of every detail. Friendly attitude and a pleasure to work with ✅. Highly recommended!!!!

Haru, a representative,helped me was kind had an enthusiastic attitude with his phone consultation. Overall wonderful service!!

Jaylynn was very helpful and friendly. It was an easy upgrade experience.

Michael was an excellent representative for my mom and me. He was able to go through everything with us and took the time to answer all of our questions. He was very patient and made sure we were satisfied with what he helped us with. Thank you!

I had the best experience transferring over from my old carrier thanks to Michael Orona. He was Super helpful and answered all my questions I would definitely recommend my family & friends to this ATT and make the switch!

Gabriel and Alejandro were excellent with their service and response time despite these ridiculous regulations imposed on them and their employees. Great job and thank you for your service to the First Net community. #RecallNewsom

Jay was the sweetest and resolved my issues promptly. Come look for her.

Claudia was extremely helpful and made the experience fast and efficient. Makes me want to come back for any other questions or service issues. We need more employees like her!

Michael is fantastic! He’s very informative and thorough in explaining our service options. And especially, understanding and patient in answering questions! Purchasing a iPhone is time consuming and costly, but Michael makes the experience very pleasant and worthwhile! He’s the best!

Michael is amazing and is very knowledgeable. He goes above and beyond for the customer. I appreciate who he makes sure the I am getting the best value that AT&T offers. Thanks Michael you are the best.

Michael at AT&T store on Newhall ranch rd was a great help upgrading 2 of our phones for Christmas and offered ways to lower our bill. Very polite safe environment. Thanks for all your help.

Michael and Manny (trainee) were very helpful. Explained everything in detail when discussing the products. Gave me several options to choose from. I needed to buying the newest iPhone watch and a new SE phone for my wife. Great service.

Jay and Claudia were very helpful and I was very impressed with the way they handled everything.

Michael, best customer service I ever had in this branch Bouquet Canyon. I wish him all the best in his career ✌️

I scheduled an appointment Tuesday 6:30pm online. I showed up early, I was anticipating my appointment as I was planning to spend money on a new phone & other items I needed. Store was closed, I called & texted them while waiting outside & other customers also showed up, both of them were also calling. The next day I call the store & Tasha, store manager had no idea what I was talking about but in the end because I didn’t personally call them to confirm, the appt was non existent because their “online system” does not communicate to them who scheduled the appointment & had no way of knowing I was going to show up, in other words IT WAS MY FAULT for scheduling online. That’s it & that’s all, no solution to remedy the inconvenience & the fact that I was stood up by my now 25 year relationship with ATT, I guess everything has an end, I have been so unhappy with ATT for years & now it’s time for a change

Heather was great. She walked us through the whole process over the phone and made everything so simple and easy to understand. She totally saved us a long wait as well!!

I went to this AT&T store today to get an upgrade on my iPhone. I didn’t have to wait very long, and was immediately helped by Sadia . She was very personable, informative, and explained everything very clearly. I got a great deal on a new iphone11. I would definitely recommend her!

Great service, helped us get 2 new phones. Jay was great.

We just switched to AT&T from being at Sprint for over 18 years. We had issues with our in home expert not responding to us regarding a time sensitive issue switching one line. Frustrated, I called the store and Eduardo asked us to come in and they would take care of us. When we arrived Carlos came out and was immediately professional, calming and helpful. He answered all my questions that were still outstanding and helped us truly understand all the promos and discounts we were eligible for, now that we have bundled all our services with AT&T. We came in hot because we couldn’t reach our in home expert and I left super happy and validated and like we were truly appreciated and would be taken care of. Eduardo was also a huge help. It’s obvious this store and these gentlemen have a keen understanding of giving excellent customer service. It’s comforting to have these gentlemen on our side!!! I hope to remain a happy AT&T customer for life! Thank you Carlos!!!!

Carlos was amazing!! After deal with all kinds of different things over the phone, he was finally able to explain and fix my bill. 10/10 recommend this store everyone is so helpful and talkative!!

After dealing for two weeks with customer service numbers going nowhere, I showed up in person and Dion at AT&T was extremely helpful in transferring my phone over from Verizon. After no luck with Verizon on the transfer pin issue, AT&T knew exactly what it was. I am so grateful my phone was ported over during my visit! Thank you so much!!!

This store always has a long wait, but we waited 20 mins just to be placed on the queue. There were only 2 employees helping customers, while the manager and other employees hung out in offices. Nobody answered the store phone the entire hour we were there. Our service rep was new, which was fine - I know that everyone is new at some point- but he had to go into the managers office at least 10 times during our visit. It would have been better to have someone on the floor supervising him and helping him out there with us. Also, people who were behind us in line were taken in before us. Another couple came after us, had an appointment, and stood outside for 20 minutes without even being acknowledged; they ended up leaving without being seen. I truly will try to avoid this store at all costs for future visits.

Natasha, Gab & Heather are amazing! We switched over our entire business line from Verizon. Definitely recommend doing business at this store with these awesome individuals. Thanks for all the help!!

Gabe was terrific. We were able to get everything fixed that we couldn’t do via a phone call, so it was awesome to have the personal customer service.

Jay(Lynn) was awesome. Super knowledgeable and helpful with me understanding my plan and the benefits. Great customer experience and service.

Glenn was super nice and Informative. He took pride in making sure that I had everything that I needed. Since we just moved to the area I was happy to established a relationship with that particular location. We definitely recommend them and of course I will be back

Michael was very helpful and quick. Great customer service.

Jay Absolutely the most positive, friendly, and professional person that I have dealt with in a long time. Thanks for being so helpful and professional!!👍👍

Jay was the most helpful, very professional an really relaxing to talk to, very miraculous all around, definitely deserves a raise!

Claudia and Glenn were awesome. Yes they are open. Make sure to text the phone number they provide in the front of the store to put your name in the queue.

Haru was amazing!! He helped me save money! He explained everything to me about my new phone!

Natasha was helpful and efficient! There wasn’t any major hiccups like I normally expect... no pushy sales promos... in and out with a new phone in about an hour! Great store and Natasha is a great associate!

Not enough employees to assist customers. Plus you have to wait outside in the heat even though capacity for the whole city has gone up to 50%

Tasha was amazing! Great customer service. Extremely knowledgeable. She is outstanding! I will come back here anytime. Helped us with my son new iPhone! She is the best.

Wasnt always my favorite place previously, but a young man that greeted me as I walked in for a company name change took care of me very quickly & I was out within minutes. During these crazy & difficult times, there is nothing better than a good person to help you with something that could have been very stressful. Now, the call-in center is a different story!

Natasha was so helpful and kind. Definitely one of my most pleasant visits. Thank you so much! Quick, kind, and helpful! Go to Natasha!

A wonderful experience at the Santa Clarita ATT store. Bought a new phone with the expert advice, attention and knowledge of Jonathan Aristondo. He is so personable and ready to answer all my questions.An easy snd pleasurable buying experience.

I worked with Glenn and he was professional and extremely helpful. I would recommend any and all AT&T customers in this area come to this store to receive assistance.

Michael Orona helped me out to get 2 new lines and 2 new phones best customer service. He had an excellent attitude very professional and love that he was bilingual.

I came in early to this store in Santa Clarita. and everything was speedy and efficient. I received excellent customer service from Michael Orona. Thank you very much AT&T!

Jay is a wonderful professional employee she helped me to get my Pro max 12Thank you jay 💕

Michael was wonderful! He is so well versed in IPhones. His desire to make sure I get the best plan along with the best phone is so appreciated. He’s a king at crunching numbers!

Bobbie was such a wonderful sales person. She was very helpful, extremely patient and veryknowledgeable. She gave us a great family plan and set up all the phones. Everything worked smoothly and effectively. Thank you again Bobbie if we could have given more than 5 stars we would have.

Jay very professional and nice. Explained everything in detail. Took her time and made me reak comfortable. Excellent employee. 10 Stars

Glenn was extremely helpful and knowledgeable. He was a huge help in figuring out what the best deal for my plan upgrade and new phone was. Very satisfied!

Michael O. is the best. He was so helpful. Provided us with the best customer service and best offers. Definitely ask for him. Will come back because of him.

Michael O - my parents and I spent a few hours at the ATT store. He was very thorough with purchasing new phone/Apple Watch/new line and recovering a suspended line. He was very patient and helped explain everything until we fully understood everything! He’s an awesome salesman!

Quick, easy, no hassle. Was in/out less than 20 mins. Mike B was great! At the end of the day I ended up saving $$! Great work!

Great visit at the AT&T store today. Glenn was great. Totally recommend this store over the Valencia store. Worth the drive A plus

Had the best experience with Michael! Made it very painless and simple! Thank you for all your time and patience!

Such an amazing experience!! Love this location! I highly recommend. So thankful for all the help!

Associates were very helpful! They had my new IPhone 11 in hand and activated in less than 30 minutes! Top notch service!! Thank you so much!!

This AT&T store is currently open and taking both walk-ins and appointments. They are observing social distancing and cleanliness precautions that made our whole experience feel very safe and comfortable. Michael was very helpful in getting us set up with a new iPhone and a better unlimited plan than what we already had.

Best in person service. Claudia was great.

I came in to the store today to set up my new iPhone. Michael was very courteous and helpful. Everything went smoothly. Thanks Michael.

Once I was finally inside everything was handled quickly and politely.

Experienced great customer service and patience with Carlos!! Thank you so much for your time!!

I believe that Michael Orona is a definite asset to your company and will truly be a dood investment for your company. Keep him!!!

Came in to upgrade my phone. I was greeted right away by a friendly staff member. Glenn ultimately helped me with my upgrade. He was awesome he even fixed an issue I had with the HBOmax app that no one had been able to fix. Thanks Glenn!

So glad this store was open during this pandemic. Went in for some accessories and Tasha was super helpful. Didn’t have to wait or anything which was great since I wanted my trip to be fast. They had a sweet bundle deal for buy two and get the third for free. Super helpful since I was looking for a charger anyway.

I didnt have an appointment but arrived and was helped by Glen within 5 minutes! Glen was the MOST honest, prompt, friendly, knowledgeable and courteous ATT employee that I have EVER met! He re- activated my cell and made sure it worked properly before I left. I was so happy, since I had just left the 24246 Valencia Blvd store with a 3pm appt, I still waited 45 minutes outside. There were no instructions for appt check ins, no one came out to accommodate customers. Javier lied to me.... telling me I needed to buy a new phone, he couldnt activate my phone because it was too old, outdated as of January. WTH? This is the same phone that Glen at Bouquet store activated 15 minutes later!! Thank you Glenn for being such a perfect ATT employee with great customer service skills all around!! I didnt like ATT recently, but you have restored my faith.

Michael O made my visit to the store a great experience! He was very patient with my questions and very thoughtful and thorough with his answers! I will definitely be coming back to this store in the future.

I had the pleasure of being helped by Heather! She was fantastic and helped me save money too when upgrading to my new IPhone 11 Pro Max. She found my plan was very old and adjusted it and showed me how I can have HBO Max now and save with auto pay! Very pleased with her customer service!!