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T-Mobile
18635 Soledad Canyon Rd Unit 100, Santa Clarita, CA 91351, United States
Appearance
T-Mobile
Comments
Cl
Review №1

I was greeted and assisted by Eddie. He was very professional and kind. He took his time in thoroughly explaining promotions, costs, and also helped me pick out a new phone for my son. Thank you Eddie for your professionalism and patience.

Di
Review №2

The staff of this T-Mobile Store is the best, specially the Manager, Geronimo, he exceeded my expectations helping me and my entire family to get the best deal with my family plan, doing everything professional and showing knowledge about all the situations. He did everything super clean and organized without hidden information, like the others (Sprint) making feel 100% in the best hands and company. Thank you so much for all your help and be so accurate with your job and solve my real and big problem.

De
Review №3

Answered all our phone questions and found a good work around to an out of stock item. Thank you Jason, you know your stuff!

Pa
Review №4

Rick is the Epitome of Customer Service at this retail store! Amazingly Charismatic and Sooo Customer Service Oriented. The Giant could take a lesson or two from this young man and T-Mobile as a whole. Will Never Go Back to ATT as long as T-Mobile is around. John Legere should be Proud!!!Randall Stephenson, turn your ship around, Sir. Its sinking Fast!!

St
Review №5

Love the staff there, thanks Geronimo

Cr
Review №6

Its ok. Whenever I go to this place they dont have accessories that I am looking for. I feel other stores are more helpful or they will at least try and help order it for you online.

Th
Review №7

Horrible service

Lo
Review №8

I went into the store today & was helped by Carlos. Not very friendly. The TV was blasting soccer in Spanish & the stereo was blasting music. He spoke softly so I asked if he could turn one of them down. Never acknowledged me or said yes of course. Seemed bothered I asked. I was looking into a new phone & trying to decide if I should even stay with TMobil. I like TMobil but reception has been really bad for one of my family members. He answered my questions but never smiled, didn’t say hello & seemed to be in a down or angry mood. I just thought a customer should be treated as if they want to help. Not a good experience at all. I may have to go back but I hope there is another customer service person available. 1 Star for service but have 2 since I like the price of TMobil

Le
Review №9

Freaking love this place. Everyone is so nice and Rick hes a rock star! Mario helped set up my watch, great people🤗🤗🤗🤗🤗🙋‍♀️🙋‍♀️🙋‍♀️

To
Review №10

Talking negative about Sprint and making fun of someone’s older phone model is probably one of the reasons you “never get business”.

Ry
Review №11

I have came here three times. I was asked for my number 5 times because carolos couldnt get itThen wants to speak to me in Spanish

Kr
Review №12

Andrew is the best! So helpful and courteous. He deserves a raise. Im from out of town and wish I could always go to this store for my cell needs!

Ri
Review №13

Friendly service and very knowledgable staff. Would definitely recommend.

Al
Review №14

Great attitude

Ge
Review №15

Service was friendly and he was able to answer my questions.

Pa
Review №16

Super nice and productive service Good accessories.

JE
Review №17

Service was good.

Sa
Review №18

I like that place

Jo
Review №19

Amazing

CO
Review №20

The Best

ro
Review №21

Geronimo was awesome !!!

Jo
Review №22

Great Service

Es
Review №23

Good customer service.

Information
5 Photos
23 Comments
4.2 Rating
  • Address:18635 Soledad Canyon Rd Unit 100, Santa Clarita, CA 91351, United States
  • Site:https://t-mobile.com/store-locator/ca/santa-clarita/soledad-canyon-rd-shangri-la-dr?y_source=1_NjMzMTE4MS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 661-360-8867
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:No
Amenities
  • Wi-Fi:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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