Yea they don’t know what they are doing at all..they need to hire better employees
I had a very positive experience at this store. Associate manager Alisha and sales associate Gabe were very informative and beyond helpful. They explained an alternative option for a plan for me that would work with my work needs to travel internationally as T-Mobile no longer offer the tourist pre-paid plan that I had been using for years. I appreciate their patience and time. Great way to start the new year!
They all was wonderful they deserve a raise please please😍
Customer service was awesome.
Crooked ....It took 2 months 6 customer service representatives, 5 store reps, 4 managers, 19 calls and a threat for small claims court for them to unlock a paid for phone. P.s. its unlocked after the Ignorant store employee told me lies and also told me it cant be done. Be rude all u want
Suprisingly quick and easy to switch from one carrier to T-Mobile thanks to Rischard. He helped my family do so today and although the change in cell coverage isnt what we expected, the entire process was convenient. Anyone looking to save some money on cell phone bills and get good customer service, check out this location and ask for Rischard.
My reason for visiting was to try and rectify an issue that I was having with T-Mobile. The young lady who was trying to help me ran into the same resistance that I had received when I called in. She is my reason for giving a good rating. The online customer care was not as helpful.
This location is great, customer service is wonderful and they all are nice and helpful.. thank you ladies for such great customer service... evening shift your ladies
Store is clean. Sales reps pleasant and knowledgeable. Very respectful. By far best T-Mobile location in the area
They dont stand behind their products and are full of excuses I will never go back.
Need better way of ensuring the customer understands the trade in value. It should be more than making a SALE.
Always a great experience!
Mason provided excelent service with a smile.
Mason Anderson was very helpful 💪🏾
Got verbally attacked by the assistant manager. Switched carriers immediately.
Some of the people who work there dont know what theyre doing.
The customer service is great but the location can be annoying to get in and out of.
Great help resolve my problem quickly
Some of the best service ever
Ladies there were no help at all and seem more interested in their phones then the questions I had.
Love T-Mobile