Nick was very very helpful. Very knowledgeable about phones. Also was really friendly when helping with setting up apps. Had a wonderful experience got all my problems fixed.
I got more help here and I did from the corporate stores Kodi Cody was good help you got me took care of fast
NATE deserves a raise!!!He helped me get through a dark place I was so lost trying to get my phone to be connected he guided me to the bright side! Litterally words can not describe how happy he made me.He went above and beyond to help me get my phone fixed. Thank you Nate♡♡♡ good luck with your baby on the way!!
I was helped by Sam at the Verizon store in Seymour, Indiana. We ran into some difficulties (my fault!), yet she was still so patient and so kind to me. She was lovely and accommodating despite the store being busy. She made an effort to ensure that I was happy with what I got and went the extra mile to help me get the best out of my purchase. I was so incredibly thankful for her help that I want to bake her a treat! Great experience, 10/10!
I tried for a week to get a new plan and 2 new phones started online. Went in and Sam took awesome care of me! Highly recommended 👌
The service was great. Sam helped me and answered all my questions. Sam got me set up with a new line with no hassles. She helped insure my time in the store was well spent.
Sydney was very knowledgeable about Verizon and their products and offers. What she didnt know her or her in store team where fast to figure it out. Thevibe of the in store team was also refreshing and gave an atmosphere that made your purchase even more successful because you are left with not only the personal gratification but also the external knowledge of knowing that if you have issues you are respected and in good hands with the Seymour team. Sydney individually had great energy and made conducting business with her fun and still on a professional level. From a personal stand point and a long term Verizon customer I have had dealings with both Columbus and Seymour. Until today I would strictly conduct business in Columbus only. Today that viewpoint changed.Sincerely,Marcus Kane Oglesby
Her Name is Samantha and she did amazing and she helped us understand everything we needed to and she was amazing help I appreciate her helping us and not just trying to make a sell she actually helped us with our individual needs you have a very good employee I use to go to Columbus but now I wanna start coming to Seymour Indiana from now on and hope she is there to help us she is very polite thank you for all your help
Had a great experience with both Sydney and Samantha! Thank you so much for being so patient with us today and for all your help!
I spent 3 frustrating hours on chat. I decided to try TCC to upgrade my phone. Benjamin was amazing! He made the process very easy and gave me such a good deal. I highly recommend Verizon TCC and Benjamin!
Sydney was very helpful. She had great customer service. Went over everything and answered our questions
Thank you Nick, Gavin, and Cindy for taking couple hours for me. I had ordered a phone online and was on backorder. My current phone didnt want to charge properly. So the 3 took turns taking care of me while also taking care of customers coming through the door promptly. (They were on the phone forever! To get my ordered canceled)I have worked in retail for years. So seeing what I have been trained and see them do the skills I know they were trained to do work. It was awesome seeing customers walk in and leave with a smile as the team were working together. There was another gentleman working I didnt catch his name. But saw he was doing great customer service to other folks. Thank you team that worked on 5/19/21 after 1pm. You served your customers well! Kudos to you!
Did not have any iPads in stock but took the time to educate me on a number of wireless phone topics. Great customer service with a smile.
Sam was fantastic help!! Great customer service!
Sydney Alcorn is the best! She is informative and helpful. She explained all the details to me. Very pleasant personality. Definitely not pushy. I will seek her out again if I need anything!
Sydney did an awesome job helping us. She went above and beyond and stayed late to make sure we got what we needed. She is very friendly and made us feel good about our transaction. She rocks- I would highly recommend people come in and ask for her!
Sydney did a fantastic job while we were in the store today! She took her time to explain all the questions we had regarding our phones and plan. Highly recommend requesting her to help you out with anything you need. She is fantastic!
Jayden was extremely helpful and we are very satisfied.
Great staff, helped me get all my stuff transferred from my old phone to my new phone.
Sydney went above and beyond in helping choose a phone and transferring data from my old phone to my new crusty Krab phone.
Sydney was amazing and very helpful setting up our new phones. She even stayed over for 2 hours!!! Great customer service and we are extremely happy with our plan.
Came in spoke with Noah and he got me all fixed and ready to go in no time awesome service!
Sydney was incredibly helpful to me when I needed to get a new phone to replace the phone I had lost. She took the time to listen to what happened to my old phone, and was kind enough to explain all of my options to find the best deal for me. But the generosity didn’t end at the phone. She also gave suggestions about phone cases and walked me through how to set them up. Even at the end of the transaction, Sydney made sure I had no further questions or issues. As a costumer who was feeling a bit lost, I really appreciated Sydney’s attitude and kind personality that made the buying experience seem so easy. 10/10 employee. Would recommend.
Courtney, did an AWESOME job moving me from my problem phone 2 a NICER NEWER 1. She took the time 2 explain why new was better than refurbished. Got the several different things needed for my new phone. Put everything together and down loaded all my info from 1 phone 2 the other. Did a really bang up job, couldnt be HAPPIER!!!
We were confused about a phone line swap and stopped by the Seqymour store for help while we were traveling through. Nick was super helpful and very kind and competent!
I wanna leave five stars for Sydney— read this in squidwards voice.She did great! Work with her!!
We had a great experience at the Seymour store!! Sydney was a ton of help!!
Cody was a great help I recommend stopping into this store!
Sidney was very helpful in helping me pick out the phone best for me and went above and beyond getting all my information transferred over to my new phone.
Jayden fixed my hPhone lm very thankful for whathes done thank u
Jayden did a terrific job and figured out to lower our bill and provided great customer service
Jayden was very helpful and pleasant to work with. Thanks so much
Sydney was awesome at helping us. Great customer service!
Sydney helped look at my account and change my plan to something more affordable! She is very professional and friendly!! She got me hella deals!
I went to the Seymour location and Sidney helped me upgrade to the new iPhone 12 Pro Max 😁 she was very helpful and friendly, it was a smooth transfer!
There is a big push to buy the screen protector and the cases in store. The screen protector was very costly at 49.99 but had a great warranty. Turns out that I could have bought online for less than 1/2 of the cost plus that brand and product got terrible reviews! Beware of the employees that push overpriced accessories.
My son & I went into this store to see about his upgrade, & honestly I figured it would be a long process & too expensive. The CSR, (Jayden), was very much on point. Jayden seemed both confident and comfortable the whole time &, then got my son in an IPhone 12 for only $13 dollars extra a month. It did take about an hour for the software update & transfers so he politely apologized & said if we had errands we could come back in a hour & then the phone should be ready. We came back about 40 mins later & he had everything ready to go. Awesome experience! Awesome staff
Danielle at the Seymour IN TCC went above and beyond for my parents and I.I had purchased new phones online because we were trying to do the buy one get one free cell phone. I was having so many issues purchasing these online and actually getting through to a representative at Verizon. Danielle sit down with us for over 3 hours ... waited on hold for Verizon and kept her patients this whole time. And like I said I wasn’t even purchasing my phones through TCC ... so she was not making Commission off of us. She then stayed after and help my mother transfer all of her contacts, etc.I can’t thank her enough for all she did!She is a very good employee, definitely one you want to keep (I work in HR and I would love to have her on my team)
Visit there today. I like Sydney, she did great job with us.
Karri was the best! She was very helpful and patient with us. We had some password problems but she was super sweet the entire time. I will definitely come back to this store to work with her again.
Wonderful service. Very nice young lady. Sydney. Was absolutely amazing. You could use more employees like her.
Sydney was great help and she was very nice and knowledgeable about the phones and plans. She was awesome. We will always ask for her help.
Thank goodness for Gavin! Great service! Patient and kind.
Cody was great! Definitely recommend stopping in to this store!
Worked with Sydney. She was very informative, pleasant and quite a great conversationalist. Top notch experience. 1999.
Nice clean store with stellar tech support!
Sidney is super nice! She made sure we saved all the money we could amd for the phones we wanted.
Our representative that took care of our purchase, Sydney, was very polite, helpful, and informative. We will be back for future purchases.
Chris is amazing!! Totally recommend! He’s one of the most personable employees at any Verizon store that I have ever worked with!
Danielle the store manager was exceptional! We are very happy customers. She was multitasking by helping three different customers at the same time. Each one felt like she was only helping them. She was amazing. We will definitely come back and see her for any future needs.
Sydney was so helpful and friendly. She got my new phones and accounts set up, showed me how to use my devices, and got all of my accessories set up. Cannot praise the service here enough!
Sydney was awesome best customer service Ive had in this store!!!!
All the associates were super helpful and very knowledgeable on setting up my new phone and services. Great Job
Sydney helped me with my new phone today she did a awesome job explaining everything to me.
Sidney was very helpful and super nice. She gave me all the info and always stopped and asked if I had any questions throughout the process of transferring and updating my plan.
Sydney at Seymour’s store did an amazing job helping me. Great customer service
Chris was so helpful today while I was unsure about upgrading my phone! He discussed options with me and taught me how to navigate my new phone. Thanks to him I was able to get everything done before my lunch hour was over!! Definitely left aa a happy customer
Great customer service! Sydney was so nice and easy to talk with.
Danielle went above and beyond. She is the best very helpful and very professional
I had a great experience at Verizon today. My expectations were low because I thought what I needed might be complicated. Our salesman was tall, high energy and had great hair (name might have been Lance). He was fantastic. He far exceeded expectations and was fun to chat with during the process. 5 stars!
Jayden helped me get my phone working again. Thank you.
We just had the most amazing experience in the world with Danielle (Chris for the assist)!! We went into the store with questions on how to lower our bill. Danielle was so knowledgeable and was able to get our monthly bill from $415 to $138. The only thing we dropped was a tablet we hadnt used in years otherwise our unlimited plan remained the same. She offered us a military discount (for Mikes service) that had not been offered to us before. I highly recommend you going to see Danielle for any and all of your phone needs. My great aunt Millie would be so happy!
My husbands phone had an issue and we went it to see what was up. Madison helped us out and she was amazing. Not only did my husband get a new phone, but I did too! We both upgraded and mine was for less money that what I was currently paying, and I got a beautiful new sparkly phone case! Madison was kind, hilarious, and extremely helpful and personable. Our personalities clicked and we were instantly friends. Love the Seymour Verizon store now 🖤 Thanks for helping my 30 year old husband get out of his grandpa mode and up to date with technology!
I had an issue with my phone and Karri went out of her way to help me get things sorted out. She could not have been more pleasant and helped guide me to the resolution. Thank you Karri!!!
Had an amazing experience today at the Seymour store. Danielle took Great care of me with an upgrade. Super easy and painless and had some great conversation. I will be back!
We worked with Madison yesterday and she was wonderful! My husband and I both traded in our phones and upgraded, the poor girl had to go through so many steps for us but it was totally worth it in the end she 100% made sure I was satisfied with my new phone before letting me leave! We’ve been in and out of this particular store for the last month or so getting the phones on our plan upgraded and every single time has been a humble experience. The staff at this Verizon store are amazing and killing it, I used to only visit Columbus because I couldn’t get good help here, not anymore!
Sam did a great job helping me with my technical issues.I will continue with the seymour because of the service today.Amazing service!
Danielle was great and deserves a raise! Made my life! Want to hug her but gotta stay 6ft haha.
Sydney was very helpful and friendly.
I give a big 5 star review Verizon in Seymour Indiana. Blair was helping me and my grandma set up and trade in a new I phone. Thank you
Danielle was awesome! She answered all our questions and even saved us $$ with a trade in! Thank you!
Karri Shields was very helpful and kind. I highly recommend her.
Cade assisted us today in the store and he was very polite and helpful. One of the most friendly employees who has helped us yet.
Karri was a great help today! Thanks for my new phone.
Our associate, Madi, was very helpful, super friendly, and made us laugh during our visit today! Anyone needing an upgrade or have questions should seriously go in and see madi!
Cade was my sales associate and he did an excellent job explaining all my options in determining what phone would best meet my needs. He is extremely knowledgeable and most helpful and extremely patient with me. It was a pleasure doing business with him!
Upgrades to a new phone and was only there maybe 30 minutes. Quick, good service
Blair is the BEST representative I have ever had in all the years I have been a Verizon customer. She is kind- informative - and very professional.I am happy she helped me with many of my concerns and I have suggested friends and family deal with her for their future Veridon needs. Sincerely. Debra Wayman
Chris is awesome!! So friendly and very helpful. Answered all questions.
Chris Spicer explained everything in great detail, took the time to explain changes to my bill, my best options... he was very friendly with my children. Just a great experience. Probably my best experience ever at a Verizon store.
Had an issue with my 70 year old dads flip phone & was trying to switch him over to a smart phone which did not have a sim card. I spoke with Cade @ TCC and he was so understanding & helpful enough to help my 70 year old father out. My father came home and went on & on how nice they were and very eager to help him. Very much appreciated and highly recommend TCC in Seymour. Thank you all so much.
Danielle was so helpful! She easily navigated around our issue of not having an Apple ID password. We just wanted to transfer information from an old phone to a new one and we were in an out within minutes, even through we did not have a password. Thanks, Danielle!!
We could not have had a better retail experience than we had. Courteous, Knowledgeable, friendly, polite friendly. When we’re not pressured and give several options.Thank you
Sam was so great in helping me today. She made a very stressful situation so much easier. She is amazing at her job.
Jayden was very professional
I want to start by saying thank you Madison, You are a very professional saleslady as well a pleasant person to deal with.I rate your service and willingness to go the extra mile for me on our business, I GIVE U A 10. Thank you and great job girl I will see you in the future!!!
Blair is the best. Always very helpful. Definitely knows what she is doing. Love her
Everyone was very friendly and we did not have to wait long. Danielle was who waited on us and she was extremely knowledgeable and helpful! So patient & kind! Also building was nice and clean.
Madison was super awesome. Went into get an IPad and she made the whole set up time fun. Super fun personality and awesome customer service. You dont find that with people or retail much anymore!!! Way to Go Madison.
Customer service has always been good. Employees mostly knowledgeable. Always trying to help out anyway they can but they do have limits!
I was very pleased with my service. Blair d. Done a great job explaining things to me, would definitely recommend Seymour Verizon
We had a great experience. Sydney was super friendly and helpful!’
The people here was super friendly had a great experience setting up a contract. Only one downfall the lady lied about some hidden fees after I asked if I would be charged multiple times she continued to say no monthly charge for this well my bill was 60 more a month than what I was told. Come to find out this is a third party place I called Verizon and they fixed and removed the hidden charges I was lied to about I would advise you to go to a corporate store where everything will be up front and honest.
Michelle was amazing she got us set up and was patient. Words cannot describe how amazing my service was today!
Madison was so great. My phone was stolen and she was able to retrieve all contacts and photos for me. Everyone is so friendly and smart. Love them all and SSSOOOOO appreciate all they do.
This Verizon store is the best! Everyone there is so nice and helpful. I worked with Karri and she answered every question I had and was so patient. Very helpful. Will always come back to this store!
Danielle she’s really nice and funny and she hooked me up!!!!
Danielle was great she helped me and my wife get our new phones and took her time! Made us feel at home
EXCELLENT, OUTSTANDING, FRIENDLY, EXTREMELY KNOWLEDGEABLE!Sydney is who helped me.