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Ch
Review №1

I have been waiting for almost a year for the remaining pieces of my furniture, the customer service is horrible!!!! Literally they do not care, they brought me the wrong size rails to my bedding, I called the warehouse which they go through and got complained I shouldn’t be calling but I’m so over and fed up, I paid everything off and have not received anything, SO DO YOUR SELF A FAVOR AND DO NOT BUY ANYTHING, I REPEAT ANYTHING FROM THOS STORE!!!!!! THEY WILL SCREW YOU OVER!!!!! IM WAITING ON A VANITY, COUCH SET, THE REST OF MY BED SET, they have gave me the run around for a year now!!!!! I made this purchase last OCTOBER, SEEK A BETTER PLACE, IF I COULD GO BACK FROM WORKING WITH MARCEL, I WOULD!!!! He’s the manager those of you. Waiting for your furniture post with a comment I’ll give you the contact if needed!!! When I went in to complain there was 3 other people complaint too!!! SERIOUSLY DO NOT GO HERE!!!! MUST I CONTINUE !! BUT THEIR QUICK TO TRY TO SELL YOU!!!!

Ba
Review №2

Great customer service and amazing designs. Tamir is super helpful in picking out pieces and getting you the look youre hoping for

Mi
Review №3

I love the look of mostly everything here and the employees are respectful. I really like more of the ornate dressers and chest with the gold leafing and some of the accent lights that hang from the ceiling . I only wished that some of the couch sets came in more colors is all I really have bad to say. I love how this store is payed out, everything flows pretty well and easy to see everything. There are a few things my husband and I will be getting here and will have a send some friends this way.

Da
Review №4

Tamier was great. He help me furnish my loft, so if you have a loft go to him he is the best!

Ka
Review №5

The customer service was amazing. Really big selection to choose from. I had an specific color and style that I wanted and they took the time to find it. Got it delivered within days and love it!

Ly
Review №6

I think I dodged a bullet here.. read some of these reviews “after” visiting the place.. only wanted 1 chair and they want to charge me $80 to deliver and set up?! Got an entire sofa AND loveseat for $50 delivery @ Furniture Expo on Belt Line.. didn’t even try to accommodate me… go to Furniture Expo people…

Mi
Review №7

Excellent buying experience ! I was very pleased with the big selection of vanity’s display they offer and also with their super helpful & friendly staff. Kathy, Jennifer and Alisha were very professional, easy to deal with, and helped me pick out exactly what I had in mind all while making it a super fun experience. I could not be happier with my purchase.

Mi
Review №8

First time I’ve been here. Actually one of my friend told me to come here, and it was great. I just found my favorite vanity mirror ever. I love it so much. The service was excellent too. Everyone here is so nice!!!Strongly recommended!

Yo
Review №9

Very good experience. I was referred to this store by a friend who purchased their furniture here. They also had a positive experience. Thus is my first time purchasing something and I will again. Cute furniture. Reasonable priced. I will shop here again. Also good delivery with items in stock

Bi
Review №10

Purchased a vanity mirror, was not bright enough like the impressions mirrors. Since the building has walls made out of glass the sun makes it hard to see how truly dim the vanity lighting is. Unfortunately the mirror is not compatible with impression bulbs

ni
Review №11

At first I was iffy about coming into the store just because of the past reviews, decided to give them a chance though. VERY HAPPY with my experience! Alisha, my sales rep, greeted me in the door and asked if I needed assistance at the time I didnt since I was just looking around so she gave me time to look. This beautiful bed and vanity caught my eye, I asked Alisha for information on the items as well as their finance options, she was very helpful! I ended up buying both items and received my delivery early in the morning! Perfect to go out and buy new decorations for the rest of the day! Will for sure be coming back to purchase a new living room set, especially since they have amazing prices :)

YA
Review №12

Tamir has been absolutely the best through my whole furniture shopping experience, from answering questions, addressing my furniture issues that he easily corrected, to providing excellent customer service.

Tr
Review №13

Amazing! Great furniture and cool decorations. They have a section just for kids! They also have kitchen sets, bedroom sets, and living room sets. The televisions were very high pixel, high quality, and high FPS. Its just a little expensive for my taste. Id give a 9/10 but I cant do that so Im going with 8/10.

Al
Review №14

Go see Alisha if you’re ever go here!! She’s very helpful & HONEST. Moving into my first apartment & this has been stressful but she helped me a whole lot. The furniture is beautiful & also got it at a very reasonable price.

Br
Review №15

Oday helped me out and was great! He along with a couple other staff members worked with me to make sure I received exactly what I wanted and at a reasonable price. I was able to purchase my furniture and pick them up the very next morning. I will definitely be going back.

kr
Review №16

This is a shady business place. I paid money for a bedroom set and a bed and nothing got delivered but my credit card got charged. I tried calling the owner of business multiple ties but no use. Be careful and dont make any advance payments to this business.

mi
Review №17

It’s my first time here and they were very nice and very friendly. I got what I wanted at nice and affordable prices. I totally recommend them.

He
Review №18

Excellent Experience. I received remarkable customer service from Odi, who was precise and very patient through the process; make sure to ask about him. Certainly worth the drive! Absolutely satisfied!

Da
Review №19

Everyone at Signature had great customer service! The quality & style of the furniture and prices were superb, and the associates were willing to work with me! 100/10 recommend

Lo
Review №20

It was wonderful, really great costumer service, I felt like I was apart of the family. Kathy was very helpful with everything.

Br
Review №21

I walked in and felt so welcomed. The item on the showroom floor are beautiful and affordable. Jennifer was so helpful and worked with me to make sure I got what I needed.

Ma
Review №22

Tamir was great! He answered all my questions and sold me a beautiful dining set. I definitely recommend Signature Furniture Outlet.

Cy
Review №23

Amazing deals and study furniture that looks GREAT! They are really friendly. The customer service is awesome. Thank you Kathy!

Ad
Review №24

Very happy with my experience ! Purchased a beautiful dining room set! The experience was fast and easy thanks to Alisha. Her customer service was amazing, had some laughs with her! Very much recommend Signature Home Furniture Outlet, give them a chance!

Ma
Review №25

At first they were helpful but they delivered the wrong sofa and they told us that they were going to deliver the rugs that I purchased along with the sofa but they did not deliver the rugs so I had to go pick them up. When I tried to call them to tell them that they did not deliver the right sofa, they did not answer the phone!

Da
Review №26

I am so over this store. I ordered a bed from these people a year or so ago and i’m finally ready to get it delivered. I was told by Marcel, that everything was taken care of and that my delivery was set up. I called two days prior to my delivery date just to hear from the front desk woman that there was no nothing on schedule for my bed to be delivered. I’m moving on Saturday, and the earliest she told me it could be delivered is Tuesday (I wouldn’t be surprised if they delayed it after that). Marcel lied to my face and told me that I was set up he even took down my new address. When I spoke to the lady at the desk she had never heard of my new address or even me being on the schedule for delivery. My mother had a bad experience at this store as well and issues with delivery. I will not be purchasing from them again, I only gave them two stars because I like my bed and I was just being generous. I could go into more detail, but if you are looking for timely delivery in customer service, this is not the store for you.

Ed
Review №27

This is not like any other furniture company. The moment me, and my wife walk in. We’re greeted by Alisha, she helped us out selecting good Quality furniture for our home. She made the process easy and simple to understand! I will be coming back to buy more furniture soon thanks!

Di
Review №28

Everything you find here will be nothing low of your expectations! TAMIR is so quick and helpful to us as first time buyers ! Love this place ! My parents also love coming here and they come to TAMIR as well ! Great guy 👍🏻👍🏻

To
Review №29

Alicia was amazing and very friendly. I am very happy with my purchase and the options available. I would have given 5 stars but they do not have any other payment options except in store. I would still shop here again!

Od
Review №30

I love the look of mostly everything here and the employees are respectful. I really like more of the ornate dressers and chest with the gold leafing and some of the accent lights that hang from the ceiling . I only wished that some of the couch sets came in more colors is all I really have bad to say. I love how this store is payed out, everything flows pretty well and easy to see everything. There are a few things my husband and I will be getting here and will have a send some friends this way.

Mi
Review №31

I loved the store!! Jada helped me and she is such a sweetheart ❤️ They have great prices and amazing furniture.

Na
Review №32

My Sales rep Alisha was very professional and made my buying process easy. I will definitely be referring my friends.

Ja
Review №33

Ordered $2600 worth of furniture. Waited over a week past the delivery date for my furniture to show up. The sales rep do their own order pulling but could not manage to pull mine. Ended up asking for a refund since i never received my shipment. Great Furniture, Okay Prices, but dont trust the delivery.

Si
Review №34

Hello guys i just visited signature home furniture and of their employee named Kathy was so helpful got me the best deals ever go visit them

Mo
Review №35

Tamir was amazing and super helpful. The furniture is gorgeous and to die for. The staff is super friendly and the environment is great. 10 out of 10.

Te
Review №36

Where do start this is by far the best furniture company I have dealt with JADA was amazing she made the process so smooth and was in and out with a great priced bedroom set once again thank you JADA for all your help!!!!!

je
Review №37

Outstanding service today from Alicia she said she sold me the whole store for ThousandI i give her 100 stars

Bf
Review №38

Great customer service I am satisfied with my furniture, coffee tables and bar stools thanks

Ma
Review №39

Buyers beware!!! Purchased some furniture from this establishment and never received items that were supposed to be delivered. No one called me to inform what was going on. I called continuously and they promised items were on the way, but still no items. Got my husband involved and now we are in the process of going to get our refund on tomorrow. No apologies whatsoever.😡😡😡 So disappointed!!! I only live 14 miles away!!! Update... went to get our refund another manager helped us and told us items weren’t even in stock!!! Buyers beware!!! Do not deal with Marcel because he will sell you a dream.

do
Review №40

I love this place Alisha made looking for furniture so easy after looking at different furniture stores all day I walked in here and she took me to everything I was looking for less then 15 minutes I most definitely will be back

Ja
Review №41

Excellent buying experience ! I was very pleased with the big selection of furniture they offer and also with their super helpful & friendly staff. Tamir was very professional, easy to deal with, and helped me pick out exactly what I had in mind all while making it a super fun experience. I could not be happier with my purchase & I will definitely be back for more!

Dl
Review №42

Wish I had of read these reviews. My delivery was to he the second truck delivery. It 4 and no delivery. I have called numerous times and keep getting a later time. I have had to change my schedule on my only day off. Never again with this place. Now to wait to see what condition my furniture is in.

Br
Review №43

Great Customer service. Competitive prices. Oday helped me in record time.

Al
Review №44

Had am amazing experience. Absolutely love my bedroom set! Alisha was very helpful!

Ca
Review №45

This place was horrible! I purchased from here last year and the owner or manager Marcel lied for weeks about the delivery date of my fully purchased furniture. I tried to give them a second chance after my recent move and sad to say but the business has worsened! If I was able to give Zero stars I would! The customer service is atrocious! The honesty is non existent! Will not be given the opportunity to get my business again! I’ve spent 10k cash with this business on 2 bedroom sets and I would much rather throw it into the wind before I give them the option to receive another cent from me! You aren’t even able to receive a delivery time from these ppl! If you are considering purchasing from this company DONT! RUN THE OTHER WAY!!! If you don’t mind being treated as if you badly, this is your place! Otherwise, take the time to find somewhere else!

Ga
Review №46

Extremely satisfied customer! Went in initially after seeing a pic of a beautiful bed. Sales lady quoted me a price but I told her I would come back. I ended up going back a few weeks later, sales guy quoted me a way higher price than initially. I let him know about the lower price and they were able to meet it! They even threw in free delivery. The bed came a couple days later. Unfortunately the footboard was damaged upon opening the box. For my trouble Bryan and the other staff that was with him told me they would throw in a free box spring since they would have to come back! They came two days later to set everything up and I am more than happy with my purchase! I will be ordering a sectional from them next month.

Er
Review №47

I worked with Oday and he was very professional and helpful the entire time. Great experience

Ma
Review №48

Alisha was very helpful and her customer service is excellent! I highly recommend that you ask for Alisha!

As
Review №49

GREAT CUSTOMER SERVICE THE CAN ORDER WHAT EVER YOU WANT ASK FOR JADA ‼️

Az
Review №50

DO NOT BUY from this store. I wish I could give 0 starI ordered a sectional and was told it’s on stock and they will deliver in one week, on the delivery day they called me saying the item is out of stock and I have to wait 6 more weeks; I asked the lady to cancel the order, she said they will charge me 30% for canceling. I went to the store and picked another sectional and was told it will deliver in one week, as I was leaving she called me and said it will take 2 weeks, after 2 weeks the waited on the delivery day and nothing showed up, I called and she said I have to wait 4 more days I asked for express delivery she said they charge me more. Still didn’t deliver, and again for 2 more times I received texts saying they will deliver and nothing happen. Finally I was able to cancel and get my money back.

Di
Review №51

Very unprofessional businessAfter I purchased a king size bed and a dresser. They didnt give me a scheduled delivery time because they said they would call me a day before the delivery. Then it took them more than a week to have the bed and the dresser delivered to my house. However, they got me a wrong bed frame and 2 broken drawers on the dresser. I called them up and they said they would schedule another for delivery and replace the new dresser drawers.Again I waited more than a week to hear from them to deliver me the bed frame. This time, they brought me the right bed frame, however, the drawer on the bed was also damaged! It seems they cant deliver anything without it being broken!Moreover, the manager spoke on the phone with me said he would give me a discount for the delay and expected to see that on the next billing period. I never got the discount.In the end, nothing changed as they promised. NO replacement nor discount on the transaction.This company is a far worse than Ashley, Nebraska, and Rooms 2 go.The worst experience I have ever had buying furniture!

He
Review №52

Oday was really nice and friendlyAnd their furnitures are nice looking tooI had a good discount too

Ma
Review №53

My top 5 favorite furniture store, has very lovely furniture and every-time I visit there’s always something new to browse through. I love the employees very well mannered, they don’t bother me when I browse through furniture. My go to employee will be Moe #1

Em
Review №54

We ordered on 3/19 and they said it would be delivered by 3/25 and I would get a confirmation text the day before. The day before comes NO text... I call in and the guy I spoke with completely blew off my concern for not getting the confirmation text. So expected delivery day comes and NOTHING! No call, email, smoke signal NOTHING. I wait until about 4pm and call “your bed isn’t in stock” I go up there the lady says it’s in stock I don’t know why it wasn’t delivered. I can reschedule you for 03/31. Still no delivery at 6:30pmI tell her fine I’ll go pick it up just refund me for the delivery and the mattress since you said it’s not in stock. She says “I can’t refund you more the mattress we have a restocking fee”I ask for the manager and the decided to cancel my whole order and now I’m bedless.

Br
Review №55

Oday helped me find exactly what i was looking for. Good service!

Sh
Review №56

To be honest I was a little skeptical to purchase from here due to the reviews. However, we did end up purchasing a vanity and had nothing but a positive experience. From pricing (which they gave the best price around) to purchase to pickup the customer service was great. At pickup, the owner of the store happened to be at the warehouse...there was going to be a bit of a wait to get our items as there was larger scheduled pickups in front of us but he quickly grabbed our invoice and located our product and loaded us up and sent us on our way. After pick up we had a question about the item we purchased, sent pics to them describing our question and they immediately responded and sent a tech out the next day just to make sure everything was okay and setup correctly.So glad we gave Signature Furniture a chance!

af
Review №57

Good service highly recommanded alisha had some very good customer service high quality and bestfurniture in dfw highly recommand the store!!

Ca
Review №58

HORRIBLE HORRIBLE HORRIBLE Customer Service. I’ve been told many things, but the truth. I came into the store almost a month ago and purchased a new sofa. I have yet to receive my sofa. Matthew and Marcell have continued to lie and say that it would be delivered today, but I have yet to receive my furniture. I don’t not recommend shopping here.

Sh
Review №59

Great customer service from Oday. He was able to find me the exact couch I wanted for the BEST PRICE. Will be returning back soon!

Pe
Review №60

I walked in to signature home furniture, I don’t know where to start, Oday was very helpful I didn’t know what I wanted but he showed all the options and I was convinced and confine-dent about what I got, best prices ever pleasecheck them out and ask for oday .

Ja
Review №61

Marcell will lie over & over again! He has NO REMORSE nor Empathy for ANYBODY NOT EVEN KIDS!! Go somewhere else please! He needs to close his shop & never reopen! My son has been sleeping on the couch or in my bed for OVER a year as Marcell was supposed to assemble my sons bed, that I waited for (almost 5 months)! His deliver guy dropped it at the door & left! Marcell promised to replace the bed & to date 05/13/2021 I have not received anything! He is 1 of the biggest liars ever! Everyday he lies & lies! He promises you a deliver or your items to even be available & they never are! I have been waiting on my sons bed, 2 tables, a pic, 2 rugs, a mattress, for over a year! He recently threw in another bed that I won’t see! Crazy thing is he wants you to be understanding of his same lies everyday! I wish I could screen shot the messages! All I wanted were my things! The lies he can keep! Spend your money elsewhere!!

Je
Review №62

They have good stuff with good price ask for Oday

Sa
Review №63

I had a wonderful experience with ALISHA!!! She is very professional and makes sure what the client asks for they get! Alisha make my ordering and delivery transaction easy and smooth and was always available when I had any questions. Will definitely recommend this place ONLY ASK FOR ALISHA!

El
Review №64

I’d give 0 stars if I could!! Do NOTTT purchase anything from these scam artists!! my friend drove six hours to Dallas to purchase furniture from them she paid upfront and was promised that her bedroom set would be in the pick up in a week she contacted them a week later they told her the furniture was in she rented a U-Haul drove six hours to pick it up just to be told it’s still was not in and that they would deliver it to her for the inconvenience for over a week now it is been an excuse every day for why it has not been delivered clearly they are playing with her

Me
Review №65

Alisha was so helpful and gave us a great deal on a new couch set!

Me
Review №66

The best! Got the job done in seconds ! HIGHLY RECOMMENDED 👌🏽

Be
Review №67

If you ever want to get any furniture don’t ever make a mistake of coming to this store ever! The reviews are 100 percent true, this people will never deliver your furniture, I came in the store and the manager was so rude to me like I came to buy my item for free, Do yourself a favor and go somewhere else !!!!!! The customer service here is the worst ever don’t be deceived

Na
Review №68

Good prices, nice service and very friendly, ask for Alisha

Ja
Review №69

The owner Marcel was absolutely amazing with taking care of the situation and getting the furniture that i needed for my new apartment. He goes above and beyond to make sure his customers are 100% satisfied with their furniture and service. Very much appreciated!

Gl
Review №70

I had the best experience buying furniture for my new apartment here! Ashley was a great help! Not only did she listen but did not hesitate to show me several options within my color pallet. I truly appreciated her help. I will definitely be a returning customer!

Do
Review №71

The store has beautiful furniture at reasonable prices. Moe has provided excellent customer and has been a wealth of knowledge with helping me decorate my new home . He really knows his stuff and has a great eye .

Ma
Review №72

PEOPLE DO NOT BUY FROM HERE. AVOID DOING ANY BUSINESS W/ THESE PEOPLE “MALIK” SUCH A HUGE FRAUDULENT. THIS PLACE IS SCAMMING PEOPLE LEFT AND RIGHT. REALLY DISAPPOINTED WITH MY PURCHASE . ALL OTHER REVIEWS THAT TALK GOOD ABOUT THIS PLACR ARE ALL PAID FOR DO NOT BUY FROM HERE OR ELSE FIND OUT FOR YOUR SELF ONCE ITS TOO LATE!! Avoid this place at all cost

Mw
Review №73

This furniture store is fraudulent and must be stopped. I paid for a bed (full payment) and they said they would deliver it in 2 weeks which I had no problem with. On the delivery day they forgot about my delivery I had to ask 🙄and they then scheduled it 2 days later telling me it was guaranteed(lies). No one came....they made me wait all day with no communication. Still haven’t received it absolutely disappointed. I truly wish I never walked into this store.I ended up getting a refund after a month of lies from them. My husband had to go in the store to get my money back because they kept giving me the run around. They should be investigated for scamming people

Al
Review №74

Got my vanity from there and was amazing ! The employee that helped me out alisha i believe was super helpful on everything and made sure i got my stuff delivered on time

ch
Review №75

Scam place and don’t waste your time and your money they lied to me throughout it’s about 3 months they didn’t make the order and the stolen my deposit.

Na
Review №76

Please e careful, I paid for furnitures and never received them, they will not refund my money. It is over 9 months.

Ja
Review №77

Ask for Walid !! Best customer service, he helped me pick out the perfect bedroom set for me. Very patient and kind

Ro
Review №78

On May 3 2021 I came to the store in search for a vanity set for a mothers day gift for my wife. I was asked if I needed help they showed me the vanity sets I purchased a set and they told me it was going to be delivered on Saturday. I received it on Saturday around 7:00pm. Drivers where friendly and the sales staff was friendly.

Je
Review №79

I walked in looking for a sectional and Angie was kind enough to help me out with my merchandise and the service was really good.

Me
Review №80

Oday helped me out and was great.

bi
Review №81

Great furniture, great prices, amazing staff! I highly recommend shopping here!!

Ch
Review №82

This is literally the WORST experience I’ve had with a furniture company, I have literally been waiting since OCTOBER, and all my items are still not here, when the delivery company would come I’d have to sit on the phone with the manager of the store to get things settled because the delivery company would want more money!!!! THE MOVERS ARE SO DISRESPECTFUL AND RUDE!!!! WHEN I RECEIVED MY BED IT WAS ONLY HALF THERE, I do not recommend ANYONE BUYING A FULL BED SET!!! I STILL HAVE NOT RECEIVED ALL MY PIECES OF FURNITURE AS I ALREADY HAVE PAID FOR IT, IF YOU WANT UN RELIABLE AND UNPROFESSIONAL AND DISRESPECTFUL SERVICE THIS IS THE PLACE TO GO TO!!!I wish I could give this place 000000000000000 STARS, LITERALLY THE WORST!!!!

bx
Review №83

Misleading information specially on the prices. The prices they are giving is too pricey, I got mine in other store for a very very good price. They sell it $800 something, but when you ask other person, It’s different price again. Some will tell you $600+ the lowest they can give. But I got it from other store for only $400+ see the difference it’s too big.

em
Review №84

I came here looking for a vanity set for my room and one of the employees Alisha, really helped me look for the perfect one and the prices here are great too.

An
Review №85

Nice place and good price

Sa
Review №86

I would give this 0 stars if I could. This place is a scam. They promise to deliver on one day and then dont show up. So tired of calling every day and being fed a bunch of LIES. Its been 3 weeks and I still have no furniture. Save your money and DO NOT SHOP HERE. I will be contacting the BBB. Believe all the negative reviews they are all true.

Kh
Review №87

Very good furniture and 100% legit highly recommended

Ad
Review №88

I really love their items - I went into the store excited and ready to order! None I mean NONE of the staff wore masks. People were walking in and out with no masks. There were at least 5 workers in the store maskless. The sales person asked me did I want to look thru the catalog and I agreed but asked if I could do so from my car as none of his staff had on masks. He offered to put on a mask but as I stated NONE of y’all have masks on. He didn’t trust me to look thru his catalog from my car which is clearly parked immediately in front of his store. Today is January 2, 2021. I like the furniture but not enough to die for it. Thanks but no thanks.

Lo
Review №89

I brought a lovely vanity, Alisha helped me so much I suggest you go to her she provides you with details and which one would work for you..

Di
Review №90

Hello everyone please please don’t waste your time and money on this store they don’t know what is going on I ordered my furniture 09/13/2020 and writing review today on 03/27/2021 and still waiting on my furniture they did deliver some in December 2020 and promised to deliver my cabinets in 2 week that never happened yet they don’t like to answer phone I wish I could give 00000000

Je
Review №91

Seems like a terrible store just based on all the fake good reviews and the real bad reviews.

Bu
Review №92

PLEASE DO NOT BUY ANYTHING HEREthis place is scam and the owner whose name is marcel which is not his real name, he is the worst person i have ever meet. I paid full payment for my bed mattress and sofa on June and still havent got full staff. He kept saying he will deliver but those are all lies. Next week i will make police complaint about this place. The positive reviews u guys are seeing those all r lying and they made it. If u dnt trust, make a purchase and u will see what i am talking about

ni
Review №93

Beware of this furniture store. They are liars and will scam you. Went with my mom to buy a dining table set during the third of week of November. Marcel promised us a brand new table and six chairs after I paid cash. The day of delivery, they brought us the table and two chairs that were on display at the store. Both were wobbly and had dents. Nobody called to inform me that an incomplete order was being delivered. I called the store and was put on hold several times. No apologies or explantions given. Marcel promised me that he would deliver the next day. Of course it never came. I called him. This went on for about three weeks. He said it would be coming and I would trust him. He never called me once. I would always have to call and follow up. After three weeks, I was fed up and asked for a refund. He agreed and asked me to come to the store. That same day somebody else called me from store and informed me that Marcel no longer works there and they have a new manager. They said to come to the store and they would help me. I went to the store and asked for a refund but Malik, the new manager, said it’s not possible because of a restocking fee. He said to pick out new chairs that would match the table that I had. I did so because I had no choice. The chairs were delivered to my house but one was damaged. After assembling one, I noticed they didn’t match the table that I had. I went to the store with my husband and brother and saw that Marcel still works there. Malik threatened to hit my husband. We left and came back a few days later to select a rug that they would be giving us for free. At that time they also told us the original chairs were available and would be shipped to us in two days. Of course that didn’t happen. Nothing was delivered. And I haven’t contacted them again because they are liars who scam their customers. Beware and stay away from them. We ended up ordering the original chairs on our own from somewhere else. Stay away from this place. Marcel and Malik are liars. They keep telling you that the furniture is on its way but it never is.

Ol
Review №94

I typically don’t do this but I have too. This store is a scam. I bought a sofa there and omg it was nightmare. After months of calling them for my delivery, it was even harder to get my money back. Do yourself a favor, don’t even think about buying something there. If I could give 0 star, I would gladly do it.

Am
Review №95

I had a great experience buying furniture for my new apartment. Ashley was so helpful and knowledgeable. I will definitely be coming back!

Re
Review №96

Scammers! AND the reviews that have 4 & 5 stars are FAKE! They are big liars! They tell people to leave a 5 Star review for a reward. None of those people are actually buying or receiving furniture from this store. It’s all one big scam.

Je
Review №97

I love their selection and merchandise. The associates go above and beyond to ensure that I am a satisfied customer. I recommend shopping with Marcel or Eddie.

Br
Review №98

Furniture store is an excellent place to get house full of furniture. The owner is Super nice. Delivery in a timely manner. Juanita is great. She is Excellent on keeping you informed about your order when it arrives and when to expect delivery. Apologetic when it’s something you want but not in store. All employees that’s there are great but I have to say my favorite would have to be Juanita. Keep up the good work guys!!!!

To
Review №99

This business is not honest at all. I purshased a mattress and they delivered a wrong one . I went there in person several times and also called but they kept promising to come change it which they never did. I have never been more disappointed in a local business

Mo
Review №100

Bad at everything, do not deal with them, they are liars

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