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JCPenney
610 Graham Dr, Sherman, TX 75092, United States
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JCPenney
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Review №1

I was pleased with the cleanliness and organization of the store. It was disappointing that they did not have many choices in sizes. I was looking for a jacket and slacks for my husband. It may be because of shipping issues that have been happening but still disappointed.

De
Review №2

I bought my father his Christmas gift, and I splurged and got myself a pair of leggings! The clerk was very helpful.

Ni
Review №3

The salon here does amazing work and the staff is super friendly. Ill definitely be coming back for future services

Ch
Review №4

I drove up to the store 5 minutes early not knowing that the open time had changed to 11:00am. I walked up to the doors to go in and a girl was on the inside cleaning the door windows. By this time it was 2 minutes until open and several ladies was standing there waiting to get in. An employee walked up to go in and they opened the door for her but announced that the store doesn’t open until 11:00. The customer service way would be to go ahead and let the public behind the employee because it was only about 2 minutes left!!Seriously??!Lost my business …..

Sh
Review №5

I shop the great online deals, and pick up in store! Thats it, the sales are good and free shipping to the store pick up!

La
Review №6

It was Fantastic !!They are having a black Friday specials Already

li
Review №7

Needs more dressy merchandise. But we still like it.

Al
Review №8

Friendly staff goodQuality at nice prices

Sa
Review №9

They usually have what I need. This time it was jeans. With such a wide variety to choose from, you can make always find something.

am
Review №10

I loved the variety of items, and the cleanliness of the store. That being said, the customer service left me feeling unnoticed and lost. I will say that the ladies inside the sephora shop inside jc were fabulous, very attentive, helpful and went beyond the norm. That was the best part of my experience. I wanted to look at so much more and wouldve spent a lot more money but, Im not gonna lie... it was so hot in there I felt like I was going to stroke out. No one wants to shop in a sauna, they really need to address that, I wont be going back any time soon.

Ke
Review №11

HUGE shout out of appreciation to the JC Penney store in Sherman, TX! I had a very unhappy experience on 7/18/2021 because of a large purchase I made and not being able to use my 5 gift cards because they were inactive (being quite old). I completed my purchase & paid for the merchandise. I went home & contacted the gift card dept and they helped to convert the balances of my inactive gift cards into a new e-gift card that was emailed to me. I was still unhappy about not being able to apply the gift cards to my recent purchase. The store H.R. manager (Kevin Harder) called me personally & provided a solution to my complaint. When I returned to the store, a very courteous young man (Drew, I believe) helped me resolve my situation and converted a very unhappy buying experience (gift card issue; NOT store issue) into an extremely happy situation. I thank everyone for doing all things possible to correct this situation and I have a renewed loyalty to JC Penney and their concern for customer satisfaction! THANK YOU ... THANK YOU!!

Jo
Review №12

Great people and a great store I hope it does not close, but it is looking a little bare

Ja
Review №13

Wont shop here for my son no more. Place has gone under and rather go to any other store than here.

Sh
Review №14

On Vacation. Stopped in Sherman, TX JcPennys. Had my Grey covered on my roots and he matched my natural hair color to a T. Custom Blend too. I love it! Thank you Girard. If you want your hair to look amazing let Girard do it.

Fe
Review №15

Went to JC Penney in Sherman, some old bat..... I told her at least 3 times my address and she still put the wrong address dn. Customer service made it sound simple as cancelling the order and give it a few days and try it again. Aint that some BS. So I go in thinking since it was THEM that ordered it & screwed up.. they could correct my address being that it was less than 24 hrs. Well no I just gotta hope I get the package. I definitely will not go back there because thats the second time that store has MESSED UP and not fixed it. They dont have a problem getting your money though, just too bad for you if they mess up your order.

Je
Review №16

Large selection at reasonable prices. Very clean store and staff is super friendly.

Ot
Review №17

My wife was able to find the perfect Easter outfit and matching shoes. Prices are a little high for our tastes but a coupon code from their website helped.

Jo
Review №18

Awesome service and even better outfits

Ky
Review №19

Great store friendly staff. Recommended

ro
Review №20

Really enjoy the store and the sales person help on fine shorts for men

Jo
Review №21

Good prices for school shopping.

Bl
Review №22

Great store with a lot of different optionsDiscount Gutter Services115 S Travis StSherman, TX 75090

Ka
Review №23

Bought some clothes, item from the salon and some jewerly.

BA
Review №24

Selection is getting even less. Too bad

Sh
Review №25

Great deals, sales & clearance! Store and bathroom so clean. Customer service amazing!

Ka
Review №26

It is a nice store. Sale was a little unclear but still a good one.

Wh
Review №27

Just had to return something and as always their service was quick and easy. Their staff members are always so welcoming, too. 😊

Pa
Review №28

Love Karla in the salon

Di
Review №29

It was okay just seemed to be picked over on clothing but did find some

So
Review №30

Always a great place to shop quality goods

Pu
Review №31

Prices were misleading. Got to checkout and the garments we chose were not what the rack price said.

D
Review №32

Helpful personnel!

St
Review №33

I love that store and the staff is always super friendly and helpful.The nice woman in jewelry helped me with everything I needed tonight...

Gi
Review №34

One of my favorite stores.

Da
Review №35

Love Amber at the salon!! She remembers us every time we go and does exactly what is requested!!

Va
Review №36

Store clean and good customer service

Sh
Review №37

Fabulous clothes and great jewelry.

Da
Review №38

Great selection. Great prices. Courteous employees.

Ca
Review №39

I always buy sheets there, as they are top quality. Love the clothing! Great sales, lots of clearance choices.

sa
Review №40

This JCPenney was great! The only downside was it was pretty warm in the store and the dressing rooms were closed due to Miss Rona. Both are problems Im sure are not usually an issue in the store. The cashier Jonie was really courteous and bubbly. I highly recommend the Sherman J C Penney.

So
Review №41

Store cashier was very friendly and helpful. I was able to get in and out with what I needed rather quickly. Thank You!!!!

De
Review №42

Really nice store. Very clean. Friendly associates.

H
Review №43

No plus size bras but all the other stuff was cute.

Br
Review №44

This place continues to get better with time and considering they were never bad this means allot. Paired with better quality products and some bargains too.

Be
Review №45

Helpful employees and a clean store always make this a pleasant experience.

Mo
Review №46

Been shopping here for years. Love it.

AV
Review №47

Dressing rooms were awful.

De
Review №48

Could not find the items I needed. Went to Ross and found them.

Sa
Review №49

Awesome, lot of nice clothes and dress pants m

Ka
Review №50

I wish they had more merchandise but I took my time and ended up buying a sweater and a purse. I always have liked shopping at Penneys.

Ni
Review №51

Clean store with friendly staff!

Ba
Review №52

I went in to see Amber for a color touch up and cut. She did an amazing job. The color is perfect. She cut it so its healthy again and looks great!

Ku
Review №53

JCPenney is a great store to go to They always have clothes that look really good on me and their prices are very reasonable. When I go in there I find it very hard not to buy something and I am a man. I like shopping for tools not clothes a JCPenney is the exception to the rule The people there are very friendly and they dont bother you which is worth going all by itself.

Ch
Review №54

Classic department store. Usually lots of sales. Not exactly a lot available for country men. But great for women, students, business men, church goers,gifts and such. Associates always seem friendly.

Jo
Review №55

Work on pricing

Do
Review №56

Miriam was awesome and she did a great job on my hair. Thank Miriam for making time for me today and going over the products with me, Your awesome👍😊

Cr
Review №57

Good selection but a little high.

La
Review №58

No decent boys sandals

ch
Review №59

Enjoyed the piece n quite while shopping

Su
Review №60

The cashier was very rude.

Mi
Review №61

Great experience. Got help buying a suit. Will definitely go back in the future.

Sh
Review №62

Nice and clean 👌

Li
Review №63

In a word sad. Only one person was helpful the rest just kind of walked around and only answered questions with vague answers as if they didnt know where anything in their own store was. Size selection was poor unless your plus size. It was as if everyone there was just waiting for a better life to find them an whisk them away. News flash that only happens in the movies, strong work ethic and goals or youll work there the rest of your life.

Ch
Review №64

Customer service at this location is superb!

Ma
Review №65

No suitable boys sandals

Bi
Review №66

Not what it use to be. Not a lot of variety as the past few years.

Va
Review №67

Store is starting to get new merchandise. Just couldnt find what I wanted

Mi
Review №68

Store is very clean and employees are friendly. Very busy during the holiday (of course) but they had all registers open and the line went quickly. They have a order online/pick up in store option which makes it easier during busy times. Their were no noticeable signs up front to where the online order pickup was, but it was in the back of the store in the home goods department.

Le
Review №69

One of the few full clothing stores still around besides Wal-Mart. Good quality clothing and bed and bathroom accessories I prefer their clothes in stead of fruit of the looms and hands. Good clean store, just not enough help, but thats to be expected in todays economy.

C
Review №70

Decent store. Nice selection. Sales are good, and the best way to shop. Otherwise overpriced for what it is.Nice staff

Ed
Review №71

Great deals just a little looking. Check out all departments. Great for nothing to do and have time.

Br
Review №72

Pleasant experience as always, favorite store that fits me and my families needs.

Su
Review №73

The only place, within 100 miles, where I can find the Lee jeans my boyfriend prefers. The store associates are courteous and helpful. The store is always clean, tidy, and well lit.

Ju
Review №74

This review is mainly on the salon. I walked in today without an appointment and was helped right away. I’m always so nervous about trying a new place because I’ve had some very bad hair experiences. By the luck of the draw I got Amber W. as my stylist. She listened to me, really listened, and did exactly what I wanted. I couldn’t be happier. I’ve already gotten compliments. I will definitely be returning! Also, Katherine in ladies clothing assisted me with some purchases on the way out and she was very helpful and friendly as well.

Ab
Review №75

Always clean! Get here when sales start, cause guys the goods go QUICK! Lol

an
Review №76

We were looking for a jewelry box, and a clerk named drew noticed and came over and priced checked the box for us and gave us advice.

Du
Review №77

Go see the Salon manager she is FABULOUS!! GREAT SERVICE AND AMAZING STAFF!

Tr
Review №78

Amber Walker does a good job on your hair

De
Review №79

We love shopping at JCPenney..relaxed atmosphere,friendly staff..

Ja
Review №80

I love jcp but it think their lingerie dept could be better organized. I was looking for a certain brand of panties but the sizes and brands were all mixed in together. And they were spread out across the dept. The last ones I bought I ordered online. I prefer to shop in person than online.

Ma
Review №81

I took my granddaughter out for a day together. We went to the salon to get her hair and nails done. The girl who did her hair helped her pick a style and did a great job. From there she went for a pedicure. Being nine, she wanted lots of bling and Hailey gave it to her. My granddaughter cant stop looking at her nails. She said theyve never been cuter! Hailey went beyond what was asked of her. Great job ladies! Youve made a little girl very happy!

Mi
Review №82

Very helpful people, they stop what they are doing, To take us exactly where the item are. Nice..

Do
Review №83

Great for shopping for large people and small they have everything you could think of except a grocery part

Ka
Review №84

Horribly .if I could post zero stars..Went in for a Bob will bangs my hair got butchered ...looks like someone took a razor to it so short nothing could really be done with it hair was uneven of course the worst part is knowing you have to go back to get it somehow get it fixed and being asked questions like have you had a razor cut lately thats how bad it was..thank you to the hair dresser who evened it out...and just for reference some free shampoo and conditioner and a coupon does not make it better I am looking at months before this hot mess grows back worst experience even and value for money 0.. This should never happen .to anyone..wish I could post pictures but dont see the option but they are on yelp...the only reason I went to JC Pennys was I have always believed that the stylist were skilled as Ive used them in many states ..boy was I wrong my hair is ugly

Sa
Review №85

The customer service at this specific location is horrendous, none of the staff knows good customer service. Do not go expecting anything but ill behaved staffing.

Ja
Review №86

Absolute best customer service Ive ever had in a JCPenneys and of all things it was on Black Friday I got help on the floor they were courteous this tells people were knowledgeable and trained well my cashier was pleasant at 6 on Black Friday she still had a smile on her face she had answers to my questions I will definitely make another trip back to the store and keep that as my store I shop at just for the fantastic

Vi
Review №87

I was one of those customers today and the girl working was so sweet and never lost her patience. She was very kind and accommodating and did get the job done.

Li
Review №88

Great sales! My go-to store for business attire.

ni
Review №89

They have the best sales! I got a ton of clothes for under $50. Cant beat a JCP sale & an additional 25% off😁

Ki
Review №90

Penneys carries good name brand products at great prices.

de
Review №91

Employees in the cosmetic area were extremely helpful

Di
Review №92

No one on the floor or any where except jewelry and checkout to ask questions of. Checkout is way to slow.

Br
Review №93

Couldnt fine a sales personwho could help me then finely find one and what I wanted she said I dont see any other one and I cant sale you this one so she was a lot of help guess next week I go to Target to see if they got the pots and pans I want and when I was checking out i ask for my receipt she said its in the bag I looked I said no maam its not she said ole will wont be going back

Vi
Review №94

Its always nice and clean and smells good when I come in!

Me
Review №95

Great store for school clothes shopping, they could have a better selection on Nike clothing for girls and young men. However still a great place to shop .

La
Review №96

Very nice and welcoming. Staff friendly and helpful.

fr
Review №97

Store looked great. Good merchandise. good pricing. Sephora event starting so front decorated with streamers and graphics

Br
Review №98

One of my favorite places to buy new clothes :)

Da
Review №99

It was a very nice store, they are having there winter items clearance sales with coupons for additional percentages off the clearance price

Gw
Review №100

Loved the mark downs and they have nice stuff

Information
100 Photos
100 Comments
4.2 Rating
  • Address:610 Graham Dr, Sherman, TX 75092, United States
  • Site:https://stores.jcpenney.com/tx/sherman/clothing-stores-sherman-tx-2969.html
  • Phone:+1 903-870-0489
Categories
  • Clothing store
  • Department store
  • Furniture store
  • Jewelry store
  • Shoe store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:12–6PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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