Discount Tire was very accommodating, we thought that we would have to wait, but was able to get the tires we needed and have them installed with new TPMS sensors in about an hour. The representative was very nice and informative. Thank you Discount Tire!!

Fast service, even if they are swamped. Took my womans car in this morning and they got me in sooner than they estimated. Cleanest restrooms and most comfortable waiting room in sierra vista with extreme care and attention to details. Family friendly music in there waiting room. Awesome displays explaining the difference in tires they provide and extraordinary shop windows to watch the professionals work on ur vehicle every time. Custom rims and tires can be requested and staff really bend over backwards to assist and excell in everything one customer could need.

Jonathan and Nathan were quick to get my car in and out with four new tires and no problems, even toward the end of the day. No more weird vibration and ready for my trip!

Got new tires but inventory count was wrong. Had to order last tire from Tucson. Got same day and finished the job. Service was good. Staff was very professional.

Great prices and excellent service

These guys are great. Their customer service is the best. They hussle and do the work quick and correctly. Dont waste your time other places, just come in and get your tires done right.

These guys are awesome. Ive been here a few times in the last year, and their customer service and professionalism have been unmatched every time!

I got there around 1655, hoping I wasnt too late for my 1645 appointment. Instead, I was told my appointment was at 1245. The gentleman behind the counter said no worries and they could still get me in. Even with the wrong timing, I was in and out (minus one screw in my tire) in about 45 minutes. Outstanding all around!

Great service! We will surely come back for my new tires 🥰

Discount Tire on Fry Blvd in Sierra Vista, AZ stands behind their tires. They have a good support team and if there is a problem, they go out of their way to take care of it. They take care of their customers. Thats why we have bought tires from Discount Tires for years.

They have a free tire filling place by the side. Amazing friendlyness

I would give 5 stars if not for the 3 hr wait. Called ahead for a reservation but couldnt get one. The service techs are always great.Discount Tire - Please put another store in SE Arizona! The wait is always too long here.

Had a tire issue and due to the fact I had bought the tires from Discount Tire, they replaced with a FREE loaner tire until the my new (matching) tire comes in.. Which will also be FREE. Wow Discout Tire really does take care of their customers.

Service was fast and efficient.Only complaints that I have:1. Those processing the transaction and installation do not communicate with those actually doing the installation. I asked to take a look at the brakes while all the wheels were off (simple), but the message was never relayed and the installer did not even think to check them, shocks, or any other part that could be an important safety issue.2. Counter help is not familiar with (or even heard of) several of the items on their website

Good service.. If you go to the shop see Miguel or John very good service men !!!

Had a great experience. Called on the phone. To see if they had my tires in stock. They didnt. So the gentleman, on the phone ordered the ones I wanted, beforehand.Without payment. Which was great. He told me within two weeks, they would be there. Within a week, they were. So I made an appointment. A week later. So I arrived there, I was there only 40 minutes tops. Payed & I was outta there. A+

Did a great job for me tires were a little late because of the Labor Day weekend but other than that they got them mounted right away and did a good job at it and went out of their way to do the best

Great service. Added air and reset tire pressure light for free. Quick and easy.

Ive been a loyal customer of the Discount Tire franchise for decades. They stay focused on getting the job done and satisfying customers to generate repeat business. They have a station for free air pressure checks. Yesterday they found and fixed a nail puncture and slow leak for me. I was expecting to have to buy a new in-tire sensor. They just said Thank you for choosing Discount Tire. Just tell your friends. Besides, its entertaining to watch their crew work. Theyre trained to be hyperactive. Its a hoot.

Discount tires is literally the best tire place around. I would never go elsewhere.

Had tire blow out. They replaced tire same day and out in 20 minutes!

I want to say thank you to discount tire for helping me when I had a flat tire! They were helpful and very kind! I highly recommend!!

Great service and prices

Came in for tire check (air) the young man was very helpful and very courteous.

Quick and nice service. Did not disappoint

Bought the tires on-line, it was simple and the compare function allowed me to see all my tire options and make the best choice for us. The information about each tire was the best I found in also looking at other companies and provided the information need for me to make a decision. We went to the store at the appointment time, got checked in easily and they got my car in at the time stated and got it done quicker than the time they said it would take.Went for a drive afterwards and immediately my wife said what a better ride and feel the car had.We bought the Falken Pros.

The service was prompt and well done. The staff was helpful and friendly. They remembered talking to my sister about her car on Wednesday when I went there Saturday, and were no nonsense when it turned out one of the tires she ordered needed a wheel as well and we couldnt get it at the moment. Refunded me for the tire with no haggling, and well be ordering the tire and wheel from them as soon as possible.

The new manager is not running the place well at all, very disorganized and slow!

As always it was excellent, was in and out in less than an hour and quality work

Were very happy with our new wheels and tires. Thank you for your great customer service 💜💜💜

Only complaint is they didnt put my chrome valve stem caps back on. Two tires didnt even have caps on them.I asked, they couldnt find my chrome ones.

Had a nail in my tire. These wonderful gentlemen fixed it for FREE!!! Staff is always professional and courteous.

Always use Discount Tire theyre very dependable and reasonably priced for such quality work.

Fast, friendly, professional customer service.

Best tire shop in town!Fast...Friendly...Covid Safe place to get a Great Deal on tires and Wheels or just get routine tire pressure checked

Find people who know the difference between a car and a truck!!!

I was in and out in 30 minutes fast workers thxs discount

I called 4 places and they have the best prices

Amazing service! Came out of my house to find my tire practically flat. I called and they told me theyd fix the tire for free if possible. I was in the shop and being helped within 30 minutes of pulling into the parking lot. Both of my low tires were checked and found to be unfixable, however the staff that helped me, Jesus the manager and Johnny the technician went out of their way to find a way to get working and safe tires on my truck. Jesus was able to work with me on a great deal and Johnny was very professional and seemed experienced and quick. I would definitely recommend this shop to any and everyone. From a quick fix to a whole new set. Theyll help you out. Just ask for Jesus abd hell hook you up! Awesome service!!!

Went to discount to get a patch for a screw I had in my tire that I purchased from them with road hazard. I waited 3 hours and all they did was plug the tire. Never coming back. Not the first time theyve screwed me around. Ive waited for hours to get a rotation and balance only for my tires to shake even worse than before. They might as well be Walmart

Ive been going through this discount tire for 16 years, and have always had great service here. Very nice people who always make me feel comfortable and welcome. If theres an issue they resolve it without any attitude or argument.

I had just picked up lumber for a deck at Lowes near Discount Tire. I was concerned about the air pressure in my trailer tires so I visited this business to have my trailer tires checked. I was astonished to find they have an established lane offering a free tire air check!!! I drove in, had all tires checked and filled on truck and trailer, free! I was on my way in 5 minutes and comfortable that my load would arrive safely. Thanks, Discount Tire. I will remember your courtesy when I next need tires.

Worked with Jesus. He saved us a bunch of money. Got done quickly and well. Its worth being a returning customer to Discount Tires

Excellent service with quick response. Will be recommending to all. Thank you

Great customer service, only thing is that it takes hours sometimes.

W have always had a good experience with Discount. Thats why we brought my vehicle here last weekend to repair a tire leak. Three days later and tire pressure is down to 20psi again. I live in a very rural area and transport two small children down a windy mountain road each day, so it was very important that this was addressed and I assumed it would be taken care of. Now not only do I have to stop for air again every day this week on my busy commute and pray my tire holds, but I have to commute from my rural area and wait for 2+ hours again next weekend. We will be using a location in Tucson and will not visit this Discount again.

Went out of their way to correct my issue, at no charge.

Been here for tires twice now. Great store, great staff. I have oversized wheels and tires on my vehicle and they do a great job of being careful with them.

Want to talk to a human, not a repeating useless recorded message.

Always buy my tires here because they stand by their products. I also appreciate their free drive in tire and air pressure checks. Great service from anyone Ive encountered here.

I have always received exceptional service here. The crew is quick, and fun to work with and they offer competitive prices for every budget. They have always provided intuitive knowledge, and work very efficiently. They also provided free tire repairs when I had a nail in the tire. The facility is clean, and well maintained. They also have comfortable seating, music, and coffee while you wait. You can also see into the mechanics bay for those who want to watch the work being performed on your vehicle. I will always be loyal to this company, and happily recommend them to friends and family alike. Keep up the fine work.

I went there with a flat. Waited 90 minutes for the staff to look at the issue. They only put air in the tire. The person who had me Wait 90 minutes did not look for a nail or screw. I went somewhere else. There was a screw.

Had 2 tires replaced, they got it done within a half hour, courteous front counter man, had me in and out pretty fast.

Great service! They honored my warranty I purchased on 22 inch tires in ABQ. 40 bucks for a replacement tire that arrived in two days!

Always the best service. We drove 120 miles to use their service. Came without an appointment and they worked us in and it only took an hour!

The sales guy was on it very very helpful

Excellent customer service!! Clean inside and fast too! Would definitely recommend!

Came from out of town with nail in my tire. Come too find out that rascal was just barely into the sidewall . To where it wasnt fixable😟. They got me a new tire on and I was on the road again👍👍🤠

Fair price and fairly quick for a walk in purchase. 🤠

Good experience. They were very busy yet still got me out within an hour. Dealt with several employees and all were courteous and polite.

Made a appointment and when I arrived at my scheduled time, they had a stall reserved for me.

Great service and excellent wifi connection

Some businesses just know how to treat customers and provide a service. Makes you wonder why other tire stores, really any other businesses arent run as well as discount tire

I give five because they were really busy today with a decently large crowd and looked like a shipment of new tires coming in. Was in and out within 30 minutes replacing my tires. Pretty great stuff lol

Staff needed more training on updating information in the computer on my purchase.

Even though they seemed busy. They got me in and out relatively quickly. Team seemed to work together efficiently. Due to COVID, I did have to stay in my vehicle but the staff wore masks the entire time I was there.

Quick in and out. Tires always in stock

I only got air in tires

In October of 2019 I used their promotional credit card which was through synchrony care care. The line of credit was $1000. I used $527.88 of that on tires. It was supposed to be interest free if paid in full by April 21st. I made my monthly payments.The problem is that you have to make numerous calls to reach someone. One person does not know what the other is doing. There are hidden interest and service fees. I asked for paper billing to come in the mail. Instead, they emailed me and it went to spam. Etc. So they kept hitting me with late fees. Then those fees were supposed to be removed but never were. Nothing was done correctly. Of all the money I paid into it, only $71 was credited. This was the worst promotional I have ever dealt with. Never again. I do not recommend this to anyone.

Always very helpful, and super quick!

Skidded in right before closing, covered in spilt soda. They were still courteous enough to treat me like a rational human

The customer service is always great. They work efficiently.

All the employees are 20-something year olds who are always joking, excessively. ive concluded the diagnosis i receieved from jose or whatever his name was, was a farce and i should have went elsewhere, instead of losing out big time on a ridiculous price for something i likely didnt even need. the psi in the tire i recieved didnt even match the rest. i recommend going someplace run by adults.

I have bought tires from Discount Tires for at least 20 years. Today was my first BOPIS order. I arrived 15 minutes early as requested at 8:10 am. By 8:25, I was getting in my car with my new tires installed. I couldnt be happier with my visit. Kudos to the staff that got me in, iut and on my way in outstanding time. I wilk continue to buy and recommend your store to others. Thanks again

Great company to do business with.

Needed tire pressure checked. Had to wait for 15+ minutes, not bad as they were busy. Employees were nice. Wished everyone was wearing a mask, and for those who were, wished they used it correctly. Kept my window up, just in case.

They were great helpful and got it done right away!!

I shopped around from Douglas to Sierra Vista. Discount had the best price, and service. I had 4 new tires installed, balanced, and rotated. They dont do alignments, but gave me a coupon for $20 dollars off, which is redeemable at two locations in town.

Fast friendly knowledgeable crew, highly recommended

I stopped by the other day to get my tire pressure checked and I was on a slight time crunch but I know these guys work really hard so I waited patiently at the cones that said the “wait here”. Well a guy came up behind me and decided he needed the check more than me and pulled around me and pulled right up to the station. I couldn’t believe it! So I called the store on my cell phone and told them what happened. I have worked in customer service my whole life so I expected they would service his car first since he was already there so that he wouldn’t cause a scene and then take care of me. I would have understood that. But I was wrong! An employee came out and told him “the cones say to wait there and she was here first”. He peeled out and sped off! I thanked the employee multiple times but he acted like it was no big deal at all and that just how things are there. I was really impressed cause I know it’s not always easy to stand up to people like that. Thank you guys again!!

I was pretty disappointed in a recent experience with Discount. But, in the end I think they did what was right and restored my faith in this company. I had to fight with them a little bit about a situation. In the end they were responsive, and for that I am grateful. I appreciate it when a company is responsive to a customers concerns.

Awesome office staf and workers

Helped by Jon L. And Alex. I have been a long time (many set of tires for many vehicles) customer of Discount, I just wanted to say this store, in Sierra Vista, has excellent customer service and I feel confident youll be pleased as well.

Customer service is awesome and pretty fast...but prices are high

Got decent deal on rims and tires they had they are very prepared for covid u even have to drive your car into the garage so only u r ever in your car and they have alot outdoor seating so you can wait

Always love coming here. They are responsible, respectful and helpful. Highly recommend

They are quick to get to you and ask what you need. If you ask they will give you an estimated time of how long it will take. If you are there to get air in your tires, you can do it without leaving your car.

Fast good service.

Free air and good service!

Even during this public health crisis, the men at our Discount Tire understand the importance of tire safety. Theyre here and working as hard as ever. Theyre showing GREAT attitudes and GREAT service. I talked with Ruben first, but every one of them is doing a super job! Thank you DT!

They are always slow here and dont bother about making an appointment as they dont honor the appointment times. Time to find a new place to buy tires.

I have been with Discount Tires since I moved into Sierra Vista, and I have to say that they do a good job for me. Even in my last case, where I had a chunk missing from my sidewall (curb bite). They replaced the wrong tire and when it was noticed, replaced the proper tire at no extra charge and gave me a proper rotation to compensate. They also have a free pressure area for those who wish to drive by and get their tire pressures checked and leveled. Offer a pressure pen in the office, and not the flimsy flat, but the durable squares. They have been my go to for as long as I have lived here, at least six separate cars in eight years. The only downside to this place (not their fault) is the drive way on the lot to their parking lot. The lanes are (currently as of this post March 2, 2020) loaded with potholes. This should be cared for soon though as a city requirement no doubt.

They are very helpful,and concerned, about your need,I wont buy tires anywhere eles,i love it there

Staff has always been helpful and selling the most expensive service or products. Has drive up tire check that is very fast

Several months ago I picked up a nail in one of my truck tires. I took it in to have it removed and the hole plugged. I expected to have to pay for the service but they fixed it quickly and for FREE. Great customer service thats paying off; Im getting 4 new tires there next week. Great prices too.

Ruben has the best customer service! Im disabled and he took the time to help me and got me exactly what I wanted

Everyone that works there are awesome. Customer service is great and quality of work is even better.

I never tire of this place....

Service was quick and efficient 👍 Staff was friendly.

Juan, Miguel, and Alex took amazing care of us. We came to visit our son during the holiday weekend and got a flat tire at 4:50, ten minutes before their office closed for the next 3 days. When we asked if they could help us, the entire staff surrounded the vehicle, changed all of our tires out, and had us back on the road by 5:15. Any other place would’ve probably told us they didn’t have time to take care of our needs, but this group went above and beyond to make sure we would be safe on our drive home. Thank you so much!!!!