Jade was very nice & cooperative while I was at ATT being added to my sons line.. thank you!!

Very fast and friendly. Dude knew his products and what he was doin. Definitely a 5 star visit.Dudes Riky. Like Ricky Bobby

At the store in Siloam Springs, ask for Riky. He is extremely smart, polite and will help answer or fix your phone issues. He is the only reason we shop at that at&t store. He goes above and beyond. That kiddo deserves a raise. :) 😀

Excellent customer service. Thorough explanations of what my plan included. Very professional. Will recommend and will use this store again.

Helped me get everything I needed for my business. Great service. Highly recommend.

Luke was amazing he goes above and beyond to help his customers that was the best experience I have ever had in a phone store I did not have to wait at all and he got right to work he helped me with everything I needed and answered all my questions thank you Luke you was awesome

Great customer service! Went in to pay a bill and they asked if I wanted to save some money I was able get a new phone and save money.

We got excellent, fast service from Riky. He was able to answer all of our questions and get us exactly what we needed. He is always a great help!

Last week I went into the Siloam Springs AT&T store and George helped me out! He was fantastic. He was eager to help me find a new phone that would work for me and my wallet. He got me a great deal and helped me even save some money. He set me up with the IPhone 11 with some cool accessories and even talked me into purchasing a pair of air pods. I have always had a very easy experience when I go into this store.

Friendly staff. helped me get a good deal

Needed a phone for my business and the staff was friendly and got me a great phone

Luke was the most amazing sells rep I have ever worked with. He help us select a phone that met our needs and set it up. He was willing to go above and beyond to help us. I was stressed going in thinking I was going to loss everything on my phone and left with everything being save. He was patient as we worked to get by phone to charge enough to may this all happen. All sells people should take lessons from him.

Awesome store. Got what I needed. Friendly staff.

Marco was amazing. He helped me setup and transfer a line for my father today and upgrade my moms phone. They are both older so he made sure everything was good to go for them. Had a great experience at the store and with Marco he is the best

The customer service at this store is absolutely amazing! Anthony went above and beyond to make sure I was happy with my new accounts. Thank you!

Greg was the coolest AT&T representative we’ve ever had! Me and my husband went in there to get a watch for my birthday and walked out actually saving money on our bill per month! Him and Jaeda kept us laughing the whole time we were in there! Absolutely loved our experience and will definitely go here for future business and questions! Thanks guys!!!

Great service at AT&T store!

Marco was AMAZING!!!! He made everything so easy. He was helpful and very personable. I have always had a great experience with this store. Would recommend it to everyone.

So the service from the young lady at the AT&T in Siloam was horrible. She was rude doesn’t tell you the truth about your service. Service was set up incorrectly and then when called them on it they denied that. Won’t let you return phone even if it’s under the 14 days. DON’T go there they are a third party to AT&T. Horrible Horrible service 👎

Great service! I was on the phone with customer service for over an hour and they couldn’t help me. I went Into the store and was out there door in less than 15 with my problem solved.

Very nice people went above and beyond to help me out thank you Jade

Went in with a question about an email I had received. Stood near the door for awhile trying to figure out which people were customers and which were workers. There was no greeting when I arrived, no “I’ll be with you shortly”, etc... Finally realized that there was one employee and all the other people were customers waiting to be waited on. Customer service definitely needs to be improved. I really don’t want to have to drive to the Springdale store, but most of the time I think I would be better off.

Ricky did a great job helping us pick out a phone for our son. He even stayed late to help us transfer everything. Awesome job Ricky!!

Nothing short of excellent service from the GM George Marroquin and his team!! They where on their game 100%!!

They make things to complicated

Shelbi, Marco and Luke were all very helpful and patient while helping me resolve a data issue. the AT&T tech support was very unhelpful and rude to them. Please treat your store employees better and improve the tech support

Luke in the siloam springs store was the best he was very helpful and very friendly.

George was fantastic! What a great experience. He was friendly, knowledgeable, helpful and very patient when answering my plethora of questions! 😊👍🏻

I purchased an I phone 11 from Apple and the associate I spoke with when I called to make an appointment to get my phone set up, she rudely said if I didnt purchase phone from their store then they wont set up the phone for me because Im a prepaid customer. Thats odd because I purchased a Google phone from purchasing power three years ago and took it in and they set it up for me. This associate is uncaring, rude and gives ATAnd T a bad name. I will move my business elsewhere.

Finally, someone that could help me. I spent over 3 1/2 hours on the phone with ATT only to be told that I need to go to a store. Went to Siloam Springs ATT and Jade got EVERYTHING done that I needed for my account. Thank you Jade for your patience and fixing my account.

Nothing to write home about. They have very little inventory and a small staff. Not sure if this is a franchise or how it works but seems to be doing as little as possible to keep the doors open. If you need help from an AT&T store I’d head south to Rogers, AR Pinnacle Hills boulevard. Much much better store.

Ricky Vasquez was awesome. He did a great job taking care of us even though we arrived at almost closing time.

Marco was AWESOME ! KNOWLEDGEABLE, FRIENDLY, ANSWERED all questions. Husband very SATISFIED ! THANK YOU*****

Luke was awesome help and was very friendly! Was so happy he helped us get a phone.

I went in for a new sim card. Asked about all my information on my old sim card, they said nothing was saved on it. Get home, missing contacts, etc.

Amazing service!Seriously!Justin that works there went far and above to help non AT&T customer work out issues with a used iPhone for free.He was so helpful that I knew I needed to purchase something before leaving.I Support businesses with people like this working there.

We went in to upgrade a phone and had a great experience. The representative was knowledgeable and we were in and out in under 15 minutes

I am an 18 year AT@T customer. Last year I went to the store in Siloam Springs and purchased an I phone 8plus. Under the promotion I received a second one free. Problem is it was not free. I have paid for both. Their reason why was because I did not activate the phones on the day of purchase. That is true. I bought both phones on December 8th i activated one on Christmas for my daughter and the second I activated the next month when my brother became an AT&T member on my account. The AT&T sales person knew this because I told him exactly what I was doing. If at that time he would have told me I needed to activate the phones at time of purchase I would have. That would have cost me 0.00. Instead I have had to pay $1000.00 extra. I have talked to everyone to allow AT@T time to fix this. It has been over a year. I have 9 months to pay the remainder of my obligations. I am an honorable person. When that is done I will be moving my 9 line account to another carrier. Goodbye by AT@T.

Friendly and knowledgeable staff.

After an hour online, went to the store and was told I should just go online, then calling customer service and being on for an hour then disconnected, and another 30 min with another rep on the phone, who ended up telling me to go online—— this not-so-merry-go-round FINALLY ended with a trip back to the store when I knew Luke was working. Customer service is a dying art that AT&T needs to value more highly. At this point we are only staying on AT&T because we know that Luke will help us sort out the issue, no matter what. He is professional, friendly, quite knowledgeable, patient, and kind. Clone him!!

Love everyone at the store. They are super helpful and friendly!

The representative was very helpful. Got my issue fixed quickly. Highly recommend this store.

Ricky & Jade were the most helpful representatives!!!! Great customer service!

The salesman and intern was very helpful. We stayed in the store for over and hour and they were patient and helpful the whole time.

Its hard to get anything done there.. not because they dont want to help you but because there is only ever 1 person working and tons of people waiting... They have good customer service they just need more people working to service the customer.. *waited almost 2 hrs just to pay a bill and decided to leave and Ill just have to check back the next day.

Jade did a great job setting up my new phone

Great service but try to go in when its not busy or it might take a lil while.

Eddy was helpful and patient. Helped me step by step with backing up my phone and upgrading it.

I had great service from sales rep Luke Wahlgren at the Siloam Springs, AR store. He was very attentive to my needs and I left feeling relieved to have my phone and plan in place.

Very helpful staff. Appreciate them very much.

Eddie was extremely helpful in helping me with my photo issues. Great service. Thank you Eddie.

The staff was very helpful and knowledgeable.

Worker was rude and didnt even try to help us find what we were looking for.

They were very helpful and nice! George gave us very good service and was very helpful and very nice.

Great customer service! Answered all of my questions and then some! Definitely going to this store from now on!

Best service ever! Ask for Ricky!

Did a great job taking care of us

Thee best!The name said it ATnT Store.

Luke is the man best phone experience ever

Needs alot of help it is 2hrs every time I come here?

Luke helped with everything I needed. A+

👍

Thought I was getting hooked up with a great deal from a friend anyway she lied threw he teeth about my contract being bought over only had half my money to pay the Verizon contract so200$ short because she loaded me up with some Bluetooth speaker, nice charger and case and I asked her is this gonna come out of my money for the contract she said on no youll get 568 or so thats what I paid to close my contract with Verizon. Anyways dont buy from Jade she lies.

Do not use this store, the staff I dealt with was very limited in his knowledge on 9-16-16 at 5:30 pm.Had problems with ios10 update and the kid wantd to send telephone back to apple on a warrenty issue, I explained that I would do a factory reset before I sent the phone back to apple and he became very hateful so I left, this store will no longer receive any of my business as this young man was either lazy or incompetent!

Excellent service, very nice people

Site said they where open but no one is in the store. Last time I stop here.

Only one worker took about 45 minutes to get waited on just to pay a bill while another worker was outside sitting in his car

People are very caring and happy with the service

Good place to get a phone

Really..! Call a local number to the local store, and no one answers the phone and you get a recording that they will call you back in 24 to 48 hours ....

Very nice and very helpful

Store sucks went in today and the sales didnt even acknowledge I was even waited 10 mins and left

I liked the service

They dont care about doing business employees are just there for a pay cheque

Good and knowledgeable people

Pour service will not go back.

Eddie is exceptional.

Got what I needed

Waited 15 minutes to buy a charger

Slow customer service in store

Personal is incompetent.

Eh