Very helpful staff. Severino is excellent!

Braden was amazing he had great customer service. I came in the store ready to leave the company. He was able to explain all.charges on my account. As sto some charges I was not aware of. He answered all questions. I had. Was able to tell me of the different promotions and ways to see money. I walked out the store extremely happy and even with a new phone. If you are ever in the somers point location for atnt Braden is your guy to see he will not leave anything unanswered and he is very knowledgeable

Braden was so helpful while purchasing a new iphone.He gave great customer service and left us know about all of our options This young man made our visit hassle free,fun,and even saved us money.

Shane was super patient and overall knowledgeable and helpful with my iPhone questions. In reality, all of my issues were Apple-related, not AT&T-related, but he helped me nonetheless. Grateful for his level of customer service. As someone in customer service myself, I appreciate it.

Nick was awesome,, he resolved my issues and answered all my questions!! Sharp guy who works hard !!

My simm card went bad right around Thanksgiving. I rushed to to the store at 9:00am. Nick was the best!! He got my phone up and running in no time. He is friendly, competent, and courteous. I would recommend this store and Nick to everyone.

Well I got my phone from this company,and I pleased with the service they provide 😊😊

Carlos was very helpful showed me everything I need to know, help me get the deal I wanted. Overall great service

Would highly recommend this store, and the store manager, Nick. We switched from sprint to AT&T and Nick was extremely helpful and very knowledge. The transition from sprint to At&T was made easy and mostly handled by him. Any questions, concerns or help I needed he was alway available. We have been a customer for just over a week and the cell service is outstanding. Thanks again for all your help.

Would highly recommend this store, and Shane in particular, for his helpful manner and knowledge of the products offered. He was able to find/delete the contents of my stolen iPhone and restore all files to my new phone that I thought were gone due to the phone being stolen. Appreciate it brother! Thanks again for all your help in recovering these files, can’t thank you enough!

Shane treated me with respect and kindness as soon as I walked in the door trying to figure out a feature on my phone.He also went the extra mile helping me to purchase a new case and worked out a discount.After I left and tried to put my clip on the lovely case he sold me it didnt fit.Returning to the store he happily helped me return my case because it wasnt working for what I needed.If I owned a business today which I have in the past, he is the kind of person I would employ.

Fabulous support!I highly recommend Carlos as he really cares

We stopped by the Somers Point location yesterday to reset our code, but were greeted by a great staff that put cartoons on for my son and helped us setup our phones, put on screen protectors, etc but we didn’t even buy them from the store? We had ordered them online! They didn’t have to do anything for us really, but they worked on our account for like an hour! I won’t go anywhere else, this AT&T store has the best customer service!

With a packed store and people coming in and out all night, Shane was not only able to manage every customer that came in the store, but also showed exemplary customer service skills and made sure he did everything he could possibly do for every customer that came into the store. Shane was more than helpful getting my wife and I signed up on new phone plans and went above and beyond to help make sure we had a positive experience and answered all of our questions. Shane is a great guy and the store is lucky to have an employee that is willing to go the extra mile, no matter how busy the store or how late in the day. Thanks again Shane.

We stopped in the other day to update our plan and add a line. We were greeted right away and the kids were offered cartoons of their choice on the TV (after asking if it was okay first). All three associates there helped us at one point or another. They were knowledgeable and offered suggestions on plans, pricing, and phones. We have been AT&T customers for over 20 years and that was one of the easiest in store experiences we’ve had.

Today I had the pleasure of working with Shane. He was extremely helpful, professional and kind. I hope that AT&T and his managers recognize this young man. I went in all stressed out over a phone issue and left calm and happy! Great customer service Shane! Thanks again!

Just came into the store to replace my 5S.....yep, I said 5S.......and it must be Christmas cause I had an Angel to help me. Angel was courteous and knowledgeable. Together with Shane they made the transition so easy. Thanks guys!!!

This is a great store for shopping new phones. Nick in sales was very helpful and generous while I was in need of a new iphone. He went above and beyond to provide good service, highly recommended

I stopped by for quick service and I cannot express enough how helpful Shane was. Typically places push you away around the times they close, but he was available with open arms.Thank you for you help Shane. It is the little things that over the years have made me continue to service with AT&T!

To whom it may concern,I wanna let the powers that be that Nick at the At&t store in Somers Point bent over backwardsIn helping me solve some phone problems. As of today I purchased a smart phone from him and he is helping me with acclemating me to the phone and I greatly appreciate his 5 star service.Cordially yours, Michael Chaves

I came into the AT&T store after leaving T-mobile because I’ve recently had a bad experience with them. My son and I are going with the prepaid. We were helped by Nick who was very polite and helpful, great customer service. Thank you Nick!!!! I will probably continue to use this store even thou I live closer to the Rio Grande area.

It was a great experience! Nick was awesome to work with and was very helpful. 5 stars!

I walked into the store and was immediately greeted by Nick. Its been over 5 years since I walked into a phone store. Nick was able to help me pick the right phone that suits my personal and professional needs and transfer everything over. I would highly recommend this store over the other stores in the area.

Very attentive and great customer service... my son thought his AppleWatch was dead, thanks to Angel and his knowledge with Apple products he was able to not only power up phone again but also sync it with his iPhone... AT&T is lucky to have Him

Nick and Angle were a great help! They got my dad all set up with a new phone and seamless transition of all his phones data. Thanks for all your help!

This review was initially meant for the AT&T in Brooklawn... But it was going to be a negative review... But after being helped by Angel and having all issues and concerns solved I decided to leave a positive review only to find out that he regularly works out of Somers Point... Both AT&T and Somers Point are lucky to have someone like him in their team...

Came into AT&T with my mom to switch over plans. Nick, an employee helped my mom and I tremendously. He was so helpful and did everything for us to get us going. He went above and beyond to make sure we were satisfied. Had to get in a review for him so whenever you come in ask for Nick!!!

Shane greatest us immediately and helped us answered our questions in short order. He was professional and knowledgeable. I was very satisfied with the service and the resolution to my problem.

Buying a new phone during Covid was a challenge but Shane at this location made it amazing! I called before to make sure I’d get help setting up phone, and through face masks and social distancing Shane made it all happen. I drove over 30 miles to get to him and did I make the right choice! I’ve always dreaded going into the Att store as it took forever, but I was in and out in less than 10 minutes! Thanks Shane! I hope you’re there when I need you again!

WOW...CUSTOMER SERVICE AS IT SHOULD BE! As mentioned in another review our recent experience flipped our prior opinion of going to the ATT Store. Thanks to Shane and Nick/Mgr we were not hit up with a hard sell or suffered a lengthy time in store for new phone set up. Shane was first contact when I called to confirm if open during COVID-19 (they are with masks/social distancing). He was knowledgeable, courteous and upfront as to cost and best plan. All apps/contacts and photos were set up in my phone in no time. Next day I came in with my brother to get him a new flip phone and this time Nick/Mgr provided the same excellent experience. Both Shane and Nick offered assistance to answer any questions/problems with our new phones/plans. Well done and *thank you* !

Both the manager and the sales associate at this location are very knowledgeable and professional. I always have a positive experience.

Was with Verizon for over 15 years. They screwed me over big time. A friend of mine just switched to ATT and recommended this store. They didnt lie. Thank you Nick for all your help and explaining everything to me.

Nick an angel did an outstanding job. Their knowledge of the product was excellent. They were very professional and very efficient.

Shane was very very helpful with saving us money on our cell phone coverage. He is helping us to save money in direct tv as well. Thank you! You made my day!

Shane was awesome today. He was very patient with me and went above and beyond. While I was being helped an angry man entered the store and started yelling at everyone. Shane went out of his way to calm him down and help him. He had the patience of a saint!

Nick was very very helpful with setting up my new phone and account. You are blessed to have someone like nick working for you . Gertrude smith

Great service 😊Very Professional - and they didn’t mind my numerous questions 😊 Very happy with the experience

Shane was so helpful and had a wonderful personality. He’s a great young man.

Angel was very helpful and professional. Helped me get a new phone and also set it up with no problem... thank you Somers Point AT&T.

Received excellent service with no wait time. Never felt pressured during interaction and Angel helped me setup and transfer my phone in no time. My new go to store, thank you AT&T.

Not only was I satisfied with the service, but the representative, Angel went out of his way to make sure that he did everything he could to please me and two other customers I watched him service while my phone was transferring data and pictures phone to phone because I didn’t have a recent backup“Angel” was an angel. I rated him 5 stars in spades.

Nick was extremely helpful and informed of how to answer my questions. He satisfied my previous errors and applied every future requirement.A professional technician and personal representative.Bill Flynn

Shout to Shane for the BEST customer service. He was super knowledgeable and efficient! Definitely recommend to anyone!!!!

Good service, friendly and helpful. Would have liked sales person to be a little more proactive in finding best deal for me. We were about to sign the deal on one plan when I noticed another promotion on the wall which turned out to be better for me

Great store. Upgraded me and took the time to make sure I left with all my questions answered. Highly recommend going here I always find it quicker and they’re much nicer then the other At&ts in the area.

On Wednesday, went to this store and Nick was very helpful with phone I purchased.

Nick was such a great help and was very quick in helping us resolve the problem with my phone, even though the store was busy. Such a pleasant experience!

Staff at this location was very helpful and knowledgeable... especially Angel (A+)... will definitely return for more business.

I was afraid to come out today because Of the virus, but I felt at ease immediately when I was the only one allowed in the store. Then Shane helped me out while keeping his distance and got me set up with a new reliable phone!!

Shane, Was very helpful, pleasant and kind. He took care of all my needs.

The manager, Nick, was very helpful and we will come back when we need new phones!

Wonderful experience with purchasing new phone with Shane, Somers Point Store. Shane and all co -workers were awesome.

I went today to see about a new phone and met Shane. He was a perfect professional and let me know the best things that were available to me. We finished up with a new phone and all the information I needed to go with it.

Angel took care off me switched phones for me asked me questions and answered all questions for me a real great guy thank u art for having great people working for u

Stopped in on my way home for work. Needed a new case for my iPhone 8 Plus. No problem; shopped around to find the case I wanted. When it was time to pay, I had to wait a while as what appeared to be the one person working was with another customer picking out a phone and service. Took too long to pay. If you are going to run with one person, perhaps explore self checkout for merchandise only sales.

Nick was awesome at helping me set up my new phone with First Net!

Provided great assistance in setting up and helping us purchase our new phones.

Nick spent hours synching my smartwatch when everyone else could not figure out the problem . His attention to the customer experience was greatly appreciated.

What a pleasure having someone so attentive and courteous and patient. Thank you Issac for all your Help . I Love the New Phone! I highly recommend you see Issac when you go. A+++++ Customer Service!

Fantastic service very personable I felt he was family I even wet from Verizon 20 years to AT&T Thankyou

Angel helped in a great purchase made easy by his proffesional manner. Will continue to make this our go to store!!!

Had issues and Angel helped us ! It was very appreciated

What a pleasure it was to visit this retail store. We had a bit of a wait, but we were courteously greeted by a wonderful associate named Dashown Waller. He was so helpful with technical work we needed. He set up a child’s account for us and fixed our problem. What a pleasure to be treated so nicely. He is an asset to your branch!

Nick did a fantastic job switching over multiple phones from apple to Samsung, thanks again!

Great customer service... definetly recommend going to this store...

As we ALL know, when our phones go down we feel helpless and out of touch. Nick has been a life saver!! New phone, data transferred, and out the door. It has been a pleasurable experience. THANK YOU NICK!!

Very professional and extremely helpful. Thanks Angel. Thank very much!!

If youre in Somers Point and need help with your At&t phone. Go in the store and ask for Nick. He is the best guy and will help you with whatever you need!!!!!

Matt was an experienced, down to earth, employee. He went the extra mile getting me set up with FirstNet. Couldnt have asked for a better experience. Thank you again Matt.

Shane and Nick are the best ! They helped me get set up with FirstNet and as a first responder having the best service on our phone is what’s important. You guys rock !

Always a pleasure at this store! Kenya and Matt have helped us with our every need from phones to Direct tv . Matt even had Kenya in the phone and she helped us on her day off!!!!! Thanks to the both of themTia DeVita

Kenya was great! Great experience helped us purchase a new phone with no issue

If you’re at the shore or live around here definitely recommend going. The pretty young girl working here made our vacation to Ocean City so much better and fixed al our problems. Very professional I’ve always dread going to the at&t stores till I came here. I wish the stores near me in Philly were more like this one. Thanks again!!!!!

Customer service was excellent Angel was patient and very informative

Friendly, helpful and informative.

Nick provided service above and beyond expectations. AT&T is luck to have such a pleasant associate.

Awesome! Nick was so helpful

Terrific customer service when I purchased a new phone. Happy to be with ATT. Highly recommend this store!

Great service. Very helpful when I come in.

Ken was a great help setting up my new phone.

Great personnel work here . They actually help you out here and they take their time helping you

Employee at store inserted wrong SIM card into new Galaxy Note 9 that caused us to contact AT & T direct. Brad did a great job at AT & T customer service to rectify a bad situation.

I know that its common for a customer that doesnt get what they want to give a bad review, so heres one.My wife and I stopped at Somers Point At&t to price phones,decided $800 was too much..The district manager from Cherry Hill was working that day and suggested we get the new Samsung A6 for half the price.Theyll be a drastic upgrade from our Samsung S5s so we decided to get 2.Big mistake..Everything about these phones is a down grade..Camera is terrible.,sound is terrible, reception is terrible. Called anyone that would listen at At&t.Noone wanted to help because we were a few weeks past the return date.Visited Verizon, they wouldnt even take these phones on trade in.Said theyre entry level phones,made strictly for At&t..WarningDO NOT BUY THE SAMSUNG A6..THEYRE JUNK..SHAME ON YOU AT&T.

Kenya and Matt are some of the nicest ATT reps I have met. They are actually concerned about saving me money and helping as opposed to pushing things on me I don’t want.

Very helpful & fast service

I spent a good hour and half in the store with Nick this afternoon, he was very helpful and patient throughout a frustrating process

I cannot recommend this place enough there was this young lady I have to tell you not only was she polite and professional she was absolutely beautiful I believe her name was mrs. Rodriguez I probably spelled it wrong but Im sure shell know who Im talking about. She must have spent 2 hours trying to get my Hotspot to work on the phone and did everything she could possibly do. Did not try to push and sell anything on me at all just was concerned about my problem what a terrific person to have to deal with. Certainly not like the AT&T store in Eddystone Pennsylvania. I would recommend going to this place even if you have to drive hour away. Thank you so much mrs. Rodriguez

Great customer service when your able to be seen but had to wait two hours on Sunday because there was only one person working at this AT&T storeCome on really!!!....hire some help !!!

Excellent staff and great service.

Fantastic experience. Great customer service

The customer service was awesome ESPECIALLY ANGEL!!!!!

Sales representative was very patient and helpful as I had complicated upgrade questions.

Great little store. Still smells like BK.

Horrendous Ordeal. They signed us up to different plans than we agreed. Also overcharged for phone insurance... would not take phone back even after corporate told them. Would NEVER recommend them.

Horrendous service. Bought new S7 Active, was defective, they refused to take it back, refused a refund, were RUDE and blatantly lied multiple times. Had to go to Egg Harbor Township store and it took them 2 hours to straighten out all the screw ups the Somers Point store made. Instead of $7.99 for insurance, they set $11 on my phone and $30 my wifes phone .. $41 for insurance on two phones?? OVERCHARGED and would NOT refund. Also screwed up the setting up of the Family Plan we chose. Nothing but hassles that crept into 2 weeks of arguing with them... From my personal experience, STAY AWAY!

Shore mall at&t store sent me to Nick in Somers point

Efficient even when their whole system was down.

Ok not real good at Somers point location

Nick was AWESOME!

Service was prompt, courteous and solved my problem.