If I could give zero I would. Do not go to this store horrible stock and staff. Sell you whatever and tell you anything just so they can make a little commission. Dont go to this store. Mater of fact everyone should leave Tmoble and go to Verizon. There company has gone down hill after there merger. Also might be some confusion on whose actually the store manager apparently West who claims hes the boss is not. Some guy thats never there says he the manager. Haha its a joke. Will be calling corporate.

Horrible service. Staff are horrible as well. Dont have stock of anything. West, Miguel, and the rest of them. Not knowledgeable about product, will sell and say anything. They do make commission on sales

Ephrain was very helpful getting signed into my new phone. Would recommend

The older black lady, wouldnt tell me her name, never knows what shes talking about and is always rude when I walk in. Shes given me false information everytime I walk in. Always has an attitude. And its the only tmobile store in the nearby area so I have no choice but to go in. Shes awful. Sprint being bought out by Tmobile has already been hard and shes just making it worse!

Very satisfied with the service and especially the young man who helped me. Salesman Ryan helped me. Very nice young man

Had problem with start up. Miguel was a great help he would not let t-mobile support off phone before it was solved. Thank you

This place is full of you know what!! Manager is a nice guy!! His staff is clueless!! Wasted over an hour there last night. I had to do their job this morning. Staff sucks!! Don’t go there.

Beware! LOL... They love to chase business away with strict plandemic social distancing and mask protocols. No thanks! Will take my business online. Kooks...

Staff was friendly, knowledgeable, and wants to know how to put you in the best phone. Highly recommend

Very cordial & pleasant reps.

They’re really slow. Will have 4 workers working but still make you wait. Why are there 4 of you and only one person is able to help the costumers? So annoying

Went to the Somers Point location to get a replacement screen protector. The salesperson must have had a really important call because she answered the phone while helping me and totally disregarded my needs. She asked her caller to wait one second- told me to fill out this form on her iPad to get the replacement screen protector mailed to my house then went back to her conversion.She needs to be trained on customer service!

Carlos was knowledgeable and quick easy to deal with the whole situation I was in and out of their on time

Got both our cell phones transferred over from Verizon without a hitch. Great service from Nimai Sodha at the Somers Point, NJ location!!

Ryan was very knowledgeable and had me set up and made sure I didnt have any questions before I left!

Staff member was helpful but it doesnt seem to matter what time we go, there is always a wait

As far as cell phone stores go, this one is by far the best. Ive dealt with Verizon (POS) before moving to T-Mobile 4 years ago. Ive only had one so-so experience with someone whose no longer at this store. We have had to deal with a T-Mobile store in Glassboro and hubby and I both felt like we knew more than most of the employees there. Somers Pt store is different... theyre knowledgeable and helpful. Please note that if everyone working there is helping someone, it may be a while before they get to you. Thats because they really take care of the people theyre helping before going to the next person. If thats the case, just go next door to Starbucks, grab a coffee or shop in one of the stores in the complex for a half hour. It usually clears out by then.

Really helpful people. Would recommend to anyone

I live in Margate and travel the shore points and spend a lot of time in Linwood and Egg Harbor Township. I have been on T-mobile for two months now and have not had any problems with the service at all. I found Eric and Ellen to be extremely helpful with all my concerns with switching from AT&T.

Ryan and the team at Somers Point T Mobile are wonderful. Thank you for consistent excellent service!

Great service great people and really good phone plans.

I went into the store several months ago and told the salesman I advised him I knew nothing about Apple iPhones. I had came to the store to purchase the brand new iPhone 6s one iPhone 6s in rose gold and the other one was a iPhone 6s Plus. He advised me they didnt have the rose gold. I told him any color would be fine. I paid somewhere in the area of $300.I took both phones home and of course had a little bit of trouble figuring out the new operating system.About 2 months later I ran into a friend with a 6s and I asked him how to use the selfie flash, and he took my phone to show me. Within minutes he told me it was not a 6s it was a 6. I called the store and told them and they said it was out of the buyers remorse, as did T-Mobile customer support. The boxes have a picture of an apple on them no description of the model. I feel I was lied to and taken advantage of because I knew nothing of the product and I personally think they were trying to get rid of the old inventory . Sincerely Will McCann.

Always helpful, pleasant and respectful.... So glad we switched.....

I needed to get a new sim card, it went very smoothly

Slow but smooth

Clean and friendly

The salesman told me if I bought one of these Metro phones which is a T-Mobile company Ill get worse service then if I bought the T-Mobile phone

Super super sales person

Always very helpful and friendly!

The slowest store Ive had to deal with

Great experience